Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Deployed on AWS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By BeyondTrust Corporation
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Centralized Identity and Access Visibility
Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection capabilities for compromised identities and privileged access misuse
Privileged Credential Management
Manages privileged passwords, accounts, credentials, secrets, and sessions for both human and machine identities with complete control and security enforcement
Least Privilege Enforcement
Enforces least privilege access dynamically across Windows, macOS, Unix, and Linux environments while preventing malware, phishing attacks, and controlling application execution
Cross-Cloud Entitlement Visibility
Delivers cross-cloud visibility of entitlements, detects account permission anomalies, and ensures access originates only from trusted sources with privilege right-sizing guidance
Granular Remote Access Control
Provides granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers with support for multiple device types and operating systems
Standard contract
No
No
No
Customer reviews
Financial Services
Making Access Control Organized and Efficient
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
Jump Cloud is an extraordinary platform, and we use it across our entire environment. It has made a big difference in our day-to-day work because it’s become a reliable solution for access management and the authentication process. It also helps us handle tasks in a more organized way, which has improved our overall workflow. Overall, it’s been a really positive experience for our team.
What do you dislike about the product?
There’s definitely a bit of a learning curve when it comes to understanding the tool, the platform, and its use cases, and it can take some time to really see how everything fits together. But after you’ve spent some time exploring and getting comfortable with the workflows, it starts to feel a lot more intuitive and easy to use.
What problems is the product solving and how is that benefiting you?
It provides us with a consistent, standard way to manage access and authentication, which makes our day-to-day operations much smoother since everything is handled in one place.
Consulting
A Reliable Tool for Access and User Management
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
We’ve been using JumpCloud across our entire environment, and it’s been really helpful for authentication and overall management. It has made managing access more consistent and easy.
What do you dislike about the product?
At first, it can feel a bit tricky and takes some time to get used to. But once you spend some time exploring and understand how it works, it becomes much easier to use.
What problems is the product solving and how is that benefiting you?
It helps us manage access and infrastructure from one central place, which makes our daily work much easier. It also keeps all users and servers managable, which is really useful during audits and for maintaining a clean system.
Computer Software
Jumpcloud: An Admin review.
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
Simple to implement and able to manage all major operating systems like macOS, iOS, Windows, and Linux. It also includes features such as Multi-Factor Authentication (MFA), Device Management (MDM), Conditional Access policies, and Single Sign-On (SSO) across SaaS applications. As an admin, it’s easy to manage, and the new asset management feature is a great addition
What do you dislike about the product?
Earlier, as an admin, we were able to migrate a user profile from one machine to another. Recently, however, we have not been able to migrate it. On the other hand, it is a good security feature that prevents users from migrating data from one system to another.
What problems is the product solving and how is that benefiting you?
As an admin, it helps me manage most SaaS applications, users, and devices centrally. It also enables MFA and, most importantly, provides better visibility and centralized access control, as well as the radius feature.
Rishabh G.
Easy SSO Setup, Needs Better Documentation
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to configure new applications and onboard users as well. I also like the way it's easier to create new applications and then the SCIM configuration. As a DevOps and platform engineer, I've tried to onboard most of my applications to JumpCloud in much less time. The initial setup of JumpCloud was pretty easy.
What do you dislike about the product?
The documentation regarding the application onboarding for specific tools is not there and could be improved or extended. The SCIM configuration is not supported for apps like Redis Cloud, Atlas, etc. I also feel like there should be a best practices section for managing user groups as I already have 100+ user groups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps provide user access and prevents credential sharing. It's easy to configure new applications and onboard users quickly.
Narender J.
Centralized MDM and SSO Platform
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
I really like that JumpCloud serves as our centralized MDM and SSO platform across the organization. It manages device compliance for both macOS and Windows, enforces security policies, and acts as our identity provider for SaaS applications. It's great that it functions as the single source of truth for user identities, authentication, and device trust. The initial setup was very easy, especially with the support available from JumpCloud.
What do you dislike about the product?
The platform is robust, but it could be improved with enhancements in reporting depth, UI refinement, and better troubleshooting visibility. More customizable dashboards and deeper filtering capabilities for reporting, along with the ability to create role-based security views, would be valuable. From a UI perspective, consolidating policy views and reducing navigation depth for common administrative tasks would make it stronger.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for asset management, user lifecycle management, password management, and access management. It serves as our MDM and SSO platform, managing device compliance, enforcing security policies, and acting as an identity provider for SaaS applications.