Harmony Email & Collaboration (Avanan)
Check Point Software TechnologiesExternal reviews
569 reviews
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Avanan has ben throughly vetted by our team and we highly recommend it!
What do you like best about the product?
The ease of use and the ability of the product to intercept spoofed emails. The support has been spot on and helpful in configuration and also in explaining how the product works.
What do you dislike about the product?
I haven't had a bad experience as yet either with the product or support.
What problems is the product solving and how is that benefiting you?
We had another product in place as a mail gateway and the ability to block spoofs was terrible. We trialed Avanan with the other product in place and it was able to catch the items that the other service allowed through. We are pleased with the support and the ability of that team to answer any questions we have had.
Avanan - A Game Changer for Office 365 Security
What do you like best about the product?
I like how simple Avanan was to set up. We were up and running in under 10 minutes. From there, Avanan mostly runs itself. Requires very little monitoring. I like how quickly support helps, when needed.
I like that Avanan is an inline email security product. Its able to catch malicious emails before they reach a user's mailbox. But, what I like even more is that Avanan is NOT an email gateway. This is important because with an email gateway you have to redirect your MX record to the email security provider, which is tipping off the attackers. When the attackers know which security product you're using, they can target you with known exploits for that product. Avanan does inline security in a different way. They use mail flow rules to redirect the email to their security servers, scan them, then send them back. This is all done near instantaneously.
I like that Avanan is an inline email security product. Its able to catch malicious emails before they reach a user's mailbox. But, what I like even more is that Avanan is NOT an email gateway. This is important because with an email gateway you have to redirect your MX record to the email security provider, which is tipping off the attackers. When the attackers know which security product you're using, they can target you with known exploits for that product. Avanan does inline security in a different way. They use mail flow rules to redirect the email to their security servers, scan them, then send them back. This is all done near instantaneously.
What do you dislike about the product?
Nothing really. The only issue we have, which isn't Avanan's fault, is Microsoft ATP malware notifications get caught as malware by Avanan. This only happens because we're using both services. But Avanan is doing it's job.
What problems is the product solving and how is that benefiting you?
When we migrated to Office 365, within a month we were constantly under attack. Phishing attacks leading to compromised accounts leading to more phishing campaigns using those compromised accounts. It was never ending. Microsoft's security was doing nothing to help. We reached out to Avanan. Set up a POC and instantly the attacks stopped. Well, Avanan was stopping them from ever reaching the user's mailboxes. Everyone was happy.
Recommendations to others considering the product:
We migrated to Office 365 from an on-premise email system. We had no idea what was about to happen after migrating. We were never under constant phishing attacks until we migrated to Office 365. If you're using Office 365, or planning to move to it, you should seriously consider Avanan Cloud Email Security. Don't wait until you're under attack. I imagine this probably applies to any cloud email provider. We had the Office 365 E3 suite at the time. The included Microsoft email security is not sufficient. You need something like Avanan.
Avanan -personal watch dog for your email security in the cloud
What do you like best about the product?
The highest technology based on AI with the capability to manage and control in one single dashboard which is so user-friendly makes it super powerful!
Avanan doesn't require an agent or any installation
Avanan doesn't require an agent or any installation
What do you dislike about the product?
Very few cases of false-positive, not something that others not having but with the great responsive answer from their support it's like invisible.
What problems is the product solving and how is that benefiting you?
As a company that loves SaaS apps, we found Avanan as the best solution for us by protecting us from security incidents, spammers, and phishing attacks.
just about few days it prevents and quarantines a phishing attempt in our organization.
just about few days it prevents and quarantines a phishing attempt in our organization.
Spam Filter that has great learning.
What do you like best about the product?
User Friendly web console because of many improvements and fast support response
What do you dislike about the product?
The website seems to have a bit of lag sometimes like you do not know when an email is confirmed to be quarantines or released.
What problems is the product solving and how is that benefiting you?
phishing and spam filtering. Machine learning seems to be working great for us.
Recommendations to others considering the product:
For the cost fo this cloud service, it is very comparable to expensive one and it does the job great of learning spam and junk emails.
Office365 Email Security Done Right!
What do you like best about the product?
Avanan uses multiple security tools and services to really bring a full 360 protection of Microsoft Office 365 email. Being that its an inline coded service makes implementation to productivity a breeze. The interface is very intuitive and performs most tasks for you in the background searching for other emails instances that apply to that actions you perform.
What do you dislike about the product?
On the dashboard, mitigating phishing attempts really needs to have an auto-refresh of sorts so you don't have to go back to the Dashboard and back into the phishing attempts list to refresh it. Refreshing the phishing attempts screen leaves all the fixed/mitigated items in there and you the count never goes down.
What problems is the product solving and how is that benefiting you?
I have not brought up my dislike to Avanan just yet. But their support team is very quick to fix issues that I have reported in the past.
Recommendations to others considering the product:
When we were researching other cloud email security programs, most of the other programs were built for Exchange and not Office365. We originally went with Microsoft ATP but that needed other tier upgrades in our Office365 services to give us the protection that Avanan would give us. So we dropped Microsoft ATP and went with Avanan.
