Overview
Visibility into your mobile environment MDM and Enterprise Mobility Management (EMM) capabilities provide inventory visibility of devices, apps, content, and corporate data. EMM protects your endpoints and the corporate data on these endpoints with containerization and devices security features, for both corporate-owned and bring-your-own-device (BYOD) programs.
One MDM solution for any device with any operating system Manage different device types and operating systems, including Android, iOS, IPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices, from a single device management solution. IT Admins are assisted by AI-powered, real-time alerts and security policies.
Seamless user onboarding Use Over-the-Air (OTA) device enrollment for your remote management actions. Streamline the onboarding process for Apple devices with the Apple Business Manager. Use Android Enterprise zero-tough enrollment for a security-rich employee device setup experience. All from the MaaS360 console.
Benefits of IBM MaaS360 and AWS together IBM MaaS360 is built on AWS for unmatched scalability and resiliency.
Your MaaS360 service can be deployed in the AWS region of your choice to meet data residency needs.
When purchased through the AWS marketplace your MaaS360 spend can help offset your AWS committed spend.
Highlights
- Enhance productivity A zero-trust onboarding experience gets employees productive and protected from anywhere, anytime with reduced risk to corporate and personal data
- Automated deployment and simple setup With MaaS360, IT management becomes effortless. Setup takes minutes, device policies automatically enforce configuration and security, and the Compliance Engine ensures adherence to corporate rules. Action Orchestrator streamlines routine and complex tasks across endpoints.
- Manage and secure devices in a single platform Manage and secure iOS, Android, Windows, MacOS, wearables, AppleTV and Front-line Worker rugged devices.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Essentials 50 Devices | MaaS360 Essentials for 50 Devices | $2,400.00 |
Essentials+Teamviewer | MaaS360 Essentials + TeamViewer for 50 Devices | $3,000.00 |
Enterprise 50 Devices | MaaS360 Enterprise for 50 Devices | $5,400.00 |
Enterprise+Teamviewer | MaaS360 Enterprise + TeamViewer for 50 Devices | $6,000.00 |
Vendor refund policy
All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
Support: https://www.ibm.com/mysupport/s/topic/0TO0z000000YckSGAS/maas360Â For sales inquiries contact: SecurityOrdersAWS@wwpdl.vnet.ibm.comÂ
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Unified device management has strengthened security and has reduced roaming and support costs
What is our primary use case?
My main use case for IBM Security MaaS360 with Watson is primarily to manage, configure, and secure our customers' all devices globally. Enrolled devices can be tracked, locked, and even wiped. With compliance rules, we ensure the devices are meeting all our corporate policies. With the expense management, roaming charges can be minimized. The complete reporting provides a great audit trail which enables us to make data-driven decisions easily.
I use it for security and threat defense, especially for the mobile security endpoints and endpoint security, where built-in threat protection detects malware, phishing, SMS or email threats, insecure Wi-Fi, network attacks, jailbroken, or rooted devices. I also use this platform to unify device management, application distribution, and security oversight regardless of the OS or device type.
What is most valuable?
Some of the best features IBM Security MaaS360 with Watson offers include device management, endpoint management, security, and threat defense.
The device management and threat defense features stand out for me because built-in threat protection helps me to detect malware, phishing, insecure Wi-Fi, network attacks, jailbroken, or rooted devices.
IBM Security MaaS360 with Watson has impacted my organization positively through the simplicity of the site, device group management, ease of configuring policies, and app management, which has been seamless. I have saved a lot of time through automation in IBM Security MaaS360 with Watson. It has also saved my company money by being able to conduct support after hours, troubleshoot, and issue resolutions.
What needs improvement?
IBM Security MaaS360 with Watson could be improved by providing device management for Linux devices. In some cases, a simplified version would be good.
My experience with pricing, setup cost, and licensing is that the price was acceptable. The setting was also acceptable, but a more simplified version would be better for non-technical users to find it very much user-friendly.
For how long have I used the solution?
I have been using IBM Security MaaS360 with Watson for three years or more.
What do I think about the stability of the solution?
IBM Security MaaS360 with Watson is very stable.
