Impartner PRM SaaS
Impartner ISV DemoReviews from AWS customer
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Love Impartner
What do you like best about the product?
When it comes to managing our partnerships, we love having everything we need it one spot: from deal registration to marketing assets.
What do you dislike about the product?
The editing capabilities for the homepage require coding skills if you want to remove a section vs editing titles/content.
What problems is the product solving and how is that benefiting you?
It's creating a smooth process to submit leads between us and our partners so we don't have to do it manually via email.
Good product, good implementation plan, easy integration with Salesforce
What do you like best about the product?
Integration with Salesforce was relatively straightforward. Dashboard/portal view for the partners is simple yet provides a ton of information in an easy-to-read format.
What do you dislike about the product?
Mapping other environments to sync with Salesforce. When connection a Sandbox environment and configuring everything, there should be a quick way to clone all of those setting directly to Production. Having to map everything multiple times seems redundant.
What problems is the product solving and how is that benefiting you?
Partners being able to send leads directly to us and to receive leads from us. They can log into their portal and stay up to date on the progress of leads/opportunities from our side.
Great PRM for our partners
What do you like best about the product?
We've been very impressed with the robust functionality made available through the Impartner PRM. As a team of one, I'm able to manage the PRM easily and efficiently, which is a huge plus for us. Our partners, likewise, have found navigating through the PRM to be intuitive and seamless. Additionally, the support we've gotten from the Impartner team has been top-notch, which was big for us in evaluating PRM options.
What do you dislike about the product?
Not much to dislike based on our experience with Impartner. I would highly recommend leveraging the customer portal trainings to learn some of the nuances of Impartner that might not initially meet the eye to get the most out of the PRM.
What problems is the product solving and how is that benefiting you?
Implementing the Impartner PRM has helped strengthen our relationship with key partners. They're able to access on-demand resources that previously were only availble by request. Additionally, the workflows in Impartner have automated several processes that were manual and, at times, inefficient.
VP
What do you like best about the product?
Turn key solutions and moduler functionality.
What do you dislike about the product?
Need more intelligence and insights capabilities
What problems is the product solving and how is that benefiting you?
Scaling partner processes and engagement
Launched Impartner PRM in our company
What do you like best about the product?
Real good experience on the integration with Salesforce
Good support team
Possibilities to create workflows
Good support team
Possibilities to create workflows
What do you dislike about the product?
Not always very well localised (date format, "accent" not well taken into account, could be great to have European User event)
Partner locator module is not user friendly
Partner locator module is not user friendly
What problems is the product solving and how is that benefiting you?
our one stop shop for our partners to do business with us (interconnexion of various platform through SSO) > Partner experience is better whatever the job role of the user
Impartner PRM
What do you like best about the product?
From my limited experience with Impartner, it's been able to do a lot of the things we look for. From an admin perspective, it is easy to use and intuitive. CRM sync works as expected.
What do you dislike about the product?
Because I have not gotten a chance to use CRM a lot, there are many functionalities that I'm not aware of. I have no dislikes at the moment. I look forward to learning more about the platform and all of its capabilities.
What problems is the product solving and how is that benefiting you?
Impartner provides our Partners with a smooth experience when registering deals and viewing their deals. With Impartner, I can see our relationship with our Partner strengthening.
Could be better
What do you like best about the product?
The ability to integrate through website and partner portal
What do you dislike about the product?
The UX can be better, website is a bit slow loading and not very user friendly
What problems is the product solving and how is that benefiting you?
Gather all the information from partners joining our program
Comprehensive PRM Platform
What do you like best about the product?
Impartner helps maintain and organize all of our partners, and streamlines processes for my team. Additionally, we have a stellar account team including Scott Jager, Matt Hutchings and Gautam Gudaganatti.
What do you dislike about the product?
Sometimes it's inconvenient to rely on a third party team if something doesn't go as expected. This is mitigated by having a great customer success manager (Matt Hutchings) who is extremely responsive and knowledgeable.
What problems is the product solving and how is that benefiting you?
PRM helps automate a lot of the manual and transactional work that would take time away from my team. Additionally, it helps create a comprehensive experience for our partners, where they can have a one-stop shop for all their ordering, training and marketing needs. Our partners love the co-branding capabilities that Rhombus enables for them, and that wouldn't be possible without Impartner.
Accelerating partners worldwide
What do you like best about the product?
People, presence,and professionalism. Their ability to connect the dots and the relationships.
What do you dislike about the product?
I haven't found one yet. But if pressed, I would say the ability to scale quickly enough to address the massive growth in the channel ecosystem.
What problems is the product solving and how is that benefiting you?
Access to Microsoft centric engagements while providing a valuable, sticky solution for a select group of our clients.
We are using Impartner to streamline the partner deal process
What do you like best about the product?
It is great to have a one stop shop for all of our partners' needs.
What do you dislike about the product?
Our partners didn't decide to use the platform. Adoption was very difficult seemingly because our company is much smaller than theirs.
What problems is the product solving and how is that benefiting you?
It will enhance our partner experience with a more professional and more accessible interface and enable a quicker turnaround on deals submitted by our partner.
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