IBM MaaS360

IBM Security MaaS360 with Watson  is a great product that we implemented to protect our devices, such as computers and mobiles from cybersecurity threats. We use IBM Security MaaS360 with Watson  to manage our company's iPads and other devices, which allows us to manage every aspect of the device. We are able to centralize the deployment of apps to the devices. Users no longer need to keep up with Apple ID credentials. We can track devices if they are lost and wipe them if needed.

IBM Security MaaS360 with Watson provides comprehensive security features such as mobile threat defense, secure containerization, and app distribution controls, which is a quick specific example of how I have used it to solve a real problem or situation at my company. This is what makes it a great tool for any organization that requires strict security and compliance controls.

The best features IBM Security MaaS360 with Watson offers include providing a centralized admin for all the systems, protecting all the systems from cybersecurity threats, and great integration with any operating system. App management, deployment features, ease of use, overall application distribution, device control, and device location are other prominent features.

I find myself relying on all the features I mentioned, including centralized admin, device protection, integration, app management, ease of use, device control, and location, the most day-to-day because they are very robust and helpful. Because we use it, it helps us to control mobile devices, limiting their functions and deploying desired applications. If you provide a mobile device without a limit, the users can abuse the data plan and settings for the device, especially for any organization. Having full control of them is beneficial.

The tracking of devices is a critical feature. In any location, we can track devices if they are lost and wipe the data out or wipe them completely. This helps to protect our data.

Everything since we started using IBM Security MaaS360 with Watson has been phenomenal, especially security, which has improved overall on our devices and our data. We have increased administrator efficiency by easing deployment. License management is easier. We have been able to cut costs around 30 to 40% as it helped us manage all our systems with different or same software. IBM Security MaaS360 with Watson offers best-in-class security controls for any of our devices. When lost or stolen, we are able to wipe it out.

Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive.

IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management.

The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360  can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.

I have used IBM Security MaaS360 with Watson for the last seven years, and I was using this tool also when I was in my previous organization.

IBM Security MaaS360 with Watson is stable. According to my experience and how I have used it over those years, I have not seen any downtime or lagging.

IBM Security MaaS360 with Watson is very scalable because we can manage over 1,000 devices at a time and it has never crashed or limited the number of devices we can manage.

The customer support for IBM Security MaaS360 with Watson is relatively very proactive, responsive, and helpful.

I previously used Microsoft 365 and Adobe Acrobat  Reader before IBM Security MaaS360 with Watson.

For others looking into using IBM Security MaaS360 with Watson, I advise that the new device setup and deployment are fairly easy. However, getting off the ground with the initial setup is a bit tough and it needs to be easier to get going. Training a new device manager is not straightforward, as it requires too much tutorial to get someone proficient in changing, adding, and deleting devices. It can take considerable time learning all of those processes.

I have seen a return on investment with IBM Security MaaS360 with Watson. We were able to reduce our monthly bill for iPad data usage by well over 60% simply by limiting applications available to what was absolutely necessary to do their jobs. We have never had an iPad lost that could not be recovered. IBM Security MaaS360  has been a really helpful tool in our organization. We are also able to reassign iPads when we discovered our techs were not using them, as some techs preferred to use their company phones. These iPads are given to the new hires.

I purchased IBM Security MaaS360 with Watson through the AWS Marketplace .

I evaluated other options such as Fulbe before choosing IBM Security MaaS360 with Watson.

Integration with the operating system works great with IBM Security MaaS360 with Watson. I rate IBM Security MaaS360 with Watson an 8 out of 10 because this tool has been really cost-effective, especially since we were able to reduce our monthly bill for iPad data usage by well over 60% simply by limiting the application availability to what was absolutely necessary to do their jobs. We were also able to reassign iPads when we discovered techs were not using them, as some techs preferred to use their company phones, which makes it more cost-effective since we do not have to buy other new iPads for the new hires. I also appreciate that IBM Security MaaS360 with Watson allows deployment of new applications with minimal interaction with users. It also provides constant location information, and we know if an iPad is lost sometimes before the device user knows it is missing.

Hybrid Cloud

Amazon Web Services  (AWS )

What do you like best about the product?

The level of control it provided over our ecosystem, along with the up-to-date policies available for all operating systems, made Maas360 an excellent choice for our MDM requirements. Our main use was for managing Android Workspace and MacBook devices. Additionally, we appreciate the metrics dashboard, which offers a clear overview of our device environment and supports our compliance efforts.

What do you dislike about the product?

We primarily used MaaS360 for MacBooks, but found that its support for the latest MacBook operating systems was lacking. As a result, we decided to stop using MaaS360 and went with a different solution. On the other hand, its support for Android devices and operating systems was excellent.

What problems is the product solving and how is that benefiting you?

As a remote-first company, we found that Maas360 simplified the process of deploying laptops and mobile devices to our employees. The app discovery portal enabled our team members to quickly access and install the applications they need to begin working. Additionally, we relied on it for managing policy updates and ensuring compliance across all our laptops and mobile devices.

What do you like best about the product?

What I like best about IBM MaaS360 is how easy it is to onboard devices, the clean and straightforward dashboard, and the strong security features—especially the Secure Container that keeps corporate data separate from personal data. I also appreciate how well it integrates with other services and how it lets me manage different device types in one place.

What do you dislike about the product?

What I dislike about IBM MaaS360 is that the interface can feel a bit outdated in some areas, and certain settings are buried, so it takes extra clicks to find what I need. Some features also feel slower or less polished compared to other MDMs, and the customization options can be limited. Plus, the reporting tools aren’t always as flexible as I’d like.

What problems is the product solving and how is that benefiting you?

IBM MaaS360 helps me solve several key problems: managing multiple devices consistently, keeping corporate data secure, and making sure everything stays compliant. It gives me a centralized place to control apps, policies, and security settings across different platforms. This benefits me by saving time, reducing manual work, and giving me more visibility and control over the devices in my environment.

What do you like best about the product?

There is close to nothing you can't do with MaaS360.

What do you dislike about the product?

There is close to nothing you can't do with MaaS360 - you just have to figure out how ;)

What problems is the product solving and how is that benefiting you?

MaaS360 is useful for keeping track of devices and ensuring compliance when necessary. It also helps reduce the risk of security breaches and prevents unauthorized access to information and documents that users should not be able to view.