Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By BeyondTrust Corporation
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Centralized Identity and Access Visibility
Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection from compromised identities and privileged access misuse
Privileged Credential Management
Manages privileged passwords, accounts, credentials, secrets, and sessions for both human and machine identities with zero trust enforcement
Least Privilege Enforcement
Enforces least privilege access dynamically across Windows, macOS, Unix, and Linux endpoints while preventing malware, phishing attacks, and controlling applications
Cross-Cloud Entitlement Visibility
Provides cross-cloud visibility of entitlements, detects account permission anomalies, and identifies access from untrusted sources with privilege right-sizing guidance
Granular Remote Access Control
Enables granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers across multiple device types and operating systems
Standard contract
No
No
No
Customer reviews
Andrew S.
Now we can manage our employees and devices without extra risk
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
JumpCloud acquires proper shine regarding the maintenance of security policies in the business. I rely on it to store user credentials and access to the device in accordance with the company policies. It is integrated with such tools as Google Workspace that can be used to maintain compliance. I am also a frequent user of it as it helps to minimize the violation of the policies and prepare the audits. The effect is important to my business as the more security gaps there are the more there will be surprises in the future.
What do you dislike about the product?
What I do not appreciate about JumpCloud is the inflexibility of certain settings when in place. Internal requests may take time because of additional validation procedures involved in the process of change. There are also loopholes that need third-party tools which add overhead. Customer support performs its work, but delays may influence the access of the employees. All in all, these problems cause tension when updating and sometimes they can cripple regular activities.
What problems is the product solving and how is that benefiting you?
The greatest issue JumpCloud addresses is user access control that does not require constant cleaning up. It assists in avoiding archaic accounts and dangerous permission. My colleagues do not waste as much time asking something to be fixed and day-to-day operations are more stable. It is helpful to the business as it minimizes the mistakes and increases internal confidence. That uniformity makes the task of anyone simpler and reduces the stress levels when handling the accounts.
Nolan C.
Stable Performance with Smooth Setup
Reviewed on Jan 31, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud for its stable performance during peak login times, like shift changes or global rollouts. The initial setup was smooth.
What do you dislike about the product?
I don't like the slower agent update cycle, it'd be nice to have faster updates with clearer version change summaries.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity control for third-party support teams, enabling access to internal tools during incidents.
Firdavs S.
Great Cloud Management for Users, Devices, and Policies
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
The fact that users, devices policies and stuff can be managed from the cloud is great tbh
What do you dislike about the product?
Might not always be user friendly for beginners and also the pricing may get confusing at times. That should be improved.
What problems is the product solving and how is that benefiting you?
Helps me to authenticate the users on my app easily. But it helps me with a bunch of other stuff as well.
Louisa F.
Smooth Setup with Effective Access Management
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
I use JumpCloud for a standardized login experience for shared workstations in factories, labs, or training centers. I appreciate the uncontrolled access management after internal role changes as permissions automatically adjust. I like that JumpCloud allows for faster policy troubleshooting because changes are traceable and reversible. I also enjoy having minimal dependency on VPNs, which is excellent for everyday access management. Additionally, the initial setup was smooth.
What do you dislike about the product?
Smarter default settings
What problems is the product solving and how is that benefiting you?
I use JumpCloud for standardized login experiences and managing access. It solves uncontrolled access issues after role changes and allows faster policy troubleshooting since changes are traceable and reversible, with minimal VPN dependency.
Tobias R.
Fast Setup and Enhanced Security with JumpCloud
Reviewed on Jan 28, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud because it provides a consistent experience across IT teams, which is really helpful. The initial setup was fast, which is always a plus.
What do you dislike about the product?
I think the Identity Change Simulation feature could be better. It would be nice to have a preview of the impact of user or group updates and built-in rollback history.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to improve security posture and solve inconsistent login experiences across departments. It provides a consistent experience across IT teams.