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    Qualified

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    Deployed on AWS
    Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.

    Overview

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    Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.

    The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.

    Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.

    Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.

    Highlights

    • AI SDR Agent- scale inbound pipeline generation
    • AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
    • AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    24-month contract (1)

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    Dimension
    Description
    Cost/24 months
    Overage cost
    Qualified Premier
    Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included
    $100,000.00

    Additional usage costs (2)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Active Email Contacts
    Active Email Contacts
    $10.00
    Additional Calendar & Email Users
    Additional Calendar & Email User
    $240.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
    help@qualified.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    1267 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Information Technology and Services

    Seamless Rollout & Exceptional Support from Qualified!

    Reviewed on Sep 12, 2025
    Review provided by G2
    What do you like best about the product?
    Qualified has been a game-changer for our Marketing, RevOps and Sales teams. What I find most helpful is the real-time visibility it gives into who’s on our site and how engaged they are. This allows our sales team to prioritize high-intent accounts and instantly connect with the right prospects at the right time.

    From a RevOps perspective, the customization options and routing logic are incredibly powerful — we were able to tailor the experience to our exact go-to-market motion. The integration with Salesforce was smooth, and the data flow between systems is clean and actionable.

    One of the biggest upsides is how easy it was to implement and get value quickly. Lauren from the Qualified team guided us through a seamless onboarding process, ensuring we hit the ground running, and continues to support us weekly as we continue to iterate. Qualified doesn’t just offer a product — they deliver an experience that sets your team up for success right away.
    What do you dislike about the product?
    The platform is wildly powerful, but the initial learning curve for building more complex routing rules and experiences can be a bit steep without prior experience — though the onboarding and implementation team are there every step of the way and, as mentioned, has been incredibly helpful, supportive, and responsive in getting us up to speed quickly!
    What problems is the product solving and how is that benefiting you?
    Qualified is solving the gap between high-intent website traffic and real-time sales engagement. Before, we had limited visibility into who was visiting our site and no efficient way to connect those visitors with the right reps quickly. Now, with Qualified, our sales team can proactively engage target accounts the moment they land on our site, which has significantly improved speed-to-lead and lead qualification. Qualified provides a highly customizeable approach to this, as well, which has been amazing to tailor experiences to what the website visitor is and how they are engaging with each page.
    Britnee T.

    Seamless Implementation, Powerful Routing, and Immediate Impact with Qualified

    Reviewed on Sep 11, 2025
    Review provided by G2
    What do you like best about the product?
    In our first thirty days with Qualified, the results speak for themselves:
    • 665 AI conversations
    • 42 meetings booked
    • 42 leads created
    • 2 opportunities created directly from Qualified sourced leads

    We use Qualified every single day. It has become an essential part of our go to market process. One of the biggest wins has been how easy it is to book meetings and leverage Qualified’s smart meeting routing. Our reps are getting connected with the right prospects at the right time, which has already accelerated our pipeline.

    We also recently launched our E-commerce offering, and being able to showcase a consistent “Buy Now” option across our site was simple and seamless with Qualified. It gave us a uniform, professional customer experience without extra heavy lifting.

    The integrations are another huge strength. Even though the setup was technical, it was amazing how quickly we could connect to all of our core tools. We especially love the Slack integration, digital ads, Pardot, and above all, the Salesforce connector, which has been rock solid and critical to making Qualified central to our operations.

    On top of the results, the implementation experience has been outstanding. Domenic Fish, our Success Architect, is hands down the best implementation specialist I have worked with in my 8 plus years in Marketing Operations. His deep knowledge of Salesforce and ability to align the platform with our organizational needs made the onboarding process seamless. Domenic has been incredibly hands on, building assets directly in the tool, addressing every question from our team, and ensuring we were set up for success from day one.

    Qualified has already proven its value, and with the kind of support Domenic provides, it is clear this tool will continue to be a game changer for our team.
    What do you dislike about the product?
    While Qualified has delivered strong results, there are a couple of areas that could be improved. The biggest frustration is that only one person can edit in the tool at a time. For a busy marketing ops team, this slows us down and creates unnecessary bottlenecks.

