IBM MaaS360

I use IBM Security MaaS360 with Watson  primarily as an MDM  solution on mobile devices in my organization. A concrete example of how I use this tool as an MDM  on mobile devices is using corporate devices to access applications that connect to our internal networks through the IBM Security MaaS360 with Watson  module that allows access to our corporate network.

I consider the best features offered by IBM Security MaaS360 with Watson to be the fact that all secure applications are contained in a container, and that when a user's device might have been compromised or the user left the company, I could directly delete the container and remove all corporate applications and configurations.

Regarding the secure container feature and the ease of deleting corporate information, I found it quite simple to manage on a day-to-day basis; the tool is quite intuitive. Once I manage to group the devices, I then apply policies to each group and it is easy to manage. IBM Security MaaS360 with Watson has positively impacted my organization by being able to protect mobile devices. The protection of mobile devices has improved as we did not have many security problems, but we wanted to prevent them because these devices are normally used within the workplace and are not taken outside. Since we are a public organization and users do not take the devices outside, we do not have the risk of them being lost or stolen, but we wanted to make sure that they did not fall into anyone's hands and could compromise corporate information.

I think IBM Security MaaS360 with Watson could be improved in some areas; I found that the connector did not have the speed it should. I do not have anything else regarding possible necessary improvements.

I have been using IBM Security MaaS360 with Watson for about 15 years.

I consider IBM Security MaaS360 with Watson to be a stable solution.

I would describe the scalability of IBM Security MaaS360 with Watson as adaptable, as we ended up having about 300 or 400 devices and I understand that there would be no problem if we had increased the number of devices.

My experience with the technical support of IBM Security MaaS360 with Watson has not been very good. We did not have major complications in management, but when we had to deal with some problems, I had some difficulty until I managed to find a person who really knew the tool, a person who was in Ireland, but the rest of the support was not very easy.

I did not use any other solution for mobile device management prior to IBM Security MaaS360 with Watson; it has been the first.

I did not handle the costs, initial setup, or licensing of IBM Security MaaS360 with Watson. I did not manage the cost side; they renewed the licenses, but I do not know the price or that aspect.

I have not seen any return on investment from implementing IBM Security MaaS360 with Watson, as those of us who administered it still needed to administer it afterward; management became easier, but it did not mean any staff reduction or return on investment. I do not know that figure.

Before choosing IBM Security MaaS360 with Watson, I considered MobileIron as an option in the market, but we ultimately chose IBM Security MaaS360 with Watson.

My advice to other companies considering implementing IBM Security MaaS360 with Watson is to be clear that the matter of containers is not something that currently aligns with how vendors are distributing applications or managing their configurations, so perhaps the issue of containers needs to be reconsidered. I gave this product a rating of 8.

My main use case for IBM Security MaaS360 with Watson  is with BYOD, personal devices. So if a person is let go or if someone is quitting the job, we want to make sure that our company's data is not compromised. We basically install a configuration profile of the corporate data, including emails and other permitted apps. When the person leaves the job, we securely remove those corporate details and company details from that phone with just one click, so they don't have any email access once they leave the job.

I find the process of setting up and managing configuration profiles for BYOD devices using IBM Security MaaS360 with Watson  pretty straightforward. I've been using it for a while, so I know exactly what to do, how to set up the configuration profiles and user configurations, install the apps, and put a security lock on the container itself. It's straightforward; once you get used to it, it's a very simple tool to work with.

Regarding my main use case or setup experience with IBM Security MaaS360 with Watson, it literally depends on what the company is willing to restrict for the users, what to see, and what not to provide to the customers. We can drill down to very specific granular security. If it's a corporate device, then you can put as many locks and restrictions as you want. You can use the phone as a Knox to just show one tab or even one app when they open up the phone and block everything else, such as the camera, the internet, Safari, or Chrome, or whatever browser, and the copy features. It goes very granular and in-depth, depending on what the company requirements are. Based on that, I provision the configuration profiles for the users and then deploy them. There are several ways to deploy that as well, such as sending an email, sending a text message with the user-specific credentials, or using NFC codes where the user scans the barcode, and it picks up the profile and does its magic. If it's a brand new machine, you can even tie that configuration profile to the MAC address, and the moment you power it on, the profile installs immediately with all the restrictions the company wants the user to have.

The best feature of IBM Security MaaS360 with Watson, in my experience, is deploying a container profile because not a lot of other MDM  providers offer that feature. Once you have the container, you need a passcode to go inside that container and then access the emails or apps or camera or whatever you want. This is a unique aspect of IBM Security MaaS360 with Watson.

Users actually appreciate having the secure container of IBM Security MaaS360 with Watson because they have an extra layer of encryption on their device. It makes things much more secure, and I don't think I ever had pushback.

IBM Security MaaS360 with Watson has positively impacted my organization as an MSP or independent contractor, and all my customers are happy with whoever I set up their organization for their devices, whether it's a corporate device or BYODs. They are pretty much happy with it.

Regarding IBM Security MaaS360 with Watson, I believe we have all the features, so I don't think there are any flaws for now.

I have been using IBM Security MaaS360 with Watson for about four to five years on and off, depending on the project basis because I used to work for an MSP, so it depends if the person is willing to spend more money and needs an MDM  solution with a good security feature. Then I recommend IBM Security MaaS360 with Watson. If they want to go on a cheaper version, I recommend Miradore , ZenMobile, the VMware tool AirWatch, Intune , or Meraki.

IBM Security MaaS360 with Watson is stable.

Regarding scalability, IBM Security MaaS360 with Watson is easily scalable, and I haven't had any problems with that. I've scaled it in the past, and it's a pretty straightforward curve.

Customer support for IBM Security MaaS360 with Watson is good; they are very responsive and fast responders. I barely call them, but whenever I have, I had a good experience with them.

I previously used Miradore  a lot; it's a product of Finland. It is simple for basic configurations but lacks a lot of security features. I used it because it was cheaper, and the client was not willing to pay more than a specific budget, so I recommended that.

My experience with pricing, setup costs, and licensing for IBM Security MaaS360 with Watson is that it's a little pricey compared to other tools such as Meraki, Jamf, ZenMobile, Intune , and Miradore, mainly because it has that feature, and they deserve that price.

Before choosing IBM Security MaaS360 with Watson, I evaluated other options, including Microsoft Intune, which is pretty similar.

IBM Security MaaS360 with Watson is very good in terms of security, especially in today's world in the age of AI. It is very specific and performs multiple verifications, so it's pretty tight. You can configure it with an LDAP and have all those features, which makes it highly secure. Regarding IBM Security MaaS360 with Watson's AI capabilities, I think it offers high-level security for mobile users in a corporate environment.

Regarding the accuracy and reliability of IBM Security MaaS360 with Watson's AI capabilities, it is accurate in terms of geolocation, in deploying apps, and in general ease of access.

The specific outcome I've seen with IBM Security MaaS360 with Watson is adding a geolocation feature to restrict the device to a specific zip code or GPS location, as if you go beyond that point, the phone may not work. The device becomes useless outside that range, which is good for people who want to use it inside the corporate area, and I find that pretty cool.

I would advise anyone looking into using IBM Security MaaS360 with Watson that if you are not willing to compromise on security, then definitely this is your number one product to go for, because in today's world, security is everything. The more secure you are, the better for you, and the less trouble you will have.

I give IBM Security MaaS360 with Watson a rating of 10 out of 10.