Sales Hub Professional
HubSpotReviews from AWS customer
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Very good CRM
What do you like best about the product?
The sequences are very easy to formulate.
What do you dislike about the product?
When adding to the CRM sequence.. You have to add one contact at a time. Cant select a bunch like other CRM's... They make you get a package for this feature. Very small gripe, only thing I could think of.
What problems is the product solving and how is that benefiting you?
Sales Ratios
Great for small businesses, not for mid-large level ones
What do you like best about the product?
Many sales features packed into one CRM (deals, sequences, and reporting)
What do you dislike about the product?
Unfortunately, its a "jack of all trades, master of none" type of product. The other sales enablement tools out there are WAY more advanced and developed to properly customize and build out sequences in a way that is a lot more productive and measurable. Case in point: there is no way to easily create an A/B test for Sales Sequences, which is sales enablements' bread and butter, and there is no way to measure the performance of a single email template, which is unacceptable.
Also, the reporting tool is not user-friendly at all and is extremely limited in terms of what properties and things you'd like to measure. Any meaningful kind of reporting would have to be done in an excel/google sheet.
Also, the reporting tool is not user-friendly at all and is extremely limited in terms of what properties and things you'd like to measure. Any meaningful kind of reporting would have to be done in an excel/google sheet.
What problems is the product solving and how is that benefiting you?
I'm automating my tasks and productivity and have been able to get meaningful work done without the manual effort of scheduling every single task I have to do on any given day.
Recommendations to others considering the product:
If you're less than 100 employees with a small sales team, this is likely a decent product, but you can quickly outgrow it if you build out a business development team that focuses exclusively on cold-calling.
Hubspot > Salesforce
What do you like best about the product?
I like the incorporation of data analytics, list-specific tools, and most of all the ease of sequencing contacts.
What do you dislike about the product?
How frequently backend errors persist. Also, I should be able to see more from the mobile app.
What problems is the product solving and how is that benefiting you?
Main benefit is the ability to passively stay in touch with current leads, while still pitching new contacts. This allows for more conversions overall.
Recommendations to others considering the product:
Use HubSpot if you want to scale, dummy.
Hubspot Review
What do you like best about the product?
Organized layout, clear customer tracking, and variety of tools
What do you dislike about the product?
Only 150 sequence enrolls per day, features not all advertised / explained
What problems is the product solving and how is that benefiting you?
Sometimes my chrome extension will turn off and not track my emails. I benefit from being able to track customers better.
Recommendations to others considering the product:
Improve chat feature, add more daily sequence enrollments
Customizable CRM
What do you like best about the product?
I like the sequences and workflows which allow for automated follow-up.
What do you dislike about the product?
I dislike that our company does not have a product that integrates with HubSpot once an applicant is enrolled in our academy.
What problems is the product solving and how is that benefiting you?
HubSpot CRM takes the guesswork out of follow up when using sequences, workflows, and deals in tandem.
A little confusing at times.
What do you like best about the product?
Recording the calls is a good feature. Parent/child company is good as well. I like how we can see when people open emails.
What do you dislike about the product?
I don't like how it sometimes creates 5 different accounts for the same company. Makes it hard to keep track of who you've called and who you haven't.
What problems is the product solving and how is that benefiting you?
I have kept track of who has opened my emails which is good.
Recommendations to others considering the product:
Make sure you know to keep only one company account per company.
Hubspot Sequences
What do you like best about the product?
What I love about the Sequences feature of Hubspot, is the fact that you can reach out to people in a way that feels genuinely tailored, by demanding very little effort to adapt the message to each customer. Besides, it is really simple and it takes no time at all to keep reaching out to these people, in the exact way you want to.
What do you dislike about the product?
Something I don't necessarily dislike, but something I would definitely add to this feature, is the fact that you can't mix within one sequence if you want to send a new email, or a response in thread to the one before. They all have to be new, or all threaded. And in my experience, it would be really helpful to be able to mix them up.
What problems is the product solving and how is that benefiting you?
I have realized that I can reach out to a considerably bigger amount of people, with an easy control of what I send to each of them, in much less time, and with less effort as well.
Recommendations to others considering the product:
If you are looking for a way to have absolute and easy control over your customers' relationship, and history of activity, this is the one. Besides, it offers a lot of tools that make everything easier.
Sales Rep Review
What do you like best about the product?
HubSpot makes things very easy to use on the sales end. It allows the processes to be very streamlined and it gives me the opportunity to accomplish my job effectively.
What do you dislike about the product?
I don't like that there is not a way to send and record text messages through the HubSpot platform without using an integration.
What problems is the product solving and how is that benefiting you?
HubSpot allows the sales force to do its faster and more effectively. I can only imagine the amount of time and effort it would take to do all of these processes manually. HubSpot genuinely makes my life easier.
Recommendations to others considering the product:
Keep an open mind and be willing to be accepting of change. Although it may seem like a lot to learn at first it is definitely the best CRM to do the job.
Improved Workflow - A True Timesaver
What do you like best about the product?
HubSpot's 'sequences' are my favorite tool. They make email flows so quick and easy.
What do you dislike about the product?
Mostly everything in HubSpot is helpful. The only downfall is setting things up, but once you're on the platform and have everything set up properly it's a breeze.
What problems is the product solving and how is that benefiting you?
HubSpot is very helpful in tracking our projects and keeping contacts in one place. It's beneficial to be able to look at everything in one organized place.
Recommendations to others considering the product:
Definitely integrate HubSpot with your email - it makes everything so much easier!
Great CRM
What do you like best about the product?
I like how it keeps all of my contacts and conversations organized.
What do you dislike about the product?
The mobile app is not very easy to use..
What problems is the product solving and how is that benefiting you?
It helps me schedule my day by creating tasks and following up with prospects and clients.
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