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    JumpCloud

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    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By JumpCloud, Inc.
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    Accolades

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    Top
    10
    In Application Servers
    Top
    100
    In Financial Services, Monitoring

    Customer reviews

     Info
    AI generated sentiment from actual customer reviews on AWS and G2
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Directory Platform
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
    Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-OS Server & Device Management
    Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
    Passwordless Access
    Enable phishing-resistant, one-click user access via JumpCloud Go
    Conditional Access
    Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
    Multi-Factor Authentication (MFA)
    Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
    Adaptive Access Policies
    Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
    Single Sign-On (SSO)
    Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
    Trusted Endpoints
    Block access from unknown devices and only allow trusted devices to gain access to resources.
    Device Insight
    View a dashboard of all devices accessing applications, within the Duo Admin Panel.
    Identity Security Insights
    Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
    Password Safe
    Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
    Privileged Remote Access
    Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    Privilege Management for Windows and Mac
    Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    Cloud Privilege Broker
    Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    3022 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Romario U.

    In love with JumpCloud

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    I love the way that Jumpcloud ir orgnized and it is easy to use, we have manners to create shortcuts and also SSOs, this improve the way that we have security on software and we can rely on company safity links to use. The documentation about integration is very accurate and the customer support is always there to help. I am now on implementation phase of JumpCloud Password Manager and I am loving the whole process. I am trying to improve the frequency of use in my company I think the best way to keep security it is to use JumpCloud every day.
    What do you dislike about the product?
    I do not have anything bad to say about Jumpcloud but I will leave here some things that you guys can use to enhance the use from all people.
    The first suggestion is to create a way to set a standard password to all new users that enters in the company.
    The second suggestion is to create the possiblitie to add tabs on users profiles, for example:between "All Applications" tabs and "Favorites" it would be awesome if we could create new tabs there
    What problems is the product solving and how is that benefiting you?
    Security and approved softwares from my company. I have always dreamed about to have an application that could get together all the softwares that we use and exclude users from enter on a fake website for example.
    Information Technology and Services

    Facilitou a utilização na empresa

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    The ease of setting up and managing the company's devices.
    What do you dislike about the product?
    It would be ideal to improve the permission granting process, especially on macOS, where multiple authorizations must currently be granted directly on the physical device for Jump to manage properly, including remote access.
    What problems is the product solving and how is that benefiting you?
    JumpCloud simplifies the setup and management of company devices, making the process more agile and efficient. This optimizes my routine by reducing the time spent on manual configurations and enhancing security and control over the devices.
    Creston V.

    Management and Authentication of users on Windows and MacOS devices

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    JumpCloud is integratable with MacOS and Windows devices. Can be used to authenticate your users before logging into their devices. Can be used as a Active Directory as well which connects to other major cloud services like AWS, Azure and GCP. Reaching out to Customer support is easy and quick.
    What do you dislike about the product?
    Need more intergratability with managing Linux devices. Sometimes users face authentication issues whilst logging into their account with JumpCloud, the process needs to be refined for efficiency.
    What problems is the product solving and how is that benefiting you?
    Managing Mac and Windows devices. Makes it easier to enroll these devices and manage them to ensure only authenticated users are logging in.
    Mayur L.

    Reliable SSO and IDP management system jumpcloud

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    we are using jumpcloud as SSO and IDP for most of our application.s Its fast and reliable. Easy to integrate with any third party application. Easy to manage users and groups and their accesses. Endpoint system management is also very much easy. Overall, its good.
    What do you dislike about the product?
    sometimes third party device authentication does not work as expected. have to retry multiple times.
    What problems is the product solving and how is that benefiting you?
    Identity and access management. by creating groups according to business units and adding respectives users to those groups. This way we can control access to the resouces using jumpcloud.
    We can easily integrate our third party applications such as jenkins, to use SSO and sign into the applications.
    Farooq A.

    One of the best Identity providers out there

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    Jumpcloud has got the basics right. Integration, identity management, app management, device management, etc anything that I can think of is handled very smoothly in Jumpcloud. The console interface is the best part, you dont feel like working on the portal but rather browsing away through it. Keep up the great work guys!
    What do you dislike about the product?
    I havent had any issues with JumpCloud. Everything like pricing, support, console interface, etc is all good.
    What problems is the product solving and how is that benefiting you?
    To manage user accounts, devices, SSO and their security aspects.
    View all reviews