Jamf Business Plan
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Working Smarter Not Harder
What do you like best about the product?
Jamf Pro allows me to streamline my workflows while managing our fleet of devices. I can easily group devices to receive the software that they need. The ability to control what the end users can access is also a plus. Working in a school having the ability to group teacher and student devices differently is helpful. We use Jamf Pro daily to help keep our fleet of devices up to date and performing at a high level for our end users.
What do you dislike about the product?
Learning a new system can be hard, but Jamf support and trainings are super helpful.
What problems is the product solving and how is that benefiting you?
Keeping devices up to date is essential to reduce security risks. Jamf makes it easy to push out updates to devices.
JAMF Pro is a great solution to our needs
What do you like best about the product?
JAMF Pro is super administrator friendly. Creating device and application policies is easy and straight forward. JAMF Pro is also very fast to apply new policies to devices so there is little down time waiting to test or enforce new or changed policies.
JAMF Pro support is also very responsive to any issues that we may encounter.
JAMF Pro support is also very responsive to any issues that we may encounter.
What do you dislike about the product?
Mac App management and the limited options that are available for scoping to multiple targets groups or being able to exclude from the policy.
What problems is the product solving and how is that benefiting you?
Managing our expanding Mac device user base.
Jamf Pro Product Review
What do you like best about the product?
Jamf Pro makes managing Apple devices seamless and centralised. I like how easy it is to automate deployments, enforce security policies, and push apps or updates remotely. Its integration with Apple’s ecosystem (MDM, DEP, VPP) is smooth, saving a lot of time for IT teams. The reporting and inventory tracking are also very reliable, which makes compliance and troubleshooting much easier.
What do you dislike about the product?
The interface can feel a bit outdated and sometimes confusing for new admins. Certain workflows, like advanced configuration profiles or complex policies, require extra steps and can be time-consuming. The cloud console performance can also be slow at times, especially when running large reports. Pricing is on the higher side compared to other MDMs, which might be challenging for smaller organizations
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us centrally manage all our macOS and iOS devices, ensuring security compliance and consistency across the fleet. It streamlines deployment with zero-touch provisioning, enforces policies, and makes app/patch management much easier. By automating tasks like software updates, security configurations, and device inventory, it saves significant admin time and reduces errors. End users benefit from faster onboarding, fewer IT touchpoints, and a smoother overall experience.
If you're serious about managing Apple devices, this is the only logical option
What do you like best about the product?
The organisation is hyper-focused on the Apple experience, and it shows through in the way the product is configured. If you understand how Apple products work, the layout & structure of Jamf Pro will make sense to you. It's extremely feature rich - and they support devices on Day 0, so I know that any new Apple features will be configurable shortly after in the management platform.
Their customer support is good, and when tapping into it as a partner it's even better - the local channel team is excellent and we find that we get great support in deploying the product. The interface is fairly simple to use, and the product itself is relatively simple to deploy, however I would recommend that you take advantage of a Jumpstart if it's your first time using the product as it's a great primer.
The product integrates well with other key line of business applications, and the support for integration with Intune for device compliance makes it a great complement to teams that use multiple platforms. Recently introduced Android support is great too.
Their customer support is good, and when tapping into it as a partner it's even better - the local channel team is excellent and we find that we get great support in deploying the product. The interface is fairly simple to use, and the product itself is relatively simple to deploy, however I would recommend that you take advantage of a Jumpstart if it's your first time using the product as it's a great primer.
The product integrates well with other key line of business applications, and the support for integration with Intune for device compliance makes it a great complement to teams that use multiple platforms. Recently introduced Android support is great too.
What do you dislike about the product?
It's a premium product, and so comes with a premium price tag. In terms of value, we think it hits the mark however if you're a casual user you may find it to be a little too premium for your liking.
I think the Jamf School / Jamf Pro product lineup can be confusing - it feels like School is too simplified and lacks the power and capability of the Jamf Pro product lineup. I'd rather see them extend Jamf Pro with some of the School capabilities, maybe have an alternative UI for teachers and then consolidate onto a single platform. School still seems totally disconnected and to be honest a little pointless given the power & capability of the Pro product.
I think the Jamf School / Jamf Pro product lineup can be confusing - it feels like School is too simplified and lacks the power and capability of the Jamf Pro product lineup. I'd rather see them extend Jamf Pro with some of the School capabilities, maybe have an alternative UI for teachers and then consolidate onto a single platform. School still seems totally disconnected and to be honest a little pointless given the power & capability of the Pro product.
What problems is the product solving and how is that benefiting you?
It's critical that we understand the health and compliance state of devices within an organisation, and Jamf Pro supports it, regardless of our device ownership strategy. The product is flexible and powerful.
Experience with Jamf
What do you like best about the product?
