IBM MaaS360
IBM SecurityExternal reviews
197 reviews
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External reviews are not included in the AWS star rating for the product.
Compared to other MDM's this is cheap, but very slow.
What do you like best about the product?
I think that IBM takes security very seriously when it comes to their portal.
Their customer service.
Thats about it.
Their customer service.
Thats about it.
What do you dislike about the product?
Everything with MaaS is a compromise. It is impossible to the portal with two windows open at the same time. You are limited to one window.
Their granular approach is not granular and it is necessary to pull multiple reports to find the information that you need.
Not a lot of their features work when you need them to. If you need to change policies, you need to wipe the device. It takes up to 3-hours for an app distribution to take place.
DEP enrollment from a fresh device can take up to 3-hours, its almost like they're rate limited from Apple.
Be prepared to make friends with their CSR's, at this point I have their 800 number memorized.
If you want to make an action on a device, be prepared for it to take 2-hours to 2-days.
Everything is very slow to happen.
The map to find a lost device is terrible and is not user friendly.
Its almost like their developers don't use their own software.
You can tell IBM doesn't compare their product with the competition.
Compared to Jamf, Hexnode, or Meraki- MaaS provides an unacceptable experience.
Their granular approach is not granular and it is necessary to pull multiple reports to find the information that you need.
Not a lot of their features work when you need them to. If you need to change policies, you need to wipe the device. It takes up to 3-hours for an app distribution to take place.
DEP enrollment from a fresh device can take up to 3-hours, its almost like they're rate limited from Apple.
Be prepared to make friends with their CSR's, at this point I have their 800 number memorized.
If you want to make an action on a device, be prepared for it to take 2-hours to 2-days.
Everything is very slow to happen.
The map to find a lost device is terrible and is not user friendly.
Its almost like their developers don't use their own software.
You can tell IBM doesn't compare their product with the competition.
Compared to Jamf, Hexnode, or Meraki- MaaS provides an unacceptable experience.
What problems is the product solving and how is that benefiting you?
They haven't solved a single problem that I have been complaining about for the last two years
Efficient and secure device management on workplace
What do you like best about the product?
IBM MaaS360 provide a reliable platform for managing mobile devices across big organisation. The features about security like remote lock and wipe, Data encryption, and threat management, are especially valueable for the organisation and team. The UI/UX interface is clean and easy to use. Every one can learn to use this in no time. I also appreciate the real time monitoring and analytics for the improvement in decision making.
What do you dislike about the product?
Initial setup and onboarding is slightly complex, especially for the organisation without a dedicated IT team. The customer support response time can be improved. Also there is a need of some advanced features require additional licensing, which may increase the overall cost for smaller businesses and new startups looking for the using this.
What problems is the product solving and how is that benefiting you?
MaaS360 is helping us manage and secure a growing number of student and staff devices used in our educational institution. With online learning, digital exams, and remote classrooms becoming common, we needed a solution to centrally control and monitor these devices. MaaS360 allows us to enforce usage policies, restrict access to non-educational apps, and protect sensitive student data. It also enables us to remotely support devices, push updates, and lock or wipe them if lost. This has improved learning continuity, reduced tech support issues, and ensured a safe and compliant digital environment for both students and educators.
MaaS360 review
What do you like best about the product?
What I like most about IBM MaaS360 is its strong device security and centralised management. It makes it straightforward to manage, monitor, and secure multiple devices from a single dashboard, which is especially helpful in a BYOD environment. The policy controls, remote management capabilities, and integration with other IBM security tools help reduce IT effort while ensuring devices remain compliant and protected.
What do you dislike about the product?
The main drawback is that the interface can feel a bit complex at first, especially for new admins. Some of the more advanced features take time to configure properly, and the reporting tools could be more intuitive. I’ve also experienced occasional delays in support responses, and the documentation could go deeper in a few areas.
What problems is the product solving and how is that benefiting you?
IBM MaaS360 helps us address the challenge of securely managing and monitoring a growing fleet of mobile devices, apps, and endpoints across our organisation. By bringing everything into one place, we can apply consistent security policies, onboard or offboard devices quickly, and protect corporate data without slowing users down. As a result, it has reduced manual effort for IT, strengthened compliance, and given us much better visibility into overall device health and security.
Optimized endpoint management with heavy security control
What do you like best about the product?
It excels in offering unified platform for managing devices across different operating systems. I particularly liked the seamless and quick integration with existing enterprise tools,robust security features like containerization and threat management.
What do you dislike about the product?
The initial onboarding and setup process can be a bit overwhelming for new user.
What problems is the product solving and how is that benefiting you?
It helps us securely manage a diverse fleet of devices across out org. It solves challenges around remote device monitoring, app distribution, policy enforcement etc
UEM, or Unified Endpoint Management
What do you like best about the product?
