Impartner PRM SaaS
Impartner ISV DemoReviews from AWS customer
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Impartner User for 8 months
What do you like best about the product?
Their latest PX platform is mostly configurable thus, avoiding the need to have developers
What do you dislike about the product?
Being one of the early adopters of Impartner, we are using a lot of custom forms that have now been added to the standard capabilities
What problems is the product solving and how is that benefiting you?
Impartner is our face to the partner community, so it's critical that we provide a one stop shop for our partners (note Impartner doesn't provide all partner capabilities, but allows plugging in other apps)
To infinity and beyond
What do you like best about the product?
I was very excited to hear the 2023 roadmap and what more can be done to provide success for our partners husiness
What do you dislike about the product?
We needed more room in the Roadmap session
What problems is the product solving and how is that benefiting you?
Building additional enablement journeys as our channel team is working on building and expanding our portal with Impartner
Gets us to revenue faster
What do you like best about the product?
Custom content
Partner metrics and planning
Partner metrics and planning
What do you dislike about the product?
It's not as straightforward as it could be.
What problems is the product solving and how is that benefiting you?
Scale
Great system for partnerships
What do you like best about the product?
Visibility to needed information and ease of use.
What do you dislike about the product?
Would love to know more about how to manage aspects of the system ourselves
What problems is the product solving and how is that benefiting you?
How to manage user access and track users
Partner enablement
What do you like best about the product?
I'm excited about the new features and UI/UX being implemented
What do you dislike about the product?
The current classic view. Journeys need a revamp and better user experience in general.
What problems is the product solving and how is that benefiting you?
Journeys!
Your competitive advantage for partner ecosystem
What do you like best about the product?
Impartner PRM provides my partner ecosystem with access to important onboarding materials and communications.
What do you dislike about the product?
The configuration pages for Approvals and Workflows are not that intuitive.
What problems is the product solving and how is that benefiting you?
Impartner PRM makes the onboarding experience for partners easy.
Sr Partner Manager
What do you like best about the product?
Visibility into KPI and partner metrics. It helps you better understand which partners are valuable and where you can spend your time more wisely building out your ecosystem
What do you dislike about the product?
There are some challenges regarding features and getting the correct ones activated. Also, the ability to integrate with other platforms has been very tricky. Hoping this changes
What problems is the product solving and how is that benefiting you?
Allowing us to gain more insights and to be able to better track partner progress. Also, lead tracking and associated goals and targets is a huge plus to build our program
Such amazing customer service!
What do you like best about the product?
I really love the customer service. This tool has so many awesome capabilities so having someone to guide us through everything has been critical and awesome.
What do you dislike about the product?
It is so complex I feel like it will take me a while before I am able to create things on my own and do it properly
What problems is the product solving and how is that benefiting you?
We need to have a better pulse on our connection with our partners who bring us revenue.
2023 Roadmap!
What do you like best about the product?
A good solution for technology companies with resellers.
What do you dislike about the product?
Ability to localize - partner view compared to internal view.
What problems is the product solving and how is that benefiting you?
Portal for external labs.
Vp ww MSP malwarebytes
What do you like best about the product?
We love Mike Kirby!love himmmmm. We would like more of him!!!
What do you dislike about the product?
We don't like some of the localization challenges.
What problems is the product solving and how is that benefiting you?
Account growth and scaling
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