Qualified
Qualified.com, Inc.Reviews from AWS customer
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Instant communication gets me closer to what my customers are trying to do....fast.
What do you like best about the product?
It's crazy this hasn't existed until now. The fact we send people away from our website after they fill out a form seems like a thing of the past now. Now we are actively having conversations to better understand if we are a fit for their requirements before setting up meetings and spending cycles if there isn't an strong fit for what they are looking for and our solutions.
What do you dislike about the product?
We don't use Salesforce, so I'd like to see more crm integrations. I'd also like to see a tighter integration to email platforms, as that is still where a lot of communication happens.
What problems is the product solving and how is that benefiting you?
We sell email infrastructure, and the conversation can get pretty complex quickly. I love the ability to move to a phone call as opposed to just chat.
Recommendations to others considering the product:
Implement now, especially if you are in a fragmented market. The ability to be the first to communicate with a potential customer and set the tone can be the difference between winning and losing a deal.
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