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    Consumer Electronics

Great Lightweight Option for Free

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
The best part of the service is that they offer a free version that includes an MS Outlook plugin. There is a lot of value you get out of it. It’s amazing what Hubspot gives you for free.
What do you dislike about the product?
You are very sharply defined in your contacts by their email address. Sometimes you don’t have someone’s email address. Salesforce is the Cadillac, so versatile, Maleable, and flexible, but also so expensive. Hubspot CRM Free tier is like a Ford Fiesta - spunky, a lot of value, not quite as robust or made-to-order.
What problems is the product solving and how is that benefiting you?
We needed a secure place to store our customer contact info. We cancelled our Salesforce subscription, and we wanted a place to access the data more readily that a bunch of .CSV files.
Recommendations to others considering the product:
It’s free! You get a lot for Free. No reason not to until you need more capability than it provides. Then, look at paid versions from Hubspot, or other service vendors.


    Aaron E.

A great crm to build your sales system!

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy HubSpot CRM makes it to manager clients. You're able to sort out each and every action for making a phone call to jotting down quick notes about the conversation.
What do you dislike about the product?
There's nothing to dislike about HubSpot CRM.
What problems is the product solving and how is that benefiting you?
With Hubspot CRM we have found it incredibly easy communicate with in our pipeline of client. From managing the first interaction the pitching of the sale, the closest the sale it's sending out an invoice! He has made business so much easier!
Recommendations to others considering the product:
I would highly recommend using HubSpot CRM with in your business to increase your workflow better manage time that could be used elsewhere.


    Financial Services

Easy if you understand it

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
The email template marketplace because it makes creating an above average email a lot easier by doing a lot of the work for you. I also enjoy how easy it is to create lists that can then be integrated into multiple features.
What do you dislike about the product?
I dislike that the training program is more marketing based and less about how to use Hubspot. We have an older team and using Hubspot for them can be difficult because Hubspot definitely requires a certain level of computer competency.
What problems is the product solving and how is that benefiting you?
The problems we are solving are outreach to our target market, updating our website, and tracking our clients, salesmen, and deals.
Recommendations to others considering the product:
The more you use it the easier it gets. The report analysis is top notch and gives you all the information you could ever ask for.


    Stuart S.

Simplified our business

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
Having one ‘view’ of all activity which means less intra team communication.
What do you dislike about the product?
Waiting for support hub to mature, it is currently a new service offering and not quite at the level we need at the moment.
What problems is the product solving and how is that benefiting you?
Across marketing, sales and support we now have a consolidated view of all activity. This means we are better prepared when talking with customers, supporting customers or trying to reach customers through marketing.
Recommendations to others considering the product:
Always do your research and start with a package that best suits your needs. It is much easier to upgrade the product when the time is right for you. Think about the number of contacts you have and whether those contacts are required. If importing thousands of unused contacts into Hubspot your cost will rise. Keep your data clean.


    Chris I.

One app to rule them all

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot can do everything you need to grow and operate a business; Sales, Marketing and Service.
What do you dislike about the product?
HubSpot can be a little overwhelming, but the Training provide helps with this.
What problems is the product solving and how is that benefiting you?
Not knowing where to begin in maximizing functionality.

The data collected on activities has been amazing!
Recommendations to others considering the product:
Do it! Having one app to take care of Sale, Marketing and Service is AMAZING!


    Michael C.

Finally, an easy to use CRM!

