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Reviews from AWS customer

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    Tanya W.

Enabling sales teams small and large

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use for small teams. Flexible and customizable for large. Sales teams never miss a lead, can prioritize outreach and can close deals faster.
What do you dislike about the product?
You will need marketing hub if you want to use the firms without HubSpot branding.
What problems is the product solving and how is that benefiting you?
Organizing and prioritizing leads and deals.


    Computer Software

Easy to Use, Powerful Enough

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
We have a somewhat tech-averse team, but HubSpot is easy enough to use that it's hard for them to have excuses for not doing their CRM hygiene work.
What do you dislike about the product?
There are some limitations, especially around reporting, but not so many that it's a big problem.
What problems is the product solving and how is that benefiting you?
Tracking activities and information of deals with prospective and current customers. It lets us understand trends, ease the handover from sales to customer success, and much more.


    Alison L.

Mobile App was a game changer

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Love the mobile app capability for when on the road as well as the ability to use reports in the app to get the visibility we need. On desktop - Sales workspace and AI summaries are particularly useful
What do you dislike about the product?
Next best actions are not quite there yet
What problems is the product solving and how is that benefiting you?
Productivity and visibility. Break down siloes


    Sarah H.

Hubspot Sales Hub has been critical piece at integrating multiple sales teams.

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Customization of views and dashboards for each user
What do you dislike about the product?
Haven't found something yet. Still learning alot about it.
What problems is the product solving and how is that benefiting you?
Disability of numbers and open deals. Giving insight on close rate


    Computer Software

Increased Business efficiency

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy meetings and record visibility makes it faster and easier for our teams to get deals done and completed.

We came from sage CRM so having all these tools available has improved things drastically. Not sure how we operate without it
What do you dislike about the product?
Just starting with prospecting agent which we need to look into closer as we not getting the most out of it
What problems is the product solving and how is that benefiting you?
Easy visibility and record / deal management.

Workflows are also easy to develop and plan


    Brandon B.

Intuitive User Experience

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Sales Hub is easy to understand and navigate
What do you dislike about the product?
I'd like more capability to filter and configure association cards on the right side nav bar. For example, I can only add 4 properties on a card, and I'm limited when trying to filter on certain info
What problems is the product solving and how is that benefiting you?
Standardizing pur processes


    Non-Profit Organization Management

under one roof 🏠

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot has been a solid tool for our team, bringing GTM motions under one roof and streamlining our revenue operations. The platform is friendly and approachable, with stellar educational resources to ensure we're leveraging things fully and furthering our team's professional development.

Certain aspects could use some work (specifically around sequencing), and the cost can add up, but overall it’s been a welcomed change and is enabling the operational scaling we were after.
What do you dislike about the product?
The sequencing capabilities need some work--we've had to spend a lot of time working with reps to refine their workflows and ensure they fit HubSpot's limitations.
What problems is the product solving and how is that benefiting you?
It helps us get a more comprehensive view of our GTM operations, bringing growth, sales, and CS into one platform (for the most part!) which allows us to better serve our customers across the entire life-cycle.


    Electrical/Electronic Manufacturing

Effective tool

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Tracking emails in one location is edficient
What do you dislike about the product?
Permission and subscription settings is too mich
What problems is the product solving and how is that benefiting you?
Hubspot keeps me organized.


    Computer Software

The simplicity of an “off the shelf product” makes life easier for the sales team

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like how there are three simple distinct objects . Deals , Quotes and Invoices. This keeps the sales flow simple and clear
What do you dislike about the product?
That invoice status does not change when payment status changes. For example when payment goes to refunded
What problems is the product solving and how is that benefiting you?
Simplifying our sales process we are moving over from SFDC and this has helped a ton


    Annie B.

Sales Hub as CRM

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
We recently launched sales hub as our CRM and are excited that our marketing now flows in sync to our sales side.
What do you dislike about the product?
We are having issues with duplications and various ways contacts and companies are being made
What problems is the product solving and how is that benefiting you?
Tracking the customer life cycle