Sold by: Jamf
Deployed on AWS
Vendor Insights
The Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect to provide complete management and security for Apple devices at one flat rate per user.
4.8
Overview
Jamf is the only company that provides complete management and security solutions for an Apple first environment that is enterprise-secure, consumer-simple and protects personal privacy.
The Jamf Business Plan includes Jamf's flagship Apple device management solution (Jamf Pro), identity and access management (Jamf Connect), and endpoint security (Jamf Protect), making up one integrated and cohesive platform to manage and secure Apple at scale.
IT and Security teams benefit from saving time and resources otherwise spent on managing devices and supporting end users while gaining full control over how devices are used and how company data is accessed and secured.
With Jamf's Business Plan you have everything you need to implement a zero trust strategy so that only trusted users on enrolled devices can access company apps and data on compliant devices. Jamf's solutions are robust and powerful but do not come at the expense of the end user experience. End users enjoy the Apple experience they know and have come to expect from personal and work devices alike with no interruptions.
Highlights
- Jamf Pro - Jamf Pro provides IT with powerful workflows for device and app management, inventory and security, ensuring users are productive from wherever they work. Gain full visibility over devices in real-time and take actions based off of dynamic Smart Groups.
- Jamf Connect - Jamf Connect is purpose-built for Mac and mobile devices to streamline authentication, identity management and modern remote access. Give users the power to leverage a single cloud-based identity to gain secure access to the resources and apps they need to be productive.
- Jamf Protect - Jamf Protect is a complete solution for endpoint security, mobile threat defense (MTD) and content filtering. Leveraging advanced Apple threat intelligence, It helps organizations defend against modern threats, maintain endpoint compliance and control what content is accessed on work devices.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Business Plan | Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect. | $50,000.00 |
Jamf Premium Cloud | Add-on that provides flexibility and control over your cloud server. | $20,000.00 |
Vendor refund policy
No Refunds
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Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.com
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Device Management
Top
10
In Device Security, Device Management
Top
50
In Device Management, Device Security
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Device and Application Management
Provides IT workflows for device and app management with real-time visibility and dynamic Smart Groups for targeted actions across Apple devices.
Identity and Access Management
Enables single cloud-based identity authentication and access management purpose-built for Mac and mobile devices with modern remote access capabilities.
Endpoint Security and Threat Defense
Delivers endpoint security, mobile threat defense, and content filtering leveraging advanced Apple threat intelligence to defend against modern threats.
Zero Trust Strategy Implementation
Supports zero trust security model ensuring only trusted users on enrolled devices can access company apps and data on compliant devices.
Unified Platform Integration
Integrates device management, identity management, and endpoint security into a single cohesive platform for managing and securing Apple devices at scale.
Zero-Touch Device Deployment
Automatic transformation of Apple devices into enterprise-ready endpoints upon first power-on with pre-configured apps, settings, and security controls without user intervention.
Identity Provider and Single Sign-On Integration
Deep integration with identity providers enabling automatic blueprint and control assignment based on user data, with support for customized login experiences.
Self-Healing Security Controls
Over 150 configurable security settings monitored and automatically enforced by the Kandji Agent with automatic remediation if settings drift from specified configuration.
Unified Endpoint Detection and Response
Single agent delivering both MDM and EDR functionality with file metadata analysis, malicious activity detection, and quarantine capabilities during file download operations.
Compliance Framework Templates
Pre-built security templates mapped to NIST, CIS, and STIG frameworks enabling rapid deployment of advanced security configurations across device fleets with customizable individual settings.
Unified Endpoint Management
Manage multiple device types and operating systems including Android, iOS, iPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices from a single console
Mobile Threat Defense
Enable mobile threat defense with continuous on-device protection and near real-time dashboards to identify and remediate security risks
Device Enrollment and Onboarding
Support Over-the-Air (OTA) device enrollment, Apple Business Manager integration, and Android Enterprise zero-touch enrollment for streamlined device setup
Enterprise Mobility Management
Provide MDM and EMM capabilities with containerization and device security features for inventory visibility of devices, apps, content, and corporate data across corporate-owned and BYOD programs
AI-Powered Security Automation
Deliver AI-powered real-time alerts and automated security policy enforcement through the Compliance Engine and Action Orchestrator for routine and complex endpoint tasks
Standard contract
No
No
No
Customer reviews
Banking
Strong macOS Management Solution, but Premium Pricing
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
What I like best about Jamf Pro is how deeply it integrates into the Apple ecosystem while still remaining flexible enough for enterprise-scale management. As a Client Platform Engineer managing macOS and iOS devices daily, Jamf Pro allows us to automate large parts of the device lifecycle, from zero-touch deployment and configuration to software distribution, compliance, and troubleshooting.
