Sales Hub Professional
HubSpotReviews from AWS customer
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Sequences Rock!!
What do you like best about the product?
I love being able to send emails so easy to new prospects. It makes outreach so much easier when you deal with as many clients as I do.
What do you dislike about the product?
This could make the experience much easier. If you're sending it to multiple clients it would be nice to be able to set a default time and date so you don't have to change it for every single client, this would save a huge amount of time. Everything else I think is great for me.
What problems is the product solving and how is that benefiting you?
Like I said earlier, I love using the sequences to help me with outreach. Saves me so much time. I also like having all of my contacts and to be able to reference all of the contacts quickly is amazing.
Recommendations to others considering the product:
It is a great CRM, the best one that I have used so far.
Great CRM that integrates with current workflows
What do you like best about the product?
Hubspot is a great CRM for keeping track of sales and conversations with prospects. It also integrates with gmail for tracking conversations
What do you dislike about the product?
We don't like using the forecasting and deals tool.
What problems is the product solving and how is that benefiting you?
We use Hubspot of sales and keeping track of prospects. It helps us judge how hot or cold a lead is and keep track of conversations with them. We also can see read receipts on emails and host documents on hubspot
Recommendations to others considering the product:
Integrate Hubspot with Gmail for a much better experience!
HubSpot CRM User Experience
What do you like best about the product?
Personally, I was a beginner to this software and it was really easy to pick up and start using right away. It is incredibly user friendly and for a small business like mine, it allows us to use a variety of features which aren't there in other softwares we are provided with. My personal favorite is the Sequences tool which allows us to express our ideas and thinking, which makes our process efficient and clean. This tool also has a free built in email creator which has responses and a notification and reminder system. In addition, the mobile application is very easy to use and the UI is simple and pristine.
What do you dislike about the product?
Although the mobile application is nice, the web application has for more features and the layout is easier. The mobile application can improve by adding these features to this product, but other than that it is a very good software with a variety of tool sets. There is simply more accessibility built into the system of the web application.
What problems is the product solving and how is that benefiting you?
It is very beneficial for live monitoring and it gives constant reminders which is helpful for our team. Moreover, it is good for interacting in between teams and the communication aspect is superior.
Recommendations to others considering the product:
Definitely make use of the web application and use the Sequences tool, once you stop using it you won't ever go back to using any other product! It is very effective for marketing mass emails too!
HubSpot - Super Easy to Navigate and Use
What do you like best about the product?
Hubspot is more user friendly than Salesforce. I like the windows and the way it all lays out on the screen very much
What do you dislike about the product?
It goes down more than I like. Sometimes I can't even see my contact information
What problems is the product solving and how is that benefiting you?
Deal tracking is super easy and I love being able to move tasks so easily as well.
Recommendations to others considering the product:
enjoy
Happy HubSpot User
What do you like best about the product?
Ease of keeping in touch with leads and tracking their activities. Being able to add documents, personalize emails, templates, landing pages, blogs,...
What do you dislike about the product?
Our workflow emails ended up in the spam folder or leads did not receive them and the problem was not resolved. We ended up having to switch to sequences. There are a few other glitches with tracking lead engagements.
What problems is the product solving and how is that benefiting you?
It was easier to follow up with leads and check on the progress and activities of each member on our team.
Recommendations to others considering the product:
NA
Hubspot for inbound and outbound sales activities.
What do you like best about the product?
Filtering capabilities and contacts property variety.
What do you dislike about the product?
I dislike reporting feature because it's very hard and complicated and insufficient to get reports that I desire.
What problems is the product solving and how is that benefiting you?
Customer contacts and customer outreach.
Recommendations to others considering the product:
It's a great inbound sales tool.
hubspot reveiw
What do you like best about the product?
It has great tools to help the sales team keep in contact with clients. The automation is a force multiplier in terms of getting in touch with prospects and customers. Using sequences and tasks help out greatly. It really works well and I recommend it. Not sure what else I can say. There is also a great way to get hubspot certified via their training. Everyone should be able to become hubspot certified and have an understanding on how marketing works. Even if the person isn't part of the marketing department, just knowing how it works if valuable for employees to see what goes on keep business running. On top of that the training is free.
