JumpCloud
JumpCloud, Inc.External reviews
3,514 reviews
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So Practic!
What do you like best about the product?
It is very easy to use and quite intuitive. I use it every day because it provides a safe space for me at work.
What do you dislike about the product?
The look and feel is probably what I like the least.
What problems is the product solving and how is that benefiting you?
This provides a secure environment for me to work at my workplace.
Unified User Authenticationand Device Management
What do you like best about the product?
- It aims to simplify IT operations by unifying user authentication, device management, and application access under one platform.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
What do you dislike about the product?
- There is a limited offline support available.
- Pricey for small teams.
- Pricey for small teams.
What problems is the product solving and how is that benefiting you?
It is easy solution to maintain active directory online and for identity management.
Its a very useful platform
What do you like best about the product?
I appreciate how the software functions and the promptness of its updates.
What do you dislike about the product?
Perhaps the password reset time could be a bit longer.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been helpful for me in managing antivirus protection and preventing unnecessary downloads.
Almost good, but not perfect yet
What do you like best about the product?
It's secure, can manage via app, admin panel is good
What do you dislike about the product?
A bit too rigid, like not allowing some terminal commands or some passwords, maybe set by company admin, but they say jumpcloud is responsible, plus auto approval for some basic requests like update chrome etc,
What problems is the product solving and how is that benefiting you?
Laptop security, no misuse, leakage of sensitive data
Worked with JumpCloud; liked the control, disliked constant admin approvals.
What do you like best about the product?
I like that JumpCloud provides a single platform for identity and device management, reducing the need for multiple tools. Its cloud-native nature makes it easy to scale without worrying about on-prem infrastructure. The ability to integrate with a wide range of applications and support for Zero Trust security principles adds to its convenience and reliability.
What do you dislike about the product?
One drawback is that I need to go through the admin for every single update or download. This makes small tasks a bit restrictive and slows down workflows when I just want to install or update something quickly on my device.
What problems is the product solving and how is that benefiting you?
From a security perspective, it ensures my devices are properly managed, credentials are protected, and access to apps or resources is controlled with strong policies. This minimizes vulnerabilities and helps maintain a safer environment without me needing to handle security configurations manually.
Seamless Identity and Access Management with JumpCloud
What do you like best about the product?
The centralized identity management across devices and applications is the most powerful aspect. It eliminates the need for multiple tools by combining directory services, SSO, MFA, and device management in one platform. The cloud-first approach also saves us from maintaining complex on-prem infrastructure.
It is extremely helpful to have user provisioning, access policies, and device compliance under a single pane of glass. The integrations with popular SaaS tools and security features like conditional access and MFA make onboarding and offboarding seamless. For a fast-scaling company like Zoomcar, it reduces operational overhead while improving security posture
It is extremely helpful to have user provisioning, access policies, and device compliance under a single pane of glass. The integrations with popular SaaS tools and security features like conditional access and MFA make onboarding and offboarding seamless. For a fast-scaling company like Zoomcar, it reduces operational overhead while improving security posture
What do you dislike about the product?
Reporting and analytics could be more detailed, especially when tracking user activity across apps. The UI, while clean, can sometimes make advanced configurations harder to find. Additionally, some integrations still require manual tweaks, which slows down initial setup.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the complexity of managing user identities, access, and devices across a distributed workforce. Instead of juggling multiple tools for directory services, SSO, MFA, and endpoint management, we now have a single platform that handles all of it. This has made onboarding and offboarding employees much faster, improved compliance with security policies, and reduced IT overhead. For us, the biggest benefit is the increased security without adding extra friction for users, along with the scalability to support our growing team
Modern Identity & Access Management
What do you like best about the product?
What I like best about JumpCloud is its strong focus on security. No matter is the laptop is stolen they can open without password .
What do you dislike about the product?
One challenge I’ve faced with JumpCloud is the strict password policy in our organization. After three incorrect login attempts, my laptop gets blocked, and I need to contact the administrator to regain access. Additionally, the frequent update notifications can feel disruptive at times. While I understand these policies are designed for stronger security, they can sometimes impact productivity
What problems is the product solving and how is that benefiting you?
JumpCloud is enabling our organization to consolidate identity and access management, device management, and security enforcement all into one platform. It does away with the necessity of using many different tools because it integrates SSO, MFA, and endpoint control into a single dashboard. To me, this translates into being able to log in once securely to all of the apps and resources I require, while IT manages compliance and security requirements being met across devices.
My personal review on jump cloud
What do you like best about the product?
JumpCloud provides a centralized hub for efficiently overseeing both users and their devices. It delivers seamless connectivity with other tools, easy-to-use APIs for developers, and enables organizations to implement multi-factor authentication and security rules quickly, all without unnecessary complexity
What do you dislike about the product?
One observation about JumpCloud is that its interface may initially seem somewhat complicated, especially when managing numerous users or policies. Some of its advanced functions require a learning curve, and the documentation may not cover every detail thoroughly. Nevertheless, once familiar with the platform, it becomes reliable and stable for ongoing use
What problems is the product solving and how is that benefiting you?
JumpCloud offers a cloud-based solution for managing identities and devices without the need for on-premises infrastructure. It streamlines user provisioning, strengthens security through multi-factor authentication, and simplifies access management across various applications. This approach has saved time on manual configurations, improved security protocols, and facilitated a smoother onboarding process for new employees
My perspective on jumpcloud
What do you like best about the product?
JumpCloud makes it easy to manage users and devices in one place. It supports smooth integrations, developer-friendly APIs, and lets you quickly set up MFA and security policies without hassle
What do you dislike about the product?
One challenge I’ve noticed with JumpCloud is that the interface can feel a little complex at the beginning, particularly when handling a large number of users or policies. A few advanced features also take time to learn, and the documentation could be more comprehensive in certain areas. However, after getting accustomed to the platform, it proves to be stable and dependable.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses the need for centralized identity and device management without relying on on-premise infrastructure. It makes user provisioning straightforward, enhances security with MFA, and simplifies access control across different applications. This has helped me save time on manual setup, strengthen security practices, and ensure a smoother onboarding experience for new team members.
JumpCloud helps me to manage various IT complexities and other associated tasks that comes with it
What do you like best about the product?
Having been a system administrator for a company for many years and having managed upwards of seven hundred users, it came a time when I had to create workflows and policies for users. Those policies would then automate user and system policies to monitor and manage users in most enterprise software in use. Long story short I have spent time setting up such systems that manage users, systems, and processes. I've become accustom to spending time day in day out manually creating user accounts, setting roles for users and keeping records for which applications users can access.
What do you dislike about the product?
Expanding on how reporting works would be useful—I have a strong tendency to need datasets in a very particular way, and more often than not, I have to use other tools to pull the data and massage it beyond recognition. There are also times where the UI does not review the level of polish needed for more complex group management. Support has been patchy with respect to the complexity of the question, and the right question to be asked in a bid to address the concern is might not be the most convenient context.
What problems is the product solving and how is that benefiting you?
The way other solutions provided JumpCloud solves my fragmentation problem. I no longer need to context switch for identity management, device management and access control, as I work in a ‘single pane of glass’ environment. This means I have lower manual touchpoints, reduced on/offboarding setup mistakes, and more confidence access is actually controlled.
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