What do I think about the scalability of the solution?
IBM Security MaaS360 with Watson's scalability is very good as it handles our organization growth very efficiently.
How are customer service and support?
The customer support for IBM Security MaaS360 with Watson is great with dedicated 24/7 assistance.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Microsoft Intune . The reason why I switched from Microsoft Intune to IBM Security MaaS360 with Watson is that it provides complete visibility of all our devices in our organization that are accessing corporate resources.
What was our ROI?
I have seen a return on investment as ensuring secure access to our corporate resources has been guaranteed. Seamless and instant onboarding for new employees' devices has been accomplished. Help desk support for unlocking and locating devices has been great. Expense management for roaming has been reduced.
Which other solutions did I evaluate?
Before choosing IBM Security MaaS360 with Watson, I evaluated other options such as ScaleFusion.
What other advice do I have?
I would rate IBM Security MaaS360 with Watson eight out of ten.
I chose eight out of ten because it has provided seamless and hassle-free management of our Android, iOS, macOS, Windows, and Chrome OS devices. It has been very simple and straightforward, saving a lot of time and cost.
My advice to others looking into using IBM Security MaaS360 with Watson is that it is a great tool if you want to manage, configure, and secure all your customer devices, including your organization devices, with zero-day threat protection.
I have additional thoughts about IBM Security MaaS360 with Watson in that it is a great tool that enables remote workforce management seamlessly. I would rate this product 8 out of 10.
Centralized device control has increased remote security and simplified kiosk-based operations
What is our primary use case?
I have been using IBM Security MaaS360 with Watson for roughly three years now.
My main use case for IBM Security MaaS360 with Watson is to manage, configure, and secure our customers' devices, and it also enables us to quickly set up streamlined enrollment of our devices. It also helps us to create complex policies to configure all our devices.
A specific example of how I used IBM Security MaaS360 with Watson to manage or secure a customer's device is that it easily puts devices into kiosk mode and limits functionality for kiosk-based or purpose-driven devices. Setting up compliance rules allows for granular control to enforce company policies around data access. For example, device location can be used to take action such as send a message, lock a device, or even wipe data.
What is most valuable?
The best features IBM Security MaaS360 with Watson offers include placing devices into kiosk mode, remote troubleshooting, and location tracking.
Remote troubleshooting and location tracking have helped my team or my customers by enabling us to lock our company-issued tablets into kiosk mode, allowing us to resolve issues remotely and easily. It also allows location tracking so that we can lock a device or trace it when it's stolen.
The user interface is very user-friendly and easy to customize.
IBM Security MaaS360 with Watson has positively impacted my organization by enabling us to manage all our devices in one place, settle all the issues remotely through troubleshooting, and it allows the AI feature for reporting. Security analysis is also great, and for security strengthening, it allows us to deal with endpoints with integration on various types of platforms.
I have been able to see measurable benefits such as getting more people on board who are working remotely, and it has enabled us the ability to access emails and chats. The system on the go is great, and the ability to run business on the go has proved to be very efficient and productive.
What needs improvement?
One area IBM Security MaaS360 with Watson can be improved is that once a device is lost, I have to continue to pay for the license, which should be looked upon and configured otherwise. Additionally, the customer support is not that helpful and not very proactive, so they should increase their proactiveness and provide support 24/7.
For how long have I used the solution?
I have been using IBM Security MaaS360 with Watson for roughly three years now.
Which solution did I use previously and why did I switch?
I previously used a different solution, which was Microsoft Intune .
What was our ROI?
I have seen a return on investment, as I am able to access all the devices and my application at any given location, and the devices are secured with less fear of data loss in my organization.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the pricing is acceptable and cost-effective, with no major issues on the price.
Which other solutions did I evaluate?
Before choosing IBM Security MaaS360 with Watson, I evaluated other options, including Microsoft Intune and Cisco Meraki.
What other advice do I have?
I rate IBM Security MaaS360 with Watson eight out of ten because with IBM Security MaaS360 with Watson, I am able to control all my devices, reduce all the security incidents, and manage essentially all types of devices and diverse industry use cases to protect them from harm. My overall review rating for this product is eight out of ten.
