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Jamf Connect is purpose-built for Mac and mobile devices to streamline provisioning, authentication and identity management and modern remote access by giving users the power to leverage a single cloud-based identity to gain immediate access to the resources and apps they need to be productive.
4.5
Overview
In today's hybrid workplace, organizations need to be able to efficiently manage and secure company devices while providing users with seamless access to work resources from anywhere. Jamf Connect makes users more productive by allowing them to access their devices and work resources with their single cloud identity.
Jamf Connect helps make ZTNA a reality, but enterprise VPN freedom doesn't have to be overnight.
With Jamf Connect you can start with remote access, so users can work anywhere. Then, up security and reduce dependence on a legacy VPN at your own pace.
- Build granular access policies to ensure that only safe devices can access corporate applications and data.
- Create access policies for individual on-prem or SaaS applications.
- Ensure that only trusted users on safe devices access the specific apps they need for work.
- Ensure that only trusted users on safe devices -both corporate and personally owned- can access the specific apps they need for work.
Jamf Connect provides both a better experience for end users and more security for your organization.
Highlights
- Account provisioning & authentication - Whether it's during setup or in day-to-day use, Jamf Connect ensures a single identity is being used to access a user's device and applications.
- Password Synchronization - 31% of all IT help desk tickets are credential-related which is why Jamf Connect keeps account credentials in sync between the Mac and cloud identity provider.
- Modern Remote Access & Zero Trust Network Access (ZTNA) - Organizations must ensure secure access to company resources from anywhere. Jamf Connect offers always-on, low-latency connections that can move freely with your users throughout their day while protecting their privacy.
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Dimension | Description | Cost/12 months |
|---|---|---|
Jamf Connect | Jamf Connect Offer | $50,000.00 |
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support for Jamf Products. Jamf helps you manage and secure your Apple devices at work, backed by the most dedicated support team in the industry.
Support Email: support@jamf.com
US Phone Support: +1 844-411-5263 International Phone Support Available. Visit the Jamf Technical Support Desk website to local number.
Open a ticket or contact your account team in the Jamf Support Portal.
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Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
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AI generated from product descriptions
Account Provisioning and Authentication
Single cloud-based identity for device and application access during setup and day-to-day use
Credential Synchronization
Automatic synchronization of account credentials between Mac devices and cloud identity providers
Zero Trust Network Access
Granular access policies that verify device safety and user trust status before granting access to corporate applications and data
Application-Level Access Control
Creation of access policies for individual on-premises and SaaS applications with device and user verification
Remote Access Connectivity
Always-on, low-latency remote access connections that maintain mobility throughout the user's workday
Zero-Touch Device Deployment
Automatic transformation of Apple devices into enterprise-ready endpoints upon first power-on with pre-configured apps, settings, and security controls without user intervention.
Identity Provider and Single Sign-On Integration
Deep integration with identity providers enabling automatic blueprint and control assignment based on user data, with support for customized login experiences.
Self-Healing Security Controls
Over 150 configurable security settings monitored and automatically enforced by the Kandji Agent with automatic remediation if settings drift from specified configuration.
Unified Endpoint Detection and Response
Single agent delivering both MDM and EDR functionality with file metadata analysis, malicious activity detection, and quarantine capabilities during file download operations.
Compliance Framework Templates
Pre-built security templates mapped to NIST, CIS, and STIG frameworks enabling rapid deployment of advanced security configurations across device fleets with customizable individual settings.
Unified Endpoint Management
Manage multiple device types and operating systems including Android, iOS, iPadOS, Chrome OS, AR/VR devices, wearables, and rugged devices from a single console
Mobile Threat Defense
Enable mobile threat defense with continuous on-device protection and near real-time dashboards to identify and remediate security risks
Device Enrollment and Onboarding
Support Over-the-Air (OTA) device enrollment, Apple Business Manager integration, and Android Enterprise zero-touch enrollment for streamlined device setup
Enterprise Mobility Management
Provide MDM and EMM capabilities with containerization and device security features for inventory visibility of devices, apps, content, and corporate data across corporate-owned and BYOD programs
AI-Powered Security Automation
Deliver AI-powered real-time alerts and automated security policy enforcement through the Compliance Engine and Action Orchestrator for routine and complex endpoint tasks
Validated by AWS Marketplace
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GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
MahenderNegi
Unified passwords have simplified multi-device access and now support flexible user self-service
Reviewed on Feb 27, 2026
Review from a verified AWS customer
What is our primary use case?
