Sales Hub Professional
HubSpotReviews from AWS customer
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Everything is an extra charge
What do you like best about the product?
Imports were easily accomplished. Initial support was good.
What do you dislike about the product?
Everything is an extra charge. They nickel and dime you each time you turn around. More contacts this month, they move you automatically to the next tier of pricing. Of course if the number of contacts goes down, the tier still stays at the higher plan. Each thing I wanted to do on the platform was an extra charge.
HubSpot has a philosophy and they force their customers to into compliance with their sales model.
Unless you can afford the enterprise version and also don't mind your own vendor treating you with disdain, don't waste your time or money. They have no respect for their customers.
HubSpot has a philosophy and they force their customers to into compliance with their sales model.
Unless you can afford the enterprise version and also don't mind your own vendor treating you with disdain, don't waste your time or money. They have no respect for their customers.
What problems is the product solving and how is that benefiting you?
No benefits. Just frustration, wasted time and money.
Recommendations to others considering the product:
Look elsewhere. There are great CRM products available out there that are cheaper and are more robust.
Very good CRM. I recommend it
What do you like best about the product?
A good application the subject of the mails makes a very detailed follow-up that allows us to follow up and we are in evaluation to acquire the pro version of it
What do you dislike about the product?
It works well, but it would be nice if from this application you could attach files in the email.
What problems is the product solving and how is that benefiting you?
Excellent helps me a lot to organize my tasks, meetings with my clients, my weekly calendar, also a follow up of my work regarding calls, mail, messages! what super recommend
Great, functional CRM with fun features
What do you like best about the product?
My favorite feature of hubspot is the email sequencing. You can set up a fully automated and personalized email sequence for leads that starts off with one email and sends emails depending on whether or not the recipient has responded. This is a huge benefit and something my previous CRM did not have making it very time consuming to reach out to leads with emails. I love how it is hands off so I can focus on the people who are responding rather than continue to reach out to people who are not even reading or responding to my emails.
What do you dislike about the product?
I wish that hubspot did have a separate interface for just lead outreach. On previous CRMs I have used there was a place to reach out to leads and then another place that would allow me to reach out to people who had taken a step to move forward through our admissions process (in our case it was submitting an application). With hubspot every person who comes through can't be separated in this way and it just makes things a little less organized. It isn't a huge concern, but a feature that would make things much more organized.
What problems is the product solving and how is that benefiting you?
Hubspot is helping me reach out to a lot of leads very easily. During my day, I don't want to spend much time reaching out to people who aren't engaging with me, so I love how hubspot allows that to be more hands off which gives me maybe even 1-2 hours extra/day to respond to leads who are texting or emailing me back.
Fantastic Insight
What do you like best about the product?
Very straight forward to use, smart technology that works for you.
What do you dislike about the product?
Something minor but it is frustrating when searching for a contact in the search bar, it is not super clever. Ie if you make one small error it will show you a dozen other (seemingly) irrelevant options but not the contact youre looking for.
What problems is the product solving and how is that benefiting you?
Email campaigns are phenomenal and EASY. It's Amazing.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
Hubspot is an organized CRM
What do you like best about the product?
Hubspot is organized and easy to use. Great analytics and contacts database helps you visualize progress and keep contacts organized. They also offer certification courses along with your use of the software that can help train your team to get everyone on the same page.
What do you dislike about the product?
There's not much to dislike about HubSpot. They offer a wide variety of uses and seem to be effective at all of them. Have new hires take the courses for added training.
What problems is the product solving and how is that benefiting you?
HubSpot helps us see our progress and where we're lacking. Contacts are easy to organize and I've taken multiple certification courses.
Recommendations to others considering the product:
Hubspot's great for companies at all stages of the business.
Productivity defined
What do you like best about the product?
I utilize Hubspot to manage all of my contacts, track all of my communications and keep me on point by setting up tasks.
What do you dislike about the product?
