JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Cloud Management for Users, Devices, and Policies
What do you like best about the product?
The fact that users, devices policies and stuff can be managed from the cloud is great tbh
What do you dislike about the product?
Might not always be user friendly for beginners and also the pricing may get confusing at times. That should be improved.
What problems is the product solving and how is that benefiting you?
Helps me to authenticate the users on my app easily. But it helps me with a bunch of other stuff as well.
Smooth Setup with Effective Access Management
What do you like best about the product?
I use JumpCloud for a standardized login experience for shared workstations in factories, labs, or training centers. I appreciate the uncontrolled access management after internal role changes as permissions automatically adjust. I like that JumpCloud allows for faster policy troubleshooting because changes are traceable and reversible. I also enjoy having minimal dependency on VPNs, which is excellent for everyday access management. Additionally, the initial setup was smooth.
What do you dislike about the product?
Smarter default settings
What problems is the product solving and how is that benefiting you?
I use JumpCloud for standardized login experiences and managing access. It solves uncontrolled access issues after role changes and allows faster policy troubleshooting since changes are traceable and reversible, with minimal VPN dependency.
Fast Setup and Enhanced Security with JumpCloud
What do you like best about the product?
I like JumpCloud because it provides a consistent experience across IT teams, which is really helpful. The initial setup was fast, which is always a plus.
What do you dislike about the product?
I think the Identity Change Simulation feature could be better. It would be nice to have a preview of the impact of user or group updates and built-in rollback history.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to improve security posture and solve inconsistent login experiences across departments. It provides a consistent experience across IT teams.
JumpCloud handles Users & Devices; does its job
What do you like best about the product?
Prior to using JumpCloud our user account information was spread out everywhere, Active Directory for some items, Google Workspace for others and local user accounts on various machines and no one really knew who had access to what. Now we can view and administer all users and devices through a single dashboard and control user access levels without having to switch between multiple systems. This makes it much easier to remove access to an ex-employee by being able to lock them down everywhere simultaneously as opposed to hoping we were able to eliminate all possible avenues of access.
What do you dislike about the product?
Typing this on my phone waiting for the bus that is late again, as usual. The interface gets cluttered and has too many menus and settings hidden in weird places, making it take a long time to find what you are trying to accomplish unless you have used it every day. Additionally, the mobile application is very limited, I tried to accomplish something on my phone once and gave up. Also, the search function does not work correctly, it will often fail to find what you are searching for even though you know it is there.
What problems is the product solving and how is that benefiting you?
The Directory Service piece is somewhat useful in that you can administer user accounts from one area (across multiple systems) as opposed to logging into 5-6 different admin consoles to add/remove users and I also like how it can connect to both Mac and PC machines, thus eliminating the need for individual tools for each OS, making the process of adding new users/users resetting passwords easier.
A Cloud-Based Active Directory Replacement That Removes Barriers
What do you like best about the product?
I liked that it works as a cloud-based Active Directory replacement, and not only that, but its also a very useful tool for invoice consolidation. I also liked that it provides a common language regardless of the operating system, which is why its been so successful. We not only saw fewer closed tickets, but we also removed many barriers to getting everything working perfectly.
What do you dislike about the product?
So far, so good. Sure, I’ll admit not everything is perfect, but it works, and that’s exactly what we wanted.
What problems is the product solving and how is that benefiting you?
It’s been very good, especially in our environment. It benefits us enormously thanks to its agility in unified endpoint management and password enforcement, and so far it has been excellent. I hope it continues this way.
A powerful all-in-one platform that simplifies IT management
What do you like best about the product?
I like how JumpCloud simplifies identity, device, and access management into one platform. It feels impactful because it directly helps IT teams work smarter and more securely.
What do you dislike about the product?
Like any growing platform, JumpCloud can feel a bit complex at first, especially for new users. But that also comes from how powerful and feature-rich the product is.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of managing users, devices, and access across different systems from one place. That makes work more efficient, secure, and less time-consuming for teams like mine.
Very Secure and Reliable
What do you like best about the product?
I really like how secure and centralized JumpCloud is. It simplifies identity, device, and access management in one platform, while maintaining strong security, scalability, and reliability for growing teams.
What do you dislike about the product?
While JumpCloud is powerful, the platform can feel complex for first-time users. The learning curve and initial setup may require time and guidance to fully utilize all features effectively.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the challenge of managing users, devices, and access across multiple systems by bringing everything into one secure, centralized platform. This reduces security risks, simplifies IT operations, and improves productivity by making access management more efficient and reliable.
Centralized Control with Great Automation
What do you like best about the product?
I like JumpCloud for its strong login protection through multi-factor authentication. I appreciate how it solves the problem of scattered identity and access management tools with its centralized control. User access, device management, and login security are all handled from one dashboard, which saves time and makes security enforcement consistent across the organization. The automation works really well, as onboarding, offboarding, and access control happen quickly with very little manual effort. Also, the initial setup was fairly straightforward, and once configured, it worked smoothly.
What do you dislike about the product?
Overall it works well, but the interface can feel a bit complex at first, especially for new admins. Some advanced configurations also take time to understand.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for strong login protection with multi-factor authentication, solving the issue of scattered identity and access management tools. I love its centralized control, as it handles user access, device management, and login security from one dashboard, saving time and ensuring consistent security.
Simple Cloud Directory That Makes Cross-Platform User & Device Management Easy
What do you like best about the product?
Jump cloud is its simple cloud-based directory that makes managing users' devices and access across platforms very easy and efficient.
What do you dislike about the product?
Jump cloud can feel limited in advanced features and can become expensive as the number of users and devices grows.
What problems is the product solving and how is that benefiting you?
Jump Cloud solves identity and device management problems by centralizing users access device control and authentication across platforms which benefits me by simplifying administration improving security and reducing manual IT work.
One Login for All Accounts—Simple, Secure, and Hassle-Free
What do you like best about the product?
You don’t need multiple passwords.
Having a single username and password for all your accounts is a blessing. It also helps secure your device and your data.
Having a single username and password for all your accounts is a blessing. It also helps secure your device and your data.
What do you dislike about the product?
If you don't have your phone on you you might not be able to log in .
What problems is the product solving and how is that benefiting you?
Having multiple passwords and forgetting them is no longer a problem. I don’t end up getting logged out of my account in the middle of something important.
showing 1 - 10