Sold by: Jamf
Deployed on AWS
Vendor Insights
The Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect to provide complete management and security for Apple devices at one flat rate per user.
4.8
Overview
Jamf is the only company that provides complete management and security solutions for an Apple first environment that is enterprise-secure, consumer-simple and protects personal privacy.
The Jamf Business Plan includes Jamf's flagship Apple device management solution (Jamf Pro), identity and access management (Jamf Connect), and endpoint security (Jamf Protect), making up one integrated and cohesive platform to manage and secure Apple at scale.
IT and Security teams benefit from saving time and resources otherwise spent on managing devices and supporting end users while gaining full control over how devices are used and how company data is accessed and secured.
With Jamf's Business Plan you have everything you need to implement a zero trust strategy so that only trusted users on enrolled devices can access company apps and data on compliant devices. Jamf's solutions are robust and powerful but do not come at the expense of the end user experience. End users enjoy the Apple experience they know and have come to expect from personal and work devices alike with no interruptions.
Highlights
- Jamf Pro - Jamf Pro provides IT with powerful workflows for device and app management, inventory and security, ensuring users are productive from wherever they work. Gain full visibility over devices in real-time and take actions based off of dynamic Smart Groups.
- Jamf Connect - Jamf Connect is purpose-built for Mac and mobile devices to streamline authentication, identity management and modern remote access. Give users the power to leverage a single cloud-based identity to gain secure access to the resources and apps they need to be productive.
- Jamf Protect - Jamf Protect is a complete solution for endpoint security, mobile threat defense (MTD) and content filtering. Leveraging advanced Apple threat intelligence, It helps organizations defend against modern threats, maintain endpoint compliance and control what content is accessed on work devices.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Business Plan | Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect. | $50,000.00 |
Jamf Premium Cloud | Add-on that provides flexibility and control over your cloud server. | $20,000.00 |
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.com
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Device Management
Top
10
In Device Security, Device Management
Top
50
In Device Management, Device Security
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Device and Application Management
Provides IT workflows for device and app management with real-time visibility and dynamic Smart Groups for targeted actions across Apple devices.
Identity and Access Management
Enables single cloud-based identity authentication and access management purpose-built for Mac and mobile devices with modern remote access capabilities.
Endpoint Security and Threat Defense
Delivers endpoint security, mobile threat defense, and content filtering leveraging advanced Apple threat intelligence to defend against modern threats.
Zero Trust Strategy Implementation
Supports zero trust security model ensuring only trusted users on enrolled devices can access company apps and data on compliant devices.
Unified Platform Integration
Integrates device management, identity management, and endpoint security into a single cohesive platform for managing and securing Apple devices at scale.
Zero-Touch Device Deployment
Automatic transformation of Apple devices into enterprise-ready endpoints upon first power-on with pre-configured apps, settings, and security controls without user intervention.
Identity Provider and Single Sign-On Integration
Deep integration with identity providers enabling automatic blueprint and control assignment based on user data, with support for customized login experiences.
Self-Healing Security Controls
Over 150 configurable security settings monitored and automatically enforced by the Kandji Agent with automatic remediation if settings drift from specified configuration.
Unified Endpoint Detection and Response
Single agent delivering both MDM and EDR functionality with file metadata analysis, malicious activity detection, and quarantine capabilities during file download operations.
Compliance Framework Templates
Pre-built security templates mapped to NIST, CIS, and STIG frameworks enabling rapid deployment of advanced security configurations across device fleets with customizable individual settings.
Unified Endpoint Management
Manage multiple device types and operating systems including Android, iOS, iPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices from a single console
Mobile Threat Defense
Enable mobile threat defense with continuous on-device protection and near real-time dashboards to identify and remediate security risks
Device Enrollment and Onboarding
Support Over-the-Air (OTA) device enrollment, Apple Business Manager integration, and Android Enterprise zero-touch enrollment for streamlined device setup
Enterprise Mobility Management
Provide MDM and EMM capabilities with containerization and device security features for inventory visibility of devices, apps, content, and corporate data across corporate-owned and BYOD programs
AI-Powered Security Automation
Deliver AI-powered real-time alerts and automated security policy enforcement through the Compliance Engine and Action Orchestrator for routine and complex endpoint tasks
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
Priyanka T.
Automated Apple Governance: Achieving Total Fleet Visibility and Department Organization with Jamf
Reviewed on Mar 01, 2026
Review provided by G2
What do you like best about the product?
The most impressive part of Jamf Now is the "at-a-glance" visibility it provides for a distributed team of Apple users. I oove how the Devices grid clearly maps out who is using what hardware whether it's Grace Hooper on an iPad mini 4 or John Appleseed in Sales with a retina model making inventory management feel effortless. The ability to assign devices to specific departments like operations, sales and management directly within the dashboard ensures that every team member has the exact app suite and security Blueprints they need to stay productive.
What do you dislike about the product?
I have noticed that the Enrollment process for legacy devices, like an older iPhones 5s, can occasionally require more manual steps than the zero touch experience we get with newer Macbooks. Additionally the 12 of 12 search filter is helpful, but more advanced sorting for Last check in would be a great addition for spotting inactive hardware.
What problems is the product solving and how is that benefiting you?
Jamf now has solved our "configuration drift" problem by allowing us to enforce consistent Blueprints and Apps across our entire mobile fleet. It has effectively eliminated the need for manual setup sessions, as we now verify thet every iPad frok the "Accounting iPad" to Janes iPad is correctly synced with our corporate VPP and DEP accounts. Overall, it provides the enterprise grade stability and Apple-specific precision we need to keep our operations running smoothly.
Avyan S.
