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    Milestone XProtect (BYOL)

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    Deployed on AWS
    XProtect BYOL is designed for large scale high security installations, ensuring end-to-end protection of video integrity. Central management, built-in video wall and support for failover recording servers make it ideal for mission-critical installations such as airports and cities.
    4.5

    Overview

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    XProtect BYOL is designed for large scale high security installations, ensuring end-to-end protection of video integrity. Central management, built-in video wall and support for failover recording servers make it ideal for mission-critical installations such as large enterprises, airports, governmental facilities, and cities. XProtect BYOL can be activated to run XProtect Professional+, Expert, and XProtect Corporate which is :

    Reliable Designed by video surveillance experts and built on the latest innovative technology. This is why many airports; train terminals and federal institutions around the world choose XProtect.

    Customizable Get the most of your system and add new technologies as they become available with the open platform architecture of XProtect. The innovation of an entire industry at your fingertips.

    Scalable XProtect offers several ways of operating multiple sites from a central location, so you can grow your system to any size while providing users with a single point of access to the entire installation.

    User-friendly XProtect includes a set of intuitive and visual tools that make sure standard operations are fully automated so you can focus on the right things at the right time.

    Secure XProtect offers an array of security mechanisms that make sure your system is resilient against internal and external security threats, without compromising the system's flexibility or usability.

    Highlights

    • Milestone XProtect VMS enables organizations of any size to build data-driven and future-proof video technology solutions
    • Support for more than 13000+ devices, 1,000+ compatible third-party integrations and a complete service & support program
    • Trusted in 500,000+ customers sites worldwide

    Details

    Delivery method

    Delivery option
    Milestone XProtect BYOL

    Latest version

    Operating system
    Win2022 Windows_Server-2022-English-Full-Base-2026.4.15

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Milestone XProtect (BYOL)

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    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    The XProtect BYOL product is provided through AWS Marketplace at no charge. As there is no purchase price associated with this product, refunds are not applicable.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Milestone XProtect BYOL

    CloudFormation Template (CFT) AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    Release of the 2026R1 version of our BYOL product.

    Additional details

    Usage instructions

    Use the AWS Console to get the EC2 instance public DNS name or download the RDP file for the instance. Use RDP to access the EC2 instance with user name and password you specified during deployment.

    Upon login an installation script will run in PowerShell, do not close the script before it is finished. The script installs all prerequisites for XProtect, any optional features selected in the CloudFormation stack creation (Storage Bridge and RDS) and launches the XProtect installer. Once the installer is started follow the regular XProtect installation process. It is important to transfer your license file to the device as it is required during the installation and cannot be added after. When the XProtect installer is finished the script continues the final configurations, let it run until it prompts for a restart by "pressing any key". After the device has restarted the setup is complete.

    External Dependencies Disclosure:

    • This product requires internet connectivity during initial deployment to download the SqlServer PowerShell module from PowerShell Gallery
    • If Storage Bridge feature is enabled, ongoing connections to AWS S3 services are required
    • All external dependencies are publicly available and require no additional customer payments

    Getting Started Guide: For complete instructions on how to deploy XProtect Essential+, refer to our Getting Started Guide https://doc.milestonesys.com/latest/en-US/portal/htm/chapter-page-aws-byolgsg.htm 

    White Paper The XProtect on AWS white paper provides in-depth solution insights and discusses architectural and dimensioning considerations. https://content.milestonesys.com/collections/view/4A1FD050-A7F5-4A31-9A9EA1EC69A7F83B/ 

    eLearning Courses: Milestone offers a set of eLearning courses covering XProtect on AWS Designing XProtect on AWS solutions Deploying XProtect on AWS Configuring Amazon FSx for XProtect on AWS

    The courses are available on Milestone Learning Portal: https://go.bluevolt.com/Milestone/s/trainingtrackdetail/6094/milestone-cloud-solutions  Access to these courses requires an MyMilestone, account, which can be obtained free of charge.

    Support

    Vendor support

    XProtect

    With Milestone Care you get a complete service and support program that takes care of your product throughout its lifecycle. It is Milestone's commitment to you and your business to make sure that you can take full advantage of your product and get the most out of your investment. Read more on: https://www.milestonesys.com/solutions/services/milestone-care/  Technical support for XProtect BYOL product is provided by the Milestone channel partner though whom the XProtect VMS software license is obtained.

