Sales Hub Professional
HubSpotReviews from AWS customer
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Good but a little old
What do you like best about the product?
The UI experience is not that bad, I could say is average. Some times is difficult to arrange my posts when I use multiple accounts.
What do you dislike about the product?
The design is a bit old, maybe in 2010 was OK but now using an iPad to review a few things of the posts in QQ it feels a bit laggy, and I have to zoom in some menus.
What problems is the product solving and how is that benefiting you?
I arrange my social media posts, connect my co-workers w a single IG account or Twitter account so we can manage the corporate accounts as a team instead of everyone having a separate login. Also commenting in future tasks so we can review each other work before publishing a new articile/post is perfect.
Recommendations to others considering the product:
Try to set up your social networks first, look for any relevant guide on google in case you're a little lost. Leave your 'team invitations' at last, so people don't start to interfere with your customization. - Some times is better to use one single customization for the whole team, instead of letting everyone to modify your dashboard.
HubSpot helps our company stay organized and on track!
What do you like best about the product?
I love that HubSpot keeps detailed notes on all interactions and helps us with SO MANY tools for follow up. This saves us time when we can pull from templates and have the system sent automated emails and reminders. I also love that it integrates so well with other programs.
What do you dislike about the product?
I dislike that every so often something will go down and there will be a function or two missing for a short period. They are usually very quick to resolve issues, though.
What problems is the product solving and how is that benefiting you?
We have all interaction notes in one easy place and can track our sales process.
Recommendations to others considering the product:
HubSpot is your one-stop shop for CRM!
A fast tool for sales business management.
What do you like best about the product?
HubSpot CRM is incredibly easy to set up, intuitive to use and contains all the most important features that most users need and seek in salesforce. Our sales team found it very helpful it is very easy to use and we can do more with this tool. One of the best features of HubSpot CRM is that it is available at a very low cost. It does everything I need it to do I use it for company management, Product management, Pipeline management, and customer tracking. Users can track all business and information in one place, with no need for other applications. HubSpot CRM helps us to manage our all databases and related information in one place with amazing security.
What do you dislike about the product?
What can be said about this application is that it should improve a bit in data security. If we don't have an internet connection, we cannot enter in HubSpot CRM. Reports and Dashboards options are not well managed in this tool. For many that may not be an issue, but when you live and work in a time zone or business area that needs that, time to solve issues and not get in the way of daily work, that may matter to you.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is the best option for customer relation management and lets us manage our sales business. I can manage the production of food and keep a record of customers easily. For me, I found it a good option to keep track of all sales processes and also track customer activities.
new user finds it easy and super helpful!
What do you like best about the product?
The client's dashboard is designed very simply and information is very easy to find and update
What do you dislike about the product?
nothing so far! It provides the information I need to adequately communicate with clients
What problems is the product solving and how is that benefiting you?
getting a lot of bounce back but then when i go into the CRM i realize that the email bounced the first time and then went through the second time but I wasn't sent an email notification that the bounce back was corrected - this would reduce my stress levels
Most Value CRM!
What do you like best about the product?
The value you get for Hubspot CRM is unmatched and is a perfect CRM for a growing business. Everything you need is provided from sequencing to workflows and much more for any team from Sales to Marketing to use and find value.
What do you dislike about the product?
There are error's here and there on the CRM from issues loading account pages and sometimes sending mass sequences out that nay need to be broken down to smaller chunks. This is not a frequent problem but does happen from time to time and can halt productivity.
What problems is the product solving and how is that benefiting you?
Easily being able to track all customer interactions adds efficiency and productivity that would not be possible otherwise. Benefits include more touch points daily and more customized interactions based on passed interactions easily accessed through Hubspot.
HubSpot CRM the tool to interact in the best way with your Clients
What do you like best about the product?
I love this tool because of the ease that allows me to communicate with a large number of clients while dealing with other tasks. There are so many positive things that HubSpot has that he would have to write a long text of his things in favor. In general, HubSpot is very easy to use, and I highly recommend it for all those business owners whether small or large business. You will not regret this magnificent software.
What do you dislike about the product?
While I like to talk about the good features of these work tools, in this case I find it necessary to comment on something I don't like about this software and that is the way in which email chains are shown is a bit confusing and waste my time trying to identify the email I need to read. And as always another against this software is the high cost of its prices when it comes to a small or medium business. Finally, another element that should change is the ability to assign sequences in a workflow instead of just marketing emails.
What problems is the product solving and how is that benefiting you?
One of the main problems that was solved was that customers respond using the sequences in addition to being able to manage my clients in a more efficient way has passed to a completely new level with this software. Now I can maximize my time and I don't need to remember all my history with people and make every hour more productive at work.
Recommendations to others considering the product:
If you manage a large number of Clients, this tool is the one for you, since it allows you to remember the history with each client and be able to send them emails through this excellent software. The way it integrates the sales and Marketing options is something that makes it unique compared to other similar software in the market. This software presents the user with an excellent interface and functionality. I recommend it with closed eyes.
Great for Small Business Owners
What do you like best about the product?
HubSpot made it simple for me to manage my customer's preferences, account history, and marketing activities. It took one less worry away from my every day.
What do you dislike about the product?
I loved HubSpot as a small business owner but I wouldn't feel confident in recommending it to those running a large enterprise. That's the only thing to really dislike from my perspective.
What problems is the product solving and how is that benefiting you?
HubSpot brought together disparate or sometimes, unknown, customer information and made it easy for us to know and understand our customers. We've been able to upsell into accounts and are seeing improved customer retention rates.
Recommendations to others considering the product:
A great tool for small business owners!
An awesome tool for all facets of marketing/sales/tracking clients and prospects!
What do you like best about the product?
The deal tracking tools in the sales tool are awesome and easy to setup and use. I love being able to see all communication with a specific customer about any specific deal with one click. I also really like how easy it is to log and sort prospects and clients. Finally - the outreach tool is fantastic.
What do you dislike about the product?
Small things; the tool will search for duplicate contacts when you enter them; but it doesn't search for duplicate deals. It's annoying you can't add a contact when you're logging a meeting if the contact is not already in the CRM. I'm being nit picky - none of this is really a big deal. The really big deal is I need the ability to log ONLY certain emails from clients to certain deals in the CRM. Right now emails log to all deals associated.
What problems is the product solving and how is that benefiting you?
We have so much better tracking of our outreach; sales deals and clients.
Recommendations to others considering the product:
Make sure you have a competent in house administrator for HubSpot who is comfortable manipulating fields/parameters.
Sequences
What do you like best about the product?
I most like how easy it is to configure a sequence but also personalise that message before it is sent. The sales tool has helped me to manage and engage with my prospects. It also works well with my other tech stack.
What do you dislike about the product?
I dislike the import data feature, I wish it was easier to manage contacts and companies.
What problems is the product solving and how is that benefiting you?
Sales to help automate and track messages.
It Works
What do you like best about the product?
I love that our customer service team, shipping & receiving team, and sales & marketing teams can all review the most updated communication with a customer.
What do you dislike about the product?
I would like the option of bulk merging companies.
I would also like the option to see duplicate companies without searching individually so I can manage to merge.
I would also like the option to see duplicate companies without searching individually so I can manage to merge.
What problems is the product solving and how is that benefiting you?
We have a few sales reps who have issues with the Outlook add-in. Is disappears after they restart their computers. This is time-consuming.
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