We use Zoom a lot for meetings. We schedule regular meetings in advance, sometimes even a month in advance. Sometimes, we have last-minute meetings, too. For those, we use personal meeting links. Our work setup is a mix of in-office and online, so even in the office, we still use Zoom because some team members work remotely.

The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. When everyone works from home, using Zoom for meetings becomes very common. One great thing about the product is its ability to cancel out background noise. This helps a lot, especially when construction or other noise surrounds your home.

The Zoom recording feature is really useful. Sometimes, when you need to interview sensitive users, they might not feel comfortable if you record a video. We might have used a phone or another recorder in the past. However, it records only the audio of the meeting, not the video or screen sharing. This makes customers feel safer because they know only the audio is being recorded, which can be more effective for sensitive interviews.

I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer.

We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. It's a common function in Zoom meetings but can lead to some uncomfortable moments.

Even though we use screen sharing a lot, it can still be awkward because we don't always know what the other person's screen looks like. Technical issues often arise during screen sharing, especially in hybrid meetings where some people are in physical meeting rooms, and others are online. In those cases, it isn't easy to know which screen is being shared, especially if multiple screens are connected.

One area where the tool could improve is providing better clarity during screen sharing. It would be helpful to have a feature where participants can see what others see on their screen, especially when sharing presentations like PowerPoint slides. Sometimes it's hard to know which screen is being shared. Additionally, indicating when screen sharing has stopped would be beneficial. Another aspect that could be enhanced is noise cancellation. While Zoom does have this functionality, it's not widely known among participants.

Maybe the solution could promote noise cancellation features more effectively, especially for users in open office environments where background noise can be problematic. Users could access noise cancellation with just one click, which works well in my experience. However, having a dedicated button on the dashboard might be helpful for quick access rather than navigating through the audio settings. The noise cancellation feature also has different levels, like low, medium, and high, depending on the background noise level. But if you set it too high in a quiet environment, it can also cancel out your voice.

One thing I'd like to see in a new version of Zoom is better control over Otter.ai. If someone is invited to a meeting but doesn't attend, Otter.ai will join the meeting and record it without the host's consent. There's no way to block or prevent this from happening, even though Zoom works with Otter.ai for transcription purposes. It would be helpful to introduce settings allowing hosts to block or manage Otter.ai from joining meetings without permission. This would prevent situations where meetings are recorded without consent.

While attaching a link to a calendar invite for personal meeting rooms is straightforward, it's not as smooth for dedicated meetings created within Zoom. Sometimes there are issues with logging in or stability when connecting Zoom with Outlook calendars. As a workaround, I often create a quick Zoom meeting in Zoom itself, copy the link, and then add it to my calendar invite. It would be great if Zoom had smoother integration with calendars like Outlook or Google Calendar to streamline this process. Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings.

I have been using the product since 2019.

I rate the solution's stability an eight out of ten.

The tool is scalable since I haven't faced any issues with big meetings. My meetings usually consist of 10-20 users.

I haven't contacted the tool's technical support yet.

Compared to other products like Microsoft Teams and Google Meet, Zoom is pretty great overall. My experience with Microsoft Teams hasn't been very smooth, as I often encounter issues with turning on my camera, hearing clearly, or using the chat functions. While this might be due to my computer, it's still frustrating. As for Google Meet, although it's not necessarily bad, I prefer Zoom because I'm more familiar with its layout and settings. I've gotten used to Zoom, so Google Meet feels a bit harder to use in comparison.

It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings.

I use the tool's desktop version. I rate it an eight out of ten.

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

I have been using the solution for some years.

It was not difficult to initially set up the tool.

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

Sometimes, I use Zoom when I meet with some of my customers who are using Zoom for meetings and collaboration.

I like the fact that you can run Zoom on the browser as well as the native app so that you can quickly run it on any platform. Zoom has helped me with collaboration and remote working.

Zoom should also include features like the automatic transcribing of conversations. It allows you to record the video of a meeting, but it doesn't have the ability to automatically transcribe the conversation into text. Sometimes, I have issues with using the app on different browsers, like Safari on Mac.

