IBM MaaS360
IBM SecurityExternal reviews
198 reviews
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IBM MaaS360 Review
What do you like best about the product?
Good support. Secure Product. The ease of deployment to devices. Support is able to assist due to them having access to the back end of our environment.
What do you dislike about the product?
I have not encountered anything that I dislike about this product so far.
What problems is the product solving and how is that benefiting you?
Provides a secure container for us to control mobile devices and access to corporate devices. This also allows us to force users to install major patches and versions of apps and the OS of the mobile devices.
Recommendations to others considering the product:
This is a great product. Deploying was simple and quick with the assistance of professional services. The environment is easy to maintain with IBM MaaS360 hosting your environment.
IBM MaaS360
What do you like best about the product?
The Unified Endpoint Management suite is compatible for integration with IBM SIEM QRadar Incident Forensics, Log Manager, Vulnerability Manager, Network Insights, UBA, etc.
What do you dislike about the product?
The complex training for Security professionals of IBM MaaS UEM.
What problems is the product solving and how is that benefiting you?
An integrated product helps in the correlation of data points, facts, conclusions arriving quite rapidly to a practical solution for the issue at hand.
Much needed functionality and control over our growing mobile phones
What do you like best about the product?
We have a diverse staff, office-based and out in the community, with a range of skills with IT/phones. IBM MaaS360 will help us to more effectively monitor phone use, and thereby provide more effective support to our service users (people with learning disabilities). It will help us manage our resources more effectively, and meet data protection obligations.
What do you dislike about the product?
To be honest I don't find the interface very intuitive - little things like, for example, when adding an app ID, it isn't immediately obvious how to 'add' - the plus sign is above the field. The layout seems awkward and difficult to distinguish sometimes.
What problems is the product solving and how is that benefiting you?
Saving money on staff going over their data allowance, managing the apps allowed through the policy - which is really very useful. Essentially keeping track of who has what phone, and therefore who is accountable for its use. Ensuring we are effectively protecting our own data and crucially, that of our service users.
Recommendations to others considering the product:
This software provides amazing functionality and is exactly what we need. I haven't found the interface that user-friendly though. We've had practical issues with implementation which have a lot to do with the dispersed nature of our work, but getting a handle on the software has been slow. Our most recent experience of traning with IBM support staff was very positive however, and I'm hopeful we can move forward more quickly from this point.
MaaS360 experience
What do you like best about the product?
Managing mobile devices is made easy using the console.
What do you dislike about the product?
Browser doesn't work too well. It seems to freeze inside the compartment
What problems is the product solving and how is that benefiting you?
Securing company data on cell phones and tablets
excellent product, easy and effective
What do you like best about the product?
intuitive product, neat and very friendly screens, easy-to-execute settings, without neglecting protection, security and privacy. excellent IBM support, skilled technicians and impeccable customer service, always available.
What do you dislike about the product?
sometimes too slow in deploying policies, often the change of groups and the consequent change of policy is too cumbersome and slow.
What problems is the product solving and how is that benefiting you?
complete and detailed management of android systems, excellent kiosk mode, security and protection hardening
very good solution for managing mobile devices
What do you like best about the product?
mobile expense management in mobile data plans & distributing apps and document & agent app is so simple.
What do you dislike about the product?
reports in maas360 are not satisfied for us and We didn’t found MaaS360 signature on Fortigate as APP filter despite we found AirWatch signature.
Is there any integration between MaaS360 and PaloAlto?
Is there any integration between MaaS360 and PaloAlto?
What problems is the product solving and how is that benefiting you?
integration between mass360 and paloalto
Recommendations to others considering the product:
not yet
User Friendly
What do you like best about the product?
User interface is easy to work with and looking stuff up is seamless.
What do you dislike about the product?
1) Depending on time you call, Support.
2) Features you put in to the dev team to add, never seam to make it.
3) not being able to manage mobile devices from a mobile app?
2) Features you put in to the dev team to add, never seam to make it.
3) not being able to manage mobile devices from a mobile app?
What problems is the product solving and how is that benefiting you?
Better reporting, organizes things well.
Great Potential
What do you like best about the product?
The Ability to use oneMDM application to control and support multiple devices . and OS's.
What do you dislike about the product?
Not Intuitive. The ability to control and configure devices is frustrating...
What problems is the product solving and how is that benefiting you?
Remote configuration of devices in the field.
Recommendations to others considering the product:
Get Training Up front before full implemtation.
Expert support made our job much easier!
What do you like best about the product?
We were able to establish weekly meetings for one hour with the SME who provided training. We were also thrilled that he would work within our environment via WebEx so that our specific implementation was answered, not a generic image.
What do you dislike about the product?
Follow up to tickets entered in on-line. Without our SME's (Frank Gentile) cajoling sometimes it would take an unreasonable time frame to hear from someone.
What problems is the product solving and how is that benefiting you?
Control of our Mobile mixed environment. We now feel that our company's intellectual property is safe and can be rendered useless or removed entirely when broken, lost, stolen etc.
Recommendations to others considering the product:
I think integration with Android (Google) and Apple should be more streamlined. However, I think both companies need to work on it not just IBM.
MaaS360 Experience
What do you like best about the product?
The ease of use. Easy to maintain the policies and devices.
What do you dislike about the product?
Some of the device reaches are a little misleading.
What problems is the product solving and how is that benefiting you?
Control of Corporate-owned devices is the main goal.
Recommendations to others considering the product:
Good product. Full-featured.
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