Jamf Connect is valuable for new users who are Mac users but have never worked in an Active Directory domain or have independent Macs. Initially, there was skepticism about this feature, but after a couple of weeks, it proved to be a good tool because many users are using multiple devices. They are not bound to one device; sometimes they use one Mac, one Windows, one Mac, one Linux, one Windows. For those kinds of users, it is an awesome solution because it syncs their password across the devices they are using, which was not the case previously.
Regarding multi-factor authentication in Jamf Connect , we are already using that in one of the customers, and it is working fine. However, it depends on the MFA provider, not with Jamf Connect itself. Jamf Connect simply integrates with MFA, guiding it to which MFA it needs to connect, and it is there. MFA is kind of separate; it is not a part of Jamf Connect, but we can use MFA with Jamf Connect, and it is working fine.
My experience assessing Jamf Connect's integration with cloud identity providers like Okta and Azure AD has been seamless. We got the proper support from Okta, and we did it perfectly fine. Another integration we did with Azure is also fine, and we are looking for another one integrated with Google service.
What is most valuable?
The features of Jamf Connect that I have found most valuable so far include the ability to sync the password with the Active Directory or Azure , and we can provide an option for users to connect to the self-service or get admin rights for a couple of minutes, around half an hour. Those are the two key features which are very awesome and they are working well in the person project.
What needs improvement?
One area of Jamf Connect that I think could be improved is the recent merger with Self Service Plus, which is a solution we did not want. As a technical person, I do not want to see that because these two are separate things and should be kept as separate. After the integration, they removed the menu bar option for the previous users of Jamf Connect, which is odd for the user because they know where they need to click to sync the password or go to the self-service and other options. However, with the integration of Self Service Plus, it is not there. That is a minus point as of now.
What do I think about the stability of the solution?
For stability and reliability, I rate this aspect as a ten.
What do I think about the scalability of the solution?
I would rate how scalable Jamf Connect is between nine to ten. The reason I rate it this way is that for premium customers, Jamf gives them the option to delay updates. For normal subscription clients, they push the version updates directly while informing them of the update schedule. For premium users, they ask if they should implement the update this time or wait. I think they should ask every customer beforehand about changes, allowing them to skip one or two versions, but for normal customers, they should at least offer the opportunity to skip two version updates.
How are customer service and support?
I rate the technical support of Jamf between nine to ten, apart from one incident. Regarding the incident I mentioned, I would classify it, but the issue rate them a seven.
How would you rate customer service and support?
Neutral
How was the initial setup?
I usually participate in the initial setup of Jamf Connect. My usual setup process for Jamf Connect involves first discussing with the client and the client technical team if it is available. We ask them how they want the end user to see the tool. We come up with two to three different configurations where certain features are available or not. In the basic one, we publish all the features of Jamf Connect and show them that this is the basic one. This is the one where a user can see limited features. If they are utilizing the self-service, we can include it, or we cannot include it. We also highlight an important part for some customers regarding how often it syncs the password or checks the password, every five minutes, fifteen minutes, or one hour. We bring these kinds of solutions to the front of the customer, showing them the real-time configurations, not a PowerPoint. We explain to them, and occasionally we take parts from different configurations and come up with a customized one for that customer, depending on their needs from an end-user and technical point of view, as well as their MFA solution.
What about the implementation team?
We have a very good team of Jamf admins, and while we initially discuss with them, I would say that once a month, for any client, we open a ticket for Jamf technical support.
What other advice do I have?
After the pandemic, my customers prefer the deployment of Jamf Connect on the cloud. However, for distributions, we prefer that the point should be local depending on the site and the number of devices we manage. Everything is on the cloud, but distribution points could be local.
