Sales Hub Professional
HubSpotReviews from AWS customer
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A CRM for Sales Reps
What do you like best about the product?
The user experience in the HubSpot CRM is second to none. Easy to implement into our client's workflows, easy to get new reps up to speed, built to close deals. What is not to like?
What do you dislike about the product?
HubSpot was built as an affordable marketing automation software for SMB. They have grown, they have evolved, and today HubSpot offers best-in-class CRM, Marketing Automation, Analytics, CMS, and many other great tools that you can run with right "out of the box". With that being said, HubSpot is still growing and evolving, and their CRM capabilities are not quite comparable to a CRM like SalesForce yet. They solve for this with the integration between the two; this allows our revenue operations team to solve for our clients who require more complex and custom CRM needs, and reps can still work out of HubSpot CRM in the day to day.
What problems is the product solving and how is that benefiting you?
HubSpot CRM allows for clear visibility into your sales team pipeline, and more efficient management of opps/deals. Standalone CRM is free, but the HubSpot software suite is built to scale with your company and you can pull in additional features as your business needs become more complex.
I'm an all around newby when it comes to HubSpot and the world of sales & marketing.
What do you like best about the product?
The most helpful part of the HubSpot CRM is not the actual CRM. The lessons and articles that are provided are extremely helpful to someone who is just starting, or even someone with CRM experience. If you don't know something, it is easy to find the answer. Making you more successful. The Contacts & Companies pages are well laid out. Giving you the most pertinent information in one glance.
What do you dislike about the product?
If you are in a position that requires using all of the various parts of HubSpot it can be a little confusing to figure out what is where. A more direct way of getting to HubSpot Academy would be beneficial.
What problems is the product solving and how is that benefiting you?
Although our company had HubSpot a couple years ago, it was not really implemented till about 5 months ago. We are working to get our contacts list organized and set up a system for our sales team for good work flow and follow ups to help them work "smarter not harder".
Recommendations to others considering the product:
It is worth what you are willing to put in to it. To be the most successful, do the courses, learn the system. It might be a little heavy lifting on the front end, but if you commit to fully implementing it, it will benefit you in the end.
Most efficient CRM tool for inbound marketing.
What do you like best about the product?
HubSpot is a CRM tool for marketing business and it provide is many opportunities for automate our business. It integrated well with social media applications which allows us to introduce our product in front of online people. We can easily get customers and convert product feature as requirements of them. We can track customer easily and communicate with them for further step of deals. It installs easily in our systems and mobile version is also available which gives us freedom to work from anywhere or from any smart device.
What do you dislike about the product?
HubSpot is an online application so all of its features requires strong bandwidth of internet for work perfectly. Reports and fields are not well organized in this CRM tool. Small bugs occurred while start working with this tool and some of it features are bit tough for new user. Price of purchasing license is bit expensive rather than other CRM tools of market. Mobile version does not perform well and don't have all the features as well as on PC version.
What problems is the product solving and how is that benefiting you?
HubSpot is most trending tool for our business of marketing and it gave us many reliable features for work. This CRM tool is mostly use for customer relation management and easily provide us customer for deals. Integration with social media is great and provide us opportunity to automate our business to high level. Customer tracking is one of the best feature of this marketing tool because it keeps us connected with customer and we can easily communicate for further information
Easy to use platform
What do you like best about the product?
It is very easy to use when it comes to navigating and entering in new clients. The mobile app is easy to use as well and as I am always on the go, it makes it so much easier to manager my clients, meetings and emails.
What do you dislike about the product?
There have been times in which I get 10 min into a new business addition and it logs me out and I lose all my work.
What problems is the product solving and how is that benefiting you?
The ease of use with the APP allows me to work on the go as I am an outside sales rep. I also am able to track emails through Gmail and HubSpot which makes client interaction way easier.
Game changing CRM and marketing automation
What do you like best about the product?
