Milestone XProtect (BYOL)
Milestone Systems A/SReviews from AWS customer
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Security monitoring we can actually manage without a dedicated IT team!
What do you like best about the product?
The scalability of the Xprotect architecture is what has allowed our security operation to grow from a handful of cameras to a enterprise wide deployment without replacing any of the foundational infrastructure we built on initially. Adding new sites and camera feeds into an existing installation is straightforward enough that our facilities team handles routine expansions independently without pulling in specialist integrators for every change. The open platform approach has also meant that hardware choices have remained ours to make rather than being dictated by a closed ecosystem that limits options and inflates costs over time.
What do you dislike about the product?
The licensing model adds a layer of cost complexity that requires careful planning and can produce surprises during expansion if device counts are not tracked meticulously from the outset.
What problems is the product solving and how is that benefiting you?
Managing physical security across multiple sites with different camera infrastructures and no unified monitoring layer was creating blind spots that our security team could not confidently account for during incident investigations. Xprotect consolidated everything into one management interface and the ability to pull footage from any site without switching between systems has meaningfully improved both our incident response capability and the quality of the evidence our security team can produce when an investigation requires it. Insurance and compliance conversations have also become considerably more straightforward since we can demonstrate consistent monitoring coverage across our entire estate rather than describing a patchwork of disconnected systems.
One App for All Cameras—User-Friendly and Reliable
What do you like best about the product?
one application which survive & support mostly all type of cameras with user friendly.
What do you dislike about the product?
Milestone care plus renewal license is costlier
What problems is the product solving and how is that benefiting you?
easily implementing any IP camera device hardware to bring up online easier or by the help of milestone support team.
Effortless Smart Client Operation
What do you like best about the product?
Simplistic operation in the smart client
What do you dislike about the product?
Cost of licensing and Care ongoing, dependent on Windows OS
What problems is the product solving and how is that benefiting you?
complete VMS solution for single site to multiple server installation
Excellent Integration with CCTV Systems
What do you like best about the product?
Good integration with most brands of CCTV and integration via plugins.
What do you dislike about the product?
The smartphone app and management console need to be modernised.
What problems is the product solving and how is that benefiting you?
Integration with multiple manufacturers
Rock-Solid Stability Once Set Up
What do you like best about the product?
I like the stability of it once it is setup.
What do you dislike about the product?
I don't very much like the feel of the GUI, as it seems slightly dated.
What problems is the product solving and how is that benefiting you?
They are continuously building upgrades to further the programs stability and security. This benefits me by not having to fear intrusion or breaches in security.
Easy to use and broad compatibility
What do you like best about the product?
Many different devices supported and fairly easy to use for people how are used to navigate in a windows environment.
What do you dislike about the product?
A downside is the cancellation of essential+. I just it allot to let customers test the system. I liked that i had basically full functionality. I was also a nice tool to use to teach new colleagues about the system.
What problems is the product solving and how is that benefiting you?
Its easy to convert systems that have a mix of cameras and integration of the axis brand makes my days easier.
A special acknowledgment of the hard work of technical support.
What do you like best about the product?
The Simplicity of the Smart Client, different ways to customize roles for users, and the integration of our systems such as our 2N doorbell cameras.
I also wanted to add that we really appreciate the speed, understanding, and problem solving of your technical support. Every time I have called in, we would also finish our conversation with a solution to the given situation.
I also wanted to add that we really appreciate the speed, understanding, and problem solving of your technical support. Every time I have called in, we would also finish our conversation with a solution to the given situation.
What do you dislike about the product?
There are no initial dislikes from our Company regarding the service. 1 dislike that is minor, is the management client is not as simplistic as the smart client, but this could also be because I am still learning the smart client in its entirety.
What problems is the product solving and how is that benefiting you?
Xprotect is our VMS for our entire district. It covers the views for all of the cameras to help with maintaining a high level of security for not only our users, but for our community at large.
User friendly VMS software and open platform for integration with third party
What do you like best about the product?
GUI and integration third party application i.e ACS, BMS etc.
What do you dislike about the product?
Previously it was analytics part but now it's already done by briefcam by milestone.
What problems is the product solving and how is that benefiting you?
Support part from milestone is amazing which help us to decrease the down time of customer.
Milestone Review
What do you like best about the product?
Great video compression simple to use. Smooth video on live and playback.
What do you dislike about the product?
Management software side needs searchable parameters. This will help when you have large lists of users and cameras.
What problems is the product solving and how is that benefiting you?
Video management of large CCTV layout. Keeping the system organized with safe secure recordings. Easy search and recall of video when needed.
Smart application with professional scenario
What do you like best about the product?
compatibility with different video camera
new BriefCam
new BriefCam
What do you dislike about the product?
training and technical support in our area
What problems is the product solving and how is that benefiting you?
surveillance
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