I have been using Zoom for two years.

The solution’s stability is fine but could be improved.

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

The solution's setup is not the greatest because it requires you to download the app. We wanted to encourage the browser mode of logging in rather than using an app.

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.

We use Zoom to schedule meetings with internal team members and external partners.

The platform has a solid feature for scheduling short meetings worth 30 minutes.

They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings.

It is a stable platform. I rate the stability a ten out of ten.

We have around 11 Zoom users in our organization. We use it from time to time depending on the requirement. I rate the scalability a ten out of ten.

It is easy to deploy and takes five minutes to complete the process. It involves installing the application on the desktop, signing up, and creating a meeting room.

We use the free version of the product. We utilize it only three to four times a month.

The platform provides the easiest way to install or sign up the account. We can then schedule the meeting with an agenda and send an invite email to the attendees. It is a reliable product and offers enough services for our business requirements in terms of productivity.

I advise others to purchase Zoom’s license for unlimited meeting durations. The free version is enough for us, particularly for a spam-free environment with limited internal or external collaborations.

I rate it a ten out of ten.

I use the solution for our company's meetings and to hold sessions with our vendors.

The most valuable feature of the solution is its recording functionality since it helps my company see the operation sessions for the vendors.

The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings.

I want to improve the tool's presentation part to be more user-friendly so that users can add notes to the presentations presented via the product.

I have been using Zoom for four years. I use the solution's latest version. I am an end user of the product.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Over 200 people can join in a single meeting via Zoom.

There are over 100 people in my company who use Zoom.

The product is used twice a week in my company. My company does not plan to expand the use of the solution.

I have experience with Microsoft Teams. I started to use Zoom in my company to meet the host requirements.

The product's initial setup phase was easy. I rate the product's setup phase an eight on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.

The solution is deployed on the cloud services managed by Zoom.

Users can join meetings using Zoom's business account in less than ten minutes.

Speaking about Zoom's impact on our company's team collaboration, I would say that my organization has been holding live meetings rather than virtual meetings. The product is helpful for holding huge meetings with people from different locations. The tool offered flexibility with the meetings.

The breakout room feature hasn't had an impact on our company's meeting experience.

My company doesn't have to maintain the product.

My company has not integrated Zoom with other platforms or tools.

I would suggest others consider their organizations network traffic requirements and bandwidth offered before installing Zoom to avoid stability issues.

I recommend the product to others.

I rate the overall tool a seven out of ten.

We use Zoom for video call sessions.

Zoom drastically reduced the amount of travel because most customer meetings can be done via Zoom meetings. It makes training and webinars quite interactive with the help of breakout rooms, which is quite nice.

The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings. Interacting during the meeting by highlighting things, using whiteboards, and chatting makes it an interactive and good experience. The webinar functionality and the interaction options during meetings are useful features of Zoom.

I often use a highlighting feature in Slack Huddles, which makes it easier to point someone in someone else's screen share. Zoom should include a highlighting feature like in Slack Huddles. The solution is not very useful for chat and lacks highlighting functionality.

I have been using Zoom for four years.

Zoom is a highly stable solution.

Zoom is a scalable solution. We have a couple of hundred Zoom users locally, and we have worldwide around 1,000 users.

We use the cloud version of Zoom. Users should really focus on the video conferences and webinar functionality. Zoom is not designed for chats, channels, or discussions.

Overall, I rate Zoom a nine out of ten.

For a professional services agency, Zoom serves as a go-to tool for virtual client interactions and internal collaboration. It's ideal for client consultations, project meetings, and presentations due to high-quality video and audio, creating a seamless virtual experience. The screen-sharing feature is perfect for sharing documents and data during discussions, ensuring clarity and efficiency.

Zoom's recording and transcription capabilities enable the agency to archive important discussions for future reference and compliance purposes. Its chat function allows real-time communication during meetings, enhancing engagement and providing a space for questions and comments.