    I also wish system admins had more visibility into audit logs. Being able to quickly pull logs to diagnose failures or errors would save a lot of time and reduce the need to open support tickets.
    What problems is the product solving and how is that benefiting you?
    Qualified is solving several challenges for our team. Before, connecting website visitors to the right reps in real time was difficult, and we had no way to consistently route conversations or meetings based on account ownership and priority. Qualified has solved this by giving us smart meeting routing, AI conversations that qualify leads instantly, and seamless handoffs to our sales team.

    It has also made it easy to unify the customer journey across our site. We recently launched our E-commerce motion and were able to add a consistent “Buy Now” experience everywhere with very little effort.

    The integrations are another huge benefit. Having Salesforce, Slack, Pardot, and digital ads all connected in one platform means our reps see everything they need in one place and we can activate data across channels without manual work.

    The biggest benefit is that our reps are booking more meetings and connecting with higher intent leads faster. This has already turned into new opportunities and pipeline, and the daily usage across our team shows just how central Qualified has become.
    Computer Software

    Kudos for Tom – Outstanding CSM Support

    Reviewed on Sep 05, 2025
    Review provided by G2
    What do you like best about the product?
    I wanted to take a moment to highlight the incredible support we’ve received from Tom as our CSM. He has been a crucial part of our success with the platform, and I thought it was important to give credit where it’s due.

    Tom consistently goes above and beyond what we’ve experienced with other CSMs. He’s incredibly sharp and strategic, always bringing ideas and product updates that feel genuinely tailored to our needs. Beyond that, he dives into the “dirty work,” which is especially valuable for a team like ours with limited bandwidth.

    It often feels like I can come to Tom with anything—whether it’s “I have a campaign I’d like to integrate with Qualified/AISDR, what do you suggest?” or “Can you review this for me?”—and he immediately takes ownership. Instead of just sending back notes, he walks me through solutions directly on the call and often handles the setup himself. Even when I’ve asked for deeper insights, his response has been along the lines of, “No problem, let me spin up that report for you.” That kind of proactive, hands-on support makes him feel like a true extension of our team.

    Overall, Tom’s professionalism, insight, and proactive approach make him an absolute pleasure to work with, and he’s significantly contributed to our positive experience with Qualified.
    What do you dislike about the product?
    We’re still working through some workaround solutions since we are not in place to switch to Qualified’s meeting booker and our exisiting lead routing setup and meeting booker doesn't integrate with Qualified. But Tom has been incredibly helpful throughout the process.
    What problems is the product solving and how is that benefiting you?
    Qualified is helping us automate and personalize the website experience at scale, making it easier for customers to get the answers they need faster.
    Damon M.

    Great Inbound Tool

    Reviewed on Aug 27, 2025
    Review provided by G2
    What do you like best about the product?
    It allows me to keep tabs on who's visiting our site and chatting with our AI bot in the background while I actively manage other parts of my day. I can take over chats that our AI bot has already started, switch them over to my teammates if necessary. I can also sift through old data and signals to reach out to frequent visitors who may already be warmed up. Also love the ability to set meetings directly from the chat and even start a video chat right in Qualified. The data syncs right over to Salesforce, so I don't have to manually enter contacts, accounts, and opportunities. Our rep (Cormac) is super helpful too!
    What do you dislike about the product?
    As a BDR, it's another tool that I have to keep my eye on, but for the most part it's a passive part of the day that leads to inbounds leads.
    What problems is the product solving and how is that benefiting you?
    Automatically adding inbound meetings to my calendar when I am unable to chat with people. The AI bot can answer FAQ so I don't have to hop into every chat. Also the Signals reports make it easy for me to look prospects who are checking our site regularly and already warmed up.
    Events Services

    Using Qualified Daily

    Reviewed on Aug 27, 2025
    Review provided by G2
    What do you like best about the product?
    I enjoy how simple it is to use Qualified. Everything you need and want to see is readily available and overall the system is easy to use. The data that populates around a website visitor is super helpful as well.
    What do you dislike about the product?
    So far nothing, when someone requests to chat with you there is a ringing sound that is loud but that is the least of my concern.
    What problems is the product solving and how is that benefiting you?
    Qualified helps my team solve for chatting with live visitors on our website as well as showing us signals for who is viewing different pages and what their status is (e.g. hot, cold, etc).
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