Sales Hub Professional
HubSpotReviews from AWS customer
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Good For Tracking Customer Journey
What do you like best about the product?
Hubspot allows me to see what ads help me generate leads and what ads are not providing any ROI
What do you dislike about the product?
Sometimes it's drilling down into data is not so intuitive in the platform
What problems is the product solving and how is that benefiting you?
We've been able to see what targeting, keywords, and platforms generate the best customer leads
Recommendations to others considering the product:
Absolutely use this tool if you want to truly figure out what is working and what is not in your digital advertising. This product provides a lot of insight into your customers and provides a more full picture of how customers find you.
Quick and Easy to Get Going
What do you like best about the product?
Not complicated, making it very easy to get set up. It is intuitive, though there are areas for improvement. Product suite makes it easy to integrate several business processes into one spot.
What do you dislike about the product?
No in-built product walkthrough for getting set up. Their free CRM offering sort of snaked me though, with features being taken away a few months into the free offering in order to encourage people to upgrade and pay.
What problems is the product solving and how is that benefiting you?
Data everywhere and anywhere. Information gaps about old and ongoing deals. As the sales team grows, we have needed to centralize data and keep it easy to maintain that.
Integrations make life easy
What do you like best about the product?
We use HubSpot CRM across our team to track our sales pipeline, ensure follow-ups are done promptly, and wherever possible reduce the length of the sales cycle. The email log function is especially useful where more than one person on the team is responsible for sales - allows us to ensure work isn't being duplicated. HubSpot integrations with Zapier and Proposify also help us to streamline our work.
What do you dislike about the product?
We have very few complaints about HubSpot, though there are so many features it becomes difficult to know all the best ways we could be using it. Overtime we'd like to integrate what were doing into HubSpot more and more, using it more proactively rather than historically.
What problems is the product solving and how is that benefiting you?
We're trying to create more alignment between the different apps were using, most of which are with the intention of winning additional proposals and shortening the sales cycle. The fact that HubSpot integrates so smoothly with a range of other applications is useful.
Recommendations to others considering the product:
Look to see what it integrates with already. If you're using a program that doesn't integrate (it should) consider switching.
Call Bookings
What do you like best about the product?
I like the UX when the client is booking a call.
What do you dislike about the product?
When I recieve the call booking email the time in the email doesn't match my local time. This really struggles to understand where the client is from and check the time difference in order not to be late from the call.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
What problems is the product solving and how is that benefiting you?
Your CRM is really amazing. It helps to have everything in one platform and saves a lot of time.
I've had a positive experience using Hubspot.
What do you like best about the product?
Hubspot offers a convenient, one-stop for social media marketing where I can schedules posts in bulk and easily track a variety of metrics over different platforms. It also makes it easy to follow important emails we send to customers and to determine how effective the emails are.
What do you dislike about the product?
One thing I wish Hubspot had was partnership with Pinterest, as that is another type of social media we use and we have to track its metrics separately.
What problems is the product solving and how is that benefiting you?
We were able to follow patterns in our social media engagement over time using Hubspot social media marketing and then were able to track how different campaigns we set up affected engagement.
Sales + Customer Management
What do you like best about the product?
What I love about Hubspot is how easy is it is to set filters to review data.
What do you dislike about the product?
Setting up sequences can be improved and easier to deploy.
What problems is the product solving and how is that benefiting you?
I'm able to keep track of my monthly sales + targets!
Recommendations to others considering the product:
Hubspot is great for getting the job done in an easy to use and user friendly way.
Great CRM Software
What do you like best about the product?
I love the sequences feature. Sometimes our sales people have a hard time following up with leads, so this automatically sends them emails or reminds the sales person to give them a call after a certain amount of days. Being able to view the sales dashboard as soon as I log in is also great.
What do you dislike about the product?
The app is great, but I wish there were a way to create deals through a contact like you can on the website.
What problems is the product solving and how is that benefiting you?
This software has helped our sales people really get engaged with leads and creating a standard process/set of steps that they go through to find and engage quality leads.
Recommendations to others considering the product:
Utilize the help that the HubSpot team offers. They are super helpful and have some great tips!
Easy to use CRM that offers drag and drop email creation
What do you like best about the product?
Super easy to use platform that integrations with most b2b software
What do you dislike about the product?
The drag and drop email builder is limited compared to others like Eloqua. It would be ideal to customize margins, padding, etc.
What problems is the product solving and how is that benefiting you?
It is great to follow up on leads from email marketing and to show measurable results in an easy to digest format.
Recommendations to others considering the product:
It is much easier to use than SalesForce but less customizable.
Automation process for sales.
What do you like best about the product?
HubSpot CRM has server a lot during all this time for the supervision and administration of all the clients that access out sales process every day, I consider that this platform has had an exponential development and has worked in a versatile way. I really liked the so diverse way that HubSpot CRM has to allow me to access its services from any device, in this way I can control the administration of the clients from my cell phone or tablet, without any need to be on my computer all day. I really hope that HubSpot CRM is always available for portable devices, to make its use much easier.
What do you dislike about the product?
One of the factores that really noticed a lot in a negative way during the use with HubSpot, is that it has a really complicated process to export the reports generated by HubSpot, I consider that the HubSpot network is not able to send these reports, which has forced me to use other online services to transfer these reports to my employees.
What problems is the product solving and how is that benefiting you?
I have benefited greatly from HubSpot CRM. He is currently doing really positive things for my company, improving the quality of communication we have daily with out customers, and providing us with a better way to maintain a mutual interaction during the sales process until its is completed.
Recommendations to others considering the product:
HubSpot CRM generates trust in the user, providing a really stable system to have stable communication with the different potential customers. On the other hand, it should be noted that HubSpot CRM gets along very well with other HubSpot services, so you can get even more out of it.
Hubspot is a must for any modern sales force.
What do you like best about the product?
Hubspot is constantly innovating and the interface is actually usable. Unlike other sales or business CRMs, Hubspot doesn't have a massive learning curve for basic users and continues to make improvements based on the feedback we have given.
What do you dislike about the product?
Hubspot has a wide breadth of features but they could benefit from deepening some of the existing features.
What problems is the product solving and how is that benefiting you?
Hubspot helps us organize leads and ensures no deals or opportunities are being missed. We have a close rate from demo to close over 50% because of it!
Recommendations to others considering the product:
Make sure to consult marketing, sales + customer success when implementing Hubspot as it can affect each department differently.
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