Sales Hub Professional
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One stop shop for inbound/outbound marketing and contact management
What do you like best about the product?
I really like being able to customer fields and options with just a few clicks. It makes it seem more like our own software and not someone else's. Really also like the email marketing, landing pages, website activity and email activities all show up on a per contact basis.
What do you dislike about the product?
They seem to like changing the interface quite a bit. It would be fine if they were adding functionality but it seems like UI changes happen quite a bit.
What problems is the product solving and how is that benefiting you?
Combining sales and marketing activities all within one system. Increased visibility into marketing activities and a streamlined sales process.
Review of Hubspot CRM
What do you like best about the product?
Ease-of-use and ability to track prospect usage and really use analytics to work smarter and not harder
What do you dislike about the product?
Sometimes can be confusing where information is - could be how we have it configured though. It can also have some lag issues here and there but overall is a very great and useful tool.
What problems is the product solving and how is that benefiting you?
No issues - It can be slow once in a while. I have seen benefits go up in my daily productivity, communication with other team members, and overall better and collaborative across the board.
Recommendations to others considering the product:
It is great for small business looking to help with their marketing and lead generation flow and connecting it with sales metrics. Very intuitive with great analytics to make better decisions.
HubSpot CRM Product Review
What do you like best about the product?
HubSpot has so many capabilities and once you are aware of all the features it really makes your job a lot easier. Some of the things that I like best about the HubSpot CRM are:
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
1. Helps me keep track of new inbound leads
2. Helps me stay organize with outbound prospecting
3. Helps me come up with a strategic game plan, with the use of sequences to make sure I am staying on track with finding new leads
4. Allows me to assign myself task when I need to send an email or call a prospect/lead and I can take notes right in their contact field.
5. Lastly, being able to overall stay organize with the logged emails I send, logged calls, meeting trackers.
6. I can create a dashboard of all my activity in my CRM to allow me to make sure I am consistent and always growing my outreach and inbound leads to ultimately help grow the company I work at.
What do you dislike about the product?
I don't think there is really much to complain about the CRM. I will say being well versed in HubSpot CRM does take a little bit of time. But, once you invest in it and become familiar with all the capabilities it does make work a lot easier!
What problems is the product solving and how is that benefiting you?
There are a lot of ways to organize contacts and put them into sequences to reach contacts periodically. I am a huge Sequence users. I have a lot of outbound campaigns that I work with and being able to keep them organized with different messaging, schedule my tasks and keeping track of their performance with click through rates, open rates, reply rates etc it really is easy to measure the success. Also, love that I can pre-schedule emails to be sent out once I create the sequence by creating customized templates.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Another great thing is HubSpot CRM allows me to customize templates with video messages, which is huge now a days to be able to connect with a prospect.
HubSpot CRM has everything in one place, very organized and easy to find something when I need it right away.
Recommendations to others considering the product:
Take the time to understand all its functionalities so you can best use it and make your life easier.
I get excited everytime i learn something new!
What do you like best about the product?
Hubspot is a strramlined, simple CRM that does not create overwhelm like many others over seen. It lays out all my information for me nicely, and allows me to customize how and what i want to see. It makes my life so much easier! Working in the sales industry is stressful enough, having a CRM that has my back really helps my day go smoothly. My dashboard shows me customizable reports, with the information that's important to me, in the form that i prefer to see it. I keep learning about new features that make me excited. (And impatient for my company to let us use all the tools available lol) I love the mobile app as well as the web page. The app will pull up my contacts when the call my phone, and take me ro a screen to leave notes or log my call when it's completed; way more than i expected from the app. It always provides clear information, which can often be lost when things are smashed into a mobile view. I almost prefer to look my deals up on my phone, than the web! I've worked in many CRMs, and Hubspot is my favorite so far.
What do you dislike about the product?
It is easy to close a task and forget to make a new one, which can lead to losing track of customers. If i master sequences, i believe i could eliminate a lot of this though.
