JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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External reviews are not included in the AWS star rating for the product.
Simple UI, Effective Authentication
What do you like best about the product?
I use JumpCloud as part of our IT infrastructure, mainly for password storage and two-factor authentication on our mobile phones and laptops. I think it's a very good product with a simple and intuitive user interface. The overall user experience is straightforward, simple, and clear. Most of the tools we use within the organization, like Slack, Gmail, and HubSpot, are integrated with JumpCloud, which I find really convenient.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
JumpCloud primarily solves two-factor authentication and keeps all organization logins in one place.
Secure Password Management with Room for Improvement
What do you like best about the product?
I like that JumpCloud provides one place for all passwords, making management easier. The autofill 2FA feature makes it quick and simple to log in to web apps, which is really convenient. As a user, I found the initial setup easy enough.
What do you dislike about the product?
I don't like the too many pop ups and duplicate recording of passwords. It should auto identify duplicate entries for the same website.
What problems is the product solving and how is that benefiting you?
JumpCloud enhances password security with 2FA and simplifies logging into web apps. It keeps all passwords in one place and supports quick and simple access to services.
JumpCloud Makes Authentication and System Management Easy and Secure
What do you like best about the product?
I used jump cloud in all environment in our organisation.Its very helping in authenticate and overall system mangement.It make easy to access and with security .
What do you dislike about the product?
in the starting i can say its little bit diffiicult to understand when you will used to jump cloud you will like it to use
What problems is the product solving and how is that benefiting you?
Basically It give Centarlized way to manage of our infra to access, which make easy to performo ur day to day task. It alsop helpful for Audit and help us keep everything in organized and well manners.
JumpCloud Makes Authentication and Asset Management Simple
What do you like best about the product?
We are using JumpCloud in our whole environment and honestly it is working really well for authentication and asset management. It helps us keep access control and administration more structured and consistent, which makes things easier on daily life
What do you dislike about the product?
nothing, jumpcloud's UI is so simpler and easier, integration accross the agents are so seemless,
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage users, access, and infra from common place. Because of this, our day to day operations become much easier. Also, having a proper list of users and servers helps a lot during audits and keeps everything organized
Integrated Identity and Device Management, Room for Improvement
What do you like best about the product?
I like that JumpCloud helps us integrate workforce identity with our SSO applications, as well as manage devices. It's all integrated, with workforce identity, device management, and MDM. This integration works across three platforms: Windows, Linux, and macOS.
What do you dislike about the product?
I think there's a little bit of disconnectedness between the MDM policy delivery and some of the commands functionality. We had implemented Cortex XDR installs for Cortex XDR via MDM with Apple. And we also created a command to do that as well. I think that there could be a little bit more on a coherent connectedness between the commands and the MDM policy that are set up.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates workforce identity with our SSO applications and manages devices across three platforms: Windows, Linux, and macOS. It serves as the authentication delivery mechanism to our workforce.
Simplified Secure Access for Remote Teams
What do you like best about the product?
I like how JumpCloud reduces operational uncertainty related to access management and ensures secure login access for my remote media production team. The initial setup was also fast.
What do you dislike about the product?
I would like a more detailed identity health scoring dashboard.
What problems is the product solving and how is that benefiting you?
JumpCloud ensures secure login access for my remote media production team, solving authentication consistency issues by unifying identity governance.
Fast Setup with Consistent Identity Structure
What do you like best about the product?
I appreciate that JumpCloud provides a consistent identity structure regardless of company size. The initial setup was fast.
What do you dislike about the product?
Customizable login experience branding for different business units.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me by providing an identity service for temporary disaster recovery sites and reduces manual efforts by linking access directly to manage identity. It offers a consistent identity structure regardless of company size.
Versatile Management, But Lags at Times
What do you like best about the product?
I like JumpCloud for its unified directory and strong security features like MFA. The broad integration support with protocols like SAML and LDAP is great, offering enterprise-level integration. The simplified user interface is a plus, as it saves time for general users.
What do you dislike about the product?
I would say performance sometimes, you know, there's a lag, and alerting is limited also. So these are a few drawbacks I have noticed.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to centralize access control across mixed environments like macOS, Windows, and Linux. Its unified directory, strong security, and broad integration support make managing a flexible IT environment cost-effective and scalable.
Powerful directory management, but not the most intuitive
What do you like best about the product?
Centralises identity, device management, and access control across different systems.
What do you dislike about the product?
Interface and workflows can feel complex; configuration often requires technical expertise.
What problems is the product solving and how is that benefiting you?
Helps manage users, permissions, and devices from a single platform across cloud environments.
Its easy to manage computers and accesses across multiple employees
What do you like best about the product?
Its easy to manage computers and accesses across multiple employees. JumpCloud is a powerful platform I use to centrally manage user identities, devices, and access across my organisation. It simplifies tasks like user provisioning, device management, and enforcing security policies, all from a single dashboard. I find it especially useful for managing both Windows and macOS systems without needing multiple tools. The cloud-based setup makes it easy to scale and manage remotely, which is great for distributed teams. Overall, it streamlines IT operations while maintaining strong security controls.
What do you dislike about the product?
The pop up when you are logged out can be very disruptive
What problems is the product solving and how is that benefiting you?
We use it to manage user identities, devices, and access to all our systems from one place. It helps control secure logins like SSO and MFA so my team can access the tools they need safely and easily. In a way, it replaces traditional IT setup with a single, centralised system to manage people, devices, and security.
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