Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By BeyondTrust Corporation
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Centralized Identity and Access Visibility
Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection capabilities for compromised identities and privileged access misuse
Privileged Credential Management
Manages privileged passwords, accounts, credentials, secrets, and sessions for both human and machine identities with complete control and security enforcement
Least Privilege Enforcement
Enforces least privilege access dynamically across Windows, macOS, Unix, and Linux environments while preventing malware, phishing attacks, and controlling application execution
Cross-Cloud Entitlement Visibility
Delivers cross-cloud visibility of entitlements, detects account permission anomalies, and ensures access originates only from trusted sources with privilege right-sizing guidance
Granular Remote Access Control
Provides granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers with support for multiple device types and operating systems
Standard contract
No
No
No
Customer reviews
Abhinav M.
Versatile Management, But Lags at Times
Reviewed on Mar 19, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud for its unified directory and strong security features like MFA. The broad integration support with protocols like SAML and LDAP is great, offering enterprise-level integration. The simplified user interface is a plus, as it saves time for general users.
What do you dislike about the product?
I would say performance sometimes, you know, there's a lag, and alerting is limited also. So these are a few drawbacks I have noticed.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to centralize access control across mixed environments like macOS, Windows, and Linux. Its unified directory, strong security, and broad integration support make managing a flexible IT environment cost-effective and scalable.
Financial Services
Powerful directory management, but not the most intuitive
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
Centralises identity, device management, and access control across different systems.
What do you dislike about the product?
Interface and workflows can feel complex; configuration often requires technical expertise.
What problems is the product solving and how is that benefiting you?
Helps manage users, permissions, and devices from a single platform across cloud environments.
Telecommunications
Its easy to manage computers and accesses across multiple employees
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
Its easy to manage computers and accesses across multiple employees. JumpCloud is a powerful platform I use to centrally manage user identities, devices, and access across my organisation. It simplifies tasks like user provisioning, device management, and enforcing security policies, all from a single dashboard. I find it especially useful for managing both Windows and macOS systems without needing multiple tools. The cloud-based setup makes it easy to scale and manage remotely, which is great for distributed teams. Overall, it streamlines IT operations while maintaining strong security controls.
What do you dislike about the product?
The pop up when you are logged out can be very disruptive
What problems is the product solving and how is that benefiting you?
We use it to manage user identities, devices, and access to all our systems from one place. It helps control secure logins like SSO and MFA so my team can access the tools they need safely and easily. In a way, it replaces traditional IT setup with a single, centralised system to manage people, devices, and security.
Luigi P.
JumpCloud Centralizes Identity, Access, and Device Management Effortlessly
Reviewed on Mar 16, 2026
Review provided by G2
What do you like best about the product?
What I like best about JumpCloud is how it centralizes identity, access, and device management in a single platform. It makes it easy to manage users, devices, and permissions across different operating systems and cloud applications without needing multiple tools.
What do you dislike about the product?
One downside of JumpCloud is that the initial setup and configuration can be a bit complex, especially for teams that are new to identity and device management platforms. It may take some time to fully understand all of the available features and properly configure policies, integrations, and device management settings.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage users, devices, and access to company applications all in one place. Before using it, handling permissions and device management across different systems could get messy and time consuming. With JumpCloud, everything is centralized, which makes it much easier to control who has access to what.
Banking
JumpCloud Makes SSH Key Management and Access Provisioning Effortless at Scale
Reviewed on Mar 12, 2026
Review provided by G2
What do you like best about the product?
What I value most is how JumpCloud handles SSH key management at scale. Before we moved to JumpCloud, managing access to our production Linux fleet was a manual nightmare: copying public keys around and constantly worrying about “orphaned” keys left behind by former employees. Now we can provision and de-provision server access instantly from a single dashboard, which has been a huge time saver for the team. It’s essentially replaced what used to be a complex LDAP/OpenLDAP setup with a much easier workflow, so we can focus on actual engineering work instead of identity plumbing.
What do you dislike about the product?
While the core functionality is solid, the reporting tools can feel a bit basic when I’m trying to pull very specific data for an audit. The Admin UI is generally good, but as our server list has grown, searching and filtering through large groups of systems can sometimes feel a little clunky, especially compared to how smooth the rest of the experience is.
What problems is the product solving and how is that benefiting you?
The benefits are really twofold.
Security/Compliance: We can instantly revoke access for offboarded employees across every server, which is essential for meeting our security and compliance audit requirements.
Operational Efficiency: My team no longer wastes time troubleshooting “permission denied” errors or manually syncing keys. This has noticeably reduced the day-to-day to-do list for our DevOps team, so we can focus more on infrastructure scaling instead of ongoing user administration.
Security/Compliance: We can instantly revoke access for offboarded employees across every server, which is essential for meeting our security and compliance audit requirements.
Operational Efficiency: My team no longer wastes time troubleshooting “permission denied” errors or manually syncing keys. This has noticeably reduced the day-to-day to-do list for our DevOps team, so we can focus more on infrastructure scaling instead of ongoing user administration.