Sales Hub Professional
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A Powerful Tool for Sales Best Practices
What do you like best about the product?
The tool is highly precise and can be adapted to suit many different organisations.
What do you dislike about the product?
It can feel complicated at times, especially if you’re not already familiar with sales best practices.
What problems is the product solving and how is that benefiting you?
It helps me structure a highly functional sales pipeline and analyze how effective it is.
Documents Save Time and Streamline Team Form Submissions
What do you like best about the product?
the feature i use the most is dokuments, is saves a lot of time, and all of the team can supmit forms, that we can use.
to a lesser degre i use templets
to a lesser degre i use templets
What do you dislike about the product?
We’re a fairly large company, and Denmark is only a small part of it. We had trouble getting admin permission to connect our mailboxes.
What problems is the product solving and how is that benefiting you?
Speed and control of information are much better. We can instantly access information about our customers, and people on our team can quickly share that information with those customers.
Documents are kept up to date and can be found quickly. We have a few certificates that our customers need, and before Hubspot they were kept in different folders on our internal network. Now they are readily available.
Documents are kept up to date and can be found quickly. We have a few certificates that our customers need, and before Hubspot they were kept in different folders on our internal network. Now they are readily available.
Powerful Email Metrics, Needs More Personalization
What do you like best about the product?
I used HubSpot Sales Hub for email campaigns and one-on-one email sending, and I found it really good for email metrics. I love the product support I got from Ryan, the product support manager. They were really patient with us, taking months to consider our needs. The product is great for email sending and metrics. It was also easy to set up.
What do you dislike about the product?
I don't like that the basic email sequencing is placed behind the higher tier, and I can't personalize or follow-up on emails in bulk.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me analyze email metrics effectively, differentiating between bot and human opens, providing valuable insights.
HubSpot Sales Hub Keeps Deals Organized and Forecasting Easy
What do you like best about the product?
What I like most about HubSpot Sales Hub is that it keeps everything organized in one place. From tracking emails to managing deals and follow-ups, it cuts down on the need to juggle multiple tools. The pipeline view is especially useful because it gives me clear visibility into where each deal stands.
It’s also improved accountability across the team and made forecasting a lot easier.
It’s also improved accountability across the team and made forecasting a lot easier.
What do you dislike about the product?
Pricing can get expensive as you scale. As soon as you start adding more users or unlocking advanced features, the cost rises quickly. It’s a great tool overall, but smaller teams may find it a bit tough on the budget.
What problems is the product solving and how is that benefiting you?
One thing I dislike is the pricing structure, especially when scaling the team. The cost is manageable at the beginning, but once you start adding more users and building out a proper sales team, the price can jump significantly in some cases more than 2x compared to the initial setup.
User-Friendly Sales Tracking with Invaluable Insights
What do you like best about the product?
I like HubSpot Sales Hub for its ease of use, user-friendly navigation, and the detailed insights it provides. These insights help us plan our campaigns better by understanding the optimal times for campaigns, calls, and follow-ups, which increases campaign effectiveness. I also appreciate how easy the initial setup was, making it a very user-friendly tool. I would rate it between 8.5 - 9.5 out of 10 and would definitely recommend it to anybody interested in an overall view of all their campaigns in one place.
What do you dislike about the product?
One area where I would like to see improvement is getting campaign level data. HubSpot Sales Hub doesn't provide campaign-specific data at a granular level, only an overall campaign report, which makes it hard to deep dive into specific campaigns to understand what worked well and what needs improvement.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track campaigns, understand performance, focus on key contacts, and analyze call outcomes. It provides detailed insights which help us plan campaigns better, determining optimal times for calls and follow-ups, thus enhancing campaign effectiveness.
Integrative CRM for Acquisitions not Just Sales
What do you like best about the product?
I like that HubSpot Sales Hub integrates with Gmail and my calendar, making it really convenient to manage everything in one place. The app on my phone is fantastic as it allows me to make phone calls that are logged with transcripts and voice recordings. Plus, I appreciate that I can track emails and see when people open them, which is super helpful. I can tell you this, after using Salesforce in the past, I see that HubSpot does much better with AI functionality than they do.
What do you dislike about the product?
I find it really hard that you can't search by address. Many businesses we look at or try to acquire have the same name, like 'Coin Laundry,' which appears in our system probably a thousand times. Without being able to type in just the address, it's really hard because it only shows the city. The way we have it set up, it doesn't show the exact address as a searchable function. I am sure there is a way to search by address if using the standard set up fields but when customized it is limited.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub keeps all our information, uploads, photos, and store items in one convenient place. It integrates with Gmail and my calendar, helps log and transcribe calls, and tracks emails, so I know when they're opened.
Complete CRM with Strong Data Management, Tracking, and Reporting
What do you like best about the product?
Complete, good CRM with good data management, task categorization, video recording and transcripts and good tracking and reporting
What do you dislike about the product?
The LinkedIn Sales Nav integration could be more polished. Right now, it doesn’t track certain activities (such as requests), and it also doesn’t connect or relay sequence messaging to the relevant LISN task.
What problems is the product solving and how is that benefiting you?
It helps me build sequences, with good reporting on activity and engagement, and keep track of flows and outstanding tasks, while also giving me a robust overview of my book of accounts.
Centralized CRM with Automation, Needs Improvement on Details
What do you like best about the product?
I like using HubSpot Sales Hub as a CRM, it tracks our sales pipeline and supports email flows and customer interactions. It helps us work with the whole customer department in one central tool, so everyone can see the contact we've had with customers. I really enjoy the pipeline building feature, as it's my favorite part, and I appreciate automated sales drips.
What do you dislike about the product?
I often notice small things that aren't possible. For example, contact details are not automatically updated in company details.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us centralize our customer department, enabling everyone to see contact history. It supports prospecting and consolidates all our data in one place.
Prospecting Workspace and Custom Pipelines Make Deal Tracking Easy
What do you like best about the product?
Prospecting Workspace: A dedicated environment for reps to manage leads, tasks, and outreach activities.
Deal Management & Pipeline: Customizable, drag-and-drop pipelines with automated stages and forecasting to track revenue.
Deal Management & Pipeline: Customizable, drag-and-drop pipelines with automated stages and forecasting to track revenue.
What do you dislike about the product?
Pricing and Tiers
HubSpot Sales Hub offers tiered pricing based on functionality, with options for professional and enterprise needs.
Sales Hub Professional: ~$90/user/month.
Sales Hub Enterprise: ~$150/user/month.
Additional Seats: ~$45-$75/month depending on the tier.
HubSpot Sales Hub offers tiered pricing based on functionality, with options for professional and enterprise needs.
Sales Hub Professional: ~$90/user/month.
Sales Hub Enterprise: ~$150/user/month.
Additional Seats: ~$45-$75/month depending on the tier.
What problems is the product solving and how is that benefiting you?
Costly Scaling: Costs increase sharply as contact numbers grow or as companies move to Professional/Enterprise tiers.
Limited Customization: Can struggle with highly complex, custom sales org structures or specialized territory management.
Limited Customization: Can struggle with highly complex, custom sales org structures or specialized territory management.
All Your Information in One Place—Easy, User-Friendly, and Flexible
What do you like best about the product?
All information in one place. Easy to follow and very user friendly.
What do you dislike about the product?
Even though HubSpot is flexible, some users feel constrained by how deals, pipelines, or task workflows can be customized — especially compared to tools like Salesforce or Pipedrive.
What problems is the product solving and how is that benefiting you?
No more lost leads or missed follow-ups — everyone on the team sees the same information.
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