Sales Hub Professional
HubSpotReviews from AWS customer
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Organized, easy to use, intuitive CRM
What do you like best about the product?
I like it's intuitive and I can easily find what I'm looking for, make changes, and collaborate with my team members. I adore the search bar, and I really love using tasks to organize my daily work. I think it's super easy to use, and Customer support is really amazing, they respond very quickly and always try their best to solve the problem. I've only had good experiences with them.
What do you dislike about the product?
I wish there was another way for me and my teammates to communicate something (like an ongoing process with a certain contact) in some other way other than mentioning each other in notes. Like, if we could track what actions have been undertaken in some other form, like a status bar of problem solving etc.
What problems is the product solving and how is that benefiting you?
Organization of contacts, segmentation of contacts according to certain criteria. I've realized I can do a lot of my tasks automatically, in bulk and therefore reach more people with less effort, which is absolutely helpful when you work in sales.
Recommendations to others considering the product:
Take it, you won't regret it!
An effective way to push your productivity
What do you like best about the product?
My favorite feature in Hubspot is that you have a lot of customization options for your workplace.
What do you dislike about the product?
Mostly the slowdowns but they are quite rare
What problems is the product solving and how is that benefiting you?
It allows me to organize and follow precisely my workflow as business developer and it does it pretty nice.
It made my life easier!
What do you like best about the product?
I've been using Hubspot task tool for last 5 months as a sales development representative and it just made my life easier!
Aa my first professional experience, I had no idea what a CRM is, but it was so easy for me to know how hupspot works within days. I loved how I could manage my leads, get an overview what's happening with them and the team, go back to old emails and schedule new ones saving alot of time and effort!
Aa my first professional experience, I had no idea what a CRM is, but it was so easy for me to know how hupspot works within days. I loved how I could manage my leads, get an overview what's happening with them and the team, go back to old emails and schedule new ones saving alot of time and effort!
What do you dislike about the product?
I dont particulary like the fact that sometimes when I import a list of leads, some of the contacts just disepear and have to re-do it manully.
What problems is the product solving and how is that benefiting you?
Im using hubpsot as a sales tool, and it made possible to reach out to more 100 people in a day :)
Customizable, Convenient and Easy to USe
What do you like best about the product?
Hubspot allows you to customize your requirements based on your individual program's requirements. The fact that the CRM can be linked to your email, website inquiries and documents makes it easy to track your leads and communication threads with them. It makes team work more productive because you are able to easily share updates with the leads. The use of the chat bot has made our sales pipeline significantly larger.
What do you dislike about the product?
Like any other software it is challenging to get your team to change. Without the full use and support of the team the use of reports are not very useful. I haven't experienced anything I dislike in particular but it is simply more of the struggles getting the whole team on board and the setting up the software to be customized for your specific company/ industry.
What problems is the product solving and how is that benefiting you?
The Chatbot has been an avenue for us to have faster responses to inquiries and leads. It has allowed us to maximize our online presence. The linking of our email to the CRM has allowed us to stay on track with each action or correspondence that is happening with our leads. It allows our teammates to back track with leads and do timely follow ups. This is becoming our one stop shop for tracking our leads and contacts over time and between 6-10 sales executives.
Recommendations to others considering the product:
Before implementation of Hubspot ensure that the Software is set up and customized to your specific needs as completely as possible.
HubSpot Email Templates
What do you like best about the product?
The email template generator that HubSpot provides allows for the quick and easy use of automated emails. By using this feature, it has allowed me to connect with prospects far quicker, thereby allowing me to connect with even more prospects. It even let's you know when you have created the perfect email and advises on improvements you could make to make your email more stronger.
What do you dislike about the product?
Not much to dislike but it would be great to have a character counter for any email. At present it only lets you know as a suggestion that your email may be too long.
What problems is the product solving and how is that benefiting you?
The email templates allow me the flexibility of having pre-set emails ready to send. Although they are generic, a little tweak here and there is all that is needed when you are sending to your prospects so that it is really a tailored email and very likely to get responses from your prospects.
Task Master
What do you like best about the product?
