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    JumpCloud

     Info
    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly
    By JumpCloud, Inc.
    By Cisco Systems, Inc.
    By BeyondTrust Corporation

    Accolades

     Info
    Top
    10
    In Application Servers
    Top
    100
    In Financial Services, Monitoring

    Customer reviews

     Info
    AI generated sentiment from actual customer reviews on AWS and G2
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Directory Platform
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
    Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-OS Server & Device Management
    Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
    Passwordless Access
    Enable phishing-resistant, one-click user access via JumpCloud Go
    Conditional Access
    Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
    Multi-Factor Authentication (MFA)
    Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
    Adaptive Access Policies
    Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
    Single Sign-On (SSO)
    Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
    Trusted Endpoints
    Block access from unknown devices and only allow trusted devices to gain access to resources.
    Device Insight
    View a dashboard of all devices accessing applications, within the Duo Admin Panel.
    Identity Security Insights
    Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
    Password Safe
    Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
    Privileged Remote Access
    Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    Privilege Management for Windows and Mac
    Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    Cloud Privilege Broker
    Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
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    0 AWS reviews
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    2953 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Financial Services

    Great product

    Reviewed on Feb 11, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use, setup, run, maintin and integrate with other tools!
    What do you dislike about the product?
    Gets expensive very fast with the add-ons
    What problems is the product solving and how is that benefiting you?
    JumpCloud is an all-in-one solution for all IT use cases
    Tofayel H.

    Amazing AD

    Reviewed on Feb 11, 2025
    Review provided by G2
    What do you like best about the product?
    User friendly AD mostly I like of junpcloud
    What do you dislike about the product?
    I feel little bit slow user interface of JC.
    What problems is the product solving and how is that benefiting you?
    Central device management.
    Telecommunications

    Working fine with no bug and very usefull

    Reviewed on Feb 10, 2025
    Review provided by G2
    What do you like best about the product?
    We are using and it is good to maintain all IT resources
    What do you dislike about the product?
    sometimes it was failed and getting errors but it is rarely
    What problems is the product solving and how is that benefiting you?
    we are using for IT resouce management and also for users
    Santosh T.

    JumpCloud - An Intutive MDM solution

    Reviewed on Feb 10, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of policy implementation and device enrollments as per business requirements. Found JC to be flexible and complete as per current MDM scenarios. Have found the support also to be quite impressive with lesser isues and satisfaction. Integrating JC with internal AD and other integrations were found to be quite simple and effective. We have been using this frequently as a part of business requirements and has been effective to manage the workforce as required.
    What do you dislike about the product?
    No such downsides to mentioned as per current scenios of operations. Thanks.
    What problems is the product solving and how is that benefiting you?
    Application deployment via MDM work profiling and workforce management. Custom applications push is one area which is immensely helping us in day to day operations.
    Eric J.

    Simplifies distributed authentication in Linux and NFS environments

    Reviewed on Feb 07, 2025
    Review provided by G2
    What do you like best about the product?
    My primary reason for using Jumpcloud was to distribute authentication across multiple Linux systems. Then, I started using Ldap for NFS and the Ansible-like scripting tool to distribute system administration tasks.

    i like the ease of provisioning. I typically take about 15 minutes to provision ten machines.

    There are “bag of parts” tools for distributed authentication in Linux, but JumpCloud pulls it into a consistent interface, allowing me to focus on the task.
    What do you dislike about the product?
    Oh, there are rough spots. For example, when you create a new account, JumpCloud doesn't allow you to set up automount before creating accounts. I might be able to solve that with the scripting tool, but I haven't had time to experiment.

    There are other issues with SSH key handling. It is assumed that there is only one SSH key per user and that it is used on all the machines a user is given access to.

    If you cross a security boundary, depending on policy, different machines or classes of machines use different SSH keys for a user. Overall, these are relatively minor issues you can work around. I just don't like having to work around these issues.
    What problems is the product solving and how is that benefiting you?
    The business problem is reducing the effort to provision accounts and machines, solving a variety of related authentication issues such as two-factor ID and unifying user ID slash group ID across all machines period
    View all reviews