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    SOCi Platform

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    Sold by: SOCi Inc. 
    Deployed on AWS
    The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams

    Overview

    SOCIAL - SOCi's social media management solution enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.

    LISTINGS - SOCi empowers you to manage your business listings at scale and effectively optimize your online presence and local search rankings. From syncing, updating, and managing your local listings to custom audits, and profile recommendations to the flexibility for local managers to make their own updates with corporate oversight, SOCi Listings covers every step of the process to propel your listings to the top of search results.

    LOCAL PAGES & LOCATOR- With SOCi Local Pages, limitless branded web pages can be deployed in less than two weeks. You can make real-time updates to local page and website data, in just a matter of minutes. With SOCi Local Pages, you can elevate your localized brand presence, increase conversions, and drive foot traffic.

    REVIEWS - With SOCi Reviews, you can aggregate all your reviews across your locations and from over 20 key networks in one centralized platform. With SOCi Genius Reviews you can take advantage of highly customizable, automated, and intelligent review responses using cutting edge A.I. technology, advanced on-brand training models, and leading localization.

    ADS - Leverage reporting and key insights at the account, group, and location levels to optimize future campaigns. Track and compare social advertising spend for regions and individual locations, and gain key insights to allow national and local marketing teams to optimize Facebook and Instagram ad campaigns. View metrics regarding spend, reach and engagement, demographics, and ad placement.

    CHATBOTS - SOCi SmartBot is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!

    LISTENING - SOCi Listening enables both national and local marketers to take advantage of the power of online listening. Improve brand oversight and alleviate business risk by leveraging localized listening feeds to monitor customer conversation and mitigate potential crises the minute they surface.

    Highlights

    • All The Tools You Need to Drive: Higher Search Rankings, Better Social Engagement, Increased Review Ratings, More Leads, Meaningful Customer Interactions
    • One central place to scale marketing that's brand directed, locally perfected, and data connected.
    • Built for scale, SOCi empowers multi-location brands to drive local engagement and adoption while ensuring an on-brand experience, across all stages of the local consumer journey for every location served.

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Listings
    $30 a unit/location MRR min 100 locations
    $3,000.00

    Vendor refund policy

    Purchased subscriptions may not be canceled and all fees paid are non-refundable

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    2905 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.

    Best app ever

    Reviewed on Jun 09, 2025
    Review provided by G2
    What do you like best about the product?
    The app is easy to upload pictures qnd videos making marketing very user friendly.
    What do you dislike about the product?
    I dislike that the app kicks me ot consistently.
    What problems is the product solving and how is that benefiting you?
    Marketing and leasing
    Restaurants

    Rev 1

    Reviewed on Jun 06, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use and ability to use franchise supplied photos
    What do you dislike about the product?
    a little cumbersome to schedule and re-use existing posts
    What problems is the product solving and how is that benefiting you?
    Posting to multiple social media platforms at once
    Hospitality

    Simple, but a lot of information and tools.

    Reviewed on Jun 05, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate that it offers so much, but in a clear way. Soci is so well organized that I can almost always find the tool I'm looking for.
    What do you dislike about the product?
    It's bad to say it offers too much, but sometimes it's overwhelming.
    What problems is the product solving and how is that benefiting you?
    It's been hard to schedule our weekly posts as well as keep track of their messages, likes, and reviews. Soci solved that issue.
    Arts and Crafts

    New User

    Reviewed on Jun 05, 2025
    Review provided by G2
    What do you like best about the product?
    New user with no experience yet with SOCI
    What do you dislike about the product?
    New user with no experience yet with SOCI
    What problems is the product solving and how is that benefiting you?
    Not sure
    Sasha K.

    Informative & helpful information for navigating Social Media posts.

    Reviewed on Jun 04, 2025
    Review provided by G2
    What do you like best about the product?
    That you can create and schedule a social media post for your property & it seems very user friendly.
    What do you dislike about the product?
    Haven't run into any issues yet since I'm new to the program.
    What problems is the product solving and how is that benefiting you?
    Helping to market the property to a targeted audience.
    View all reviews