What do you dislike about the product?
the way that email chains are displayed is confusing. It should just show emails from newest to oldest with the reply buttons at the top of the thread. Another item that should change is the ability to assign sequences in a workflow instead of only marketing emails.
What problems is the product solving and how is that benefiting you?
Staying in contact with personalized emails via sequences is an easy way for sales team to keep in contact with customers. The task queue is also helpful. Having the capabilities to run a queue in a playlist fashion is easy. It makes completing a string of tasks very easy and really makes it possible to run a lot of deals in a very efficient way.
Recommendations to others considering the product:
hubspot is great for sales but a little weak in tracking deal stages.
HS in Sales Ops
What do you like best about the product?
- Easy and friendly interface
- Intuitive navigation, all can be done without an extensive training or prior CRM knowledge
- Intuitive navigation, all can be done without an extensive training or prior CRM knowledge
What do you dislike about the product?
- Limited reporting and list building tools. Data not quite accurate.
What problems is the product solving and how is that benefiting you?
Lead nurturing, email marketing, reports
Recommendations to others considering the product:
very good for small medium business
Great CRM
What do you like best about the product?
Easy to use and learn, there are several tools at your disposal even with only the sales package is quite good. Quite user-friendly and intuitive, I feel like is the best in terms of balancing features and ease of use vrs others like Salesforce, pipeline etc. You can customize a lot in Hubspot without the need of having an IT guy doing it for you (like in Salesforce). I wish they did not charge so much for their courses though.
What do you dislike about the product?
The hubspot inbox is not the best I just started using it and it could learn a thing or two from teamwork desk. There are a few minor features that I would like, for example a workflow being able to enroll in a sequence. There is this new thing that just appeared, probably cause of the changes in laws here in Europe, but every time I message someone new even if they message me this message that says this contact is not lawful or something similar appears, its quite annoying.
What problems is the product solving and how is that benefiting you?
Being on top of my tasks and knowing what to do, if I would not have task, sequences or workflows a lot of my daily tasks will go undone. Reporting and tracking results are very easy.
Recommendations to others considering the product:
Its better than Pipeline and easier to use than Salesforce.
Loads of room to improve
What do you like best about the product?
The ability to send sequences makes life easier in general. The analytics of sequences are useful and insightful. Easy to personalize every campaign. Companies and contacts filtering is really great.
What do you dislike about the product?
- Enrolling every contact one by one is frustrating, and there is no option to do that in bulk.
- Workflows are extremely useful and seem to have loads of specific and complex triggers, that it is even hard to have an idea of what they're for, but at the same time, some basic rules/triggers/outcomes are missing.
- Lack of basic filters in sequences' analytics dashboard. There is no way to filter out contacts by a company to see if anyone from the company has been reached.
- There is no opened/clicked/viewed section next to a list of recipients at the sequence analytics dashboard. You can only see this info at the specific contact profile or on the Hubspot extension. There is no way to filter out contacts by a company to see what is overall reach performance per company.
- Trying to read whole conversation of logged emails with current UX with loads of individuals email boxes is a huge pain, you manage to open that at first place.
- UX and overall navigation issues which require lots of additional unnecesary clicks where only 1 or 2 would do the job.
(I've sent the whole PDF of feedback with screens and insights to support, hope one day they will take that into account)
- Workflows are extremely useful and seem to have loads of specific and complex triggers, that it is even hard to have an idea of what they're for, but at the same time, some basic rules/triggers/outcomes are missing.
- Lack of basic filters in sequences' analytics dashboard. There is no way to filter out contacts by a company to see if anyone from the company has been reached.
- There is no opened/clicked/viewed section next to a list of recipients at the sequence analytics dashboard. You can only see this info at the specific contact profile or on the Hubspot extension. There is no way to filter out contacts by a company to see what is overall reach performance per company.
- Trying to read whole conversation of logged emails with current UX with loads of individuals email boxes is a huge pain, you manage to open that at first place.
- UX and overall navigation issues which require lots of additional unnecesary clicks where only 1 or 2 would do the job.
(I've sent the whole PDF of feedback with screens and insights to support, hope one day they will take that into account)
What problems is the product solving and how is that benefiting you?
I automate outreach and save my time.
Recommendations to others considering the product:
Think twice.
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