Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Dimensions summary
You buy this through an annual contract sized in blocks of 100 users. Five package options set your baseline: SSO & MFA, Device Identity Management, Cloud Insights, JumpCloud Platform, and JumpCloud Platform Prime. Each covers a different mix of identity, access, and device management, with Prime adding Zero Trust and 24/7 support. You pick the package that fits your use case. If your active user count rises above the contracted amount, a matching per-user monthly overage fee applies for that package. This lets usage scale beyond your commitment without a new contract.
Top-of-mind questions for buyers
Each package is sized per user, in blocks of 100 users. A user is a person account in the directory. Suspended users still count as billable and stay in the system during suspension. So your count reflects all retained accounts, not just active sessions.
Each package has a matching per-user monthly overage fee. If active users exceed your contracted block, that fee applies for the extra users. You keep your existing contract; the overage bills those additional users automatically at the package rate. This lets usage grow without a new agreement.
SSO & MFA covers cloud directory, single sign-on, and push MFA. Device Identity Management adds cross-OS device management. Cloud Insights adds directory reporting. JumpCloud Platform combines identity, access, and device management. JumpCloud Platform Prime adds Zero Trust and 24/7 support. You pick one baseline package per contract.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
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10
In Application Servers
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100
In Applications
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across AWS services and third-party applications.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, with pre-built connectors for thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Phishing-Resistant Multi-Factor Authentication
Duo Proximity Verification prevents MFA bypass by verifying that authentication and access devices are in close proximity during the authentication process.
Unified Identity Directory
Duo Directory serves as a centralized source of truth for identity and security management, eliminating the need for external authentication sources.
Single Sign-On Platform
Duo Single Sign-On with Duo Central provides consistent user experience and simplified application access through a single login mechanism.
Passwordless Authentication
End-to-end passwordless experience from initial enrollment through authentication without password fallback or reliance on third-party identity providers.
Trusted Device Access Control
Trusted Endpoints feature blocks access from unknown and unregistered devices, allowing only registered and trusted devices to access organizational resources.
Standard contract
No
No
No
Customer reviews
Gabriel L.
Easy Device Tracking and Setup, with a Two-Factor Authentication Hitch
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
I like that JumpCloud lets me track each device’s activity in the admin console, block a device, and check its internal usage logs. It helps me keep track of device use across the company. The basic features are super easy to set up and use, and I can enable advanced features when I need them. Adding devices and setting everything up from the console was really easy. I also enjoy having security features, including two-factor authentication, in the phone app.
What do you dislike about the product?
I have issues with the two-factor authentication app on mobile. If I get logged out of my computer and the mobile app, I need to ask an admin to restore access, or I could lose access.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to track how our company devices are used; before, we didn’t have tracking for device usage.
Computer Software
JumpCloud SSO Makes App Access Easy, Fast, and Reliable
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
What I like most about JumpCloud is the single sign-on feature and how easy it makes accessing different work applications. I don't have to remember multiple passwords or constantly log in to different tools. The interface is straightforward, and switching between applications is quick and reliable. It also integrates well with the tools we use daily, which makes onboarding and managing access much easier. It's one of those tools that works quietly in the background and saves time without you really noticing.
What do you dislike about the product?
One thing I dislike about JumpCloud is that the login process can sometimes feel a bit repetitive, especially when I have to reauthenticate across different applications. Occasionally, sessions expire at inconvenient times and interrupt my workflow
What problems is the product solving and how is that benefiting you?
JumpCloud makes it easier to access all the tools we use at work without having to deal with different passwords and logins every day. It saves time, especially when switching between applications. I also like the intelligent security features that help spot unusual login activity and keep accounts secure. Most of it happens in the background, so I don't have to think much about it. Overall, it's made accessing work tools a lot simpler.
Information Technology and Services
Easy Feature Access and Highly Responsive Support
Reviewed on Oct 12, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to access all the features, and I also appreciate how responsive the support team is—whether it’s helping me out or taking on feature requests.
What do you dislike about the product?
I don’t like that there isn’t an easy way to switch between multiple tenants, although it’s not the biggest issue for me.
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping us replace our clients’ on-site tech debt, and it’s allowing us to bring some of our SMBs into the modern age.
Automotive
Robust SSO and AD Management with Minor Legacy Issues
Reviewed on Oct 12, 2026
Review provided by G2
What do you like best about the product?
I love the SSO preconfigurations and how JumpCloud enables remote connections to devices to resolve their issues. It's our main source of truth for SSO, AD sync, MDM, and password vault, and no other tools quite match what it's used for. The initial setup years back was smooth.
What do you dislike about the product?
Some of the SSO configurations are outdated, so a refresh to the apps would be nice. The password vault has run into issues, especially with the legacy version.
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems like AD alignment, remote updates, and secures through SSO apps. It acts as a one-stop shop for password vault needs and serves as our main source of truth for SSO, AD sync, and MDM.
Computer Software
Centralized Access and Easy MFA with JumpCloud
Reviewed on Oct 12, 2026
Review provided by G2
What do you like best about the product?
Most of our tools sign in through JumpCloud, so access is managed in one place. Groups decide who gets each app, and offboarding is a single action. OIDC/SAML setup is easy, and enforcing MFA for everyone was simple.
What do you dislike about the product?
Documentation on certain apps missing or incorrect.
What problems is the product solving and how is that benefiting you?
JumpCloud fixed our scattered logins. Most of our tools now sign in through one identity, with MFA on for everyone. Onboarding and offboarding happen in one place, so access is quicker to grant, safer to revoke, and easier to audit.