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SOCi Platform
The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams
Reviews (4355)
Brad H.
Social Media Calendar Makes Scheduling Facebook Posts Effortless
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
The social media calendar with scheduled posts is the best feature for me. I use it to plan and manage my Facebook posts, and it makes staying organized much easier.
What do you dislike about the product?
At times, the integrated posting calendars wouldn’t load for me, and I’d have to wait until the next day to log back in and make changes.
What problems is the product solving and how is that benefiting you?
It's saving me time by creating Facebook posts for me on a regular schedule so I don't forget to stay engaged with my followers.
Jennifer M.
High-Quality Content With the Flexibility to Choose and Delete Posts
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
I love the quality of the content and the ability to choose the content I want. If they schedule something I don't want, I can delete it.
What do you dislike about the product?
I dislike having to check it multiple times each week. I've gotten to the point I almost check it daily because I don't like to post constantly. I wish you could set it a limit to the number of posts each week.
What problems is the product solving and how is that benefiting you?
Soci is providing content so I don't have to. It makes me look like I spend a lot of time creating my posts, when I don't.
Hospitality
Straightforward, Easy-to-Use Experience with No Learning Curve
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
It is very easy to use. The user experience is straightforward, so there isn't much of a learning curve for new users.
What do you dislike about the product?
I don't have anything negative to say about the product.
What problems is the product solving and how is that benefiting you?
It is helping us keep all reviews in one spot for our property.
Sherry C.
Easy to Use and Customizable for Staying Consistent
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
Ease of use and helps me stay conistant. I like being able to delete what I don't want to use and add in my own products.
What do you dislike about the product?
my training on it is very limited, I wish there were more training options
What problems is the product solving and how is that benefiting you?
Posting to social media is tedius, this takes so much time off of it
Effortless Navigation, Effective Marketing
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to navigate SOCi. As someone who's still new to it, I've enjoyed the ease of it. The initial setup was very easy as well.
What do you dislike about the product?
i don't dislike anything about soci yet
What problems is the product solving and how is that benefiting you?
SOCi helps advertise events to tenants and adds another layer of marketing via Google Marketplace.
Hospitality
Easy, Hassle-Free Facebook Scheduling That’s Fun to Use
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
It’s very easy to work with. I can quickly add pictures and schedule posts on Facebook without any hassle.
What do you dislike about the product?
There is nothing to not like about it. So much fun so far.
What problems is the product solving and how is that benefiting you?
Time
Retail
All Your Social Media in One Convenient Platform
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
Combining all of the social media into one platform
What do you dislike about the product?
The platform is not as user friendly as I presumed.
What problems is the product solving and how is that benefiting you?
None at the moment as we are not open and have not had the chance to really utilize.
Consumer Services
All-in-One Platform with Great Review Tools and AI Responses
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
All of the platforms being in one place is really helpful. I love the review tool and the AI help with responding to reviews
What do you dislike about the product?
SOCi is great. I love it. I don't dislike anything about it.
What problems is the product solving and how is that benefiting you?
It saves me so much time
Arianna G.
User-Friendly and Fun to Use
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
It’s user friendly and very fun to use! (:
What do you dislike about the product?
Sometimes the texts and pictures overlap
What problems is the product solving and how is that benefiting you?
It’s making planning events easier and more organized
Marketing and Advertising
AI-Powered, Customer-Focused Local Marketing That Feels Future-Ready
Reviewed on Jun 22, 2026
Review provided by G2
What do you like best about the product?
The combination of AI-powered technology, customer-focused solutions, and a forward-thinking culture makes SOCi an exciting company that is shaping the future of local marketing.
What do you dislike about the product?
New technologies, features, and processes require employees to be adaptable and continuously learning, which can be time-consuming. However, I also see this as an opportunity to develop new skills and stay current in a rapidly evolving industry.
What problems is the product solving and how is that benefiting you?
n/a