I use Jamf Protect for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.
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One stop shop for securing and tracking
What do you like best about the product?
Integration and dashboards. Very much helps present finding to non tech folks
What do you dislike about the product?
Could be set to be on by default. However was super easy to setup
What problems is the product solving and how is that benefiting you?
Managing our mac estate
- Mark review as helpful
Experience agile user-centric security with AI-powered endpoint protection
What is our primary use case?
How has it helped my organization?
Jamf Protect gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.
What is most valuable?
The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.
What needs improvement?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
For how long have I used the solution?
I have been using it for the last four years.
How are customer service and support?
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.
Which solution did I use previously and why did I switch?
I have an understanding of CrowdStrike and certain security solutions from Forcepoint.
What other advice do I have?
I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.
I'd rate the solution eight out of ten.
Helps us protect our macbooks
What do you like best about the product?
The plans and alerts are great for catching things before they become a problem
What do you dislike about the product?
There's so many features it may be overwhelming
What problems is the product solving and how is that benefiting you?
Helps us keep our endpoints secure
Need Protect
What do you like best about the product?
I need to know more about this product. Thx
What do you dislike about the product?
Nothing, yet. We need more info to be able to make decisions
What problems is the product solving and how is that benefiting you?
Again. We are currently using an amalgamation of products that we hope JAMF protect could consolidate
Best management platform for Apple products
What do you like best about the product?
Very easy to use, intuitive controls and easy to managed
What do you dislike about the product?
Some minor changes to the UX so that we don't have to scroll all the way to the right when assigning policies and profiles
What problems is the product solving and how is that benefiting you?
Manage our Mac fleet
I own all things Jamf for my Org.
What do you like best about the product?
One very helpful thing is that it blocks and alerts me via email when an unencrypted USB storage device is connected. I am also able to see in a the dashboard my compliance metrics.
What do you dislike about the product?
I wish it was easier to implement remediations. It would be great to enable solutions with one button.
What problems is the product solving and how is that benefiting you?
USB encryption enforcement and a view of device compliance status in a dashboard.
easy as 1 2 3
What do you like best about the product?
easy to navigate. Customer support, we love it.
What do you dislike about the product?
Nothing. I like it. there is no dislike. only like.
What problems is the product solving and how is that benefiting you?
Nothing.
Jamf Protect
What do you like best about the product?
Easy to use and get set up. Support was amazing in helping me
What do you dislike about the product?
There is nothing I have found that I dislike about Jamf Protect
What problems is the product solving and how is that benefiting you?
Malware issues
Jamf Protect is a no brainer
What do you like best about the product?
I love that Jamf Protect is hands-off after the initial setup. Jamf reps helped get us started and were very responsive. Simple and quick to implement.
What do you dislike about the product?
Jamf Protect doesn't have a very intuitive interface. If I wanted to implement something new I would have to contact customer support, which isn't a big deal since they are easy to work with.
What problems is the product solving and how is that benefiting you?
Once we began using Jamf Protect, we were able to eliminate the other anti-virus software that was always causing problems.
Day 0 Support, much appreciated
What do you like best about the product?
Jamf Protect just catches the things we miss. It has helped get our compliance to a consistent standard. I also love the integration with Jamf Pro and how easy it is to remediate issues. Also enjoyed that we could click a button and have the configuration profiles to setup new endpoint just show up in Jamf Pro. Made implementation very easy.
What do you dislike about the product?
The anti-virus definitions aren't updated as frequently as other EDR tools. The analytics are hard to update.
What problems is the product solving and how is that benefiting you?
Security insights about our devices.
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