Sold by: Jamf
Deployed on AWS
Vendor Insights
The Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect to provide complete management and security for Apple devices at one flat rate per user.
4.8
Overview
Jamf is the only company that provides complete management and security solutions for an Apple first environment that is enterprise-secure, consumer-simple and protects personal privacy.
The Jamf Business Plan includes Jamf's flagship Apple device management solution (Jamf Pro), identity and access management (Jamf Connect), and endpoint security (Jamf Protect), making up one integrated and cohesive platform to manage and secure Apple at scale.
IT and Security teams benefit from saving time and resources otherwise spent on managing devices and supporting end users while gaining full control over how devices are used and how company data is accessed and secured.
With Jamf's Business Plan you have everything you need to implement a zero trust strategy so that only trusted users on enrolled devices can access company apps and data on compliant devices. Jamf's solutions are robust and powerful but do not come at the expense of the end user experience. End users enjoy the Apple experience they know and have come to expect from personal and work devices alike with no interruptions.
Highlights
- Jamf Pro - Jamf Pro provides IT with powerful workflows for device and app management, inventory and security, ensuring users are productive from wherever they work. Gain full visibility over devices in real-time and take actions based off of dynamic Smart Groups.
- Jamf Connect - Jamf Connect is purpose-built for Mac and mobile devices to streamline authentication, identity management and modern remote access. Give users the power to leverage a single cloud-based identity to gain secure access to the resources and apps they need to be productive.
- Jamf Protect - Jamf Protect is a complete solution for endpoint security, mobile threat defense (MTD) and content filtering. Leveraging advanced Apple threat intelligence, It helps organizations defend against modern threats, maintain endpoint compliance and control what content is accessed on work devices.
Details
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Deployed on AWS
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Pricing
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Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Business Plan | Jamf Business plan bundles Jamf Pro, Jamf Connect and Jamf Protect. | $50,000.00 |
Jamf Premium Cloud | Add-on that provides flexibility and control over your cloud server. | $20,000.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.com
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Device Management
Top
10
In Device Security, Device Management
Top
50
In Device Management, Device Security
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Device Management
Provides powerful workflows for device and app management with real-time visibility and dynamic Smart Groups
Identity and Access Management
Streamlines authentication and identity management using single cloud-based identity for secure resource access
Endpoint Security
Offers comprehensive endpoint security with mobile threat defense and content filtering leveraging advanced Apple threat intelligence
Zero Trust Strategy
Implements zero trust access control ensuring only trusted users on enrolled and compliant devices can access company resources
Platform Integration
Delivers a cohesive and integrated platform combining device management, identity management, and security solutions for Apple environments
Device Management
Comprehensive mobile device management (MDM) solution specifically designed for Apple platform devices including Mac, iPhone, iPad, and Apple TV
Endpoint Security
Advanced endpoint detection and response functionality delivered through a unified single agent with comprehensive threat intelligence
Automated Configuration
Over 150 configurable security settings with self-healing device controls that automatically monitor and enforce compliance without additional scripting
Identity Integration
Deep integration with identity providers and single sign-on systems, enabling automatic blueprint and control assignments based on user identity data
Software Update Management
Automated app patching and managed OS updates across device fleet, ensuring consistent software versions without manual intervention
Unified Endpoint Management
Comprehensive management platform supporting multiple device types and operating systems including Android, iOS, iPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices
Mobile Device Security
Enterprise Mobility Management (EMM) capabilities with containerization, device security features, and protection for corporate-owned and BYOD environments
Zero-Touch Device Enrollment
Over-the-Air (OTA) device enrollment with support for Apple Business Manager and Android Enterprise zero-touch enrollment processes
AI-Powered Management
AI-driven real-time alerts and security policy enforcement with automated compliance monitoring and task orchestration
Multi-Platform Device Monitoring
Comprehensive inventory visibility across devices, applications, content, and corporate data with centralized management console
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
Digambar Ghosalkar
Focused on improving patch control while identity integration has supported secure macOS automation
Reviewed on Jan 07, 2026
Review from a verified AWS customer
What is our primary use case?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls can be used for customization within MDM . I write custom P lists using JSON schema for multi-stage configuration changes for the operating system, as well as zero-touch enrollment and control through scripting. With a decade of experience in macOS, that is my strong point.
While I would not say I particularly favor Jamf Pro , I understand that the operating system's features and abilities greatly influence its effectiveness with MDM solutions. Jamf Pro was the first MDM solution to work with macOS in daemon form, continually checking in from the server to devices. Previously, communication only occurred via APNS, which limited management capabilities. The daemon setup allows for constant checking and configuration pushing, greatly benefiting large deployments and automation efforts. Many MDM solutions today still lack this capability.
Regarding the self-service feature, I note that Jamf Pro recently released Self-Service Plus, integrated with compliance and identity control. Currently working with a banking organization, I prefer hands-on experience, but the described features seem top-notch and aligned with security solutions. It reflects their understanding of rapidly changing infrastructure.
What is most valuable?
