Sales Hub Professional
HubSpotReviews from AWS customer
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Automation expands capacity
What do you like best about the product?
With HubSpot, our different teams can easily integrate their online marketing efforts into one platform.
What do you dislike about the product?
There are some design flaws that impact what seem like basic behaviors, but these are definitely a small percentage of the overall functionality.
What problems is the product solving and how is that benefiting you?
We have been able to expand our capacity through expanding access to building emails, lists, and landing pages, that used to require a degree of technical expertise. Now a handful of people in our small organization all perform these tasks regularly.
Recommendations to others considering the product:
Have someone on your team become HubSpot expert that can help improve everybody's work by bringing in functionalities that most people would never thinkg about.
Excellent collaborative platform that's easy to use, and efficient for all teams.
What do you like best about the product?
One of the most helpful integrations of the CRM is the knowledge base and training courses available for HubSpot users. Many other platforms do not have the amount of training materials needed to fully understand the CRM and to keep up with all of the new features and updates. HubSpot really excels on this front!
What do you dislike about the product?
Even though there is a lot of training information in the knowledge bases, there isn't as much organization as I'd like to see. I've found many duplicates (too similar of) courses in the training and would like to see a more streamlined approach to this in the future.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is very transparent through the CRM, so it's very easy to solve problems from/for different teams using HubSpot. This makes problem-solving much easier, instead of having to access multiple software stacks, etc.
Recommendations to others considering the product:
Compared to similar CRMS, HubSpot is an overall better platform, that's easier to use, less clunky and more integrated features for all teams.
Good
What do you like best about the product?
Being able to filter/engage different types of potential customers, in the same central hub, while keeping them in their own categories.
What do you dislike about the product?
The customer support could be faster. Usually by the time im answered about an issue, ive already fixed it.
What problems is the product solving and how is that benefiting you?
I use the filter functions extensively, enabling a better connection with our marketing leads and prospects. The sales funnel panels also brings all the relevant information we need about our sales operation.
Recommendations to others considering the product:
Its a great platform for sales enablement and marketing lead generation.
HubSpot CRM
What do you like best about the product?
HubSpot is easy to use and has enough features to meet the challenges faced by many of our clients. There are plenty of official learning resources to help anyone navigate and understand all aspects of the platform.
What do you dislike about the product?
Some of the reporting is quite basic and only covers high-level information, particularly for social media platforms. The file manager UI is lackluster, which makes organizing and cleaning up files a chore.
What problems is the product solving and how is that benefiting you?
We use HubSpot to help clients generate, engage with and manage leads. We also use HubSpot features to help generate site traffic and increase online visibility for our clients.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Having all the features required to solve these challenges in a central location, with shared data, is a significant benefit.
Recommendations to others considering the product:
Know how to onboard clients into the platform and have a plan, in advance, for how you will fully utilize the features on your plan.
Great for social without the frills
What do you like best about the product?
I love the calendar feature when I'm planning social through Hubspot. That way, I have an overhead view of what's going out when, and I can hover over a post to see a preview. I also like that the email templates are easy to use and manipulate for our needs.
What do you dislike about the product?
I don't like that there's little thought given to Instagram and that there's a bit of a learning curve when using the product. I also don't like that the provided templates aren't as "sexy" as the templates commonly seen in programs like MailChimp
What problems is the product solving and how is that benefiting you?
We're building landing pages, running social, tracking analytics, sending out emails, and uploading content to our website. We've seen a great
Recommendations to others considering the product:
It's a hefty tool with so many use cases. There will definitely be some time needed to learn the product, as it can do so many things, and pressing the wrong button can send an email out to thousands of people (whoops), but if you want clear insight into your marketing and lead gen with the added usability of incorporating social, Hubspot is really where it's at.
Hubspot Changed the way our company works
What do you like best about the product?
everything. I use the marketing side of Hubspot and the CRM side. we just implemented the hubspot crm into our company about 3 weeks ago. It rocks.
What do you dislike about the product?
