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    Jamf Protect

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    Sold by: Jamf 
    Deployed on AWS
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    Jamf Protect is an endpoint security and mobile threat defense (MTD) solution that helps organizations defend against modern threats, maintain endpoint compliance, identify active threats and respond to them.
    4.6

    Overview

    Purpose-built endpoint security and mobile threat defense (MTD) for Mac and mobile devices that allows organizations to maintain compliance, defend against the modern threat landscape, identify and respond to security incidents with minimal impact to the end user experience.

    Why Jamf Protect?

    Apple's rapid growth and adoption in the enterprise make Apple devices an appealing target. Jamf Protect enhances Apple's built-in security features by increasing visibility, preventions, controls and remediation capabilities. Jamf Protect uses native security frameworks in macOS and iOS to offer same-day support for the latest Apple software and hardware.

    Highlights

    • Endpoint Protection - Comprehensive detection and protection for Apple-specific malware and attacks. Device controls to manage how removable storage devices are used to prevent data loss.
    • Threat Prevention - Prevent threats that put corporate data at risk. Block phishing, ransomware, malicious domains. Block web-based or internet-based threats. Enforce acceptable use policy and block risky content.
    • Compliance & Visibility - Audit security benchmarks to ensure ongoing compliance of Mac and mobile devices. Log rich telemetry to aide in incident investigations. Full visibility into security events.

    Details

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    Vendor Insights

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    Buyer guide

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    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Jamf Protect
    Jamf Protect Offer
    $50,000.00

    Vendor refund policy

    No Refunds

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.

    Support Email: support@jamf.com 

    US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.

    Open a ticket or contact your account team in the Jamf Support Portal.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    50
    In IT Business Management
    Top
    10
    In Device Security, Device Management
    Top
    50
    In Device Management, Device Security

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Customer service
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    Overview

     Info
    AI generated from product descriptions
    Endpoint Protection
    Comprehensive detection and protection for Apple-specific malware and attacks with device controls to manage removable storage devices and prevent data loss.
    Threat Prevention
    Prevention of phishing, ransomware, malicious domains, and web-based threats with enforcement of acceptable use policies and blocking of risky content.
    Compliance and Visibility
    Audit of security benchmarks for Mac and mobile device compliance with rich telemetry logging and full visibility into security events for incident investigations.
    Native Security Framework Integration
    Utilization of native security frameworks in macOS and iOS to provide same-day support for latest Apple software and hardware updates.
    Mobile Threat Defense
    Mobile threat defense capabilities for iOS devices to identify and respond to security incidents with minimal impact to end user experience.
    Zero-Touch Device Deployment
    Automatic transformation of Apple devices into enterprise-ready endpoints upon first power-on with pre-configured apps, settings, and security controls without user intervention.
    Identity Provider and Single Sign-On Integration
    Deep integration with identity providers enabling automatic blueprint and control assignment based on user data, with support for customized login experiences.
    Self-Healing Security Controls
    Over 150 configurable security settings monitored and automatically enforced by the Kandji Agent with automatic remediation if settings drift from specified configuration.
    Unified Endpoint Detection and Response
    Single agent delivering both MDM and EDR functionality with file metadata analysis, malicious activity detection, and quarantine capabilities during file download operations.
    Compliance Framework Templates
    Pre-built security templates mapped to NIST, CIS, and STIG frameworks enabling rapid deployment of advanced security configurations across device fleets with customizable individual settings.
    Unified Endpoint Management
    Manage multiple device types and operating systems including Android, iOS, iPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices from a single console
    Mobile Threat Defense
    Enable mobile threat defense with continuous on-device protection and near real-time dashboards to identify and remediate security risks
    Device Enrollment and Onboarding
    Support Over-the-Air (OTA) device enrollment, Apple Business Manager integration, and Android Enterprise zero-touch enrollment for streamlined device setup
    Enterprise Mobility Management
    Provide MDM and EMM capabilities with containerization and device security features for inventory visibility of devices, apps, content, and corporate data across corporate-owned and BYOD programs
    AI-Powered Security Automation
    Deliver AI-powered real-time alerts and automated security policy enforcement through the Compliance Engine and Action Orchestrator for routine and complex endpoint tasks

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
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    -
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    -
    -
    No security profile
    No security profile

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.6
    10 ratings
    5 star
    4 star
    3 star
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    70%
    30%
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    0 AWS reviews
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    10 external reviews
    External reviews are from PeerSpot .
    reviewer2799429

    Secure access to company sites has protected our devices and now runs quietly in the background

    Reviewed on Jan 25, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Jamf Protect  at my organization is that we use it for VPN to access company websites through VPN. A specific example of how we use Jamf Protect  for VPN access is that my organization uses it to secure the MacBook devices that have been provided to us. When we were signing up for this, we received our laptop devices and with the initial setup, Jamf Protect was configured to avoid breaching any sensitive information.

