Sales Hub Professional
HubSpotReviews from AWS customer
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Very ressourceful CRM
What do you like best about the product?
How easy itistobe organized with it and find different information
What do you dislike about the product?
That it doesn't recognize duplicated contacts when the phone number or email is the same.
What problems is the product solving and how is that benefiting you?
It allows meand my colleagues to have a feedback of which strategies are working better, and for example what's the main reasons our leads are not interested in our product.
Great for small business growth
What do you like best about the product?
Its email tracking feature has been especially useful for refining pitches and following up interest.
What do you dislike about the product?
The userface can be a bit fiddly, especially when it comes to sorting contacts.
What problems is the product solving and how is that benefiting you?
Approaching new clients through email has been enhanced thanks to the HubSpot CRM, and the Academy has been a great resource too.
Recommendations to others considering the product:
Well worth a go. I used to use it with clients and was a bit skeptical about it, but when I signed up as a small business myself, I could see the benefits straight away. Email tracking is by far and away the most useful feature for me; the sales bits are a bit fiddly (but I'm not a salesman by heart!).
HubSpot changed the way I look at Email!
What do you like best about the product?
HubSpot Templates are my new Go-To. I need to get out many technical emails to a wide variety of people seeking specific information. Templates helps me build a large base of specific emails, to ensure that my clientele get all the right info, at a very fast pace.
What do you dislike about the product?
I haven't yet set aside them time to learn the deeper functionality of HubSpot, but I've heard good things.
What problems is the product solving and how is that benefiting you?
Cleaning up duplicates and old contacts is now an easy process. Templates is something that all email software should have had for years. Thanks HubSpot for changing the way I email!
Recommendations to others considering the product:
Jump in - the water's warm!
Nice and easy to use tool with lots of potential for most companies.
What do you like best about the product?
HubSpot Crm offers really easy to use user interface. The tool is very good for marketing automation. Much better thaan most of the free to use opensource alternatives.
What do you dislike about the product?
The pricing might be a bit too high for some businesses. Although there are free option that have nice functionalities.
What problems is the product solving and how is that benefiting you?
More efficient sales, but the best is the integration with marketing tools. We now have our inbound marketing setup ready.
Recommendations to others considering the product:
Start to think about what you want to achieve with using Hubspot and then try to use the right tools within Hubspot to set this up.
The Best CRM
What do you like best about the product?
It's easy to use, organized, links well with Gmail. I like the sequences and the ease of creating templates. The rows, columns, and filters are customizable, which makes organizing easy. Analytics and the report dashboard are helpful to keep track of clients, tasks, goals, and the team.
What do you dislike about the product?
I don't dislike much. Maybe just the style of the web pages. Also, I would like the ability to mass email clients without using the sequence. The sequence could be a bit much to create.
What problems is the product solving and how is that benefiting you?
Hubspot helps us figure out how to approach clients based on their activity and initial inquiries. I like setting up tasks, knowing when emails have been viewed. Keeps my contacts organized.
Recommendations to others considering the product:
Learn all the features required for your industry, and watch the videos.
Easy-to-Use and Scalable
What do you like best about the product?
Online chat with a support person! Whenever I have a quick question I love that I can jump into a chat window and get and answer easily and quickly with very little to no effort on my part. Support will even set-up a report sample or workflow so I can see all the steps.
What do you dislike about the product?
My one wish would be the ability to partition the database and not use teams. Such as, I have a Partner Team, an Enterprise Team, a Biz Dev Team. Be great if it was easy to partition the different groups.
What problems is the product solving and how is that benefiting you?
Tracking sales interactions! Having all the pipeline in HubSpot and being able to see everything at a glance. HubSpot is our record of truth.
Recommendations to others considering the product:
As an SMB do not need to spend money on SFDC as HubSpot will do everything you need.
Overall excellent, highly customizable with some limitations
What do you like best about the product?
Our team has gained an great overall increase in efficiency through the flexibility of the deal pipeline combined with the power of the workflow automation.
