Sold by: SOCi Inc.Â
Deployed on AWS
The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams
Overview
SOCIAL - SOCi's social media management solution enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
LISTINGS - SOCi empowers you to manage your business listings at scale and effectively optimize your online presence and local search rankings. From syncing, updating, and managing your local listings to custom audits, and profile recommendations to the flexibility for local managers to make their own updates with corporate oversight, SOCi Listings covers every step of the process to propel your listings to the top of search results.
LOCAL PAGES & LOCATOR- With SOCi Local Pages, limitless branded web pages can be deployed in less than two weeks. You can make real-time updates to local page and website data, in just a matter of minutes. With SOCi Local Pages, you can elevate your localized brand presence, increase conversions, and drive foot traffic.
REVIEWS - With SOCi Reviews, you can aggregate all your reviews across your locations and from over 20 key networks in one centralized platform. With SOCi Genius Reviews you can take advantage of highly customizable, automated, and intelligent review responses using cutting edge A.I. technology, advanced on-brand training models, and leading localization.
ADS - Leverage reporting and key insights at the account, group, and location levels to optimize future campaigns. Track and compare social advertising spend for regions and individual locations, and gain key insights to allow national and local marketing teams to optimize Facebook and Instagram ad campaigns. View metrics regarding spend, reach and engagement, demographics, and ad placement.
CHATBOTS - SOCi SmartBot is the first of its kind. This Facebook, Google, and SMS Messaging chatbot delivers localized, proactive responses to commonly asked questions and can drive call-to-actions including calls, website clicks, appointment setting, purchases, and more!
LISTENING - SOCi Listening enables both national and local marketers to take advantage of the power of online listening. Improve brand oversight and alleviate business risk by leveraging localized listening feeds to monitor customer conversation and mitigate potential crises the minute they surface.
Highlights
- All The Tools You Need to Drive: Higher Search Rankings, Better Social Engagement, Increased Review Ratings, More Leads, Meaningful Customer Interactions
- One central place to scale marketing that's brand directed, locally perfected, and data connected.
- Built for scale, SOCi empowers multi-location brands to drive local engagement and adoption while ensuring an on-brand experience, across all stages of the local consumer journey for every location served.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Listings | $30 a unit/location MRR min 100 locations | $3,000.00 |
Vendor refund policy
Purchased subscriptions may not be canceled and all fees paid are non-refundable
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Natural Language Processing
Top
10
In Content Management
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100
In Natural Language Processing
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Content Management
Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
Search Capabilities
AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
Third-Party Integrations
Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
Web Page Generation
High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
Conversational AI
LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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3406 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Health, Wellness and Fitness
Soci was a great all inclusive platform
Reviewed on Oct 06, 2025
Review provided by G2
What do you like best about the product?
I enjoyed the easy integration, preset features and access to stats
What do you dislike about the product?
As a user without master access I had to ask for permission but that may just come with the territory
What problems is the product solving and how is that benefiting you?
Content creation and management
Ammar H.
reliable platform for managing multi-location social media efficiently
Reviewed on Oct 06, 2025
Review provided by G2
What do you like best about the product?
- makes it very easy to manage multiple accounts in the same place
- has a lot of integrations, even with like car systems, like bmw maps, audi maps, etc, etc, ALOT of integrations
- quick customer support
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- has a lot of integrations, even with like car systems, like bmw maps, audi maps, etc, etc, ALOT of integrations
- quick customer support
-
What do you dislike about the product?
havent noticed any, everythings good so far
What problems is the product solving and how is that benefiting you?
Social media scheduling, ads, local listings management (google maps, apple maps, etc)
Parul Y.
Great for Organizing Content Across Locations!
Reviewed on Oct 06, 2025
Review provided by G2
What do you like best about the product?
SOCi makes it super easy to manage multiple locations and schedule content all in one place. The centralized dashboard and collaborative features save a lot of time and help keep everything organized.
What do you dislike about the product?
The platform can be a bit slow at times, especially when loading analytics or switching between accounts. Reporting customization could also be more flexible.
What problems is the product solving and how is that benefiting you?
SOCi helps streamline the management of multiple social media accounts across different locations, which used to be a time-consuming process. By centralizing scheduling, publishing, and reporting, it saves a lot of manual work and ensures brand consistency. The platform also makes collaboration between teams easier, helping us stay organized and maintain a clear posting strategy. Overall, it’s improved efficiency and made it easier to manage content at scale.
Retail
Reviews in one spot
Reviewed on Oct 03, 2025
Review provided by G2
What do you like best about the product?
I appreciate being able to view all my reviews from Facebook and Google on a single page. It’s extremely convenient to log into SOCI, quickly see my reviews, and respond within seconds. This saves me from having to constantly check each social platform and search for customer feedback individually.
What do you dislike about the product?
I really have nothing negative to mention. The AI assistant is especially helpful, as it even provides a suggested statement to help me reply to reviews.
What problems is the product solving and how is that benefiting you?
I no longer have to spend time searching for my social media reviews, as they are all conveniently displayed on SOCI. The AI assistant also helps me create responses that are tailored to the specific feedback from each reviewer.
Kate H.
Love Soci
Reviewed on Oct 03, 2025
Review provided by G2
What do you like best about the product?
Soci keeps everything in one place where your reviews are easy to manage.
What do you dislike about the product?
I wish there was a weekly snapshot that broke down my reviews by rating weekly, by the period and by the quarter. I also wish there was less of a lag in showing us the reviews. Sometimes it is pretty instant and other times it takes over a day for a review to populate.
What problems is the product solving and how is that benefiting you?
Soci is making it easier to connect with people who love us and people that hate us. It allows us to get in front of issues faster, and recognize scammers.