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    Zachary S.

Hubspot keeps even the most unorganized, organized

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Effectively manage customers and potential clients, reminders, tasks queues, etc help me stay organized, even though I am not the most organized person on the planet
- Monitor productivity to see what areas need to be improved on. For example I noticed my outbound was heavy emailing and not a lot of calls, so this month I've switched by approach to a more call-focused out bound thanks to the metrics provided by HubSpot.
- Sequence metrics is also a great tool to track how effective a drip campaign is performing
- Minor but i even like the color scheme, something about the orange and blue keeps it clean
What do you dislike about the product?
Nothing major to complain about so far using the CRM, maybe if you edited sequences and people are already enrolled in them, it could update the ones already enrolled as well. But that isn't a major issue I've faced at all.
The app is not very good, however. Hard to use if wanting to work via mobile but thats not important to me.
What problems is the product solving and how is that benefiting you?
My lack of organization is carried by the CRM, keeps me on top of my tasks. I'm able to re-approach and follow up with customers I may have forgotten about. Sequencing is time effective and helps, even if it is bombarding them...
- The sales pipeline showing the status of deals helps me plan for the day/week/month on what to tackle harder than others.
- I cant stress enough how well the Task Queue gets me on track and dealing with the tasks I've set effectively and efficiently.
Recommendations to others considering the product:
10/10 recommend using HubSpot, it manages tasks, analytics, and clients very effectively.


    Diego Alejandro A.

A complete Sales solution

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
I love the integration with the Gsuite, and the ability to see all the interactions with my contacts on the go, using the app
What do you dislike about the product?
I think Hubspot needs a better system for managing groups of contacts, for example with several contacts in the same organization I would love to be able to create a group to send a quick email.
What problems is the product solving and how is that benefiting you?
I am more productive, using tasks and sequences, and also a lot more organized since I can get notifications via Email and on the phone app
Recommendations to others considering the product:
it's a really complete sales solutions, focussed on keeping you organized and focused on your goals


    Brett S.

Good Service

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about Hubspot CRM is the sequence functionality. There is a variety of preset templates to choose from, or you can create your own email sequences to do just about email marketing scheme you want.
What do you dislike about the product?
Hubspot across the board has a lot of up-charging. Every module is a separate price, and some of the module, in this case CRM, have specific tiers of what you get access to.
What problems is the product solving and how is that benefiting you?
I'm able to email large amounts of people in sequences and then track the success. Then, I compare certain sequences to others to see what is most effective for reaching potential customers.


    Real Estate

Ok beginner platform

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Sequence feature is good. I do enjoy that.
What do you dislike about the product?
CRM needs to do a better job of mining data when creating lists. It's a decent platform, but the company needs to really work with some experienced inside sales reps who have used multiple CRMs in order to really dial in their platform. It lacks customizability and isn't laid out in an efficient manner.
What problems is the product solving and how is that benefiting you?
I use it for daily calls and emails.
Recommendations to others considering the product:
Call their support line if you can't figure something out they're usually pretty prompt but aren't the most experienced bunch.


    Sean D.

Sequences Save so much Time

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
The automation within Hubspot makes my job as a Sales Rep so much easier and faster. There are options for action based or time based sequences and drip campaigns to be sent.
What do you dislike about the product?
Can be on the higher end of pricing based on which package you choose.
What problems is the product solving and how is that benefiting you?
Custom emails took very long in the past whereas with templates and sequences available, we as a company have saved so much time while still reaching every single one of our leads.
Recommendations to others considering the product:
Most flexible CRM software available.


    Michael K.

HubSpot's CRM is an effective and easy tool to use which helps our sales process tremendously!

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
A great tool to help me stay on top of prospects and clients.
What do you dislike about the product?
I'd like the ability to add custom call outcome creation. For example, hung up - did not leave VM.
What problems is the product solving and how is that benefiting you?
Helps with a consistent cadence to our sales process for cold outreach.


    Market Research

Hubspot -- the only CRM you'll need

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
I love that Hubspot can truly act as a hub for my day-to-day sales and marketing activities. I can integrate my email, quoting software, Slack, and Zapier to fully utilize all the features Hubspot has to offer. It's helpful having everything in one place so that my team and I can easily jump into each other's projects when necessary. We can leave each other notes and pin them to the top of accounts for easy access, which makes finding crucial information that much easier.
What do you dislike about the product?
I wish the deal-based and contact-based workflows/sequences had more opportunities to cross. It can be challenging finding a work-around when setting up workflows because the information available is different depending on which characteristic you base it on.
What problems is the product solving and how is that benefiting you?
HubSpot CRM has made it so much easier to organize my daily workflow. The Tasks features allow me to plan out my days -- even months in advance! And they ensure that I don't let any potential clients fall off my radar. Also, because they allow for my quoting software to be integrated in, I'm able to make accurate predictions for my sales forecasts in the same place that I pull reports. I highly recommend this product.
Recommendations to others considering the product:
Hubspot truly acts as a hub for all of the most crucial sales/marketing information you'll need to build and maintain quality relationships with your customers.


    Sarah R.

Best CRM I have used, and so user friendly

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot makes it so easy to keep track of what I need to do every day, as well as keeps my tasks organized based on priority.
What do you dislike about the product?
Sometimes, the search tool is not accurate
What problems is the product solving and how is that benefiting you?
I have been able to convert more prospects to customers using Hubspot sequences and it has been amazing.


    Biotechnology

Robust CRM for its abilities and best of the breed

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
It is customizable and helpful for my business. Information retention is a plus.
What do you dislike about the product?
The only downside has been my user interface on the mobile application when I need to access information on-the-go.
What problems is the product solving and how is that benefiting you?
I have been able to increase my cross-functional team capabilities by assigning different members specific tasks.


    E-Learning

Efficiency and Organization

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a great way to track the progress of your clients efficiently and keep everything organized so you don't get overwhelmed.
What do you dislike about the product?
Hubspot has occasional issues from time to time where it runs poorly.
What problems is the product solving and how is that benefiting you?
Hubspot helps me track the progress of my clients very easily which then allows me to make more sales. Mo' sales, mo' money.