Sold by: JumpCloud, Inc.
Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Sold by: JumpCloud, Inc.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By Cisco Systems, Inc.
By BeyondTrust Corporation
AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Platform
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-OS Server & Device Management
Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
Passwordless Access
Enable phishing-resistant, one-click user access via JumpCloud Go
Conditional Access
Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
Multi-Factor Authentication (MFA)
Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
Adaptive Access Policies
Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
Single Sign-On (SSO)
Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
Trusted Endpoints
Block access from unknown devices and only allow trusted devices to gain access to resources.
Device Insight
View a dashboard of all devices accessing applications, within the Duo Admin Panel.
Identity Security Insights
Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
Password Safe
Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
Privileged Remote Access
Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
Privilege Management for Windows and Mac
Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
Cloud Privilege Broker
Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.
Standard contract
No
No
No
Customer reviews
Samar G.
Powerful and Robust Cloud Based Directory
Reviewed on Mar 07, 2025
Review provided by G2
What do you like best about the product?
Jumpcloud removes the hassle we had to manage earlier of managing user identities and their devices. It's easy to deploy resources directly without worrying about permissions and devices. It Supports all major protocols like LDAP, SAML and more thus making it more powerful. The ability to be integrated with other apps like google workspace, microsoft and other solution makes it even more useful.
What do you dislike about the product?
If more deep, detailed insights could be available, then it could benefit us for measuring device performance and security events.
What problems is the product solving and how is that benefiting you?
Jumpcloud eliminates the uses of multiple identity management and brings everything like auth, device and user management and much more into a single platform. It allows us to enforce certain security policies that helps in maintaining a secure environment.
Leave a comment0 comments
Moa E.
Excellent platform that we have implemented for device and identity management
Reviewed on Mar 06, 2025
Review provided by G2
What do you like best about the product?
Its good that JumpCloud does a great job of providing important features that allow us to take control and manage devices and account access. I like that its cloud-native and allows you to do operate efficiently without any deep configuration. On top of that, I like the simple, easy-to-use interface.
What do you dislike about the product?
Overall I like everything and I dont have any problems.
What problems is the product solving and how is that benefiting you?
Many benefits, especially security and management of access to numerous devices, providing access permissions to personnel without problems, and it also helps us to move the directory to the cloud.
javed .
Simple, Secure, and Reliable IT Management
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
JumpCloud has been a game-changer for managing users, devices, and security policies. It has replaced the need for traditional on-prem directories and made IT operations much smoother. ease to use and customer support is very impressive.
What do you dislike about the product?
Occasionally, changes don’t apply instantly.
What problems is the product solving and how is that benefiting you?
User & Access Management is Easy – Adding, removing, and updating user access is seamless.
we applied password policy, bitlocker policy in jumpcloud and screen lock policy in windows and linux both.
Employees can securely log in from anywhere.
we applied password policy, bitlocker policy in jumpcloud and screen lock policy in windows and linux both.
Employees can securely log in from anywhere.
Inna S.
JumpCloud is very good cloud directory product but need to improve on dashboard navigation
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
The best about JumpCloud is very practical, easy to use and good for managing large organization directory. As the product is Cloud solution, it is really easy to use it remotely especially for internal IT support like me. I can solve several people's issue without having to meet them face to face. Additionally, it is really convenient for us to offboard talents from company and making sure that the access security is always on top.
The customer support team is very knowledgeable and be able to support or assist me to solve any issue while using JumpCloud.
The ability to integrate JumpCloud with other cloud solution and this feature is very convenient for me as a IT support.
The ease of implementation such as self-password reset really help me managing users in my organization and save a lot of time.
The customer support team is very knowledgeable and be able to support or assist me to solve any issue while using JumpCloud.
The ability to integrate JumpCloud with other cloud solution and this feature is very convenient for me as a IT support.
The ease of implementation such as self-password reset really help me managing users in my organization and save a lot of time.
What do you dislike about the product?
JumpCloud might need to improve on the dashboard navigation.
Example: The navigation between a user profile to another user profile.
In my case, when I want to navigate to search for another user, it is quite a hustle as I need to go back and forth especially when it comes to key in data for a lot of users.
Same goes to navigation between devices as well. As a IT admin, there will be time that I need to manage several devices in the same time. It would be nice if JumpCloud has better comprehensive dashboard especially when it comes to managing users or devices.
Example: The navigation between a user profile to another user profile.
In my case, when I want to navigate to search for another user, it is quite a hustle as I need to go back and forth especially when it comes to key in data for a lot of users.
Same goes to navigation between devices as well. As a IT admin, there will be time that I need to manage several devices in the same time. It would be nice if JumpCloud has better comprehensive dashboard especially when it comes to managing users or devices.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a remote support cloud solution which solve my main problem, the needs to meet each of users in my organization when it come to troubleshooting devices or access problem. It also provides a all in one solution where it has Cloud Directory Services, MDM and SSO rather than purchasing each feature with several products/vendors.
Computer & Network Security
Very good and intuitive UI, I love the product, but it’s still lacking some key features.
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Nice UI, easy to find what you are looking for.
Good responses from the support team.
Support for all major OS.
Good community guides & tutorials.
API and terminal access.
Passwrod manager.
Good responses from the support team.
Support for all major OS.
Good community guides & tutorials.
API and terminal access.
Passwrod manager.
What do you dislike about the product?
The navigation can be better, for example, to be able to open a device as a tab and minimize it instead of Closing it and going back and forth to the same place.
Password manager must have a centralized way of backing up all users’ passwords!
Better Mac pre-build policies & functionality.
Patch management of 3rd party apps.
Password manager must have a centralized way of backing up all users’ passwords!
Better Mac pre-build policies & functionality.
Patch management of 3rd party apps.
What problems is the product solving and how is that benefiting you?
MDM is easy to install, and Apple BM integration works well.
A centralized way to control both Mac and Windows devices.
Remote control from the management console.
A centralized way to control both Mac and Windows devices.
Remote control from the management console.