Managing the alerts is not intuitive. Often my email gets clogged with information that isn't important to me.
What problems is the product solving and how is that benefiting you?
Tracking contacts, deals, deal stages and follow-up tasks. It is the source for me to schedule my day and remain productive during downtimes.
Recommendations to others considering the product:
Utilize the workflows as much as possible. It has automated a bunch of tasks that would be time consuming otherwise.
Have Used HubSpot for 7+ Years in Various Roles
What do you like best about the product?
Everything is in one place - analytics, email, workflow automation, contact database, social media tools and more. I've used HubSpot for a long time and highly recommend.
What do you dislike about the product?
One thing to note is that HubSpot can be glitchy. We use Outlook and it can be pretty difficult to format an email to appear the same on every screen and email platform. The great thing about HubSpot is that with any issue, their team is quick to respond and resolve.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
What problems is the product solving and how is that benefiting you?
We've been able to improve our search engine optimization and organic traffic results. HubSpot offers a "cheat sheet" that allows you to see if each page is fully optimized. It will point out where items may be missing, like an alt tag on a photo or a page meta description. Seeing the optimization recommendations has been very beneficial.
Recommendations to others considering the product:
The customization of the tool and the level of support provided by HubSpot outweighs any other CRM I've worked in.
Good training tool for new job position.
What do you like best about the product?
i personally enjoyed taking the certification courses more than just the lessons themselves. The certification courses were educational and I got to see how much i actually learned after taking the courses.
What do you dislike about the product?
I disliked how you had to do certain tasks to get certifications. I'm not allowed to make a "deal" through my companies account so i wasn't able to complete a certification course i had taken because of that. Took and passed the test but could be certified because I was unable to create a hypothetical deal.
What problems is the product solving and how is that benefiting you?
Ive realized how important inbound sales are. I did not study sales in college, so i just had a basic understanding of business sales. Its nice to be able to log in and see any activities with companies. you can track any progress, and that makes it easy to take advantage of any lead big or small.
Recommendations to others considering the product:
Learning ho to use to CRM is best when learning hands on, the videos help but i've learned more by practicing on my own.
Love Hubspot!
What do you like best about the product?
Fantastic CRM!
It's great to have all the information in one place and to be able to make calls and set tasks so nothing falls through the net. I also love the ability to learn through their academy ensuring that I can use Hubspot effectively.
It's great to have all the information in one place and to be able to make calls and set tasks so nothing falls through the net. I also love the ability to learn through their academy ensuring that I can use Hubspot effectively.
What do you dislike about the product?
Support can be a bit slow and frustrating
What problems is the product solving and how is that benefiting you?
I have everything in one place and can plan my day effectively. It solves having to use a dfferent platform and if you do they are normally able to integrate.
Recommendations to others considering the product:
Use the academy as it's a great way to learn how to get the most out of the system
HubSpot A specific tool for customer relation management.
What do you like best about the product?
HubSpot is one of the best tool for sales business and it comes with many reliable features for work. It’s mostly known as CRM (customer relation management) tool and allows us to customize product features as requirements. It integrated well with social media applications which helps us to introduce our product in front of online customer. Customer tracking feature is very effective for our business which enable us to track customer and communicate with them for further details.
What do you dislike about the product?
As HubSpot is an online tool so it also has some limitations which not gives us full freedom to work and feature of this tool is relatively tough for new user rather than Zoho CRM. While working with this tool small bugs occur during work and report feature still has some lacking. If we are looking for more tools for better work, then HubSpot is very expensive tool while purchase premium version.
What problems is the product solving and how is that benefiting you?
HubSpot is trending tool for customer relation management and features of this tool work great for our business. We can easily get customers for deals and also customize product features as requirements of clients. HubSpot is best tool and it serve us in various ways such as Lead management, customer relation management and for Pipeline line management. It installs easily in our systems and mobile version is also available which enable us to work from any other place.
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