Sales Hub Professional
HubSpotReviews from AWS customer
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Good marketing tool
What do you like best about the product?
Hubspot is a great all-in-one tool. By having all your data in one place it's easy to get full picture of your marketing efforts, and how that impacts sales.
What do you dislike about the product?
The support isn't great. Often their support staff isn't able to answer more complex questions, and response times can be slow which is difficult when you're working on tight deadlines. I also think their website builder is overly complicated. I'm also on day 2 of a Hubspot outage, where our entire sales and marketing teams are rendered useless. We're unable to create quotes, CRM data tracking isn't working properly, we can't use any of the marketing tools, and it's the end of the month and end of the quarter. Communication from Hubspot on when the outage will end has been non-existant, further adding to the stress and uncertainty.
What problems is the product solving and how is that benefiting you?
We have insight into our entire marketing stack now, and have attribution to what's working and what's not. I
Recommendations to others considering the product:
Be ready to go all in. We've begun unlocking a lot more value now that both Sales and Marketing are in Hubspot. And now Service is starting too.
HubSpot CRM and SFDC
What do you like best about the product?
I love the communication between the two platforms.
What do you dislike about the product?
Everything seems to be working well. so I'd have to answer this at a later date.
What problems is the product solving and how is that benefiting you?
Keeping both SFDC and Hubspot data updated.
Recommendations to others considering the product:
Don't hesitate to contact Hubspot with questions.
My experience with Hubspot has been above and beyond compared to other CRMs!
What do you like best about the product?
Hubspot is super user-friendly and even it's advanced features are easy to learn. They always offer extra help through their support team, tutorial videos, blog posts and even in-person meetups. It feels like you're apart of a good community.
What do you dislike about the product?
Sometimes the support team assumes Hubspot can do certain things when in reality, they may not have that feature. They point you to tutorials and blog posts they thing cover the specific need and it's incorrect, leading you to have to ask them for help again.
What problems is the product solving and how is that benefiting you?
It helps us track progress/analytics/contacts so easily! We don't have to constantly check in for it to be useful. It does a lot of work while we focus on other aspects of the business.
Recommendations to others considering the product:
Make sure to give yourself adequate time to set it up. It's so much more useful when you stay organized in the onboarding process. Don't switch CRMs during a busy season.
Hubspot is a great online marketing tool and the best for sellers
What do you like best about the product?
I like the automation provided by the use of Hubspot, it allows me to obtain and materialize the potential clients that come from our website, youtube channel and our informative blog, it is ideal to boost sales through email marketing, I can adapt it to my needs as a company and schedule emerging forms. It is in continuous evolution and that speaks very well of the software aside that its support of customer service is of great quality and gives high priority to its customers (at least in my case it is like that).
What do you dislike about the product?
The value of the software is high compared to other providers but nevertheless it is worth it due to the great impulse potential customers against sales. Of rest I have no complaint whatsoever, it is a very powerful tool in these times that the digital era has taken over business and sales
What problems is the product solving and how is that benefiting you?
One of the main problems I had is that I used different platforms to do internet marketing and social contact, instead with HubSpot I unified all these platforms into one, this has given me more order and speed in the programming of publications and in the interaction with the potential client. They have great design and process automation is what I like the most and it has benefited us in the sense that we have saved a lot of time in making ourselves known in the world compared to what we did before
Recommendations to others considering the product:
The tool is very complete, in that sense it will cost them at the beginning to adapt to it but I encourage it, that once it manages to dominate 100%, it is guaranteeing the success of your company's digital marketing. They will save a lot of time in social publications, creating landing pages if they work that way and other social advantages more
Hubspot CRM Review - First Review
What do you like best about the product?
I love the Sales section the best. I love the easy of dragging customers across to the correct phase of the sales process. I also love the one screen view of all customers and their phase. It is very user friendly. Didn't take much training. We have expanded to using for all of our sales, marketing and finance employees.
What do you dislike about the product?
Nothing. We are fully satisfied with this product. No suggestions or anything we dislike. Training was very user friendly and intuitive. We were up and going very quickly across the entire company.
What problems is the product solving and how is that benefiting you?
Emailing customers is much easier through Hubspot and it tracks all communication in one place. This has helped our company organize our potential customer information.
Recommendations to others considering the product:
Definitely recommend using all around product. Links Marketing and Sales together in one place.
All in one tracker
What do you like best about the product?
I love that you can track all the calls that you make from day one and see what other people put down so that it can help you close on a call and relate to the agent on a better level. I also love that it is easy to navigate. They have training as well that helps you learn all the ins and outs of Hubspot.
