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Reviews from AWS customer

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External reviews

10,000 reviews
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External reviews are not included in the AWS star rating for the product.


    Hugh H.

Works and when it doesn’t they usually care enough to fix it

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Product releases and improvements are constant. It’s not a static platform - in a good way.
What do you dislike about the product?
CS support is super hit or miss. Pricing is confusing
What problems is the product solving and how is that benefiting you?
Reporting. Transparency across the whole org


    Florian R.

Great for structure and data

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy all the lead source information and keeping tabs on all active leads/deals
What do you dislike about the product?
Add ons always cost extra and often feels like we need a single additional feature
What problems is the product solving and how is that benefiting you?
Keeping an overview of all sales activity


    Facilities Services

Quick insights and analytics

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
The insights and deal pipeline are going to amplify our businesses ability to manage the sales team and make strategic decisions
What do you dislike about the product?
We have had to customize and leverage a third party implementation partner which has taken time and money to develop and roll out
What problems is the product solving and how is that benefiting you?
Insights we didn’t previously have


    Consulting

HubSpot Sales Excelling

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot sales hub centralises all of my sales data and allows for really easy overview of all deals, forecast and helps flag any potential risks with prospects
What do you dislike about the product?
More standard properties so less custom calculated properties are needed
What problems is the product solving and how is that benefiting you?
I now have all of my teams sales data and conversation data with prospects in one place so nothing is siloed or forgotten


    Cristian V.

Great tool to ensure no sales leads fall through the crack

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I think I find most useful is the leads score which is looking at different signals to tell me how likely they are to close
What do you dislike about the product?
I wish there was a more interactive UI like a chat like where I can have conversations with my data inside
What problems is the product solving and how is that benefiting you?
Having a structured way of following up with my leads. No more spreadsheets or information scattered everywhere.


    Liz C.

Great for process standardisation and automations

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Sales Hub is great for providing one holistic view of sales activities and opportunities and all of the engagement / behavioural data that comes with it
What do you dislike about the product?
The legacy quoting tool isn’t as flexible or customisable as other tools.
What problems is the product solving and how is that benefiting you?
Lack of insight into sales activities, control over mandatory data to be captured against new customers as deals progress, and data visibility


    Jitendra G.

Best platform

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Its UI is supercool for the sales team and flexibility to create custom view is awesome
What do you dislike about the product?
Nothing I can remember as it has all the tools for me to do my job
What problems is the product solving and how is that benefiting you?
Ease of use and managing my day to day interaction


    Will R.

Excellent product

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about HubSpot is its ease of use, we don’t need a developer or Admin. We can manage the system effectively in house which is a significant cost saving over competing products
What do you dislike about the product?
It can be a little difficult to know which properties to use or what will populate automatically
What problems is the product solving and how is that benefiting you?
Being able to track all our sales activity was crucial to being able to see what approaches are working


    Juan José L.

I like it to much

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Pipelines and possibility to see all the stages of oppys.
What do you dislike about the product?
Not so intuitive for people new. It is hard to deploy for big companies.
What problems is the product solving and how is that benefiting you?
Data problems alm the time and onboaeding


    Kyle M.

Most advanced CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
With the new release at inbound 2025 and the sales workspace, the sale hub has now proven to be the leading platform available for teams of all sizes
What do you dislike about the product?
Faster roll out of sales workspace, better integrated reporting on Leads.
What problems is the product solving and how is that benefiting you?
A central source for all sales people to live.