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It was great experience working with IBM MaaS360 in terms of security.
What do you like best about the product?
The mobile device management was the best part of this tool .
What do you dislike about the product?
Didn't find any such issues with this tool. Overall it was a good experience hence nothing is disliked.
What problems is the product solving and how is that benefiting you?
Mobile device security as well as software deployments were the benefits of this tool
Recommendations to others considering the product:
Highly recommend for MDM and End point management
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IBM Security Maas360
What do you like best about the product?
IBM Security Maas360 enable customized policy implementation
What do you dislike about the product?
unenrollement taking long time to update on Maas360
What problems is the product solving and how is that benefiting you?
Change policy, locate cellphones
Software before its time
What do you like best about the product?
It was an attempt to port a mobile application for security management and software distribution to windows, and options can be good for competition.
What do you dislike about the product?
Clunky, could not reliably distribute packages of .msi and sometimes even .exe. Admin portal is not admin-intuitive especially when relating to update distributions. Remote wipe never worked, and the assigned Mass IBM team to help remediate was either unenthusiastic or incompetent.
What problems is the product solving and how is that benefiting you?
It was an attempt to integrate mobile and Windows management in one. It would have been useful if it worked.
Recommendations to others considering the product:
Start over and build it for Windows, then integrate it for Mobile.
IBM Maas 360 must improve management and app deployment capabilities for win 10 devices
What do you like best about the product?
New and improved features of MaaS360 Cloud
What do you dislike about the product?
Delivery groups deployment for apps and policies.
What problems is the product solving and how is that benefiting you?
App inventory and storage utilized on usage basic is the most liked thing for me.
IBM MaaS360 On-premise
What do you like best about the product?
We liked many functions and security policies for mobile devices (iOS and Android). It was an awesome opportunity to use internal reports. We could build different reports for our managers and configure weekly the mailing list.
IBM goes out of their way to provide help and documentation for the period after on-boarding.
IBM goes out of their way to provide help and documentation for the period after on-boarding.
What do you dislike about the product?
We didn't like the support team. Sometimes we waited for 1-2 weeks' answering our request. Also, we wanted to implement macOS devices in our company. IBM MaaS 360 didn't support macOS devices.
What problems is the product solving and how is that benefiting you?
We used IBM MaaS360 for controlling iOS and Android devices. This system helped us to configure all devices with our standards. Our security team used IBM MaaS360 for gathering information and reactions after analyzing this information.
Recommendations to others considering the product:
If you are managing a small fleet of local computers MaaS360 will work well to suit your needs. However, if you are working with a large fleet with remote users the program begins to not be as efficient for your needs as it could be. From my experience working with over 25 000 mobile devices, this solution was not up to the tasks at hand.
Device management platform works fine and is easy to use
What do you like best about the product?
Management of the platform is easy and intuitive. Customer support is exceptional.
What do you dislike about the product?
Occasionally i find a needed control not set up. I.E. Turn off hot spot functionality for ios Tablets.
What problems is the product solving and how is that benefiting you?
Manage and track 50 iphones and ipads distributed to field units. Control application content and url accessibility. Insure proper use of the devices and control data overages.
Easy
What do you like best about the product?
I like that you can ask questions and if Watson cannot figure it out it will connect you with a live chat.
Watson-If I am not able to find an answer, you can request the following:
- 'open a case'
- check 'case status'
- 'talk to an agent'
Whenever needed, I will pass our chat transcript to our support engineers.
You may type 'help' at any time for additional information.
These prompts are helpful when your not sure what to start out with.
Watson-If I am not able to find an answer, you can request the following:
- 'open a case'
- check 'case status'
- 'talk to an agent'
Whenever needed, I will pass our chat transcript to our support engineers.
You may type 'help' at any time for additional information.
These prompts are helpful when your not sure what to start out with.
What do you dislike about the product?
Sometimes it Watson will get hung up...keep trying different ways to ask the question.
What problems is the product solving and how is that benefiting you?
how to add a webclip and how to whitelist a website.
Great product with a Bonus: small price tag!
What do you like best about the product?
Easy to make changes, and even easier to get support through IBM, which has been a fabulous surprise.
What do you dislike about the product?
Any MDM comes with lots of complicated settings. MaaS is no different, but the level of complication also means that it is extremely friendly to your unique situation and can be customized to do exactly what you need it to do.
What problems is the product solving and how is that benefiting you?
HIPAA-compliance with mobile devices was a NIGHTMARE before MaaS. Now, we can remotely lock, track, wipe, and guarantee HIPAA-compliance with all of our devices. This is as bulletproof as it gets.
Recommendations to others considering the product:
Go for it, just make sure you have direct contact with IBM support. Third-party support can't compete with direct IBM support. Working with the IBM team is like having a dozen magicians in your back pocket. Third party can still access IBM support but it gets a little complicated. We have worked with both ways and I prefer being able to contact IBM directly. I swear those guys eat, sleep, and breathe this product. It is phenomenal. Compared to other products, this is a fabulous price with very little initial investment other than your own time. Build yourself a knowledge base and you're good to go on a shoestring budget.
Overall experience: very good
What do you like best about the product?
Easy to use platform. Very good for mdm mobile management . Compatible with Apple configurator ,Apple Business Program.
What do you dislike about the product?
Interface updates. Password needs to be put twice before confirming action.
What problems is the product solving and how is that benefiting you?
iOS management
Secure Container Application for Company Data
What do you like best about the product?
The ease of use and configuration with user licenses is what stands out to me. The Cloud Extender which syncs our users from active directory makes searching for specific users incredibly simple and makes my job as an administrator that much easier.
What do you dislike about the product?
Like with everyone 2-factor authentication application, hiccups can arise. We've had issues with licenses not being pushed out as well as having difficulties in first setting up The Cloud Extender.
What problems is the product solving and how is that benefiting you?
Overall, MaaS360 has allowed us to safely let users check into their work data on their mobile devices. We don't have to worry about sensitive materials being compromised even when the mobile device (almost all BYOD) is lost.
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