What do you dislike about the product?
I don't like the limited nature of the task management options and the clunkiness of the @mention as the only way to really draw attention to something in the activity feed. In order to provide the full spectrum of functionality that would take Hubspot from great to absolutely awesome, there would need to be some investment in usability and options for teams from an operational perspective. Having a "like" or "read" button on notes could also really lighten up the overall notifications and streamline team communication.
What problems is the product solving and how is that benefiting you?
As operations coordinator with a remote team managing the interface between manufacturing, shipping and receiving with the relationship based nature of a sales driven company, the possibility to more fully integrate our customer service and logistics systems into CRM has helped reduce duplication in our processes and increase efficiency.
Great for small teams but lacking in features.
What do you like best about the product?
Hubspot CRM was easy to implement and simple to navigate. From day one users can begin entering lead, prospect, deal, and customer information as well as conducting outreach. Hubspot CRM makes tasks like repetitive customer email interactions easy to manage. A growing product means new features are launched regularly and usability continues to improve. Many of the functions of the Hubspot CRM pair directly with Hubspot's marketing suite making integration with content marketing efforts seamless.
What do you dislike about the product?
Hubspot CRM lacks many of the reporting features consistent with larger enterprise CRM systems. The product is relatively new and continues to grow resulting in near constant changes to the feature set and user interface. While great for outreach, the product lacks many functions necessary for effective team leadership and reporting.
What problems is the product solving and how is that benefiting you?
Hubspot is a great CRM for a small, growing team. The system is easy to onboard and allows for great sales functionality straight out of the gate. Hubspot CRM allowed us to grow our book of business and effectively track team outreach, response rates, and deal creation. Unfortunately, the simple nature of the system and limited reporting functionality meant more time calculating results and less time outreaching.
Recommendations to others considering the product:
None.
Best CRM for startups
What do you like best about the product?
I like how it organizes your deals and followups and get notified when to contact your potential clients again. Also they have very useful tips to improve your strategy.
What do you dislike about the product?
If you want to call all your leads you have to open them one by one and add the call log manually. If HubSpot could integrate a mass calling software then forget about every other CRM!!
What problems is the product solving and how is that benefiting you?
Lead management obviously, organization with remote team members and log everything you do.
Recommendations to others considering the product:
Pay the premium
Stay easily organized, even as quantity of leads and deals grow
What do you like best about the product?
keeping track of leads and actions, staying organized with notes/calls and being able to connect companies to larger affiliate/parent organizations. pipeline analysis and ability to see overall activities every week. Easy search to find what I'm looking for - some issues with this feature as listed below.
What do you dislike about the product?
it takes up a lot of RAM, slows my computer down and lags if too many windows are open.
deal stage progression does not track properly on the dashboard (i.e. if I skip a stage it does not track) - I also cannot track deals lost vs. deals won. search results do not always show exact match to what I typed (ex. typed full company name, instead a lead name pops up with some similar letters, I have to scroll down to get to the company) Cannot search for phone numbers, sometimes I get a call on my mobile that looks familiar, I try to search for it in Hubspot but it will not show up.
deal stage progression does not track properly on the dashboard (i.e. if I skip a stage it does not track) - I also cannot track deals lost vs. deals won. search results do not always show exact match to what I typed (ex. typed full company name, instead a lead name pops up with some similar letters, I have to scroll down to get to the company) Cannot search for phone numbers, sometimes I get a call on my mobile that looks familiar, I try to search for it in Hubspot but it will not show up.
What problems is the product solving and how is that benefiting you?
Simply, staying organized so I can easily track and recall leads, conversations, etc. I'm able to track all stages of the deal and sales cycle, able to identify who has been contact and about what, so I know how to position my sale pitch for next time.
Recommendations to others considering the product:
It is a great value for money, extremely intuitive and will help you stay on top of your sales pipeline and lead gen. Great automation tools and integration features with other sales tools
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