Sold by: SOCi Inc.Â
Deployed on AWS
The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams
Overview
SOCIAL - SOCi's social media management solution enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
LISTINGS - SOCi empowers you to manage your business listings at scale and effectively optimize your online presence and local search rankings. From syncing, updating, and managing your local listings to custom audits, and profile recommendations to the flexibility for local managers to make their own updates with corporate oversight, SOCi Listings covers every step of the process to propel your listings to the top of search results.
LOCAL PAGES & LOCATOR- With SOCi Local Pages, limitless branded web pages can be deployed in less than two weeks. You can make real-time updates to local page and website data, in just a matter of minutes. With SOCi Local Pages, you can elevate your localized brand presence, increase conversions, and drive foot traffic.
REVIEWS - With SOCi Reviews, you can aggregate all your reviews across your locations and from over 20 key networks in one centralized platform. With SOCi Genius Reviews you can take advantage of highly customizable, automated, and intelligent review responses using cutting edge A.I. technology, advanced on-brand training models, and leading localization.
ADS - Leverage reporting and key insights at the account, group, and location levels to optimize future campaigns. Track and compare social advertising spend for regions and individual locations, and gain key insights to allow national and local marketing teams to optimize Facebook and Instagram ad campaigns. View metrics regarding spend, reach and engagement, demographics, and ad placement.
CHATBOTS - SOCi SmartBot is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!
LISTENING - SOCi Listening enables both national and local marketers to take advantage of the power of online listening. Improve brand oversight and alleviate business risk by leveraging localized listening feeds to monitor customer conversation and mitigate potential crises the minute they surface.
Highlights
- All The Tools You Need to Drive: Higher Search Rankings, Better Social Engagement, Increased Review Ratings, More Leads, Meaningful Customer Interactions
- One central place to scale marketing that's brand directed, locally perfected, and data connected.
- Built for scale, SOCi empowers multi-location brands to drive local engagement and adoption while ensuring an on-brand experience, across all stages of the local consumer journey for every location served.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Listings | $30 a unit/location MRR min 100 locations | $3,000.00 |
Vendor refund policy
Purchased subscriptions may not be canceled and all fees paid are non-refundable
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Delivery details
Software as a Service (SaaS)
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AWS infrastructure support
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10
In Natural Language Processing
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10
In Content Management
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100
In Natural Language Processing
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Content Management
Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
Search Capabilities
AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
Third-Party Integrations
Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
Web Page Generation
High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
Conversational AI
LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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3550 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Jennipher S.
Smooth and Intuitive, But Advanced Features Stand Out Most
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
I like the ease and flow of the application and how it ties everything together so neatly.
What do you dislike about the product?
From what I can see the more advanced features have more use than the standard ones. I'm not sure as we don't have all the features.
What problems is the product solving and how is that benefiting you?
We are able to post instantly across multiple platforms. It is extremely useful.
Sports
Effortless Multi-Platform Posting, But Some Feature Limitations
Reviewed on Oct 21, 2025
Review provided by G2
What do you like best about the product?
I can post in multiple platforms all in one and it keeps the formatting necessary needed for each platform.
What do you dislike about the product?
It limits the features I can use that are only available on the parent site.
What problems is the product solving and how is that benefiting you?
It helps me post in multiple locations all simultaneously. It saves time on my end and formats each post accordingly. It also helps me add first comments or events sign up buttons to each platform as allowed. It truly is a time saver and keeps things uniform across platforms. I can also respond to all comments and reviews in one spot which is favorable as well.
Real Estate
Great Social Media Integrations, Onboarding Could Be Clearer
Reviewed on Oct 21, 2025
Review provided by G2
What do you like best about the product?
The social media features and integrations where you can update one area and it will filter to Yelp, Google, etc
What do you dislike about the product?
Onboarding was a bit confusing on our start up call
What problems is the product solving and how is that benefiting you?
SOCI is helping to streamline social media and our online presence. With so many different sites to keep track of, we need a one stop shop.
Lynda D.
Tedious Setup With Limited Calendar Features
Reviewed on Oct 20, 2025
Review provided by G2
What do you like best about the product?
I appreciate SOCi's potential capability to automate the posting processes, which could be incredibly valuable in streamlining my social media strategy. I hoped for a system that allowed me to 'set it and forget it,' ensuring that my content aligns seamlessly with my brand without requiring constant monitoring and management. This feature would be perfect for me as it provides reliable and correct posting information about tour operators that are in alignment with my brand values. The automation and sharing capabilities have made it easier for me to trust that my social media presence is being managed effectively, even when I'm not overseeing it constantly. Moreover, the idea of having a platform that effortlessly supports my brand's needs by providing informative posts that I can rely on is a significant reason why I looked into using SOCi.
What do you dislike about the product?
I found setting up SOCi to be tedious and cumbersome, with a process that was not straightforward. There was a lot of back and forth involved, and I feel it could have been made much simpler. Additionally, the platform calendar feels incomplete as it only schedules posts for about a week or ten days in advance, rather than offering a full month's worth or longer. This requires constant monitoring and management, which is not ideal for my needs.
What problems is the product solving and how is that benefiting you?
I use SOCi for seamless social media posting that aligns with my brand, allowing me to 'set it and forget it' for consistent and informative posts without constant monitoring.
LeAnne W.
Great for Building an Engaging Online Presence, but Has a Learning Curve
Reviewed on Oct 16, 2025
Review provided by G2
What do you like best about the product?
Easily builds an engaging online presence
What do you dislike about the product?
Took a little time to learn and put into ise
What problems is the product solving and how is that benefiting you?
Saves time, manages 100s of locations and increases local search visibility