There are some customization features I wish were more developed, like the ability to customize the quote out of HubSpot crm. I also wish some of the inbox features were a little more developed for connection to tickets. I would also like some more development with the quoting system and the connection to accounting programs like Sage.
What problems is the product solving and how is that benefiting you?
So many. Loss of data, completing buyer journeys, tracking buyers from content to purchase. Sharing information. Routing customer inquiries. Reporting to managers. Time saving.
Recommendations to others considering the product:
Do it. You will not regret it. The team is awesome the support is awesome. Whether you go with a hubspot partner for implementation or the hubspot onboarding team - you will not be disappointed. It can seem overwhelming at times because Hubspot is such a large tool, but take it a bit at a time and it will more than pay for itself in rewards.
Amazing and free
What do you like best about the product?
The best part besides that it is free is the ease that has to customize according to what my company requires. I can add as many stages as I want in deals, add and edit fields that I need.
What do you dislike about the product?
That the fields can not be related, in the deals would be very useful.
What problems is the product solving and how is that benefiting you?
Follow up my sales opportunities, manage my database and manage the activities of the commercial team.
Recommendations to others considering the product:
It is a very customizable CRM, you can customize your stages in deals, add new fields as necessary.
It considers that it adapts perfectly to any sales process.
The drawback is that in order to make the fields required in the stages of the deals, you must acquire the version of salts that, although it has many advantages, perhaps you should review it.
Streamline processes
What do you like best about the product?
Properly track your deals, see since last you engaged a contact, customize filters to see exactly what you need no matter how big your list is, awesome support, Outlook integration very smooth, love the snippets tool for quotes!
What do you dislike about the product?
Not being able to edit quotes is the one thing that is giving me a hard time which means that after a quote is approved and a change is needed you have to recreate the quote
What problems is the product solving and how is that benefiting you?
Easy to quote (if they don't need changes), snippet for automating repeated text, proper tracking of on-going deals
Recommendations to others considering the product:
Give it a try for sure. Newbie to CRMs or experienced you can see the benefits
A best CRM tool for our business of marketing.
What do you like best about the product?
HubSpot is well known CRM tool of market and it has all the basic features for our business of marketing. HubSpot is mostly use for Customers relation management and for Lead management. With the help of this tool we can customize our product easily and present towards online visitors. Integration of this tool with social media applications is very well which enable us to introduce our product in front of world and get customer easily for deals.
What do you dislike about the product?
HubSpot is an online CRM tool so it requires strong bandwidth of internet for work perfectly but on slow data connection HubSpot is unable to perform well. Features of this tool is bit complex for me rather then other CRM such as Zoho or Salesforce. I have to do so many clicks for setup this tool for work and sometimes it causes little errors which are hard for me to troubleshoot. Price of purchasing license for full version is also bit expensive rather than other CRM tools.
What problems is the product solving and how is that benefiting you?
HubSpot is best tool for business of marketing and it mostly use for Lead management, Contact management and for Pipeline management. It allows us to make changes in our product and convert as requirements of clients and get customers easily. Integration with social media is great and keeps us connected with online world. We can track customer and contact with them for further details of deals.
HubSpot very robust in what it can do
What do you like best about the product?
HubSpot is more than just a CRM. It's a marketing tool, email scheduler, and much more. For a CRM, it tracks customers with ease. You can have HubSpot log each email sent from your individual email domain, which keeps all the messages under the contact in HubSpot. I like that you can filter contacts by various fields, called properties. I have a filter to measure customer engagement, another for integrated customers, and others based on type of customer.
What do you dislike about the product?
There is so much to learn on HubSpot, it may take a while to get a hang of it. I think the contacts and CRM portion are the most intuitive parts. And there is also a learning academy to brush up on how to use the tools, and best practices.
What problems is the product solving and how is that benefiting you?
We keep track of all our clientele through hubspot. It allows all of the team members to pick up where one left off by being able to read email histories, notes taken, and any info regarding each customer. It's really an all-in-one tool.
Recommendations to others considering the product:
Definitely check out the learning academy for a better understanding of how to use HubSpot as well as your potential certification, which can help in other areas, like marketing.
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