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    BeyondTrust

     Info
    Deployed on AWS
    Identity security platform that detects threats and protects all identities, access, and endpoints.
    4.6

    Overview

    Secure Every Identity Across Every Environment - human, machine, AI agent - across every computing environment

    In a world of compromised identities, stolen passwords, and unauthorized access, the "trust but verify" approach is no longer a sustainable security practice. Cloud adoption, increased software automation, the proliferation of non-human / machine accounts, and the use of disparate systems to manage identities are contributing to a sprawl of identities, and the challenge of visualizing and controlling these identities is leaving organizations vulnerable to identity-based attacks that exploit hidden attack paths. In order to protect your organization, you need to gain control of all privileged identities and access so you can defend the hidden attack path into your network.

    BeyondTrust is the only identity security platform that allows you to detect threats across your entire identity estate and respond by controlling privileges, access, credentials, and secrets.

    • Identity Security Insights - Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse. See Resources below for a no cost Security Risk Assessment
    • Password Safe - Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust. - Privileged Remote Access - Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    • Remote Support - Supercharge your service desk with secure access and support for any device, any system, from anywhere - including Windows, macOS, Linux, Android, & iOS. See Resources below for a Free Trial.
    • Endpoint Privilege Management for Windows and Mac - Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    • Endpoint Privilege Management for Linux - Control root access and enforce least privilege on Linux systems by replacing sudo with a centrally managed and audited privilege management solution.

    Empower your business with identity and access security from BeyondTrust. Our integrated platform delivers fast time to value with solutions that are simple to deploy, and with a superior user experience. Our products are optimized for cloud and hybrid environments, and seamlessly integrate with your current environment.

    For more information contact us at https://www.beyondtrust.com/sem/aws-marketplace  for a custom configuration, product SKU, or private offer.

    Highlights

    • Simple to deploy with fast time-to-value
    • Protects users, AI agents, machine identities, secrets, devices, and access across all modern and traditional environments
    • Provides advanced discovery, intelligence, and deep contextual analytics to reduce identity risk, proactively detect threats, and combat attacks across your entire infrastructure

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Customer success and satisfaction are the primary goals of BeyondTrust, and we are committed to providing world-class products and exceptional Technical Support services to our customers. Our mission is to deliver consistent, timely, and professional support that meets the needs of customers of all sizes on a global scale. mysupport@beyondtrust.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By BeyondTrust Corporation
    By JumpCloud, Inc.

    Accolades

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    Top
    10
    In Financial Services
    Top
    100
    In Applications
    Top
    10
    In Application Servers

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Centralized Identity and Access Visibility
    Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection capabilities for compromised identities and privileged access misuse
    Privileged Credential Management
    Manages privileged passwords, accounts, credentials, secrets, and sessions for human and machine identities with zero trust enforcement
    Privileged Remote Access Control
    Enables granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers
    Endpoint Privilege Management
    Enforces least privilege on Windows, macOS, and Linux systems through local admin rights removal, sudo replacement with centralized audited solutions, and application control
    Threat Detection and Analytics
    Delivers advanced discovery, intelligence, and deep contextual analytics to detect threats, identify hidden attack paths, and combat identity-based attacks across infrastructure
    Single Sign-On (SSO)
    Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
    Multi-Factor Authentication (MFA)
    Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
    Adaptive Authentication
    Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
    Identity Lifecycle Management
    Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across AWS services and third-party applications.
    Directory Integration
    Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, with pre-built connectors for thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
    Cloud Directory Identity Management
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On and Multi-Factor Authentication
    Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-Operating System Server and Device Management
    Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
    Passwordless and Conditional Access
    Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
    Unified Platform with Zero Trust Capabilities
    Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    355 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    79%
    18%
    3%
    0%
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    4 AWS reviews
    |
    351 external reviews
    External reviews are from G2  and PeerSpot .
    Vaseem B.

    Secure, Convenient SSH Access with Easy Setup and Team Collaboration

    Reviewed on Nov 09, 2026
    Review provided by G2
    What do you like best about the product?
    I find BeyondTrust Remote Support handy and secure, like having multi-factor authentication. I can collaborate with my team and grant access to specific resources for particular groups. I also like that I can log in and create SSH access without needing individual usernames. With the provided guidelines, setup was very easy.
    What do you dislike about the product?
    Nothing
    What problems is the product solving and how is that benefiting you?
    I don't need individual usernames; I log in to BeyondTrust Remote Support and create SSH access directly.
    sunder S.

    My views on BeyondTrust Remote Support

    Reviewed on Nov 05, 2026
    Review provided by G2
    What do you like best about the product?
    Connects smoothly across many platforms. Reliable across diverse operating systems. Security tracking and internal training features. IT integration with specific tools like ServiceNow. IT teams to manage, service, and repair unattended systems securely.
    What do you dislike about the product?
    The licensing and cost of ownership is high. Initial setting is difficult. Not well designed for beginners. Requires time to navigate, feels outdated. Lack of full features for certain environments.
    What problems is the product solving and how is that benefiting you?
    Higher efficiency. Increases first call resolution rates. No VPN required. Single centralized interface for troubleshooting desktops, laptops, mobile devices. Protecting connections. Privileged password. Records complete session videos.
    Asad G.

    Secure Remote Support with Excellent Screen Recording

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    A very attractive feature for remote support is the built-in security. The best part during support is the screen recording feature.
    What do you dislike about the product?
    Need high speed internet for proper support
    What problems is the product solving and how is that benefiting you?
    Remote support to our customers for Resolve PC, Laptop and CCTV camera problems without physically visit
    Hemanth K.

    Secure, Well-Controlled Remote Support with Strong Auditing and Visibility

    Reviewed on Oct 27, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about BeyondTrust Remote Support is that it offers a secure, well-controlled way for IT teams to remotely assist users and manage systems without compromising security. It provides strong access controls along with auditing and clear visibility into remote sessions, while still keeping the process straightforward for support teams so they can troubleshoot problems quickly.
    What do you dislike about the product?
    What I dislike most is that BeyondTrust Remote Support can sometimes feel complicated to configure and administer, especially when it comes to managing policies, integrations, and permissions. I also think the overall user experience could be more streamlined and intuitive.
    What problems is the product solving and how is that benefiting you?
    BeyondTrust Remote Support provides a secure, controlled way to remotely support users and systems. It helps teams resolve issues faster while maintaining strong access controls, along with clear visibility and thorough auditing. As a result, support becomes more efficient, operational disruption is reduced, and the security risks associated with remote access are lowered.
    Jorgelina U.

    Easy and Integrated Remote Access, Though Slow with Weak Connections

    Reviewed on Oct 27, 2026
    Review provided by G2
    What do you like best about the product?
    I like that BeyondTrust Remote Support integrates with the medical imaging equipment I service, something other solutions don't do as easily. It's super easy to use, intuitive, and fast at times, and I don't rely on a user to access the devices. It also saves me from traveling to provide support and allows me to collaborate with radiologists and nurses to address their concerns.
    What do you dislike about the product?
    With certain connections, BeyondTrust Remote Support tends to be slow. They should improve the delay when using mobile internet or a connection that isn't very fast.
    What problems is the product solving and how is that benefiting you?
    BeyondTrust Remote Support helps me solve remote access to medical imaging devices, with which other solutions have difficulty integrating. This solution integrates quite well with them.
    View all reviews