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    Dylan W.

Everything in Sales Hub feels intuitive, and it’s helping us run our GTM strategy in one system

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Intuitiveness and ability to centralize all GTM functions within one tool.
What do you dislike about the product?
As a new HubSpot user stepping into a new company, I’ve been impressed with how intuitive the platform is. Features are consistently designed in a way that matches expectations, which makes adoption easy and management straightforward. The learning curve has been minimal, which is rare for a CRM of this depth.

The pace of innovation and product direction are positioning it as our single source of truth for all GTM functions. Keeping our workflows within one system has significantly improved data quality, which has lead to more accurate reporting, streamlined processes and automation.

Instead of stitching together multiple tools, HubSpot allows us to operate from one centralized platform. It is proving to be not just a CRM but the foundation of our revenue operations strategy.
What problems is the product solving and how is that benefiting you?
Streamlining our sales efforts and ability to scale.


    Kristina B.

Amazing product and support

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about HubSpot Sales Hub is that it keeps all of our data organized in a clean usable format across programming. I also love that it continuously updates to be even better, incorporating integrations and AI support/enrichment.
What do you dislike about the product?
What is least helpful is that currently the native integrations between Airtable and Hubspot does not include custom objects and relationships between Native and Custom objects so that is something that we are having to code/script for.
What problems is the product solving and how is that benefiting you?
Hubspot is maintaining a solid data base across global programming for our organization and ensuring that we remain aligned both in our communication and approach.


    Information Technology and Services

Easy to keep up with sales tasks

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to create notes and create tasks to stay on top of your pipeline
What do you dislike about the product?
The deals dashboard could use more features, I wish you could create custom tags and label your deals (like custom vertical labels that your team can create/ product labels that you’re selling to them and color code)
What problems is the product solving and how is that benefiting you?
Keeping on top of tasks for deals, note taking


    Manufacturing

I am the CRM Specialist at my company, focusing on Sales Enablement

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I love the new Sales Workspace. We have spent a lot of time pulling our Sales Team away from looking at several spreadsheets, and their CRM, etc. This solution is phenomenal for being able to remain in one space, as well as the guided actions. The guided actions are a big one for me, we have a hard time getting our team to use the CRM so this is something that just makes their lives easier and gives them a base if they don’t know where to start

Also, i know it’s coming soon, but very excited to see the Sales Performance tool come into play!
What do you dislike about the product?
I actually am not sure if the Order Object falls into the Sales Hub or another Hub. We use it to integrate our Sales Orders into our HubSpot from our ERP. There are quite a few limitations with the object, lack of available associations being the main one and the only way to access it in the system is by going through the index views, no option on the navigation.
What problems is the product solving and how is that benefiting you?
Being able to automate as much of the teams reach out and even assigning them tasks to engage with customers and/or leads. I know that is a very general thought but up until a year ago our Sales Team was still using pieces of paper and sticky notes for everything (if they were even writing things down). But a lot of times, they didn’t know where to start with their day. Now, their productivity has increased and they don’t need to remember, and the best part is their actually starting to enjoy it


    Transportation/Trucking/Railroad

Seamless Actionable Customer Data

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I love the actionable data insights I have so I can dynamically respond to team or individual needs.
What do you dislike about the product?
Sometimes I can get distracted with the amount of features I have access to, which is great! But it can be overwhelming at times.
What problems is the product solving and how is that benefiting you?
I’m able to see the success of our leads and how we are addressing new customers. I find great value in the success of those calls and actions taken.


    Betsy O.

Enterprise user

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Gave us structure and framework to run sales function
What do you dislike about the product?
Sat cleanliness tools and best practice advice
What problems is the product solving and how is that benefiting you?
Better pipeline information globally


    Olivia S.

In Marketing BUT sales shows how amazing!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Sales and marketing work hand and hand right? Well a CRM that keeps up with the needs of the sales team is what keeps things flowing and my job easier. The sales hub is comprehensive and propels our team forward
What do you dislike about the product?
Sometimes the data can be a little funky
What problems is the product solving and how is that benefiting you?
Keeps all our leads in one place, and propels deals forward


    Non-Profit Organization Management

Making business better

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot Sales hub gives an all in one spot place for our sales tools. It helps our team communicate clearly and quickly.
What do you dislike about the product?
Having multiple platforms that need to connect and different pieces that need to be completed in order for it to have a full business picture.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped us streamline and organize our sales process. Before using it, we struggled with tracking leads, following up consistently, and keeping communication in one place. Now, everything from email templates to deal stages is centralized, making it much easier to stay on top of opportunities.

The automation features save us a lot of time by handling repetitive tasks like sending follow-up emails and scheduling meetings. The reporting tools also give us better visibility into our pipeline, helping us understand where deals might stall and how to coach our team more effectively.

Overall, it’s helping us be more efficient, close deals faster, and provide a better experience for prospects.


    Anya C.

Love HubSpot - Very Few Complaints - just a few logistical things

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I am a huge fan of the Deal Board and all of the customizations under the Contact, Company and Deal cards that allow for easier reporting and ease of use for users I manage
What do you dislike about the product?
I get frustrated by the Leads feature, it's doesn't tie in as well with the cards and our sales process, so I just end up not using it. It feels much more limited than the Contacts function, so I just use that instead.
What problems is the product solving and how is that benefiting you?
It helps us in many ways, but primarily keeping our sales team on track and our leads and customers organized.


    Real Estate

Streamlined, centralized and efficient

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Most helpful about Sales Hub are the dashboards and views into the activities and data we can pull in for our sales agents and marketing activities
What do you dislike about the product?
Honestly at times as been password verification / authentication between browsers
What problems is the product solving and how is that benefiting you?
Contract to close pipeline, understanding and creating customer journey, understanding buyer objections and noticing trends between divisions/markets for sales operations