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Reviews from AWS customer

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External reviews

10,000 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

HubSpot provides the experience we were looking for

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Sales Hub has come on leaps and bounds in the last few years and delivers the simple but powerful experience that our sales reps are looking for
What do you dislike about the product?
There are still gaps here and there but the team have been working hard to close these
What problems is the product solving and how is that benefiting you?
Sales prospecting, providing a single view of the prospect


    Manufacturing

15 year super admin

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
We are excited about how AI is really scaling our ability to communicate and learn more about customers.
What do you dislike about the product?
It’s very difficult to integrate with our legacy systems that are not really up to par on security and modern database structure. But that’s our problem, not spots
What problems is the product solving and how is that benefiting you?
We have a lot of business and so it’s really helpful to have that all in one place


    Insurance

Loving it

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Haven’t even dug in on all things but excited
What do you dislike about the product?
Needs more control as administration is limited
What problems is the product solving and how is that benefiting you?
One stop shop for prospecting, building agent force and servicing existing clients


    Harry A.

Night and day vs aalesforce

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
The UI, especially as an admin, is intuitive - and workflow automation is incredibly easy. Reps need to enter less, and enter easier. New product launches are constant and free. Salesforce made me want to tear my hair out, hubspot makes me excited to work everyday
What do you dislike about the product?
I love it all around - some products build for Salesforce integration first, which can be frustrating, but not hubs fault
What problems is the product solving and how is that benefiting you?
System of record and integration hub for everything else


    Astrid A.

Good and effective

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
How simple it is and how easily you can get your reports and use your data
What do you dislike about the product?
Support needs some improvement is not always fast or responsive
What problems is the product solving and how is that benefiting you?
We get all of our data in one place and we can easily get report from it


    Lila D.

Great for managing sales pipelines

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I really like how intuitive and user-friendly the platform is, even for people who are new to CRM systems. The ability to track deals, log activities, and manage pipelines in one place makes it much easier to stay organized. The integrations with email and marketing tools are also seamless, and reporting dashboards give good visibility into sales performance without needing complex setups.
What do you dislike about the product?
certain automation features require more technical setup than expected, which isn’t always ideal for smaller teams.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps centralize our sales activities, making it much easier to track interactions, follow up with prospects, and manage the pipeline without relying on scattered spreadsheets or disconnected tools.


    Higher Education

Great CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
A spot is super user-friendly and easy for even my older coworkers to use.
What do you dislike about the product?
I don’t have much to complain about at this point.
What problems is the product solving and how is that benefiting you?
We have never had a CRM before that tracked emails as well as HubSpot.


    Information Technology and Services

The most effective crm for medium to large teams

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, powerful capabilities to automate day to day
What do you dislike about the product?
Inability to customize to brand specs/colors
What problems is the product solving and how is that benefiting you?
Line of sight into sales and customer data and activity across teams


    Rob A.

Great CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
It’s super easy to track every deal on my company
What do you dislike about the product?
It is missing commission payment configuration
What problems is the product solving and how is that benefiting you?
Closing my sales


    Computer Software

Great CRM

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
It’s helping my sales team to be more efficient
What do you dislike about the product?
Lack of flexibility for some of our use cases
What problems is the product solving and how is that benefiting you?
It’s the key tool for our sales team