Smartphones, tablets, laptops, desktop computers, wearable technology, and even specialty devices like those used by frontline workers may all be controlled centrally with MaaS360.
What do you dislike about the product?
complicated setup and interface, as well as problems with customer service. Furthermore, it may not work with all cell carriers and may affect the battery life of the smartphone.
What problems is the product solving and how is that benefiting you?
Centrally management is make easily
Main reasons to opt IBM MaaS360
What do you like best about the product?
The threat management in the enterprise version is what I liked the most. Unlike, other endpoint management tools in the market, most of them don't provide threat management specific to the mobile devices but IBM MaaS360 does. Also, its AI & Analytics Advisor is an added advantage along with its resilient features like Secured Browser, Content Management, VPN and Gateway management, etc.... . Integrating it to our environment was seamless and less time consuming. Also, the usage seems to be quite User friendly.
What do you dislike about the product?
TBH, IBM MaaS360 does pretty much good job in its field. I believe some more exposure about the product could be helpful in people letting know about the product.
What problems is the product solving and how is that benefiting you?
Every business has its own use cases and structuring it to the needs of respective individual organization is important. IBM is effectively solving this problem by tailoring the product to the organization's use case.
IBM MaaS360 Review by Prashast
What do you like best about the product?
Watson AI integration, which offers actionable security insights and analytics.
Strong multi-platform support, managing iOS, Android, Windows, macOS, and more from one dashboard.
Cloud-based deployment, making it fast to implement and scalable.
Robust security features, like containerization, app wrapping, and threat management.
Strong multi-platform support, managing iOS, Android, Windows, macOS, and more from one dashboard.
Cloud-based deployment, making it fast to implement and scalable.
Robust security features, like containerization, app wrapping, and threat management.
What do you dislike about the product?
A common dislike about IBM MaaS360 is that its user interface feels outdated and clunky, especially compared to newer tools. Some users also find setup and customization complex, and support can be slow at times.
What problems is the product solving and how is that benefiting you?
Manages all devices (corporate or personal) from a single console, reducing chaos. Detects and responds to threats using AI-powered insights from Watson.
Ensures that devices meet company security standards and regulatory requirements. it helps keep your organization's data safe while supporting flexible, mobile work.
Ensures that devices meet company security standards and regulatory requirements. it helps keep your organization's data safe while supporting flexible, mobile work.
Feature of MaaS360
What do you like best about the product?
Its having great feature flexible deployment, AI advancement , Mobile defence. It helps IOT devices to sync and secure properly. As a Site Reliability Engineer, I know the positive impact of this tool. After deployment its easy to monitor the devices with almost no downtime.
What do you dislike about the product?
No cons. After deployment if it will come with alerting stuffs it will be beneficial.
What problems is the product solving and how is that benefiting you?
By enabling features like to save ddos attacks, malwares, non legit traffic etc
IBM MaaS360 with Watson – A Comprehensive RevieW
What do you like best about the product?
• Strong AI-powered threat detection and analytics
• Broad OS and device support
• Scalable, cloud-based architecture
• Robust security and compliance tools
• Integration with leading enterprise platforms
• Broad OS and device support
• Scalable, cloud-based architecture
• Robust security and compliance tools
• Integration with leading enterprise platforms
What do you dislike about the product?
• Interface can feel dated
• May require training for full feature utilization
• Slightly higher cost compared to some competitors
• May require training for full feature utilization
• Slightly higher cost compared to some competitors
What problems is the product solving and how is that benefiting you?
Being a cloud-native SaaS solution, MaaS360 is easy to deploy and scale. Organizations can quickly onboard new devices and users without investing heavily in on-premise infrastructure. The web-based admin console is accessible from anywhere, providing flexibility to remote IT teams.
Reliable and secure solution for enterprise mobility management
What do you like best about the product?
IBM MAAS360 provides a comprehensive and user-friendly platform for managing mobile devices, applications and content within your enterprise. Integration with AI manipulation analysis can help proactively detect threats and enforce guidelines. The dashboard is intuitive and the guidelines configuration tool allows you to easily adapt your device settings based on user roller or company requirements.
What do you dislike about the product?
The onboarding process for initial facilities and initial users without technical support can be somewhat complicated. The documentation may be more detailed, especially due to the extended configuration. Additionally, there may be delays or sync questions regarding app offerings through the platform.
What problems is the product solving and how is that benefiting you?
The IBM MAAS360 helps you securely manage a wide range of mobile devices and endpoints from a single console. The configuration of the remote device ensures compliance with company guidelines and protects against potential safety threats. Real-time viewability and control significantly reduce and improve productivity for remote employees.
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