To be very honest, my experience has been that initially, it was a bit challenging for us as well, but after one integration, we understood everything, and after that, it is seamless for us. However, sometimes clients have different expectations, perhaps based on information they have found on the internet or from someone else. They are seeking that kind of option in Jamf Connect, but if it is not available, we cannot do anything. We explain to them politely that this is not a part of Jamf Connect. We cannot embed it because it is not developed by the vendor's team. We can work on the expectations they have, looking for free or open-source tools or priced ones, where our sales team comes into the picture. Depending on the environment and client requirements, things vary.
A potential challenge for new users of Jamf Connect during the deployment stage, as I have seen, is that initially they face many problems. After our first implementation, we created common questionnaires and steps and, with each version change of Jamf Connect, we prepare documents to float to new users. We inform them about upcoming changes they will notice on their devices, such as the screens they will see, their login credentials, and how often their passwords will change or sync. If their password is mismatched, they will encounter similar screens. After that, they generally understand well. We also provide that document and other technical materials to the service desk teams, so if one hundred users come from a pool of ten thousand, they know what to explain. In rare cases, they need to do troubleshooting because if it is a new configuration, issues are somewhat rare, but in the technical world, they can arise. We explain to the service desk team what they need to do in those scenarios. We have already implemented Jamf Connect in seven different clients without issues reaching us; our service desk team has fixed those issues.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Joost Van 'T Wout
Customizable and good password management but needs better user-level profile deployment
Reviewed on Dec 03, 2024
Review provided by PeerSpot
What is our primary use case?
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it.
How has it helped my organization?
We previously used Jamf Connect to synchronize local accounts with our identity provider, but we faced challenges due to limitations that prevented us from deploying user-level configuration profiles.
What is most valuable?
Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP. However, due to limitations, such as not creating MDM-capable users during pre-stage enrollment and the inability to deploy user-level configuration profiles, we faced challenges.
What needs improvement?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users. This limitation affects our ability to deploy user-level configuration profiles.
For how long have I used the solution?
I have been using Jamf Connect for over a year.
How are customer service and support?
I never contacted technical support because I did not have any issues or questions that required their assistance.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are transitioning to Platform SSO , an open-source tool from Microsoft and Apple, due to Jamf Connect's cost and limitations with user-level configuration profiles.
How was the initial setup?
The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation. The technical part took about a week, considering change request flows and everything.
What was our ROI?
The ROI was insufficient due to the per-device license cost for Jamf Connect. Even though we are a large company, the monthly rate for each enrolled device added up quickly.
What's my experience with pricing, setup cost, and licensing?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each device that gets enrolled with Jamf Connect requires a monthly license payment.
Which other solutions did I evaluate?
We evaluated Platform SSO as an alternative to reduce costs and overcome the limitations we faced with Jamf Connect.
What other advice do I have?
I would recommend Jamf Connect depending on the specific needs of the organization, particularly for those not reliant on user-level configuration profiles.
I rate the solution six out of ten.
Mohd Javed Khan
Simplified login process with enhanced security and improved user management
Reviewed on Sep 26, 2024
Review provided by PeerSpot
What is our primary use case?
The primary use cases of Jamf Connect in my customer's company include the login screen, dual login screen, and integration with Okta IDP .
How has it helped my organization?
Jamf Connect has helped by disabling the network login screen, ensuring users only need to enter their password once, which has made the client very happy. This has greatly improved IT security and user management.
What is most valuable?
Most valuable features of Jamf Connect is its ability to streamline user authentication and identity management for macOS devices. It enables single sign-on (SSO ) capabilities, allowing users to log in with their cloud identity credentials (like Azure AD or Okta) instead of traditional local accounts. This not only simplifies the login process but also enhances security by centralizing user management and reducing the risk of password-related issues. Additionally, Jamf Connect supports features like password synchronization and account provisioning, making it easier for IT teams to manage user access across devices.
For how long have I used the solution?
I have been familiar with Jamf Connect for less than eight years. I recently deployed it, and it is working fine.
What do I think about the scalability of the solution?
Jamf Connect is really useful for security purposes and scalability. It eliminates the need to bind Mac devices to Active Directory, allowing local user and password syncing directly. This makes it more compatible with Apple devices.