Easy to use and effective cloud security
What do you like best about the product?
Quick and easy to deploy security, which provides a great level of protection. Avanan is detecting and quarantining issues which are getting through other security filters. The Avanan team are fantastic to deal with and very receptive to feedback.
There are multiple security engines used for detecting malicious content, which provides an additional degree of protection through layers of defence.
The range of supported Cloud App products covers most of the commonly used cloud services such as Exchange Online, SharePoint\OneDrive, Microsoft Teams, Gmail, Dropbox, Box, etc.
There are multiple security engines used for detecting malicious content, which provides an additional degree of protection through layers of defence.
The range of supported Cloud App products covers most of the commonly used cloud services such as Exchange Online, SharePoint\OneDrive, Microsoft Teams, Gmail, Dropbox, Box, etc.
What do you dislike about the product?
Management of email templates could be simplified. It is currently a bit of a manual process to update the different email templates, as they must be updated individually. This isn't something which needs to be done often though, it is normally only during initial setup.
The product isn't marketed as an anti-spam solution, but with a few additional features such as quarantine digests, it could be used for this purpose.
The product isn't marketed as an anti-spam solution, but with a few additional features such as quarantine digests, it could be used for this purpose.
What problems is the product solving and how is that benefiting you?
Effective detection of phishing emails and easy to understand analysis of exactly why an email has been deemed to be safe or malicious. We have more visibility into the threats which are targeting our clients SaaS environments, and greater confidence that threats will be detected and blocked, reducing risk to our client's data.
Recommendations to others considering the product:
Give it a try! If it doesn't have a feature you require, definitely worth having a chat to the Avanan team and letting them know as they may be able to add it quickly or put in on their development roadmap.
Proud of is my vetting and implementation of Avanan
What do you like best about the product?
Avanan is an handy tool that makes email security easy to administer. Their support is exceptional, they are a true partner of their clients.
What do you dislike about the product?
Nothing so far. Avanan has been great all along.
What problems is the product solving and how is that benefiting you?
We were trying to make the email security administration process easier. We have realized just that
Avanan is a great email security tool
What do you like best about the product?
I like the security features, mostly the user logins from different IP source, is great you can tell that the client logged in on one IP and after a few minutes on another, this give you and advantage on protecting our clients., I like how easy is to use, is a must tool to offer your client and keep them safe even from themselves., their support is great, they follow up really fast. Very recommended.
What do you dislike about the product?
until now, I have not seen anything that I could dislike about Avanan Security. it has been great.
What problems is the product solving and how is that benefiting you?
Our Clients security, we feel more relaxed knowing Avanan is guarding our clients' email, SharePoint, onedrive, even sign in from different countries and cities, is a must for serious IT security.
Recommendations to others considering the product:
work with Avanan support on how to set up personalized Queries and verified that "send report" is applied under each required Query, or you won't receive the alert.
Simple and effective
What do you like best about the product?
The level of protection -- I have extreme confidence in Avanan's ability to protect my company's email. The quarantine feature is nice in that it let's the recipient know that a message was blocked and then gives them the ability to request it. As an admin, after getting notified about the request, can review the message to verify its viability and either approve the restore request or deny it.
What do you dislike about the product?
I dislike that there isn't a mobile app. There are times I need to administer Avanan on my phone and performing these tasks via a mobile browser can prove difficult.
What problems is the product solving and how is that benefiting you?
Microsoft 365's built-in anti-phishing capability is severely lacking in my opinion. We were seeing too many phishing emails getting through to our end users prior to implementing Avanan.
Recommendations to others considering the product:
Don't rely on Microsoft to completely protect your company's email. As with everything security related, a layered approach is ideal. Using Avanan is a great way to prevent phishing emails from getting through and compromising your business.
If You're Looking For A New Email Gateway Put Avanan At The Top Of Your List
What do you like best about the product?
Immediate return on investment. Super easy to setup and use. No extra appliances just fully uses O365 API. You will see immediate results. All the emails that were getting past O365 such as fake Microsoft O365 phishing attacks, fake voicemails, faxes, UPS/FEDEX/USPS, etc. Avanan was picking up on easily. Support has also been extremely responsive when we have had questions or if legitimate email was getting caught. I can't recommend Avanan enough.
What do you dislike about the product?
No dislikes so far. Product does an excellent job stopping all that phish and spam that gets through O365.
What problems is the product solving and how is that benefiting you?
We were looking for a new email gateway provider since so much phish and spam was getting through. We have had phenomenal success with Avanan. Super easy to setup and use. No extra appliances just fully uses O365 API. You will see immediate results. All the emails that were getting past O365 such as fake Microsoft O365 phishing attacks, fake voicemails, faxes, UPS/FEDEX/USPS, etc. Avanan was picking up on easily. Support has also been extremely responsive when we have had questions or if legitimate email was getting caught. I can't recommend Avanan enough.
Recommendations to others considering the product:
Just do the demo. I think it will sell itself.
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