What problems is the product solving and how is that benefiting you?
This bad boy is keeping me organized! Which let me tell you, is no easy task.
Hubspot CRM review, the CRM platform that benefits you
What do you like best about the product?
What I like about this CRM is that makes it easy to keep tracking the contacts, the speed is outstanding I can go through tabs very quick, there’s no lags, this is very important when you are in a company with a lot of users in order to not slow down productivity, integration is a key point in a sales platform and hubspot does a good job with the ease of integrating other apps like Gmail, google Docs or Mailchimp, you just need to link up Gmail account, is a whole host of others apps, This gives you a better experience and improves productivity
What do you dislike about the product?
the installation and implementation is a bit slow, it is not a big problem, but they can improve at that point
What problems is the product solving and how is that benefiting you?
The biggest benefit that hubspot provides to our company is the organization and control we have with current clients and past clients, it is a great tool for inbound marketing, since it automates many tasks that require a lot of time this translates into more deals and less time in data entry, the interaction takes place automatically and allows us to save the clients' data without expiration time.
Recommendations to others considering the product:
It is a very useful program that every business should use since it allows you to be organized in a simple way
Best CRM platform, period.
What do you like best about the product?
HubSpot is an all-around amazing tool, but what I like most about it is its automation capabilities. It's a lot of work to start, but once you set everything up, it saves you a ton of time.
It's also incredibly intuitive. For instance, I have no background in computer programming, but I was able to program a chat bot for my company's website. Likewise, I have no design skills whatsoever, but HubSpot makes it easy to make professional-looking emails and landing pages with its drag-and-drop editor.
It essentially provides you with all of the tools you need to be an effective marketer, even if you don't possess all of the skills.
It's also incredibly intuitive. For instance, I have no background in computer programming, but I was able to program a chat bot for my company's website. Likewise, I have no design skills whatsoever, but HubSpot makes it easy to make professional-looking emails and landing pages with its drag-and-drop editor.
It essentially provides you with all of the tools you need to be an effective marketer, even if you don't possess all of the skills.
What do you dislike about the product?
There are very few things I dislike. One that comes to mind is that you can't choose "email response" as a parameter to unenroll contacts from workflows. This would be very helpful seeing that most of our customers respond directly to our reps when we send emails.
What problems is the product solving and how is that benefiting you?
We are now able to track where leads are coming from and if they are converting to sales or not. It has helped us determine what we need to be doing as marketers to better fill the funnel with quality leads. In just over a year and a half, we have exponential increased the amount of leads we are generating, and the number keeps on growing.
Recommendations to others considering the product:
I would leverage HubSpot Academy. HubSpot does a great job creating videos on how to get the most out of its products. Take advantage of them.
I LOVE HUBSPOT
What do you like best about the product?
This is the ultimate CRM with the BEST CUSTOMER SERVICE. It has a great support community and so many wonderful features and reports to help you get through all of the intensities of a large CRM.
What do you dislike about the product?
Sales and marketing separation to build out database - this can get expensive! Our platform is about 30k a year.
What problems is the product solving and how is that benefiting you?
We are working through all of our marketing automation, Sales automation and more with this platform. We have realized so many opportunities through Hubspot Academy (free learning program included)
Recommendations to others considering the product:
If you have a full marketing plan to work through Hubspot is with you every step of the way for Inbound marketing. From their INBOUND conference, to their customer service (chat/call/academy/learning) features, Hubspot is a no brainer for any business (if you can swing it in your budget but you get what you pay for!)
HubSpot CRM is user-friendly, but limited
What do you like best about the product?
Pulling information out of the system is very easy - both in terms of zeroing in on where the information is stored as well as in terms of exporting data to spreadsheets for further processing.
What do you dislike about the product?
