SOCi Platform
SOCi Inc.Reviews from AWS customer
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new to Soci
What do you like best about the product?
I like the email correspondence and response time to online reviews.
What do you dislike about the product?
I have not yet experienced anything negative.
What problems is the product solving and how is that benefiting you?
Responding to online reviews
Incredibly efficient
What do you like best about the product?
Scheduling and ease of posting. It's so nice to plan your month for a day or so, and not have to think about it. It's well worth it.
What do you dislike about the product?
I can't post to all my pages at the same time without a little extra work. It's tricky to post to all pages together, and it's too much extra work to copy and paste every post to each locations page. It's just a bit more tedious. However, I'm having an issue regarding someone changing my businesses' hours. It's very annoying and it's showing one of my businesses closed during open hours.
What problems is the product solving and how is that benefiting you?
Time. Lots of time due to scheduling in advance. It's very helpful.
SAVES EXTRA STEPS
What do you like best about the product?
That you can post to multiple platforms at once
What do you dislike about the product?
The franchise that I am apart of limits my control
What problems is the product solving and how is that benefiting you?
The ablitly to access multiple platforms at once
It works but more can be done
What do you like best about the product?
It does make it very easy to plan, post, and review social content, especially with having multiple accounts.
What do you dislike about the product?
1. I can not post onto Facebook stories.
2. The SOCi score for a posted post can be very confusing to understand and grasp why it got the score it did.
2. The SOCi score for a posted post can be very confusing to understand and grasp why it got the score it did.
What problems is the product solving and how is that benefiting you?
It is easy to manage and make sure all four of my accounts are doing well.
New User
What do you like best about the product?
I am new to SOCI but I am excited to start. I have heard good things so far about the ease of use and helpful tips.
What do you dislike about the product?
As a new user, I have no complaints at this time.
What problems is the product solving and how is that benefiting you?
Once I start using , I am hoping that is closed the gap for social media blocks we run into.
Love SOCi!
What do you like best about the product?
SOCi has been so helpful to make sure we are posting updates to our families! It makes it easier for us to post one update to all social media using one platform.
What do you dislike about the product?
It would be helpful to be able to upload more than 10 pictures and videos!
What problems is the product solving and how is that benefiting you?
We were unconsistent with posting the great things we do on our social medias. Since using SOCi we have posted 3 times per week with ease!
It has all the tools you need in one place – social media management, SEO stuff, review tracking.
What do you like best about the product?
Alright, so I gave SOCi a shot for managing multi-location marketing, and it's… okay?
SOCi has potential, it needs some work to make it more accessible. Giving it a solid 6/10 – has potential, but only if you’re willing to work with its quirks!
SOCi has potential, it needs some work to make it more accessible. Giving it a solid 6/10 – has potential, but only if you’re willing to work with its quirks!
What do you dislike about the product?
it’s not exactly user-friendly. There’s a learning curve, and some of the features feel kind of clunky to use. If you're not super into digital marketing or techy stuff, you might get frustrated with it pretty quickly. And the AI features? Cool in theory, but they don’t always nail that “local” touch you’re looking for.
What problems is the product solving and how is that benefiting you?
Keeping the voice and media consistent on social media.
Easy to use, like how I can manage all socials from one platform, including comments and reviews!
What do you like best about the product?
Ease of use, schedular, number of features
What do you dislike about the product?
I haven't found any at this time, the platform is easy
What problems is the product solving and how is that benefiting you?
Managin everything in one place ensures our socail media voice stay consistant on all platforms
One stop shop for all your Social Media
What do you like best about the product?
Customer Service Support , Follow up training
What do you dislike about the product?
I am new at this this software there I am still learning how to use it.
What problems is the product solving and how is that benefiting you?
One stop ashop
Good program to maximize your time and efforts on multiple platforms
What do you like best about the product?
Good program to maximize your time and efforts on multiple platforms! I am a small business owner that wears over a dozen different every day. Soci allows me to get my desired message out quickly and efficiently. Platform is easy to navigate and use!
What do you dislike about the product?
Our corporate company creates a lot of the content for us - that's why it's so user friendly for us. If that wasn't the case, not sure if we would utlize it as much? So maybe having some basic content options around holidays, times of year "celebrations" - Happy Fall or Memorial Day stuff etc. would be good to have on hand.
What problems is the product solving and how is that benefiting you?
Saves us time and energies that we can put towards the rest of our business
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