    What is most valuable?

    The best features Jamf Protect offers, in my opinion, is that the one we are using currently is excellent for helping secure the devices, but other than that, I do not have any idea of what other features Jamf Protect offers.

    I am confident that Jamf Protect has impacted my organization positively because we have been using it for quite a while now. Since I joined this company recently, I have not noticed any security-related changes. Regarding productivity and peace of mind, I do not see much work around this, so I would say that Jamf Protect is doing an excellent job securing the devices.

    I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.

    What needs improvement?

    Regarding improvements for Jamf Protect, I receive the warnings related to insecure website accesses through mail at a later stage, so if they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.

    Regarding how Jamf Protect communicates these alerts, I think it is useful as it is now, the way they inform us through emails. However, when I use this office device to access some personal websites, I do not receive any alert at that time and later on in the evening when I am checking my emails, I receive this email from Jamf Protect saying that there was a website I accessed which had a threat level of medium or minor. At that time, I do not know which website caused this, so it would be more helpful if the device itself could flag it at the point when I access the website. Other than that, I think it is still useful because it is mostly company-related activities and there are very few personal websites, so I can still identify the suspects.

    For how long have I used the solution?

    I have been using Jamf Protect since I joined my last company. We use this for VPNs and VPN connections.

    What do I think about the stability of the solution?

    In my experience, Jamf Protect is very stable right now, and I have not faced any issues related to it to date.

    What do I think about the scalability of the solution?

    I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.

    How are customer service and support?

    I have not faced any issues with Jamf Protect, so I have no feedback on customer support from my or my team's experience.

    How would you rate customer service and support?

    Negative

    How was the initial setup?

    A specific example of how we use Jamf Protect for VPN access is that my organization uses it to secure the MacBook devices that have been provided to us. When we were signing up for this, we received our laptop devices and with the initial setup, Jamf Protect was configured to avoid breaching any sensitive information.

    What other advice do I have?

    My advice for others looking into using Jamf Protect is that it is an excellent tool to use to secure your devices, so I would recommend moving forward with it.

    I give Jamf Protect a rating of eight out of ten. I gave it an eight out of ten because it is working behind the scenes, and I do not have any data as a client, so that might be related to authorization accesses since I am just a Level 3 employee at my company. The senior folks or the security folks might be having more detailed access to that, and apart from that, the shortcoming regarding the warnings received through emails is another point. Regarding our relationship with this vendor, my company is just a customer, and we do not have a business relationship other than that. My overall review rating for Jamf Protect is eight out of ten.

    reviewer2584980

    Experience agile user-centric security with AI-powered endpoint protection

    Reviewed on Oct 15, 2024
    Review provided by PeerSpot

    What is our primary use case?

    I use Jamf Protect  for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.

    How has it helped my organization?

    Jamf Protect  gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.

    What is most valuable?

    The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.

    What needs improvement?

    The dependency on Jamf Pro  or SIEM  or SOAR  for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.

    For how long have I used the solution?

    I have been using it for the last four years.

    How are customer service and support?

    The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have an understanding of CrowdStrike and certain security solutions from Forcepoint.

    What other advice do I have?

    I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.

    I'd rate the solution eight out of ten.

    Dinesh Venkates

    Effective device management, enhance threat detection and smooth integration

    Reviewed on May 27, 2024
    Review provided by PeerSpot

    What is our primary use case?

    Jamf Protect manages all Apple devices, deploys and upgrades applications, and enforces security features like blocking data transfers and improving security profiles.

    How has it helped my organization?

    Compliance is ensured through encryption, like with DEP.

    Jamf Protect adapted to evolving security threats specific to macOS. We integrated with Microsoft Defender for added protection.

    Compared to on-premises solutions, there are a lot of features improved in cloud-based solutions. The performance after implementation is better than with on-premises solutions.

    Integration is also easy. Nothing complex about it. I never found any issues with it.

    What is most valuable?

    Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features.

    We can block data transfer and manage other security aspects through profiles.

    What needs improvement?

    Beginners need initial training and have basic/essential knowledge.

    For how long have I used the solution?

    I used it for five years. I moved to the cloud version two years ago. Before that, it was on-premises. It was Jamf's own cloud (private cloud).

    What do I think about the stability of the solution?

    I would rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability a ten out of ten.

    How are customer service and support?

    The customer service and support are good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I would rate my experience with the initial setup a ten out of ten, with ten being easy.