The free version of the CRM (without the "Reporting Add-on" or "Sales Hub") is so limited as to be essentially useless for any business operating at or building toward scale. List building is considerably easier across contact record dimensions than "report" building is across company record dimensions. Default properties cannot be edited and custom properties are not afforded all the same filtering options. For example, if I wanted to better understand my lead pipeline, I might want to introduce another stage between opportunity and customer, say for "pilots". This is not an option for the default Lifecycle property. And if you build a custom lifecycle property to include pilots, you will not be able to configure a report for this property with a funnel-type visualization, you will not be able to set the order of display for the stages of this custom property in your reports (so you'll see first SQLs then Customers, then Pilots, then MQLs, for example, removing much of the visual value of the report), and you will not be able to build reports based on when your leads entered each lifecycle stage. Of course, the Lifecycle property is just an example, but these reporting limitations and others extend to all default and custom properties, respectively. There are some other ways in which the CRM data becomes a little messy. For example, there is no way to exclude partners or target partners from the normal lifecycle stages. Unless you're paying for the Enterprise package, the CRM is also limited in the workflows allowed. For example, you cannot build workflows to send any emails - internal or external. The fact that there are no built-in region-based reporting or list creation filters makes the system needlessly more difficult to use.
What problems is the product solving and how is that benefiting you?
We use HubSpot CRM to manage our sales funnel - from marketing to prospecting to sales development and relationship management. The tool has proven very useful for measuring the impact of our sales efforts, aligning activities between marketing and sales, as well as overseeing and managing the tasks of our different reps
Recommendations to others considering the product:
The main advantage of the HubSpot CRM is that exists within an integrated business management ecosystem. This makes it easy to align and streamline a wide range of business activities in service of a common cause. Between HubSpot's sales tools, it's social media tools, it's email marketing tools, it's hosting and building tools, it's content management tools, it's analytics tools, a native CRM just makes sense.
HubSpotCRM A great tool for your business
What do you like best about the product?
I notice that HubSpot does everything possible to make sure that we understand their customers and we make it easier to use this product which when we use it we can see that it offers us to automate almost anything like the great flow of potential customers thanks to the fantastic chatbot, besides marketing tools are very easy to manage and easy to configure attracting a good amount of customer traffic to your channeling and tracking interactions with them, being able to see the marketing emails received, this allows us to customize our platform and give it a better service to our customers
What do you dislike about the product?
Although HubSpot must surely be working on this problem it is worth saying that there is a lack of deeper measures, as there are some features that do not work like replacing files and do not become versatile when using mobile phones because they distort the format
What problems is the product solving and how is that benefiting you?
I believe that the acquisition of new potential customers is one of the biggest problems we have solved with the help of HubSpot, all its features can be integrated perfectly allowing us to focus on generating more customers while maintaining order and continuing to execute other jobs and actions
Recommendations to others considering the product:
In the market there are many CRM products all naturally with their pros and cons, so what I recommend is to try several to find the one that you think is most beneficial to you, although personally this CRM HubSpot has been very helpful for your solid features and this only using the free edition because using the advanced must be much better than this even if you have to pay, I think it would be worth it
HubSpot is just the right tool for SMBs like Us!
What do you like best about the product?
Sequence, Dashboard, Analytics, productivity tools like tasks, meetings, snippets, etc. intuitive and easy to use.
This year we've upgraded our sales plan and also invested in the marketing platform and doubled our user licenses.
Tech Support is awesome very responsive and has answers to all the questions you may have!
This year we've upgraded our sales plan and also invested in the marketing platform and doubled our user licenses.
Tech Support is awesome very responsive and has answers to all the questions you may have!
What do you dislike about the product?
Recent features like quotes, product library should have had more functionalities and flexibility, multiple 1:1 email subscription types functionality is not there and could be a bottleneck if you're selling multiple products/services.
What problems is the product solving and how is that benefiting you?
Saving a lot of time with the sequence. Email scheduling, call recording, and tracking. Sales Analytics.
Recommendations to others considering the product:
Must try and buy!
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