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
I have used a number of CRM's over my 20+ year sales career and HubSpot wins the CRM battle! We have been using HubSpot now for over 3 years. The most important thing to me as well as any Sales Manager/Director is that the CRM that we choose is liked and used effectively by the rest of the team. If sales people struggle to understand and use a CRM...they'll simply stop using it. HubSpot is so simple to start with that sales people easily see the benefits and dig in.
Personally HubSpot allows me to effectively manage a number of prospects that previously would have been impossible with the other platforms I've used.
What do you dislike about the product?
The only thing I would say that I don't like about the HubSpot platform is that in order to use the Email Sequences tool, you must subscribe to either Google Suite or Office 365. I don't claim to be technical so I don't understand why that is necessary...but simply wish is wasn't.
What problems is the product solving and how is that benefiting you?
The 2 biggest benefits to us have been staff "buy-in" to the platform, and each sales person can managed a significantly larger pool of leads that with previous platforms.
Recommendations to others considering the product:
We're a small company with about 3000 prospects in HubSpot, but before you spend too much time evaluating other platforms, look at what HubSpot provides for free and then determine you're company needs from there. Support is very helpful and we don't need an "in house administrator" to simply use the product.


    Ilan A.

Helps us automate marketing, convert leads, and use as a sales pipeline management

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
It was super-easy to set up and intuitive to use, nothing was too technical. The learning curve wasn’t steep, and yet the platform was powerful enough to do everything we wanted. It just made the most sense for us, and we signed up for Hubspot three years ago.
What do you dislike about the product?
It not as cheap as some of the other tools available out there
What problems is the product solving and how is that benefiting you?
Increasing Leads + Conversion Rate. Scheduling emails and responses. Forms for users to fill out on the site to convery


    Enrico G.

Keeping the total control of what happen among my customers

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
Contacts Records, easy to got information on what any contact does interacting with our website, the task managing that help me avoid any missing.
What do you dislike about the product?
The missing integration between deals and contact (i.e. I cannot track how many deals segmented by persona)
What problems is the product solving and how is that benefiting you?
Being on time always with all my contacts, i got increase of % conversion rate in each stage of the buyers journey.
Recommendations to others considering the product:
Don't waste your time anymore. Switch immediately to Hubspot CRM.


    Mikah P.

A really well rounded product for SME's!

  • June 23, 2019
  • Review provided by G2

What do you like best about the product?
We use all three components of Hubspot - CRM, Marketing and Sales. The Academy is amazing. The amount of resources available is more than we could possibly use.
What do you dislike about the product?
Duplications and automatic company data isn't always accurate or relevant. This can be frustrating at times as it pulls information automatically from the internet. This can often be incorrect.
What problems is the product solving and how is that benefiting you?
We use the Sales, CRM and Marketing and fully utilise all three areas. I can be tricky keeping track of current users of our software platform, as well as following prospects on their inbound journey. All three areas work well together and allow us to track everything.

I'm sure that there are several areas we could improve and get better at. We've now engage a 3rd party contractor to help us with this. They're going to be helping with our inbound marketing.
Recommendations to others considering the product:
Hubspot has progressed a great deal in the past 3 three years. The Marketing and Sales portals are starting to gel together; they originally felt that they were two different portals.


    Sheeba J.

Hubspot CRM-Expertise in Inbound sales

  • June 22, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM helps us to prioritize on the leads that is being generated.The certification course provide helps us to learn new thing and we can have a sales technique etiquette before dealing with the customers.The email that is being synchronized with the hubspot help us to check whether the customer has viewed our email and how may times the user has viewed.Voice recording option provided is helpful in hearing our previous conversation and with that we can make further calls on it.
What do you dislike about the product?
Sometimes the lead is generated may be viewed twice and duplication may occur.
Recorded voice of a particular lead is seen in other lead.The conversation is missing may be we have to search for the recording and then we have to make our call further.
What problems is the product solving and how is that benefiting you?
Certification course provided before starting a sales.
Email synchronization.
We can have an option on how to prioritize on the leads that is being generated.
we can give high attention to the prospective leads.
Just call Synchronization help us to dial from the CRM ratehr than dialing through a normal phone.
Recommendations to others considering the product:

We can have a basic learning in sales and marketting .The strategies used are defined in the videos where we can get more knowlege about the product and how we have to sell our product.The certification course is very useful for attaining our goals.