The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it.
Jamf Connect
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Configuration has become easier, integration with IDP also has come a long way
What do you like best about the product?
Admin elevation request ability. Setup through config app or using a json
What do you dislike about the product?
Sometimes the json setup is a headache but adding users manually for password sync exemption is a pain
What problems is the product solving and how is that benefiting you?
Having users self elevate to complete minor tasks is great
Secure macOS Identity and Access Management
What do you like best about the product?
Google authentication integration for macOS access. Easy setup. Great customer support.
What do you dislike about the product?
Very rarely, I’ve had to deactivate Jamf Connect and reinstall it to get a user back up and running, but aside from those rare cases, I’ve had no issues at all.
What problems is the product solving and how is that benefiting you?
Jamf Connect solves the problem of managing separate local macOS accounts and passwords by integrating directly with our Google Workspace for authentication.
Jamf Connect : Easy Managing tool for your MAC
What do you like best about the product?
I use Jamf connect in my office laptop and it helps me to keep my password sync over company network and local password on Mac devices. So i don't have to worry about changing it everywhere. Jamf Connect work as a champ to sync it for me over Company network for my employee ID
What do you dislike about the product?
I don't find any dislikes for jamf connect. Works good for my office devices and solve the purpose.
What problems is the product solving and how is that benefiting you?
Helps me in keeping my password sync over the company network with my local MAC.
Jamf Connect- Review
What do you like best about the product?
I like that it handles a lot of the local, filevault and keychain management to ensure all passwords match across
What do you dislike about the product?
Syncing the password makes sense but I don’t see how it helps if the user forgets the local password prior to the re-sync for a password change
What problems is the product solving and how is that benefiting you?
I am not using Jamf connect now - this was from my last job so I dont have any current problems with it
Essential Tool for Managing Apple Devices at Scale
What do you like best about the product?
Jamf Pro is incredibly powerful for managing Macs, iPhones, and iPads in enterprise environments. Zero-touch deployment works flawlessly with Apple Business Manager and identity integrations like Entra or Okta. The automation via Smart Groups, Policies, and the API makes day-to-day operations efficient. Great support and an active community are a big plus.
What do you dislike about the product?
The UI can feel outdated and inconsistent at times. Bulk-editing configurations or managing admin roles could be more streamlined. Also, native Git integration for CI/CD workflows is missing and would be a huge improvement.
What problems is the product solving and how is that benefiting you?
We previously used Microsoft Intune for managing Apple devices, but consistently ran into limitations around macOS support, app deployment, and user experience. Since switching to Jamf, we’ve gained full control over macOS configurations, reliable deployment of apps and profiles, and much smoother onboarding with true zero-touch provisioning. Jamf is purpose-built for Apple—and it shows. It saves us time, reduces support tickets, and gives users a better experience from day one.
Customizable and good password management but needs better user-level profile deployment
What is our primary use case?
How has it helped my organization?
We previously used Jamf Connect to synchronize local accounts with our identity provider, but we faced challenges due to limitations that prevented us from deploying user-level configuration profiles.
What is most valuable?
Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP. However, due to limitations, such as not creating MDM-capable users during pre-stage enrollment and the inability to deploy user-level configuration profiles, we faced challenges.
What needs improvement?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users. This limitation affects our ability to deploy user-level configuration profiles.
For how long have I used the solution?
I have been using Jamf Connect for over a year.
How are customer service and support?
I never contacted technical support because I did not have any issues or questions that required their assistance.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are transitioning to Platform SSO, an open-source tool from Microsoft and Apple, due to Jamf Connect's cost and limitations with user-level configuration profiles.
How was the initial setup?
The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation. The technical part took about a week, considering change request flows and everything.
What was our ROI?
The ROI was insufficient due to the per-device license cost for Jamf Connect. Even though we are a large company, the monthly rate for each enrolled device added up quickly.
What's my experience with pricing, setup cost, and licensing?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each device that gets enrolled with Jamf Connect requires a monthly license payment.
Which other solutions did I evaluate?
We evaluated Platform SSO as an alternative to reduce costs and overcome the limitations we faced with Jamf Connect.
What other advice do I have?
I would recommend Jamf Connect depending on the specific needs of the organization, particularly for those not reliant on user-level configuration profiles.
I rate the solution six out of ten.
Very light weight and easy to manage user accounts!
What do you like best about the product?
How easy it was to migrate over from being bound to AD, being able to provision user accounts for ease of Zero touch Mac deployments, and authentication (MFA) and password sync to our ADP! Excited to see what's next with privilegement!
What do you dislike about the product?
It's limited offline capability, but that's because it's designed to specifically work with a cloud IdP, cost, and sometimes sync issues
What problems is the product solving and how is that benefiting you?
Authentication and user account provisions for zero touch deployments
Jamf connect identity management
What do you like best about the product?
I love the security aspect of linking connect to our Azure tennent so only people with organisational account can use our devices.
What do you dislike about the product?
Nothing to dislike as it meets all our needs.
What problems is the product solving and how is that benefiting you?
Identify management and privileges
Jamf connect is the missing puzzle piece
What do you like best about the product?
Jamf connect helps simplify authentication to Mac endpoints using Microsoft Entra credentials. It makes zero touch device deployment easy, and has a bunch of other great features to make managing our Mac fleet and the users on them easier.
What do you dislike about the product?
Keeping up with new features in updates requires staying on top of my game. I sometimes have to rebuild my configuration profile to leverage the new features.
What problems is the product solving and how is that benefiting you?
Local admin escalation, extended enterprise idp authentication to the Mac, and simplifying deployments to anyone in the world.
Jamf connect saved my life
What do you like best about the product?
Jamf connect has saved me from pulling the rest of my hair out.
It makes updating passwords a breeze now
It makes updating passwords a breeze now
What do you dislike about the product?
Nothing at the moment. It has really made my job easier.
What problems is the product solving and how is that benefiting you?
Saying password with ad
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