I had AWS cloud configuration with Jamf Pro at Cognizant, but the organization prefers licensed-based SaaS operations instead of maintaining instances. In some banking sectors, if Jamf Pro completes its security audits and SOC audits, they also prefer cloud options. Ultimately, Jamf Pro runs its instance on AWS .
Jamf Pro's inventory management contributes to lifecycle management and procurement decisions depending on the organization. Lifecycle management is straightforward with Jamf Pro, as it records all information. Admins can guide device training flows easily, integrating with ServiceNow for additional customization and updates through APIs.
The main benefits I see from using Jamf Pro depend heavily on the admin's configuration and the organization. For a dynamic MDM solution for macOS, I always recommend Jamf Pro. Conversely, identities from other providers offer essential functions too. Organizations can manage macOS devices cost-effectively with Intune for basic needs.
What needs improvement?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. Sometimes deployment fails without clear visibility for both users and admins, which still needs improvements.
In addition to patching, I see potential for improvement with Jamf Pro. Something similar to JumpCloud , where identity can sync with devices upon enrollment, would be valuable. Implementing a solution to maintain constant identity control, especially considering limitations due to FileVault, could enhance functionality.
For how long have I used the solution?
I have been working with Jamf Pro since it was Casper 9, which has been since 2017.
What do I think about the scalability of the solution?
I find Jamf Pro scalable, but larger organizations should inform Jamf Pro for instance management. High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro. I have utilized custom scripts for OS updates that Jamf Pro monitors, necessitating careful management of device traffic communication.
What other advice do I have?
My benefits from Jamf Pro's integration with Azure AD and G Suite for identity management are somewhat limited. I can configure SSO and use Entra ID as an identity provider. The customization depends on organizational preferences. While Azure AD offers good solutions for SSO and OIDC configurations, it lacks the dynamism of solutions like Okta or OneLogin , being static at a user management level. Jamf Pro manages security components effectively through smart groups, which can quickly update status and block non-compliant devices.
I have not used Jamf Pro's reporting features in a long time. Jamf Pro is not an antivirus but effectively manages macOS devices, notably in detecting suspicious activities and compliance control when using Jamf Protect . I recognize its effectiveness but lack recent hands-on experience.
My advice for organizations considering Jamf Pro is that it varies by organization. Many struggle with fundamental features, particularly around security contexts. Collaboration between developers and security teams is vital for understanding product capabilities. Despite challenges, I believe it is an excellent, customizable solution for managing macOS devices. I would rate this review a 3 for customer service.
Nisar A.
The Ultimate Solution for Seamless Apple Device Management
Reviewed on Dec 09, 2025
Review provided by G2
What do you like best about the product?
Jamf is a highly reliable and purpose-built Apple device management platform that excels in managing macOS, iOS, iPadOS, and tvOS at scale. It offers seamless deployment with zero-touch provisioning through Automated Device Enrollment, strong configuration management, powerful scripting capabilities, and robust security integrations like Jamf Protect and patch management. The platform provides excellent visibility, granular control, and a clean admin interface that makes policy creation, app distribution, and compliance enforcement straightforward. Although it can have a learning curve for new admins and some workflows depend heavily on scripting, Jamf overall delivers one of the best and most comprehensive MDM experiences for Apple ecosystems, making enterprise Apple management smoother, more secure, and highly automated.
What do you dislike about the product?
It would have been better if only Apple-centric features were unified.
What problems is the product solving and how is that benefiting you?
Love this product covers all in apple based
Divakar R.
Excellent Framework for Apple Mobile Devices
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
very good framework for Apple-based mobile devises
What do you dislike about the product?
No thing such as dislike about the Jamf.
What problems is the product solving and how is that benefiting you?
helped us to manged apple endpoints
Maria L.
Effortless Employee Phone Management
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
We are able to manage employees' phones and install apps that are needed.
What do you dislike about the product?
So far everything has been going well, nothing to dislike.
What problems is the product solving and how is that benefiting you?
JamF has helped us manage what is being install on work phones without permission. It benefits in seeing what takes more space on your phone storage.
reviewer2774877
Automation has simplified device updates and accelerated remote responses in daily workflows
Reviewed on Nov 05, 2025
Review provided by PeerSpot
What is our primary use case?
What is most valuable?
The best feature I appreciate about Jamf Pro is how easy it is to customize and explore all the devices.
Automation is the best part of Jamf Pro for me; whenever I'm sending an update to the online interface, it is quick, and the Mac responds to it as soon as it gets it.
Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.
What needs improvement?
The user interface could be somewhat easier in terms of finding things.
I haven't identified any specific improvements that Jamf Pro needs or areas where it could be better.
For how long have I used the solution?
I have been working in my current field for around four and a half years.
Which solution did I use previously and why did I switch?
Before, we were using MPM for Microsoft, and it was not as user-friendly compared to Jamf Pro, which is why we switched.
What was our ROI?
I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
Which other solutions did I evaluate?
Jamf Pro was the only option we evaluated before choosing it.
What other advice do I have?
That covers all the features of Jamf Pro. I would rate this review as an eight out of ten.