    In addition to this, Milestone provides a wide set of self-service and support resources to end-users: https://www.milestonesys.com/support/ 

    Tiger Surveillance Bridge

    For technical support, contact your Tiger Surveillance channel partner (obtained license) or visit:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    91 ratings
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    91 external reviews
    External reviews are from G2 .
    Deblina B.

    Xprotect’s Open Architecture, Strong Integrations, and Reliable Support

    Reviewed on Oct 05, 2026
    Review provided by G2
    What do you like best about the product?
    Xprotect offers great flexibility to my projects in terms of its open architecture and integration possibilities. The after-sales support is also very helpful and efficient in solving any challenges during deployment. The performance of the application is also well optimized and runs smoothly over the prescribed hardware configuration. The pricing is on the higher side, but its transparent and simple licensing policy makes it worthy.
    What do you dislike about the product?
    The app’s UI/UX is an area that could be improved. The interface would benefit from a more modern look, and a few features should be easier to configure. Adding basic AI analytics would also help encourage adoption and make the product more appealing to new users.
    What problems is the product solving and how is that benefiting you?
    Xprotect helps me centralize my sites, which makes managing the system much easier. It also helps me keep track of everything using tools such as system monitoring, audit reports, and the dashboard.
    Rishabh g.

    Open, Integration-Rich XProtect with Smooth Performance and Effective Support

    Reviewed on Sep 30, 2026
    Review provided by G2
    What do you like best about the product?
    The best part of XProtect is its openness and the way it integrates with multiple ELV systems out there. Its huge list of supported devices and technology partners gives me strong confidence in its capabilities. The support team is also quite effective at providing the resolutions I need when issues come up. Pricing feels justified for what the product offers and the overall experience.
    What do you dislike about the product?
    The UI/UX feels pretty average, nothing particularly impressive; but the overall performance is smooth and jitter-free. While AI analytics from multiple vendors can be integrated seamlessly, I feel that at a premium, corporate-level price point, some AI analytics should be included as complimentary.
    What problems is the product solving and how is that benefiting you?
    XProtect helps me to solve 2 primary challenges.
    1. Tag barcode of shipments and bookmark the same in the playback video which can be easily tracked in case of any disputes.
    2. Centralized search feature allows me to quickly review my playback.
    Facilities Services

    XProtect: A Workhorse VMS Capable of Most

    Reviewed on Aug 10, 2026
    Review provided by G2
    What do you like best about the product?
    Its learning curve is roughly the same as any other user friendly VMS, but once you know it, it's an extremely easy product to use. It also integrates with virtually every other security adjacent software I've needed.
    What do you dislike about the product?
    This isn't exactly helpful, but honestly, nothing.
    What problems is the product solving and how is that benefiting you?
    It's a streamlined VMS; it works. Plain and simple.
    Brandon H.

    Exceptional Support with User-Friendly Dashboard

    Reviewed on Jul 08, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate how good the tech support for XProtect is. We had some technical issues and their team helped us work through them efficiently. The dashboard is another highlight; it's very user-friendly and enables multiple users to access the cameras they need without being overwhelmed by events. It's also worth mentioning that the setup felt pretty close to plug and play, especially after the support team helped us figure out which MAC address was needed.
    What do you dislike about the product?
    I don't like the inability to remote access a live video feed with XProtect.
    What problems is the product solving and how is that benefiting you?
    I use XProtect to stream video feeds remotely and get instant push notifications when something happens.
    Security and Investigations

    Xprotect: Scalable, Feature-Rich, and Easy to Integrate

    Reviewed on May 25, 2026
    Review provided by G2
    What do you like best about the product?
    Xprotect integrates easily with a lot of alarm managers such as Irisity and a lot of thirdy parties. It scalable and has a lot of feautures
    What do you dislike about the product?
    The price on the licences is pricey for a lot of low earning clients. Also the lack of onboard analytics requires an extra subscription or expensive cameras with built analytics.
    What problems is the product solving and how is that benefiting you?
    We use it for gate monitoring which notifies us if the gate is left open or have been opened. We also combine with 3rd parties to have robust systems that can be used to detect and prevent crimes before they occure
    View all reviews