Sold by: JumpCloud, Inc.Â
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferralÂ
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Deployed on AWS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-supportÂ
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
Top
10
In Application Servers
Top
100
In Applications
Top
10
In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
3587 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Bibek M.
Centralized Device and User Management Makes Life Easier
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
centralized device and user management. great for the IT admins
What do you dislike about the product?
nothing particular to dislike the jumpcloud platform
What problems is the product solving and how is that benefiting you?
the mangement of users and devices
Ruben S.
Seamless SSO Integration with Great Support, but Needs Better Cloud Documentation
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
I enjoy using the SSO applications because they allow us to centralize logins across the various platforms and cloud providers we rely on. Implementation is quite straightforward, and integration with our existing infrastructure is quick and seamless. We use it daily at work, and the wide range of features makes managing our different devices much easier. Additionally, the support provided is very good whenever any issues come up.
What do you dislike about the product?
As a DevOps engineer, I find that the documentation for the various implementations and integrations can sometimes be insufficient, especially regarding certain cloud integrations.
What problems is the product solving and how is that benefiting you?
We were looking for a tool that could address the various challenges we faced, such as device management, SSO, user groups, IAM, and password management.
Entertainment
Great Device Management, But macOS Update Issues Are Frustrating
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
Being able to bind users to devices as well as policy
What do you dislike about the product?
macOS update feature is not good, and constantly prompts for updates on fully updated machines. This is a serious deal breaker. Also dislike users not being able to have just one password from their Azure account to manage their mac
What problems is the product solving and how is that benefiting you?
mac management
Jenzia B.
Exactly What We Needed to Simplify Access and Security
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
I love how JumpCloud makes everything seamless, from logging in to managing access across different tools. While I’m not on the IT side, I can see how much time it saves our team and how easy it is for new employees or clients to get started securely. It’s a platform that just works quietly in the background, keeping things secure without getting in the way. That’s a huge win for both us and the clients I recommend it to.
What do you dislike about the product?
There’s not much to dislike, but if I had to pick something, it would be that mobile device management still feels a bit limited compared to desktop controls. Our team and clients are increasingly mobile, so having more flexibility and visibility on phones and tablets would make JumpCloud even better.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us simplify identity and device management across our team and clients. It makes onboarding and offboarding fast, keeps access consistent, and removes the hassle of juggling passwords. From a sales perspective, it’s great to know the solution we use internally also helps our clients close those same security gaps. It saves time, reduces risk, and keeps everyone connected securely, which is exactly what we preach at Bright Defense.
Chris F.
Unified Endpoint Visibility, But Remote Assist Needs Improvement
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
Allows our organization to see all endpoints (regardless of OS) through a single pane of glass.
What do you dislike about the product?
Remote Assist is unreliable in my experience.
What problems is the product solving and how is that benefiting you?
JumpCloud solved our reliance on traditional Active Directory. Our goal was to get away from that design and JumpCloud allowed us to do that.