The task tool is the most powerful tool on Hubspot in order to keep all followup with customers. As number one sales person within Patriot Campers™ i have achieved this by setting tasks to followup so as the customers get the appropriate service they need to make the decision to buy our Premium products.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
Tasks also help me with my aftersales in followup with customers frequently in order to get repeat referral business.
What do you dislike about the product?
I feel that Hubspot could be more user friendly when using an IPHONE or IPAD
What problems is the product solving and how is that benefiting you?
I now know whos hot and whos not just by using my lifecycle stage. So when the our company is having a promotion i can quickly capture the people who would be interested. So effectively fishing where the fish are!!!!
Recommendations to others considering the product:
If your in the sales business then you must have your Sales Team on Hubspot. It will improve your sales dramatically. For example: Our WA dealer was using an old CRM and i switched them over to it and their sales have increased by 75%.
Ease of use and functionality. Great insight
What do you like best about the product?
Having all the information centralized in one location. This enables users having complete visibility and transparency over their customer base. The call function is great to use as it also allows you to record. Allowing you to go back and review the call and share for other team members.
What do you dislike about the product?
The training on our side to use the tool effectively wasn't in place. Be good to see if there were live webinars as I'm sure I'm not using the software to its full potential. I find the transcript from the calls isn't too accurate. Not a huge issue as you can go over the call recording, but feel like this could be improved slightly. I believe standard users should have function standard reports. I've found quite a few times I had to go back to the main user to set my permission for higher access. When customers opt-out for emails it makes it tough as we send directly from our mail server and add the email into huspspot. Add in extra step, my emails are not marketing-related.
What problems is the product solving and how is that benefiting you?
I have run a report to see whats customers have had no contact over a 12month period. This report was then turned into a task list to make contact. I'm guilty of poor time management. Setting up the task list holds you accountable.
Recommendations to others considering the product:
The training on our side to use the tool effectively wasn't in place. Be good to see if there were live webinars as I'm sure I'm not using the software to its full potential.
Organization and Proactivity
What do you like best about the product?
HubSpot helps me a lot with the organization in my work and also makes it easy. Since I started using HubSpot my work has been much better. I can make many calls a day and have everything organized without my having to worry about it. All of my co-workers also felt a significant change in the pace of work. We are all working more smoothly without having to worry so much about organizing everything, as HubSpot helps a lot in this
What do you dislike about the product?
If you learn how to use HubStop, it is very difficult to have something you do not like. The tool is very complete and you can manage it easily, just strive to learn how to use it. The tool is simple for anyone who needs it to be simple. And it's complex (not pejoratively) for those who need it to be complex. HubSpot can do a lot of things and so far I haven't found one that doesn't do quality.
What problems is the product solving and how is that benefiting you?
I can organize my calls easily and quickly. That is, my work has become more dynamic.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
Recommendations to others considering the product:
Learn how to use carefully, the tool is very complete and can help you a lot.
Great Sales Platform
What do you like best about the product?
Being able to easily import contact lists is a huge plus for us. Once imported, you can customize many fields to be able to sort through them easily and effectively to make the the best use of your time. The tasks feature
What do you dislike about the product?
The downside to HubSpot is the learning curve associated with the platform. It will take a while to learn all of the in's and out's of the platform to be able to get it where you need it to be, but once you hit that point, it is smooth sailing.
What problems is the product solving and how is that benefiting you?
Being able to effectively and quickly call through contacts through the browser is one huge help. You can run through your tasks and call through without having to type the number into a phone or application which saves a lot of time when you start adding it up.
User friendly, customize-able reports
What do you like best about the product?
Tracking of activity is easy thanks to email plug-ins, pulling reports on that activity is helpful.
What do you dislike about the product?
View of activity can be overwhelming at times. Specially when its found under a company record. Everything is there without a clean way to view per subject matter or client. Repeated activity is a bit of annoying when trying to go back in time and trying to remember what took place. The order in which its presented is a bit confusing.
What problems is the product solving and how is that benefiting you?
Helps to keep lists in order. Useful in campaigns, such as gift tracking, etc.
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