One of the biggest strengths is the balance between powerful functionality and usability. Features like Smart Groups, Configuration Profiles, Patch Management, and the API make it possible to build highly automated workflows that save significant operational time. The API in particular has improved our workflow a lot, especially as Jamf continues to expand and modernize the Jamf Pro API compared to the Classic API.
The platform also integrates well with other Apple-focused solutions such as Jamf Connect, Microsoft Intune, Entra ID, and security tools, which helps create a seamless identity and compliance experience for end users. Self Service and the newer Self Service+ experience also provide a much better user experience by giving users controlled access to apps, policies, and troubleshooting tools without needing IT involvement for every request.
Another aspect I value highly is the strong macOS admin community around Jamf. The combination of official documentation, Jamf Nation, training courses, and community-created scripts/tools makes solving complex challenges much easier. Support experiences have generally been very positive, especially for more advanced enterprise topics.
Overall, Jamf Pro has helped us standardize deployments, reduce manual work, improve the end-user experience, and manage Apple devices at scale in a reliable and efficient way.
One of the biggest strengths is the balance between powerful functionality and usability. Features like Smart Groups, Configuration Profiles, Patch Management, and the API make it possible to build highly automated workflows that save significant operational time. The API in particular has improved our workflow a lot, especially as Jamf continues to expand and modernize the Jamf Pro API compared to the Classic API.
The platform also integrates well with other Apple-focused solutions such as Jamf Connect, Microsoft Intune, Entra ID, and security tools, which helps create a seamless identity and compliance experience for end users. Self Service and the newer Self Service+ experience also provide a much better user experience by giving users controlled access to apps, policies, and troubleshooting tools without needing IT involvement for every request.
Another aspect I value highly is the strong macOS admin community around Jamf. The combination of official documentation, Jamf Nation, training courses, and community-created scripts/tools makes solving complex challenges much easier. Support experiences have generally been very positive, especially for more advanced enterprise topics.
Overall, Jamf Pro has helped us standardize deployments, reduce manual work, improve the end-user experience, and manage Apple devices at scale in a reliable and efficient way.
What do you dislike about the product?
One of the biggest downsides of Jamf Pro is the pricing, especially when additional products or premium features are required on top of Jamf Pro itself. While the platform is very powerful, the overall cost can become difficult to justify for some organizations compared to competing MDM solutions.
Another challenge is that some newly announced features sometimes feel like early beta versions when they first become available. Features such as the Jamf App Catalog or Self Service+ had a lot of potential, but in practice they initially felt incomplete and required additional development time before becoming stable and fully enterprise-ready. This can make it difficult to adopt new functionality immediately in production environments.
There are also occasional inconsistencies between the modernized UI and older areas of the platform, which can make navigation and administration feel fragmented at times. In larger environments, troubleshooting can also become complex depending on the interaction between configuration profiles, policies, compliance settings, and integrations.
That said, Jamf does usually continue improving features over time and actively responds to customer feedback, which helps address many of these issues in later releases.
Another challenge is that some newly announced features sometimes feel like early beta versions when they first become available. Features such as the Jamf App Catalog or Self Service+ had a lot of potential, but in practice they initially felt incomplete and required additional development time before becoming stable and fully enterprise-ready. This can make it difficult to adopt new functionality immediately in production environments.
There are also occasional inconsistencies between the modernized UI and older areas of the platform, which can make navigation and administration feel fragmented at times. In larger environments, troubleshooting can also become complex depending on the interaction between configuration profiles, policies, compliance settings, and integrations.
That said, Jamf does usually continue improving features over time and actively responds to customer feedback, which helps address many of these issues in later releases.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us solve the challenge of managing and securing large numbers of Apple devices in an enterprise environment while still providing a good user experience for employees.