Having used a LOT of CRMS over the last 15 years or so and tried to cobble together marketing automation from a number of different solutions with limited success, HubSopt has been a breath of fresh air. Easy to use, outstanding support and a tightly integrated set of tools that has quite literally been a game changer for us.
What do you dislike about the product?
The service support module is still no match for dedicated solutions like HelpScout and Zendesk but at their own admission it is the weakest and newest of their 'hubs'.
What problems is the product solving and how is that benefiting you?
The ability to have one integrated platform that gives us visibility of the entire customer journey and makes it easier to create great content and share it with the world.
Everything is an extra charge
What do you like best about the product?
Imports were easily accomplished. Initial support was good.
What do you dislike about the product?
Everything is an extra charge. They nickel and dime you each time you turn around. More contacts this month, they move you automatically to the next tier of pricing. Of course if the number of contacts goes down, the tier still stays at the higher plan. Each thing I wanted to do on the platform was an extra charge.
HubSpot has a philosophy and they force their customers to into compliance with their sales model.
Unless you can afford the enterprise version and also don't mind your own vendor treating you with disdain, don't waste your time or money. They have no respect for their customers.
HubSpot has a philosophy and they force their customers to into compliance with their sales model.
Unless you can afford the enterprise version and also don't mind your own vendor treating you with disdain, don't waste your time or money. They have no respect for their customers.
What problems is the product solving and how is that benefiting you?
No benefits. Just frustration, wasted time and money.
Recommendations to others considering the product:
Look elsewhere. There are great CRM products available out there that are cheaper and are more robust.
Very good CRM. I recommend it
What do you like best about the product?
A good application the subject of the mails makes a very detailed follow-up that allows us to follow up and we are in evaluation to acquire the pro version of it
What do you dislike about the product?
It works well, but it would be nice if from this application you could attach files in the email.
What problems is the product solving and how is that benefiting you?
Excellent helps me a lot to organize my tasks, meetings with my clients, my weekly calendar, also a follow up of my work regarding calls, mail, messages! what super recommend
Fantastic Insight
What do you like best about the product?
Very straight forward to use, smart technology that works for you.
What do you dislike about the product?
Something minor but it is frustrating when searching for a contact in the search bar, it is not super clever. Ie if you make one small error it will show you a dozen other (seemingly) irrelevant options but not the contact youre looking for.
What problems is the product solving and how is that benefiting you?
Email campaigns are phenomenal and EASY. It's Amazing.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
Productivity defined
What do you like best about the product?
I utilize Hubspot to manage all of my contacts, track all of my communications and keep me on point by setting up tasks.
What do you dislike about the product?
Managing the alerts is not intuitive. Often my email gets clogged with information that isn't important to me.
What problems is the product solving and how is that benefiting you?
Tracking contacts, deals, deal stages and follow-up tasks. It is the source for me to schedule my day and remain productive during downtimes.
Recommendations to others considering the product:
Utilize the workflows as much as possible. It has automated a bunch of tasks that would be time consuming otherwise.
Have Used HubSpot for 7+ Years in Various Roles
What do you like best about the product?
Everything is in one place - analytics, email, workflow automation, contact database, social media tools and more. I've used HubSpot for a long time and highly recommend.
What do you dislike about the product?
One thing to note is that HubSpot can be glitchy. We use Outlook and it can be pretty difficult to format an email to appear the same on every screen and email platform. The great thing about HubSpot is that with any issue, their team is quick to respond and resolve.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
What problems is the product solving and how is that benefiting you?
We've been able to improve our search engine optimization and organic traffic results. HubSpot offers a "cheat sheet" that allows you to see if each page is fully optimized. It will point out where items may be missing, like an alt tag on a photo or a page meta description. Seeing the optimization recommendations has been very beneficial.
Recommendations to others considering the product:
The customization of the tool and the level of support provided by HubSpot outweighs any other CRM I've worked in.
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