What do you dislike about the product?
As much as I love the training that helps us learn all the ins and outs I do hate how it seems to drag and not just get straight to the point. I feel like there is too much non important fluff that gets thrown it that people realistically never use. I also do not like how there are at least once to twice a month issues that make it hard to perform the necessary tasks that I do day to day. Once we were sitting around for an hour waiting for Hubspot to work.
What problems is the product solving and how is that benefiting you?
We are making it easy to be able to track calls, take notes on those calls so that other people who take over the contact will be able to use those notes to their benefit. We also have been able to make setting up the categories that we need to have when making our calls a lot easier as well. Just the whole system makes things simpler as well as just over all less time consuming.
Recommendations to others considering the product:
Be aware that glitches and errors do happen but overall it is a great CRM. It has helped the position that I am in immensely. I do not know where we would be without it. Our calls would not go as fast and smooth now if we stayed with callpro.
It is a userfriendly software
What do you like best about the product?
It is very easy tool to work for sales people, Its a best software where hubspot works like a personalized secretary to remind me everything and each movement of my sales prospects. It make me to understand clearly about the buyer person. Converting of sale through hubspot is really easy and sales cycle and stage is very fast through customization mode.I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.
I like and recommended this software for all the new and developed companies to increase their sale count and also revenue through hubspot. Each day they will provide the new learnings also.
Their social collaboration has been excellent as they support a lot of 3rd party apps to be integrated within the tool.
Excellent customer support and followup as and when required
I like and recommended this software for all the new and developed companies to increase their sale count and also revenue through hubspot. Each day they will provide the new learnings also.
Their social collaboration has been excellent as they support a lot of 3rd party apps to be integrated within the tool.
Excellent customer support and followup as and when required
What do you dislike about the product?
Editing on a deal-by-deal basis is a bit more tedious as the insights aren't as detailed.
We also have constant issues with load-times for making updates on deals.
Sometimes it can be sort of slow and support could be better. Could have better impletementation of business to business sales records,
We also have constant issues with load-times for making updates on deals.
Sometimes it can be sort of slow and support could be better. Could have better impletementation of business to business sales records,
What problems is the product solving and how is that benefiting you?
We do business to business sales and we use this for the best clients only,we use this software to track clients and organize sales records. Benefits would be making followup easier for us. As we mail 100 email per week (proposals). So it helps in making another following up email easier.Tracking all of the deals that are prospecting deals and not in my work system as clients. Plus I can set up reminders to reach out to people and that's something that typically clutters up my calendar and doesn't really belong there.The business problem we are solving mainly generation of leads through various sources for example like a lead or prospect directly visits a site we can generate a lead by gathering the information such as mail-id, name and phone number. The benefits is closing of a sale has became now easier as we can prioritize the prospect and we can focus on particular prospect and the sale is happening.
Recommendations to others considering the product:
Recommended
Lead Account Specialist
What do you like best about the product?
Using hubspot as our CRM allows us to easily track our correspondence with all our contacts. The use of personalized dashboards creates elevated visibility on aspects such as contact activity, and new site visits from new and current contacts. I like how I can organize my pipeline.
What do you dislike about the product?
I dislike that you have to create a task for a contact or company in order to put that contact in a call queue list. I wish that queues and task were not connected.
What problems is the product solving and how is that benefiting you?
Organization and daily structured workflow. I've only used HubSpot so I don't know what benefits we have gained. But as we are figuring out all of the true functions of HubSpot we're gaining efficiencies.
Recommendations to others considering the product:
If you purchase the CRM make sure you take the time to fully understand it's actual functions.
Aggressive Sales Tool!
What do you like best about the product?
I have been using hubspot for past 1.5 Years, It's been a good experience till now. We have took Hubspot Sales subscription for our Business Development Team. We majorly use it for mail tracking and following up with clients. It has features which are very helpful to work it out to make closures and deals.
What do you dislike about the product?
It gives notifications which doesn't happen, so if you send an email to the team and couple of people are cced then you'll receive notification for someone has opened the email rather telling the name of the person. So it gets little confusing if we cc official employees and send it to client.
What problems is the product solving and how is that benefiting you?
Benefits would be making followup easier for us. As we mail 100 email per week (proposals). So it helps in making another following up email easier.
Recommendations to others considering the product:
Yes, I would recommend it.
Hubspot for tracking and automation
What do you like best about the product?
I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.
What do you dislike about the product?
I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.
the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)
the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)
What problems is the product solving and how is that benefiting you?
automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.
Recommendations to others considering the product:
Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.
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