Overview

Product video
Jamf is the only company that provides complete management and security solutions for an Apple first environment that is enterprise-secure, consumer-simple and protects personal privacy.
The Jamf Business Plan includes Jamf's flagship Apple device management solution (Jamf Pro), identity and access management (Jamf Connect), and endpoint security (Jamf Protect), making up one integrated and cohesive platform to manage and secure Apple at scale.
IT and Security teams benefit from saving time and resources otherwise spent on managing devices and supporting end users while gaining full control over how devices are used and how company data is accessed and secured.
With Jamf's Business Plan you have everything you need to implement a zero trust strategy so that only trusted users on enrolled devices can access company apps and data on compliant devices. Jamf's solutions are robust and powerful but do not come at the expense of the end user experience. End users enjoy the Apple experience they know and have come to expect from personal and work devices alike with no interruptions.
Highlights
- Jamf Pro - Jamf Pro provides IT with powerful workflows for device and app management, inventory and security, ensuring users are productive from wherever they work. Gain full visibility over devices in real-time and take actions based off of dynamic Smart Groups.
- Jamf Connect - Jamf Connect is purpose-built for Mac and mobile devices to streamline authentication, identity management and modern remote access. Give users the power to leverage a single cloud-based identity to gain secure access to the resources and apps they need to be productive.
- Jamf Protect - Jamf Protect is a complete solution for endpoint security, mobile threat defense (MTD) and content filtering. Leveraging advanced Apple threat intelligence, It helps organizations defend against modern threats, maintain endpoint compliance and control what content is accessed on work devices.
Details
Unlock automation with AI agent solutions

Features and programs
Security credentials achieved
(1)

Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Business Plan | Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect. | $50,000.00 |
Jamf Premium Cloud | Add-on that provides flexibility and control over your cloud server. | $20,000.00 |
Vendor refund policy
No Refunds
Custom pricing options
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.comÂ
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
Standard contract
Customer reviews
Has managed devices efficiently and improved reliability over five years
What is our primary use case?
I don't use Jamf Connect, just Jamf Pro, Jamf Protect, Jamf School, and Jamf Stiff Internet.
We are customers of Google and Amira. We are a Google school in the education sector.
We used to have Exchange, but we replaced it with Google as our primary use case.
They have AI tools like Gemini, and we're relying heavily on them.
What is most valuable?
I'm working with Jamf products. I'm fifty-five and have been generally satisfied with Jamf Pro.
The pricing is a bit high, but Jamf products are very powerful in managing Mac.
Google Cloud Storage is completely free for us. All the Google apps are free for education.
I've been dealing with Google Cloud Storage for more than ten years now.
What needs improvement?
There is a lot of room for improvements for Jamf Pro, but they are working on many things.
For how long have I used the solution?
This is my fifth year now with Jamf Pro.
How are customer service and support?
Sometimes the support is not available twenty-four hours, and it would be great to get support whenever needed. I always recommend having online meetings directly to resolve the issues, but sometimes I end up sending emails back and forth to resolve the issues, which is not the best scenario.
We are doing great with technical support and performance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to have AirWatch workspace before Jamf Pro.
Which other solutions did I evaluate?
We decided to switch for saving a lot of money from Microsoft Island, and it's more reliable to have it as a cloud solution.
What other advice do I have?
I purchased Jamf Pro from a reseller in South Africa.
For Google Cloud Storage life cycle management rules for data retention management, I would give it a nine.
We want Gemini Pro for school free of charge, and we don't want to pay for it.
I would rate this review a nine overall.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has supported centralized management of all Apple devices while ensuring high security and compliance
What is our primary use case?
I am still working on the same technology with Jamf Pro , Jamf Protect , and Jamf Compliance. I can answer questions about my experience with Jamf Pro .
What is most valuable?
I am using the latest version of Jamf Pro.
Jamf Self Service is utilized because once the Mac is enrolled into Jamf Pro, Self Service will always be available. This is a basic feature that everyone uses. If a Mac is enrolled in any organization into Jamf Pro, Self Service will be the first thing available on the Mac. The main purpose of keeping Self Service on the Mac is it functions similarly to an App Store used on iPhone and Mac that Apple provides. Self Service allows users to download and install only approved and authorized software that the organization makes available.
Patch management is also a good tool. Apple has implemented this feature, but currently it is not working effectively. Scripts and packages can be customized based on the organization's needs and can be deployed from Jamf Pro. While the inbuilt feature of Jamf Pro is not feasible currently, management can be handled through Bash script or Python script from Jamf Pro itself with some customization.
Inventory management is effective in Jamf Pro. I can manage inventory and create reports showing how many machines are managed and which operating system versions they are running. I can categorize machines by type, such as Intel machines, M1 machines, or M4 machines. The inventory management capabilities are excellent.
What needs improvement?
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations.
The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji . Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
For how long have I used the solution?
I have been working with Jamf Pro for almost eight years.
How are customer service and support?
I would rate their technical support a seven out of ten. They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough. In these cases, I need to escalate to our customer success manager, who then reaches out to senior technical associates. The senior technical folks then connect with us to resolve the issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am going to continue using Jamf Pro while learning InTune due to market requirements. InTune's main advantage is its lower price point. Organizations receive InTune access at no additional cost with their Office 365Â enterprise licenses. Since many organizations use Microsoft Office or Microsoft Office 365Â for Outlook and MS Office, InTune becomes part of their bundle package with minimal support required. This is the primary reason some companies are transitioning to InTune.
How was the initial setup?
I deployed Jamf Pro myself in my previous company from scratch on an on-prem server, and in my current company, I performed the configurations on the cloud from scratch.
What other advice do I have?
Jamf Pro is used to manage all Apple devices, including Apple laptops, iPhones, iPads, and Apple TVs. All devices can be managed centrally from Jamf Pro for software updates, patching, and customizations. Restrictions on Mac devices, such as file sharing, Bluetooth blocking, or any feature customization can be managed from Jamf Pro as a Mobile Device Management tool.
Jamf Pro is useful for making Mac devices compliant with organizational security requirements. Organizations can block unwanted features that might lead to data breaches. For example, iPhone mirroring, which Apple recently included in Mac OS, along with internal features such as screen sharing, can be blocked. Jamf Pro's Compliance feature ensures Mac devices remain compliant and prevent data breaches.
On-premise deployment is more challenging to manage because it involves internal servers, configurations, and security requirements that must meet organizational needs. Cloud deployment is easier because the setup and servers are pre-configured by Jamf Pro. While I manage internal configurations and settings for Mac devices, on-premise setup requires managing server installation, configurations, repositories, company databases, connections, and ports.
I rate Jamf Pro 9 out of 10.