How was the initial setup?
The initial setup of Jamf Connect involved thorough planning, and once the configuration policies were created, the deployment was very quick.
What's my experience with pricing, setup cost, and licensing?
I am not involved in the pricing of anything in my current or customer's company.
What other advice do I have?
I would recommend Jamf Connect to companies who do not want to bind their devices to Active Directory due to compatibility issues with Apple devices. Active Directory works, but there are many complications with password syncing and keychains.
I'd rate the solution nine out of ten.
Vinay-M
Integrates easily and offers features like multifactor authentication process adds an extra layer of security
Reviewed on Jun 21, 2024
Review provided by PeerSpot
What is our primary use case?
Normally, I use it for login. As an example, I can log in to my Mac using Jamf Connect. Also, single sign on.
We also integrate and complete implementation for new clients.
What is most valuable?
We have a test environment where we implement Jamf Connect for new clients as needed. I am primarily involved in the implementation side, so I don't have extensive experience with all the features.
The multifactor authentication process in Jamf Connect is a useful feature, primarily for security purposes. It adds an extra layer of security compared to just entering a password. Our company definitely values and requires multifactor authentication to protect data.
What needs improvement?
There is room for improvement in the pricing. It could be a little lower.
For how long have I used the solution?
I have been using it for four to five years now.
What do I think about the stability of the solution?
The stability is good. You just need to know some information to use it effectively. It's good for users.
We haven't received any complaints from clients regarding issues with it. So far, it has been good and stable, with no issues.
What do I think about the scalability of the solution?
Jamf Connect's expandability, or its ability to work with other tools and services, is good. I would rate it a ten out of ten.
I would recommend it for medium-sized companies.
How are customer service and support?
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like. Compared to other tools like Microsoft, Jamf's support could be improved.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I can't compare Jamf Connect with any other product because it's specifically designed for Mac and integrates well with Jamf Pro. It's unique in that aspect.
How was the initial setup?
The initial setup is very simple. I've done it many times. All the documentation is provided by Jamf, so anyone can do it. You just need to understand the background information on how it works.
If everything is clear from the client's end, like with Windows Server and Azure AD, it takes very little time. It's quickest when we have all the necessary information upfront.
Primarily, it's a product for macOS.
What's my experience with pricing, setup cost, and licensing?
It's definitely on the higher side for clients. I would consider it a high price. If it were lower, it would be an improvement.
What other advice do I have?
It is easy to integrate into any existing IT workflow.
I would give the tool itself a ten, but because of the support issues, I would rate it a nine out of ten.
Amit-Sarkar
A highly stable and scalable identity provider solution
Reviewed on Dec 20, 2023
Review provided by PeerSpot
What is our primary use case?
Jamf Connect can replace the existing IdP and gives better hand holding capability for your devices.
What is most valuable?
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
What needs improvement?
The solution’s technical support is bad and should be improved.
For how long have I used the solution?
I have been using Jamf Connect for two years.
What do I think about the stability of the solution?
I rate Jamf Connect ten out of ten for stability.
What do I think about the scalability of the solution?
Approximately 1,500 people use the solution on my premises, and we have sold it to 10 to 12 customers in the past two years.
I rate Jamf Connect ten out of ten for scalability.
How are customer service and support?
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the solution accordingly.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through an in-house team. The solution’s deployment did not take more than 15 minutes.
To deploy Jamf Connect, you should have a device, a tool that should have a connection with the Apple Business Manager. You should also have your identity provider, and you can deploy the devices within 30 minutes.
What's my experience with pricing, setup cost, and licensing?
Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.
Which other solutions did I evaluate?
Before choosing Jamf Connect, we evaluated Kandji. We chose Jamf Connect because Kandji has this passport, which comes as a bundle with the product itself, whereas Jamf Connect comes as a separate license.
What other advice do I have?
A Jamf-certified technical guy with experience is needed to manage this tool. Customers who are completely based on the Apple ecosystem should use Jamf Connect. Someone who understands the tool and has had some hands-on experience will be able to manage it.
Overall, I rate Jamf Connect ten out of ten.