Milestone XProtect (BYOL)
Milestone Systems A/SReviews from AWS customer
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Service excellence
What do you like best about the product?
The knowledge base - it helps us a lot during trouble shooting.
Effiency when raising a case on the portal dashboard.
System smooth operation and integrity
Effiency when raising a case on the portal dashboard.
System smooth operation and integrity
What do you dislike about the product?
The management client may require some upgrades mostly in the configuration reports.
for example: cannot extract cameras per server
Roles are very difficult to explain/understand - lots of pages are extracted.
If I need to send a report who has access to playback or export, the report is infinite without the
possibility to filter in excel.
for example: cannot extract cameras per server
Roles are very difficult to explain/understand - lots of pages are extracted.
If I need to send a report who has access to playback or export, the report is infinite without the
possibility to filter in excel.
What problems is the product solving and how is that benefiting you?
Since i'm not in the security department - I only focus on the system operation and health.
However, for our security department, they use it in most of the incidents and being very simple to search and export, makes it easier to solve issues.
However, for our security department, they use it in most of the incidents and being very simple to search and export, makes it easier to solve issues.
Intelligent Visibility with Milestone Xprotect
What do you like best about the product?
Its ease in tracking and monitoring the organization's surveillance cameras provides an intuitive interface that allows for quicker access to the visibility of any important camera for the organization, as well as ease of customization and effective support from its engineers.
What do you dislike about the product?
There are very few things that I don't see as favorable in Milestone, perhaps its price is not so accessible for some companies.
What problems is the product solving and how is that benefiting you?
Milestone helped us improve the visibility of the recordings and live video from the organization's cameras, but above all, it helped us with the problem of generating videos for the state entities that requested information from us, which was very difficult to search for in the previous tool.
Design- and Integrationengineer for many years
What do you like best about the product?
Reliable, scalable, flexible, features, Cybersecurity and privacy protection
What do you dislike about the product?
Many System Integrators are low skilled or without expirience
What problems is the product solving and how is that benefiting you?
Large Systems with redundancy and vendor independent Hardware. Many Solution Partner in Place.
Robust and highly scalable
What do you like best about the product?
Integrates with a wide range of third-party hardware and software, including cameras, access control systems, and analytics tools.
What do you dislike about the product?
Interface is a bit dated and newer video export formats such as h.265 would be helpful.
What problems is the product solving and how is that benefiting you?
Monitorig of our 200 plus secuirty cameras.
Very good application, user frendly, stable
What do you like best about the product?
Adding a new cam is very easy
Searching in the history with advance search is very pratical
Plate recognition work very well
Searching in the history with advance search is very pratical
Plate recognition work very well
What do you dislike about the product?
The price of the licences and carepack are a little too much expensive
What problems is the product solving and how is that benefiting you?
Problem of server processor, masking, motion
Best VMS in the industry
What do you like best about the product?
The best thing about the XProtect is how easily it can integrate wide range of cameras and NVR on server with Auto Detec feature.
What do you dislike about the product?
Some of the Dahua cameras are not easily added using ONVIF conformant driver and had to use Universal Drivers which limits the camera features
What problems is the product solving and how is that benefiting you?
Managing a big site with the ease of controlling the cameras through Smart Client
Moving from NXW to Milestone has been difficult
What do you like best about the product?
Like the intergration support, investigations and the mobile client.
Customer support has been great and the team assists with every issue.
Customer support has been great and the team assists with every issue.
What do you dislike about the product?
The smart client is horrible, it definetly needs to support custom layouts, similar to what NX does.
What problems is the product solving and how is that benefiting you?
Its allowing us to integrate our alarm system and halo sensors.
Most Efficient VMS
What do you like best about the product?
Milestone is super easy to implement and works very well with numerous camera vendors
What do you dislike about the product?
Support is expensive. Annual maintenance is a little high
What problems is the product solving and how is that benefiting you?
great product with fantastic techinical support.
Innovative and scalable
What do you like best about the product?
Innovation - They adapt latest technology and keep improvising the product to be the best in the market
What do you dislike about the product?
Licensing concept and cost. It's fair to earn but should come up with new way to still earn and cost less.
What problems is the product solving and how is that benefiting you?
Integration issues were resolved and have 1 common platform to use for multiple systems
Good software, but needs improvement
What do you like best about the product?
It's an open platform and highly customizable, the support SLA is good.
The user manual is complete and it's easy to implement and use.
The user manual is complete and it's easy to implement and use.
What do you dislike about the product?
In terms of analytics, they only have native motion detection, other VMS have had native analytics for a couple of years now.
What problems is the product solving and how is that benefiting you?
Early threat detection and ease of use for operators.
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