IBM MaaS360
IBM SecurityExternal reviews
198 reviews
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Does the job
What do you like best about the product?
Provides central mdm solution. Multiple policies for different device types and job roles within the business. Supports the upload of enterprise apps for android.
What do you dislike about the product?
Unable to keep google apps updated without providing access to the play store. Having to have individual Google accounts per user or having only 20 or so devices logged in at once.
What problems is the product solving and how is that benefiting you?
Controlling the access that end users have with MDM policies and locking devices once they are out of business control (ie, lost or stolen). Pushing/auto installing/updating enterprise apps to specific groups of employees.
Solid Product / Mediocre Support
What do you like best about the product?
We are now able to operate without Active Directory and can push out security policies nearly instantaneously.
What do you dislike about the product?
MaaS360 does not appear to have mature support for Windows or macOS or at least they are not responsive enough to the needs of a fast moving business.
What problems is the product solving and how is that benefiting you?
*Eliminate Microsoft Active Directory
*Manage security policies for all iOS, Android, macOS, and Windows devices from one portal
*Centralized device patching
*Device certificate enrollment and delivery
*Manage security policies for all iOS, Android, macOS, and Windows devices from one portal
*Centralized device patching
*Device certificate enrollment and delivery
Recommendations to others considering the product:
As long as you do not expect quick resolution to issues you experience, MaaS360 can be setup with an internal team willing to spend the time learning the features. There are so many features that a thoughtful implementation is recommended rolling features out over several sub-projects.
IT Manager
What do you like best about the product?
Managing many devices from a single console.
What do you dislike about the product?
With the many options, it’s hard to set up without help, no fluid process. Making the learning curve and training of other admins more difficult.
What problems is the product solving and how is that benefiting you?
Manually touching the iPhones when apps update or to install the apples updates.
Great solution for managing devices
What do you like best about the product?
It supports any kind of mobile device and has a wide range of settings for many types of businesses starting from office workers to hotel guests and staff.
What do you dislike about the product?
Login security is quite tight but has been better lately for us. Still requires password inputs in places not necessary to us.
What problems is the product solving and how is that benefiting you?
Made it easier to manage our mobile devices remotely and much lower costs to manage than without. The more time passes the better the interface has become. We hope to have full 100% control of our devices in the future.
Business Partner IBM
What do you like best about the product?
Maas360 is very easy to implement. Good ROI. Easy to use. Lots of functionality. Robuust solution.
What do you dislike about the product?
we like MaaS360 very much. At this moment we have nothing what we dislike
What problems is the product solving and how is that benefiting you?
Managing mobile devices. Deliver a secure environment for mobile working
Very simple transition from Samsung Knox.
What do you like best about the product?
The people at MaaS360 were outstanding, the training and guidance we received were top notch.
The project went extremely well.
The project went extremely well.
What do you dislike about the product?
No real problems at all. Everything has gone very well.
What problems is the product solving and how is that benefiting you?
NO problems. The new software is very simple to use and the website is intuitive, quite refreshing compared to what we were used to.
Recommendations to others considering the product:
Don't hesitate, the system works well and the support is outstanding.
It has been good, but clunky since moving to O2 support
What do you like best about the product?
Quick response times on the chat. albeit is a little bit difficult to understand how this now links with O2.
When IBM help on chat, they are great.
When IBM help on chat, they are great.
What do you dislike about the product?
inconsistency with support & who will help - some are very quick to help, and others less so & are reluctant to.
Ticketing case system is slow for replies and seems to lack expertise
Ticketing case system is slow for replies and seems to lack expertise
What problems is the product solving and how is that benefiting you?
just quick to put me through to 360 support
Perfect tool for controlling & securing data
What do you like best about the product?
We have been using this tool for 2 years now and have never looked back, historically we were always going over on our data budget and had numberous employees whom would say that they had know idea of how this was happening,
Once we tool control and blocked Facebook,Netflix, yotube ect on the works phone our data was no more issue!
for me this is a fantastic tool that fits in with work brilliantly.
Once we tool control and blocked Facebook,Netflix, yotube ect on the works phone our data was no more issue!
for me this is a fantastic tool that fits in with work brilliantly.
What do you dislike about the product?
i have no issue at all works fantastically
What problems is the product solving and how is that benefiting you?
Instantly resolved overspend on data resulting in ever increasing bills.
Useful but not crucial
What do you like best about the product?
I can see what devises I have in the field how up to date they are, and what their status is without physically having the hardware in hand.
What do you dislike about the product?
No all the API's are available for locking down completely on the phones. Etc. you cannot take the option for turning mobile data away. User can still turn it on and off but they get a noncompliance notification.
What problems is the product solving and how is that benefiting you?
Visibility of software/status without having the hardware in hand.
Recommendations to others considering the product:
Being able to view all devises setup in one place, and monitor them. Being able to help a user in the field armed only with the information I have in front of me.
Great platform, very trustable
What do you like best about the product?
Easy to use, great functionality, we have all that we can expect from a MDM software
What do you dislike about the product?
Maybe the high number of times that we are requested to introduce our password for any change.
What problems is the product solving and how is that benefiting you?
Remote administration of our tablet devices. Control and remote admin,
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