Jamf is a lot more user friendly, faster reporting, faster deployment of apps and policies on iOS and macOS than other management solutions. Support is extremely helpful when running into an issue, whether it be a configuration (user) error, or a more technical error.
What do you dislike about the product?
Not much to dislike, makes the day easier for everyone.
What problems is the product solving and how is that benefiting you?
Device Management -
With Jamf this provides a huge benefit because it saves time when setting up devices, ensuring settings are what we define, and allow us to secure every device we hand out.
With Jamf this provides a huge benefit because it saves time when setting up devices, ensuring settings are what we define, and allow us to secure every device we hand out.
Jamf is the only MDM to consider for Mac admins
What do you like best about the product?
The options available for deployment are abundant.
What do you dislike about the product?
Due to the powerful nature of Pro vs School there is a learning curve when migrating from School to Pro
What problems is the product solving and how is that benefiting you?
Easily deploying Apple computers to teachers and staff and managing them.
Jamf Pro, Jamf Connect and Jamf Protect Review
What do you like best about the product?
Because it is built for managing Apple devices (macOS, iOS, iPadOS, tvOS), Jamf Pro takes advantage of the native APIs and features. That means better compatibility, more reliable device control, and often fewer workarounds. Features like Automated Device Enrollment,using configuration profiles, and leveraging Apple’s security features (FileVault, Gatekeeper, etc.) tend to be more tightly integrated. Zero-touch or hands-free deployment: Once devices are in place, many things can be automated (initial setup, provisioning, app installs, policies). Reduces manual effort. Good tools for inventory, tracking hardware/software version, warranty, and ownership info. That means easier asset management over time. Automatic or semi-automatic patching, updates, managing app lifecycles (installing, updating, removing). For Apple devices especially, having consistent, timely updates is important for both functionality and security. Self-Service portals: allowing end users to install approved software themselves, run maintenance, etc., which reduces demands on IT for simple tasks. 
What do you dislike about the product?
Although many users praise the support, others report that for certain issues or in certain regions, response times or helpfulness vary. Also, getting specialized training or support for advanced features may cost extra. Additionally, the reporting features aren’t as polished or flexible as they’d like. Comparing multiple systems, detailed historical usage, analytics sometimes need extra effort or external tools.
What problems is the product solving and how is that benefiting you?
Supporting employees outside the office is hard when you can’t touch their devices. Remote management lets push fixes, policies, and scripts; run inventory; or troubleshoot without needing VPN. Self Service empowers employees to handle routine installs and fixes themselves.
If you manage an Apple fleet, Jamf Pro is hard to beat
What do you like best about the product?
Jamf Pro is critical to my day-to-day IT operations and has completely transformed our workforce device deployment. Zero-touch configuration (via Apple Business Manager automated device enrollment) is genuinely a game-changer—new Macs go from shrink-wrap to fully compliant with apps, profiles, and security controls in minutes without IT ever touching the device. Smart Groups, policies, and scripts let us automate baselines, enforce compliance, and push software reliably, while Self Service empowers employees to help themselves. Reporting and patch management give us the visibility we need to stay ahead.
What do you dislike about the product?
There’s a learning curve, and some workflows (PPPC/system extensions, complex Smart Group logic) can take more clicks than you’d expect. The admin console can feel sluggish during large recalculations, and documentation depth varies across newer macOS features.
What problems is the product solving and how is that benefiting you?
Zero-touch configuration (via Apple Business Manager automated device enrollment) is genuinely a game-changer—new Macs go from shrink-wrap to fully compliant with apps, profiles, and security controls in minutes without IT ever touching the device
Jamf Pro review
What do you like best about the product?
-Efficiency in managing Apple devices.
- Deploying custom scripts.
- We can create customer extension attributes
- Deploying App packages.
- Self-service is icing on the cake.
- easy to use.
- Integrates with any Identity for SSO
- Support turnaround time is good, but can be better.
- Deploying custom scripts.
- We can create customer extension attributes
- Deploying App packages.
- Self-service is icing on the cake.
- easy to use.
- Integrates with any Identity for SSO
- Support turnaround time is good, but can be better.
What do you dislike about the product?
Very few things. Deployed profiles can not be managed by logs. certificates need to be updated every year.
What problems is the product solving and how is that benefiting you?
Manging devices made easy, stores recovery key and activation key.
Deployment of custom apps.
Deployment of custom scripts.
Deployment of custom apps.
Deployment of custom scripts.
Here’s Why Jamf Pro Worked for Me
What do you like best about the product?
Very reliable for managing Apple devices
What do you dislike about the product?
User interfacers are slowing down sometimes
What problems is the product solving and how is that benefiting you?
This makes managing Apple devices easy. It saves me time and keeps everything running smoothly
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