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    Cody A.

A great CRM to manage your pipeline

  • August 09, 2019
  • Review provided by G2

What do you like best about the product?
I love how days HubSpot makes it to manage all your sales prospects, from your first contact, to calls to every email you ever send.
What do you dislike about the product?
The add on that tells if your email was read, will notify you if you read the email too, sending false reads!
What problems is the product solving and how is that benefiting you?
With HubSpot we have found it extremely easy to keep a pipeline of prospects all in one place. Automating a lot of the work and keeping it easy to make a sale!
Recommendations to others considering the product:
If you’re not using a CRM already I would recommend going with HubSpot! They’re fast and easy to use! Making your job a lot easier


    Kelly C.

Great CRM software

  • August 08, 2019
  • Review provided by G2

What do you like best about the product?
Sequences!!! Sequences have allowed me to do the job of 4 sales people and results are amazing.
What do you dislike about the product?
Location has been removed from the activity section. When someone used to open an email you used to be able to see from where, therefore you can see if that email was forwarded to another person aka who you should be looking for as the DM.
What problems is the product solving and how is that benefiting you?
It is the most efficient system for prospecting. Having the seamless.ai attachment takes so many steps out of adding companies and contacts to the CRM system.
Recommendations to others considering the product:
If you are prospecting leads and doing outreach, this software is extremely efficient and makes you job easier for you!


    E-Learning

We LOVE Hubspot!!

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
I like the HubSpot allows our team to be on the same page when it comes to contacting clients. There are no redundant emails, we know where the last conversation was at and it spans across the whole company from acquiring leads, sales calls, client onboarding, carrying out services and help tickets. This is tremendous since we are an international remote team.
What do you dislike about the product?
Sometimes it can get a little confusing with so many settings but Hubspot has a great training program that allows our team to keep learning and a support staff if we need extra help.
What problems is the product solving and how is that benefiting you?
Helps us not allow any clients or potential clients fall through the cracks. Allows us to send out email marketing campaigns. We use it for help tickets from our clients. We can see the whole timeline of a client, from when they visit our site pages to meetings with our sales team, to signing a contract and all the team members who contact them and when they were last contacted and set up task reminders to call or email them again - it's super helpful!
Recommendations to others considering the product:
It's a great tool and a great investment!


    Christophe D.

Great tool, everything is centralized

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
I use Hubspot primarily in sales. It's a great tool that allows me to do all my tasks from one single platform (emails, calls, notes, scheduling meetings). I like as well the features that help me to automate my tasks (snippets, sequences, workflows).
What do you dislike about the product?
- The app is not ideal and I have uninstalled it recently.
- The reporting feature is great but there are a few reports that don't seem clear to us (e.g. the calculation of the sales funnel)
What problems is the product solving and how is that benefiting you?
With our previous CRMs (we have switched quite often and now we stick to Hubspot) we didn't have everything centralized. We had a system to store notes about conversations, needed to switch to gmail to write emails, to the calendar to schedule meetings and copy and paste phone numbers in a different system to call. With the HubspotCRM that's not the case any more as everything is available on one platform.
Personally, I write a lot of emails and the sequence feature has helped me to save quite some time. Same for the task queues that allows me to get fast through my daily tasks.
Recommendations to others considering the product:
I can highly recommend Hubspot. It's easy to use, easy to set up and offers interesting features we didn't find in other tools.


    Brad P.

Very Intuitive

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot seems to flow almost seamlessly with the natural thought/organization process of how the science of human interaction works the best
What do you dislike about the product?
Sometimes it feels like there are too many buttons/options/slight clutter - you get lost while trying to learn, the learning curve is just a tad steep
What problems is the product solving and how is that benefiting you?
Improving the efficiency of property turnovers, streamlining emergency maintenance issue resolution, helping track interactions with all property owners, tenants, and vendors.
Recommendations to others considering the product:
If you're looking for something very personable, active in its development, and intuitive, I would say Hubspot CRM is a good choice. After gaining some experience with the tool, which may seem daunting at first but is quickly improved if you use Hubspot Academy's tutorials and training videos, you will find that it has niche options that pop up at just the right time and make you breathe a sigh of relief like "Oh, it can do that? Awesome."


    Retail

Keeping up the Pace

  • August 07, 2019
  • Review provided by G2

What do you like best about the product?
I love the Sales Dashboard, I was able to customize it for my sales team and can easily translate those numbers into KPIs for my director each week
What do you dislike about the product?
The reports could break down into new prospects and old prospect emails being sent to set an expectation for our team.
What problems is the product solving and how is that benefiting you?
This is a great tool to stay organized with tasks and the benefit of see the Deals move each week provides a better percentage of the outcome by it constantly staying front-facing to the team


    Emmanuel F.

Excellent Sales CRM

  • August 06, 2019
  • Review provided by G2

What do you like best about the product?
The perfect tool to keep track of sales prospects. It's very organized and the sales starter plan is more than enough for a small business looking to get their marketing flow on track.
What do you dislike about the product?
Lack of integration with other marketing software, like sales genie or MailChimp.
What problems is the product solving and how is that benefiting you?
Keeping track of prospects and leads and having a set routine of follow-ups. This has increased our sales and now our process is scaleable.
Recommendations to others considering the product:
A super user-friendly and intuitive way to keep track of sales, leads, and prospect contacts


    Food & Beverages

Not even close to what was promised.

  • August 06, 2019
  • Review provided by G2

What do you like best about the product?
I did not like anything about this program. It was such a hassle to use and created more problems and slowed down my day.
What do you dislike about the product?
We are an “e-commerce first” company that uses numerous software and apps on a daily basis. Our team is highly-skilled and proficient with the most sophisticated technology and even we couldn’t figure out how to make Hubspot work properly or as promised. Site crashes, poor customer service, non-functioning tools, poor integration etc etc etc. Hubspot has shown little to no remorse for the issues and for the loss of revenue and simply does not stand behind their product. Our entire team agrees that purchasing Hubspot was a huge mistake. Never again.
What problems is the product solving and how is that benefiting you?
No benefits. As mentioned previously this program was a hassle to use. Terrible interface.


    Maria L.

Efficient CRM

  • August 06, 2019
  • Review provided by G2

What do you like best about the product?
I love the fact that I can track emails and log them directly from my email as well. I also like the sequences, it is a lifesaver for sales professionals- it's a must-have!
What do you dislike about the product?
The only thing I do not like is that changes made to sequences do not work with contacts that have been enrolled in it.
What problems is the product solving and how is that benefiting you?
Constant connection with leads, insights and detailed reporting.
Recommendations to others considering the product:
You'd love it!


    Aaron T.

Hubspot CRM, one of the best CRM's I have come across.

  • August 06, 2019
  • Review provided by G2

What do you like best about the product?
Very effective and an easy to use CRM to manage your leads and track the status and follow up effectively with your clients.
What do you dislike about the product?
Unable to make calls to all countries as only selected few countries appear in the list.
What problems is the product solving and how is that benefiting you?
Effective follow-ups, Automated emails and tracking your sales pipeline.
Recommendations to others considering the product:
Pretty effective and an easy to use CRM for anyone. Highly recommend going for Hubspot as this would be helpful in every area!