SOCi Platform

What do you like best about the product?

I really like SOCi! It has made everything so much easier when it comes to planning, reviewing, scheduling, and posting across multiple platforms. I especially like that it provides suggestions because sometimes I find myself wondering, “What should I post?” and SOCi helps give me ideas and inspiration.

The writing assistance for captions is also really helpful and makes the process so easy. I spend much less time creating and planning social media content, and overall, it has made social media feel much more manageable.

I actually look forward to doing social media now, which is something I didn’t always feel before using SOCi!

What do you dislike about the product?

The main thing I’d change is that some of the post suggestions can start to feel repetitive. I’d really like to see more variety and fresher ideas, so the content feels more unique and engaging from one post to the next.

What problems is the product solving and how is that benefiting you?

SOCi is helping solve the challenge of keeping up with social media consistently. It makes planning, creating, scheduling, and posting across multiple platforms much easier and more organized. The caption assistance and post suggestions also save me time and help when I’m unsure of what to post. Overall, it has made social media less time-consuming and much more manageable for me.

What do you like best about the product?

I really like how SOCi lets me post across multiple platforms like TikTok, Instagram, Facebook, and Google with just a click, which saves me time. The scheduling feature is super useful because I can plan out my posts for the month and forget about it, knowing they'll be posted without me having to do anything. Plus, I can handle Google reviews and get all notifications in one place instead of checking each platform separately.

What do you dislike about the product?

When you post from SOCi to social media it says that it’s posted from a third party which may get less views

What problems is the product solving and how is that benefiting you?

SOCi saves me time by cross-posting to platforms like TikTok, Instagram, Facebook, and Google. It streamlines notifications and supports planning with schedule layouts. I just click to post the same content across different platforms, making it efficient and hands-free.

What do you like best about the product?

I like that there are many features all in one platform. I can easily jump from reviews to social media posts.

What do you dislike about the product?

Soci platform is a bit overwhelming, but once you learn it, it's a breeze to work.

What problems is the product solving and how is that benefiting you?

Time saver. I do not have a ton of time to bounce from reviews and socials and having it all together works wonders.

What do you like best about the product?

I enjoy that SOCi allows me to schedule and post in real-time on all platforms. It saves me the time of having to open all my social media platforms separately. It's a real time saver and the initial setup was pretty simple too.

What do you dislike about the product?

nothing at the moment.

What problems is the product solving and how is that benefiting you?

SOCi saves me time by letting me schedule and post in real-time across social media platforms without the hassle of opening each one individually.

What do you like best about the product?

I like that SOCi is convenient and that everything works well for me. The initial setup was very easy for me and my team.

What do you dislike about the product?

i don’t have any dislikes

What problems is the product solving and how is that benefiting you?

SOCi helps us manage Google reviews effectively, addressing unresolved issues and acknowledging great employee performance conveniently.

What do you like best about the product?

I like that I can post the same thing to multiple platforms and choose the time and day of the post in advance. I also appreciate the ease of adding pictures and videos to each post.

What do you dislike about the product?

I don't like the 48-hour waiting period for items to be approved and inability to post things immediately.

What problems is the product solving and how is that benefiting you?

Having the ability to post across several platforms makes posting easier. I also appreciate the ability to see how each post did, how many likes and views it received.

What do you like best about the product?

I like SOCi because it's a quick and easy way to get customer responses. It makes it easy to hear things directly from our guests, allowing us to respond in a timely manner without secondhand information. This timely information helps us address issues quickly and makes our guests feel heard, valued, and appreciated.

What do you dislike about the product?

We don't always get feedback. Sometimes it's only a positive or a negative review that doesn't allow us to address an individual issue.

What problems is the product solving and how is that benefiting you?

SOCi helps me get direct customer feedback, ensuring timely responses to make guests feel valued and appreciated.

What do you like best about the product?

How easy it is to schedule posts and have content available to stay dry

What do you dislike about the product?

Responding to comments is a little complicated

What problems is the product solving and how is that benefiting you?

It helps us keep posts scheduled and to know what has already been posted

What do you like best about the product?

Being able to respond to reviews and post to social media all in the same platform. Help with responses that sound natural as well.

What do you dislike about the product?

Sometimes it disconnects from social media platforms and it seems to be hard to reconnect at times.

What problems is the product solving and how is that benefiting you?

Keeping reviews and social medias in the same section so that we can easily respond and post.

What do you like best about the product?

The reporting and ease of posting to multiple social media outlets at one time.

What do you dislike about the product?

I wish we could send review requests from the platform and track requests sent by resident information.

What problems is the product solving and how is that benefiting you?

SOCi enhances our marketing outreach and allows us to respond to reviews efficiently.