Sales Hub Professional
HubSpotReviews from AWS customer
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CRM Software with lots of features and some bugs
What do you like best about the product?
The Hubspot CRM software had a lot of the features we were looking for in an CRM like the ability to create custom campaigns and email designs.
What do you dislike about the product?
When creating custom designs some of the features were not all that intuitive to use and hubspot had it own markup language which had a slight learning curve
What problems is the product solving and how is that benefiting you?
The hubspot CRM was used to manage and maintain our company mailing lists and to reach out to consumer on a regular basis with their automatic campaign scheduling
Great Program
What do you like best about the product?
HubSpot allows me and my team to keep all of our contacts in one place and make sure we never miss a customer.
What do you dislike about the product?
Program is great! Have yet to run into an issue.
What problems is the product solving and how is that benefiting you?
We are able to better organize emails and contacts. This has allowed us to reach all of our customers and better take care of them.
Recommendations to others considering the product:
Great program. Integration is key for this to operate smoothly.
An efficient tool for marketing CRM
What do you like best about the product?
It's FREE ... at least what I am using. It is possible to upgrade multiple sections whether that be marketing, sales or service. If there are multiple users I'm sure the cost would be significant if you were to open up the CRM all the way.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
What do you dislike about the product?
When creating a contact it is a little cumbersome to add certain contact information that most people would probably use. You have to click down a couple levels to get to the area where you add things like website or even company name.
What problems is the product solving and how is that benefiting you?
Hubspot has helped streamline my lead follow up and nurturing. Even while using the free version, there is still a ton of usability. Setting up reminders to call or email while linked in with previous conversations is a great feature.
Recommendations to others considering the product:
If you are just starting out with a small team, there is a ton of functionality available at no charge.
Amazing Product to keep track of everything!
What do you like best about the product?
I LOVE Hubspot. It is a great product to keep track of all information from the moment the lead is captured all the way through onboarding and property management.
What do you dislike about the product?
The price -- unfortunately it is very costly once you get into having multiple users within the interface. The basic models are much more reasonably priced, but your actions are limited at that price point.
What problems is the product solving and how is that benefiting you?
"dropping the ball" has been reduced. It was very difficult for us to keep track of everything during the lead capture and nurture stage.
Not as good as Salesforce
What do you like best about the product?
Ability to create contact reports and dashboards, attribution reports. I like their de-duplication feature.
What do you dislike about the product?
It has some limitations in building reports. It's good for contact reports but not really for deals/opportunities. HS is more for marketing than for sales.
What problems is the product solving and how is that benefiting you?
Running marketing campaigns, marketing campaign performance data analysis, tracking marketing attribution, etc.
HubSpot: A great choice for a CRM
What do you like best about the product?
As a marketing coordinator, HubSpot makes it extremely easy to track email campaigns, manage social media accounts in one place, upload contacts, etc.
What do you dislike about the product?
When I've encountered problems in the past and reached out to HubSpot, all they do is send a link to their help page, which I've usually already read, rather than help you work through it.
What problems is the product solving and how is that benefiting you?
It makes my job much more efficient; I used to use multiple scheduling tools for social media which was very time consuming. Now I simply can create one post and share it among all of our platforms.
HubSpot is easy to use
What do you like best about the product?
HubSpot is what you make it. If you keep track of your info, it's great. I like the link to incoming and outgoing emails... easier than making individual notes of contacts.
What do you dislike about the product?
It seems to log out from time to time and if I don't notice, I have to manually enter notes. That is really the only dislike.
What problems is the product solving and how is that benefiting you?
I am able to track conversations more effectively and follow our staff's communication with clients to determine where we might be falling behind.
HubSpot CRM, Organize your Customers
What do you like best about the product?
Tracking quotes and fully monitoring sales representatives' activity with each of their customers.
What do you dislike about the product?
Forcing the reps to log their data. Most of the time they will go on a sales call and not log their experience.
What problems is the product solving and how is that benefiting you?
Tracking deals and improving monitoring of forecasts for our manufacturing team so they know which deals are close to closing.
Recommendations to others considering the product:
Stick with it and keep urging your sales reps to document their experiences.
Great CRM tool
What do you like best about the product?
I think the best part of HubSpot is it's usability. It's well organized, which makes it easy to navigate.
What do you dislike about the product?
My biggest complaint with HubSpot is that you can't filter on a certain user's emails in the Marketing Email section. We have a lot of people at work that use HubSpot and send group emails out, and sometimes you lose an email you sent because of all of the other emails.
What problems is the product solving and how is that benefiting you?
The main problem we're solving is having a modern CRM. The biggest benefit we've realized so far is being able to track email opens and clicks. This helps us prioritize who to contact first.
Hubspot CRM
What do you like best about the product?
I have used many of the different CRM platforms over my 30 year career as a salesman I have found the Hubspot to be the best that I have used.
What do you dislike about the product?
I haven't found the hubspot app to be as easy to use as the desktop application. I have been using the app a lot more lately and am starting to get the hang of it.
What problems is the product solving and how is that benefiting you?
The biggest benefit I have used in managing my sales pipeline every day
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