Sold by: Qualified.com, Inc.
Deployed on AWS
Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.
4.9
Overview
Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.
The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.
Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.
Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.
Highlights
- AI SDR Agent- scale inbound pipeline generation
- AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
- AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/24 months | Overage cost |
|---|---|---|---|
Qualified Premier | Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included | $100,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Active Email Contacts | Active Email Contacts | $10.00 |
Additional Calendar & Email Users | Additional Calendar & Email User | $240.00 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
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Delivery details
Software as a Service (SaaS)
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Resources
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Support
Vendor support
Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
help@qualified.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Kylie F.
Impressive AI Analysis and Intuitive Chatbot Personalization
Reviewed on Jul 08, 2026
Review provided by G2
What do you like best about the product?
We have been incredibly impressed with the AI analysis, summarization, and prioritization with Qualified's chatbot embedded into our site. It's been intuitive to personalize and train, and Calvin has been great about helping us make updates that bring its capabilities to life.
What do you dislike about the product?
There could be a little more clarity about what each backend section does and the differences between areas like Guardrails vs Conversation settings for more hands-on users.
What problems is the product solving and how is that benefiting you?
Users have a much more intuitive and efficient experience finding the information they need that's most relevant to them. We're also able to directly pull in leads' contact information without the need for them to submit a contact form. We're excited for our second phase where we will also build in the capability to sync directly with our teams' calendars for leads to book meetings.
Siana R.
A Practical and Scalable Approach to Conversational Marketing
Reviewed on Jul 03, 2026
Review provided by G2
What do you like best about the product?
What I like best about Qualified is the combination of AI SDR, live chat, and meeting booking capabilities within a single platform. It enables us to engage visitors, qualify leads, and connect prospects with the right Sales teams while maintaining seamless integration with Salesforce and Eloqua.
What do you dislike about the product?
AI experiences require ongoing content validation and refinement to ensure response accuracy across large and complex product portfolios.
What problems is the product solving and how is that benefiting you?
We were looking for a replacement for Drift that could help us modernize website engagement while improving lead qualification and meeting booking. Qualified enabled us to combine live chat, AI SDR capabilities, and meeting scheduling in a single platform while maintaining integration with Salesforce and Eloqua. The result has been a more scalable approach to conversational marketing, with better visibility into visitor engagement, lead routing, and pipeline generation across our product lines.
Shanna O.
Qualified Keeps Improving: Robust Integrations and Hands-On Support
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
Qualified is routinely adding new capabilities. The integrations into other systems are robust. And their customer service is very hands-on.
What do you dislike about the product?
CSMs do a lot of execution which means as an Ops person, it's easy to fall into the uncomfortable position of not having enough familiarity with the system to execute changes myself. That being said, that's not so much a Qualified issue as a it is an internal Ops issue!
What problems is the product solving and how is that benefiting you?
Qualified provides another conversion path for our website visitor, helping to improve our overall website conversion rate and generate more inbound leads
Oliver G.
Efficient AI Integration, Simple Setup => Top Product and Implementation
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
I like that Piper and the other AI SDRs advise customers based on our website and do not statically rely on an FAQ file, but instead crawl our website and are thus always up to date. The ability to equip different AI SDRs with different personalities and behavior patterns is great. The setup is simpler compared to most systems, and the integration into Salesforce is an incredible time saver. The AI SDRs can be easily adjusted to have the right tone for our product lines, and the overall creation of the AI SDRs is much easier compared to other tools, with the result being significantly better and more professional. Thanks to the support of Luben Solev (Integration Architect), the initial setup for our team was very easy, as he guided us through the tasks step by step and explained them excellently.
What do you dislike about the product?
There is nothing that we don't like.
What problems is the product solving and how is that benefiting you?
With Qualified, we can inform customers around the clock and schedule appointments. It is easy to set up, supports various AI SDR personality profiles, and integrates seamlessly into Salesforce, resulting in enormous time savings.
Marissa P.
Impressive AI products backed by an exceptional human team.
Reviewed on Jun 27, 2026
Review provided by G2
What do you like best about the product?
Implementing Qualified was one of the smoothest software rollouts we've had, thanks to the team's well-defined onboarding process. Our "Success Architect", Rhoda, was fantastic to work with throughout the implementation and onward. The whole experience was highly collaborative and hands-on.
Within our first month, we were already seeing measurable results that we could directly attribute to the platform. PiperX and the AI SDR capabilities have been a valuable addition to our go-to-market motion, and we're excited to continue building on the initial foundation.
On top of that, the product interface is intuitive and easy to navigate (they also have a robust academy), making it simple for our team to start using.
Within our first month, we were already seeing measurable results that we could directly attribute to the platform. PiperX and the AI SDR capabilities have been a valuable addition to our go-to-market motion, and we're excited to continue building on the initial foundation.
On top of that, the product interface is intuitive and easy to navigate (they also have a robust academy), making it simple for our team to start using.
What do you dislike about the product?
So far, I haven't encountered anything I don't like — in terms of features or functionality we ask for, the team is quick to find a workaround or add it to their roadmap.
What problems is the product solving and how is that benefiting you?
The Qualified / PiperX / AI SDR is helping us engage and qualify high-intent website visitors in real time, rather than relying solely on traditional form fills or logic-based chatbots. We can create more personalized conversations, route the right prospects to our sales team faster, and capture opportunities that might have otherwise been missed.
The biggest benefit has been the speed-to-value. We saw measurable pipeline impact within our first month.
The biggest benefit has been the speed-to-value. We saw measurable pipeline impact within our first month.