Zoom's breakout rooms enable the agency to host multiple client meetings or internal working groups concurrently, optimizing time and resources. The integration with various apps streamlines tasks, such as scheduling and document sharing.

The solution is totally intuitive, stable, and scalable. We use Zoom for client meetings, internal meetings, webinars, and more. It keeps us all connected.

It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration.

The high-quality video and audio are reliable. The screen sharing and recording features are fantastic for presentations, and the chat function enhances real-time engagement.

Zoom's breakout rooms are perfect for group work, and the integration with our various apps simplifies tasks.

I love the high-definition video and audio. These help ensure that meetings are as close to in-person as possible.

Screen sharing and recording capabilities are invaluable for presentations and archiving discussions. The chat function allows for instant messaging, enhancing real-time collaboration.

Zoom's breakout rooms facilitate seamless group work, making it a versatile tool for businesses and educators.

Its integration with a wide range of apps simplifies workflows, while virtual backgrounds add a touch of creativity and professionalism to meetings. Zoom consistently updates and refines its features, ensuring users benefit fully from the investment.

The new AI tools look interesting; however, I haven't yet fully explored them.

Zoom is a fantastic tool. That said, there are always areas where it could improve.

Excessive software updates can sometimes disrupt my experience. Zoom should consider a more transparent update schedule and allow users to opt for manual updates if they prefer stability over the latest features.

Enhanced security measures could be a priority to safeguard against potential breaches and ensure user privacy.

Customization options for the user interface and more advanced moderation tools are also areas for potential growth.

Addressing these issues and listening to user feedback can make it even more user-friendly and secure, ensuring its continued success in the future.

I've used the solution for approximately seven years.

Zoom's most valuable feature is communication.

There could be more integration options for Zoom.

We have been using Zoom for five to six years.

I rate Zoom's stability an eight out of ten.

The product is highly scalable. I rate its scalability an eight out of ten.

The initial setup is easy. I rate its process a nine out of ten.

It is an inexpensive product. I rate its pricing a two out of ten.

It is a good product. I rate it a nine out of ten.

I use Zoom for scheduling work meeting purposes.

The product's most valuable features are chat and video streaming.

There must be an option to ask permission from the host to record the Zoom meeting.

We have been using Zoom for more than a year. We are using the latest version.

I rate Zoom's stability a nine out of ten.

The product is highly scalable. I rate its scalability an eight out of ten. Our organization has more than ten users, and we use Zoom at least once a week. I might plan to increase the usage depending on the business requirements.

I have used Skype before. Later, I switched to Zoom, which is more convenient, easy to use, and set up. It has multiple options for chat. It also has more features overall compared to Skype.

The initial setup is easy. I rate the process a nine out of ten. It takes ten minutes to complete. I implement the updates manually.

I rate the product's pricing a seven out of ten. It is not affordable for small businesses.

I have evaluated Microsoft Teams. In comparison, Zoom is convenient to use.

I rate Zoom an eight out of ten.

I join meetings via Zoom only when someone sends me a link to join it. I don't use it actively. I use Zoom to attend general meetings with my company's suppliers or customers.

I hardly use Zoom. I just connect to Zoom and attend the meeting of whoever has set it up for me on Zoom. There isn't something that I like particularly about Zoom.

Some windows on Zoom can look hidden. When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see. I operate on a macOS, where the chat window is not immediately available when I join a meeting. In general, Zoom's UI needs improvement.

The appearance of important windows in Zoom, especially the chat window, is an area that needs improvement.

I have experience with Zoom. I am just a user of the solution.

Stability-wise, I rate the solution an eight out of ten.

My company has around five users of Zoom.

I never had a reason to use the solution's technical support.

In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.

I carried out the setup phase of Zoom a couple of years ago, so I don't remember whether its procedure was complex or straightforward.

The deployment phase of Zoom took two minutes to be completed.

Regarding the deployment process, I just downloaded the Zoom installation file and pressed the install option to install Zoom on my system.

I managed the installation phase of Zoom in our company.

I use Zoom's free version.

Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.

I rate the overall solution an eight out of ten.