Streamlined Apple Ecosystem Management, Scaling Deployment and Security with Jamf Now
Reviewed on Feb 28, 2026
Review provided by G2
What do you like best about the product?
What I enjoy most about Jamf Now is how it simplifies the deployment and management of Apple devices across different departments. I love the visual simplicity of the Devices dashboard, being able to see at a glance that Grace in Operations has her iPad mini 4 synced or that Susan in Sales is using an iPad Touch makes fleet oversight incredibly easy.
What do you dislike about the product?
While the interface is clean, the Demo account banner at the top csn sometimes obscure the Enroll This Device button when you're working quickly. I've also noticed that the filtering options for larger fleets could be more robust to help us find specific hardware faster.
What problems is the product solving and how is that benefiting you?
Jamf Now has solved our manual configuration problem ny acting as a centralised hub for all Apple device management. It has effectively eliminated the guesswork in our security posture, as the dashboard automatically shows us which devices, like our office Macbook Air are managed amd compliant with our company policies. Overall it provides the stable, Apple native precision we need to manage our growing hardware footprint with total confidence.
Primary/Secondary Education
Powerful Inventory and Search, but Jamf’s Complexity and Support Need Improvement
Reviewed on Feb 17, 2026
Review provided by G2
What do you like best about the product?
A broad range of options is available, and the inventory display is detailed and easy to understand. The search option is great as well.
What do you dislike about the product?
Jamf is very complex to work with. Over the past few years, the quality of support has declined, and it’s now difficult to get the help I need compared to their competitors.
What problems is the product solving and how is that benefiting you?
Jamf provided an MDM solution for 14,000+ devices, supporting users with various access levels and needs.
John D.
Jamf Filled the Gap for Managing Our Macs.
Reviewed on Jan 20, 2026
Review provided by G2
What do you like best about the product?
We had a product to MDM to manage our Windows environment but not our Macs. Jamf provided that for us.
What do you dislike about the product?
We haven't found anything to dislike about the product yet. So n/a for me.
What problems is the product solving and how is that benefiting you?
Jamf is serving as our MDM for Macs, i
Digambar Ghosalkar
Focused on improving patch control while identity integration has supported secure macOS automation
Reviewed on Jan 07, 2026
Review from a verified AWS customer
What is our primary use case?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls can be used for customization within MDM . I write custom P lists using JSON schema for multi-stage configuration changes for the operating system, as well as zero-touch enrollment and control through scripting. With a decade of experience in macOS, that is my strong point.
While I would not say I particularly favor Jamf Pro , I understand that the operating system's features and abilities greatly influence its effectiveness with MDM solutions. Jamf Pro was the first MDM solution to work with macOS in daemon form, continually checking in from the server to devices. Previously, communication only occurred via APNS, which limited management capabilities. The daemon setup allows for constant checking and configuration pushing, greatly benefiting large deployments and automation efforts. Many MDM solutions today still lack this capability.
Regarding the self-service feature, I note that Jamf Pro recently released Self-Service Plus, integrated with compliance and identity control. Currently working with a banking organization, I prefer hands-on experience, but the described features seem top-notch and aligned with security solutions. It reflects their understanding of rapidly changing infrastructure.
What is most valuable?
I had AWS cloud configuration with Jamf Pro at Cognizant, but the organization prefers licensed-based SaaS operations instead of maintaining instances. In some banking sectors, if Jamf Pro completes its security audits and SOC audits, they also prefer cloud options. Ultimately, Jamf Pro runs its instance on AWS .
Jamf Pro's inventory management contributes to lifecycle management and procurement decisions depending on the organization. Lifecycle management is straightforward with Jamf Pro, as it records all information. Admins can guide device training flows easily, integrating with ServiceNow for additional customization and updates through APIs.
The main benefits I see from using Jamf Pro depend heavily on the admin's configuration and the organization. For a dynamic MDM solution for macOS, I always recommend Jamf Pro. Conversely, identities from other providers offer essential functions too. Organizations can manage macOS devices cost-effectively with Intune for basic needs.
What needs improvement?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. Sometimes deployment fails without clear visibility for both users and admins, which still needs improvements.
In addition to patching, I see potential for improvement with Jamf Pro. Something similar to JumpCloud , where identity can sync with devices upon enrollment, would be valuable. Implementing a solution to maintain constant identity control, especially considering limitations due to FileVault, could enhance functionality.
For how long have I used the solution?
I have been working with Jamf Pro since it was Casper 9, which has been since 2017.
What do I think about the scalability of the solution?
I find Jamf Pro scalable, but larger organizations should inform Jamf Pro for instance management. High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro. I have utilized custom scripts for OS updates that Jamf Pro monitors, necessitating careful management of device traffic communication.
What other advice do I have?
My benefits from Jamf Pro's integration with Azure AD and G Suite for identity management are somewhat limited. I can configure SSO and use Entra ID as an identity provider. The customization depends on organizational preferences. While Azure AD offers good solutions for SSO and OIDC configurations, it lacks the dynamism of solutions like Okta or OneLogin , being static at a user management level. Jamf Pro manages security components effectively through smart groups, which can quickly update status and block non-compliant devices.
I have not used Jamf Pro's reporting features in a long time. Jamf Pro is not an antivirus but effectively manages macOS devices, notably in detecting suspicious activities and compliance control when using Jamf Protect . I recognize its effectiveness but lack recent hands-on experience.
My advice for organizations considering Jamf Pro is that it varies by organization. Many struggle with fundamental features, particularly around security contexts. Collaboration between developers and security teams is vital for understanding product capabilities. Despite challenges, I believe it is an excellent, customizable solution for managing macOS devices. I would rate this review a 3 for customer service.