Jamf Connect

The main use case for Jamf Connect  was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it.

We previously used Jamf Connect  to synchronize local accounts with our identity provider, but we faced challenges due to limitations that prevented us from deploying user-level configuration profiles.

Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP. However, due to limitations, such as not creating MDM-capable users during pre-stage enrollment and the inability to deploy user-level configuration profiles, we faced challenges.

There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users. This limitation affects our ability to deploy user-level configuration profiles.

I have been using Jamf Connect for over a year.

I never contacted technical support because I did not have any issues or questions that required their assistance.

We are transitioning to Platform SSO , an open-source tool from Microsoft and Apple, due to Jamf Connect's cost and limitations with user-level configuration profiles.

The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation. The technical part took about a week, considering change request flows and everything.

The ROI was insufficient due to the per-device license cost for Jamf Connect. Even though we are a large company, the monthly rate for each enrolled device added up quickly.

Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each device that gets enrolled with Jamf Connect requires a monthly license payment.

We evaluated Platform SSO  as an alternative to reduce costs and overcome the limitations we faced with Jamf Connect.

I would recommend Jamf Connect depending on the specific needs of the organization, particularly for those not reliant on user-level configuration profiles.

I rate the solution six out of ten.

The primary use cases of Jamf Connect  in my customer's company include the login screen, dual login screen, and integration with Okta IDP .

Jamf Connect  has helped by disabling the network login screen, ensuring users only need to enter their password once, which has made the client very happy. This has greatly improved IT security and user management.

Most valuable features of Jamf Connect is its ability to streamline user authentication and identity management for macOS devices. It enables single sign-on (SSO ) capabilities, allowing users to log in with their cloud identity credentials (like Azure AD  or Okta) instead of traditional local accounts. This not only simplifies the login process but also enhances security by centralizing user management and reducing the risk of password-related issues. Additionally, Jamf Connect supports features like password synchronization and account provisioning, making it easier for IT teams to manage user access across devices.

I have been familiar with Jamf Connect for less than eight years. I recently deployed it, and it is working fine.

Jamf Connect is really useful for security purposes and scalability. It eliminates the need to bind Mac devices to Active Directory, allowing local user and password syncing directly. This makes it more compatible with Apple devices.

The initial setup of Jamf Connect involved thorough planning, and once the configuration policies were created, the deployment was very quick.

I am not involved in the pricing of anything in my current or customer's company.

I would recommend Jamf Connect to companies who do not want to bind their devices to Active Directory due to compatibility issues with Apple devices. Active Directory works, but there are many complications with password syncing and keychains.

I'd rate the solution nine out of ten.

Normally, I use it for login. As an example, I can log in to my Mac using Jamf Connect. Also, single sign on.

We also integrate and complete implementation for new clients.

We have a test environment where we implement Jamf Connect for new clients as needed. I am primarily involved in the implementation side, so I don't have extensive experience with all the features.

The multifactor authentication process in Jamf Connect is a useful feature, primarily for security purposes. It adds an extra layer of security compared to just entering a password. Our company definitely values and requires multifactor authentication to protect data.

There is room for improvement in the pricing. It could be a little lower.

I have been using it for four to five years now.

The stability is good. You just need to know some information to use it effectively. It's good for users.

We haven't received any complaints from clients regarding issues with it. So far, it has been good and stable, with no issues.

Jamf Connect's expandability, or its ability to work with other tools and services, is good. I would rate it a ten out of ten.

I would recommend it for medium-sized companies.

It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like. Compared to other tools like Microsoft, Jamf's support could be improved.

I can't compare Jamf Connect with any other product because it's specifically designed for Mac and integrates well with Jamf Pro. It's unique in that aspect.

The initial setup is very simple. I've done it many times. All the documentation is provided by Jamf, so anyone can do it. You just need to understand the background information on how it works.

If everything is clear from the client's end, like with Windows Server and Azure AD, it takes very little time. It's quickest when we have all the necessary information upfront.

Primarily, it's a product for macOS.

It's definitely on the higher side for clients. I would consider it a high price. If it were lower, it would be an improvement.

It is easy to integrate into any existing IT workflow.

I would give the tool itself a ten, but because of the support issues, I would rate it a nine out of ten.

Jamf Connect can replace the existing IdP and gives better hand holding capability for your devices.

Jamf Connect is an identity provider, and once you log in, you will have all the device's access.

The solution’s technical support is bad and should be improved.

I have been using Jamf Connect for two years.

I rate Jamf Connect ten out of ten for stability.

Approximately 1,500 people use the solution on my premises, and we have sold it to 10 to 12 customers in the past two years.

I rate Jamf Connect ten out of ten for scalability.

Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the solution accordingly.

The solution’s initial setup is straightforward.

We implemented the solution through an in-house team. The solution’s deployment did not take more than 15 minutes.

To deploy Jamf Connect, you should have a device, a tool that should have a connection with the Apple Business Manager. You should also have your identity provider, and you can deploy the devices within 30 minutes.

Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.

Before choosing Jamf Connect, we evaluated Kandji. We chose Jamf Connect because Kandji has this passport, which comes as a bundle with the product itself, whereas Jamf Connect comes as a separate license.

A Jamf-certified technical guy with experience is needed to manage this tool. Customers who are completely based on the Apple ecosystem should use Jamf Connect. Someone who understands the tool and has had some hands-on experience will be able to manage it.

Overall, I rate Jamf Connect ten out of ten.

It's connection with Azure is the most valuable. It is easy to deploy and connect.

The configuration could be faster.

I have been using Jamf Connect for two years.

It is stable solution.

We shifted because of the availability of the solution. Also for its easy deployment.

The initial setup is straightforward.

The pricing is good.

It is a scalable solution. Not many users are using the solution.