Before using Jamf, many administrative tasks required manual work and direct IT involvement. With Jamf Pro, we are able to automate device enrollment, configuration, software deployment, patch management, compliance enforcement, and troubleshooting workflows. This has significantly reduced the time spent on repetitive tasks and allows our team to focus more on improving the platform instead of handling routine support work.
The platform is especially valuable for zero-touch deployments. New Macs can be shipped directly to users and automatically configured during setup with the correct settings, applications, security configurations, and access permissions. This greatly improves onboarding speed and consistency across the environment.
Jamf also helps us maintain security and compliance standards while still keeping the Apple user experience intact. Integrations with identity providers and security tools allow us to build automated workflows around authentication, compliance, and access management.
Another major benefit is the flexibility Jamf provides through Smart Groups, policies, scripting, and the API. This allows us to create customized workflows tailored to our environment instead of relying only on standard MDM functionality.
Overall, Jamf Pro has improved scalability, reduced manual administration effort, standardized deployments, and created a better experience for both IT administrators and end users.
Before using Jamf, many administrative tasks required manual work and direct IT involvement. With Jamf Pro, we are able to automate device enrollment, configuration, software deployment, patch management, compliance enforcement, and troubleshooting workflows. This has significantly reduced the time spent on repetitive tasks and allows our team to focus more on improving the platform instead of handling routine support work.
The platform is especially valuable for zero-touch deployments. New Macs can be shipped directly to users and automatically configured during setup with the correct settings, applications, security configurations, and access permissions. This greatly improves onboarding speed and consistency across the environment.
Jamf also helps us maintain security and compliance standards while still keeping the Apple user experience intact. Integrations with identity providers and security tools allow us to build automated workflows around authentication, compliance, and access management.
Another major benefit is the flexibility Jamf provides through Smart Groups, policies, scripting, and the API. This allows us to create customized workflows tailored to our environment instead of relying only on standard MDM functionality.
Overall, Jamf Pro has improved scalability, reduced manual administration effort, standardized deployments, and created a better experience for both IT administrators and end users.
Justin R.
Gold standard
Reviewed on May 07, 2026
Review provided by G2
What do you like best about the product?
It’s easy to use for managing devices at large scale, and it offers a wide range of capabilities to keep devices up to date and secure.
What do you dislike about the product?
Certain UI features could be improved for better view, filtering and reporting.
What problems is the product solving and how is that benefiting you?
Jamf helps ensure PHI data stays safe and secure on endpoints.
Stephan K.
Robust, Highly Customizable, and Built for Flexibility
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
I really appreciate how robust and customizable it is.
What do you dislike about the product?
We covered it during the event today, but the biggest pain point is lack of information, for example when a policy fails to run, or other backend things either happen or don’t happen without explanation. I’d say over communication is always better than not enough information.
What problems is the product solving and how is that benefiting you?
Deploying computers, iPads, and Apple TVs for church IT and production. It saves us so much time and effort when configuring and repurposing devices.
Greg E.
Solid Mac Management with Room for Growth
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
I like Jamf's good user interface and integration, and I appreciate its growing ability for seamless deployment. The Jamf user group is active and insightful.
What do you dislike about the product?
The pricing is steep, and it seems like Jamf has gotten big enough that they might have lost the hunger of their startup years. Initial setup wasn't too difficult but the early days did require professional services to really get the ball rolling.
What problems is the product solving and how is that benefiting you?
Jamf provides visibility, compliance, app delivery, and device management for Apple devices.
Nate L.
Best-in-Class Mac Management That’s Straightforward and Flexible
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
Jamf device management is the best in the business for Mac management. It’s straightforward to use, and the modular approach makes it easy to tailor for different compliance requirements and user experiences.
What do you dislike about the product?
Testing can sometimes be confusing, but once you figure out the best way to structure beta testing in a meaningful way, it’s not too bad. That said, the IdP login integration for account creation could use some work, since it has been difficult to fit into certain workflows.
What problems is the product solving and how is that benefiting you?
Device management in a high-compliance environment has been a massive benefit for us. The compliance baselines are a Huge win