Sold by: Qualified.com, Inc.
Deployed on AWS
Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.
4.9
Overview
Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.
The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.
Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.
Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.
Highlights
- AI SDR Agent- scale inbound pipeline generation
- AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
- AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Description | Cost/24 months | Overage cost |
|---|---|---|---|
Qualified Premier | Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included | $100,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Active Email Contacts | Active Email Contacts | $10.00 |
Additional Calendar & Email Users | Additional Calendar & Email User | $240.00 |
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All fees are non-refundable and non-cancellable except as required by law.
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Support
Vendor support
Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
help@qualified.com
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Customer reviews
Andy F.
Streamlined Lead Qualification with Great Support
Reviewed on Mar 06, 2026
Review provided by G2
What do you like best about the product?
I like how Qualified makes some of the use cases user-friendly with its intuitive interface, which means I don't have to manage a bunch of prompt libraries. I also appreciate that it lets us score answers and potential answers and A/B test examples pretty efficiently instead of having to test it in production or on a live site.
What do you dislike about the product?
It's frustrating that we have to retrain the model so often every time we make some updates to our positioning or branding. So that can be tedious and time-consuming. I think the workflows are also tedious to set up and maintain, although the Qualified implementation team has been really helpful in doing a lot of that work for us.
What problems is the product solving and how is that benefiting you?
Qualified helps our potential customers quickly learn about our product and how it can support them. It prequalifies leads before letting them book demos with our sales team.
Computer Software
Agile AI SDR Deployment with Seamless Salesforce Integration and Standout CSM
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
The platform is agile, allowing us to rapidly deploy our AI SDR, iterate on chat flows in real-time, and seamlessly integrate with Salesforce to capture demand 24/7.
Beyond the technology, our Customer Success Manager has been the absolute standout feature of our experience. They operate as a true strategic partner rather than just a traditional support contact. During our AI rollout, our CSM brought technical expertise to the table. Having a CSM who deeply understands both the platform's architecture and our specific GTM strategy has been invaluable to our fast time-to-value.
Beyond the technology, our Customer Success Manager has been the absolute standout feature of our experience. They operate as a true strategic partner rather than just a traditional support contact. During our AI rollout, our CSM brought technical expertise to the table. Having a CSM who deeply understands both the platform's architecture and our specific GTM strategy has been invaluable to our fast time-to-value.
What do you dislike about the product?
While their AI is incredibly strong on the front end for prospect engagement, the backend currently lacks AI-powered analytics for team managers. Right now, reviewing chat logs, summarizing conversational performance, and identifying areas for playbook optimization is still a very manual process. It would be a huge value-add if Qualified introduced AI features to automatically summarize chat outcomes, highlight friction points, and proactively suggest improvements to our routing logic and conversational flows.
What problems is the product solving and how is that benefiting you?
By deploying our AI SDR, we have fully automated top-of-funnel qualification. The bot proactively engages visitors based on their site navigation, asks the right qualifying questions, and books meetings directly onto our reps' calendars 24/7. The biggest benefit has been a massive reduction in friction for our buyers, leading to immediate after-hours MQLs, faster pipeline generation, and directly attributable closed-won revenue. It has also leveled the playing field for our sales floor by ensuring equitable, automated lead routing for the entire team.
Deirdre H.
Seamless Tracking, Exceptional Support
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
I love how Qualified is the first touch point whenever someone visits our site, tracking and reporting metrics right away. It assists our Inbound team by catching visitors they can't, thanks to Qualified AISDR's ability to help many visitors at once. I find it really impressive that it documents every interaction in a reportable way, instantly saving us time on data entry and reducing human error. The AISDR's ability to recall previous topics provides a personalized and cohesive experience for users. Additionally, I like the company's genuine and bright staff who provide excellent communication, support, and guidance. The integration capability, UI, and services they offer consistently excel. I appreciate how customizable the AI is, and I get dashboards and reports on all interactions. The AI's email campaigns and signal information ensure I have all available information on a visitor. The initial setup was super easy too.
What do you dislike about the product?
I would like to be able to send reporting to people who don't actively use Qualified. It would be nice to have a lesser permissions set for people that consent to receiving reports, where Qualified has their info and consent but they don't have to fully connect. Or the ability for a monthly export to an excel or Google Doc for company reporting.
What problems is the product solving and how is that benefiting you?
Qualified documents interactions instantly, reducing data entry errors and saving time. It assists our Inbound team by handling multiple visitors, customizing AI levels, offering detailed dashboards, and ensuring personalized user experiences. The integration capability is top-notch, providing comprehensive visitor info.
Simon S.
Extraordinary Customer Success and Powerful AI—Highly Recommend Qualified
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
The software is great. That said, the best thing about Qualified is their Customer Success team. Our CSM has been nothing short of extraordinary. Her support over the past year using Qualified has helped us get the most out of it. From the prospect experience on our site, to lead routing, and the AI capabilities, I cannot recommend Qualified enough to any team.
In terms of the tool itself, it's easy to use. Qualified emphasizes a lot of support during your initial implementation. The AI capabilities of the tool continue to be iterated and advanced.
In terms of the tool itself, it's easy to use. Qualified emphasizes a lot of support during your initial implementation. The AI capabilities of the tool continue to be iterated and advanced.
What do you dislike about the product?
It's hard to say anything here. If I had to nitpick, I would like for the tool to better identify current customers who are visiting our site. This may be an impossible feat, knowing a lot of customers who visit our site do not have pre-existing contact records.
What problems is the product solving and how is that benefiting you?
Qualified has allowed our lead routing to flourish. We brought on Qualified to emphasize our speed to prospecting leads who visit our site. It does this and then some, delivering the right leads to the right members of our sales team.
Danielle E.
AI-Powered Excellence with Room for Flexibility
Reviewed on Mar 03, 2026
Review provided by G2
What do you like best about the product?
I really find Piper's features outstanding and they have improved significantly from when I last used Qualified about 2-3 years ago. The AI email campaigns are amazing and save a lot of time with follow-ups. The Qualified team is also incredible to work with. Their intent signals are great resources for gauging which target accounts are engaging with our site and materials. Additionally, AI emails ensure that leads who engage with chat or various website aspects don't fall through the cracks. With many freemium web visitors, setting up auto campaigns and reducing noise in the sales team's inboxes is very helpful. The initial setup was very smooth with Mike Witt's assistance. He is the best success architects I've worked with, responding extremely fast and being very knowledgeable about everything related to Qualified.
What do you dislike about the product?
I wish there was more flexibility for human input into the AI-generated responses, like emails or snippets. When training the AI agent with snippets, it's a clunky workflow. I have to mark the answer as wrong, create the snippet, delete the question, and re-add the question to confirm the snippet is accurate. Also, the responses aren’t always completely wrong; sometimes it just provides the wrong page link. So would be great to just be able to edit the link without creating a new snippet. And would be very helpful if we could see the updated snippet after it's been edited - can create confusion.
What problems is the product solving and how is that benefiting you?
Qualified provides 24/7 global live chat coverage, eliminating the need for an inbound SDR team. AI email campaigns ensure no leads fall through the cracks and save time on follow-ups, crucial for handling freemium web visitors without flooding sales inboxes.