    Initially, the deployment took 15 days for the pilot phase, and then another 15 days for production. However, the actual deployment itself only took 15 days, as it was preconfigured.

    So it took around one month in total. Stakeholder approval caused a delay, but the actual deployment for the facility department was only 15 days.

    No maintenance is required because everything is associated. It's a cloud solution, so we only need to modify applications for the services.

    So, 99.9% of the time, it's working fine.

    What was our ROI?

    There are many financial benefits because everything is managed in a single cloud for Apple devices, with no need for third-party software.

    What other advice do I have?

    Everything is working well for me; it also supports single sign-on. Jamf Protect is very good and excellent.

    Overall, I would rate the solution a ten out of ten. I would recommend it to other users. Beginners should have basic knowledge. If they have normal, basic knowledge, they can use the resources provided with the solution.

    Ashitosh Bankar

    Searches incoming and outgoing traffic for malware and monitors the network for security

    Reviewed on Apr 25, 2024
    Review provided by PeerSpot

    What is our primary use case?

    Our customers use Jamf Protect for security purposes.

    What is most valuable?

    Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.

    What needs improvement?

    The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.

    For how long have I used the solution?

    I have been using Jamf Protect for 2 years.

    What do I think about the stability of the solution?

    I rate the solution a seven out of ten for stability.

    What do I think about the scalability of the solution?

    More than 10 to 15 enterprise business customers use Jamf Protect.

    I rate the solution a nine out of ten for scalability.

    How was the initial setup?

    On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

    What about the implementation team?

    Deploying the solution for testing does not take more than two to three hours. However, deploying the solution in a production environment may take a day or two. The basic part of deployment is the configuration, and then we use Jamf Pro to deploy the package of Jamf Protect.

    What's my experience with pricing, setup cost, and licensing?

    Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support.

    On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution’s pricing ten out of ten.

    What other advice do I have?

    We are working with the latest version of the solution. Our customers utilize Jamf Protect only in the Mac environment. Customers should get a MacBook before installing Jamf Protect. Jamf Protect is the ideal solution for Mac because it is deeply integrated with Apple devices and is aware of bugs.

    Overall, I rate the solution a nine out of ten.

    Amit-Sarkar

    Allows users to easily monitor miscellaneous activities occurring in their environments

    Reviewed on Apr 24, 2024
    Review provided by PeerSpot

    What is our primary use case?

    Jamf Protect is basically an endpoint solution for any external drives since it can detect any kind of malware attacks or any miscellaneous activities that occur through a device. If someone is trying to take out the data without permission, the tool also detects that.

    What is most valuable?

    The most valuable features of the solution are in terms of data, especially whenever someone is trying to take out some data or trying to do any miscellaneous activities, which are areas that Jamf Protect easily catches. The aforementioned area consists of the tool's most useful and important feature.

    An important point associated with the product is in the area related to the external drives, and it can be considered as an additional feature that most corporations need nowadays.

    What needs improvement?

    The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution.

    There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro.

    The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.

    For how long have I used the solution?

    I have been using Jamf Protect for four years.

    What do I think about the stability of the solution?

    It is a great and stable solution. As long as your product is good, you can achieve what you are trying to do. Stability-wise, I rate the solution a seven out of ten.

    What do I think about the scalability of the solution?

    It is definitely a scalable solution. It should be a mandatory solution for any organization using Mac devices.

    Around 350 people in my company use the product.

    My company plans to increase the usage of the solution. In the future, my organization plans to make Mac devices available to users, so we may probably add a few more licenses from Jamf Protect.

    How are customer service and support?

    The solution's technical team has to be a bit aggressive from a support perspective. The solution's technical team needs to pay keen attention to the support part.

    How was the initial setup?

    The product's initial setup phase has very simple steps. If you have Jamf Pro in your environment, you don't have to do any migration. If you buy Jamf Protect separately, it can be installed very quickly and doesn't take much time.

    The solution can be deployed if you are using Jamf Pro. I don't think that you need something else apart from Jamf Pro to deploy Jamf Protect.

    Which other solutions did I evaluate?

    I have also evaluated other solutions, but Jamf Protect is the best solution for Mac management.

    What other advice do I have?

    Apart from Jamf Protect one doesn't need any other security tool. If you have a tool already in your existing premises then such a product can be integrated with Jamf Protect.

    I recommend the product to those who plan to use it. Users should try to first be on Jamf Pro and then move to Jamf Protect. Experience with Jamf Pro is mandatory.

    The product's benefit is simple since it allows users to monitor everything related to miscellaneous activities, as well as the existing external drives that someone puts into the environment. The tool can also help monitor if someone is trying to take out some data through any means you can monitor with this solution.

    I rate the tool an eight out of ten.

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