SOCi Platform
SOCi Inc.Reviews from AWS customer
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What do you like best about the product?
i have just started using it and i am hopeful
What do you dislike about the product?
Its all good as it will help us to get more clients at door
What problems is the product solving and how is that benefiting you?
to help us if we are not able to give good customer service
Centralized Social Management with AI Innovations
What do you like best about the product?
I really like the reports and AI features in SOCi. The auto responses and the learning agent are particularly helpful. It's an all-in-one hub for social media and reputation management, which makes it really convenient.
What do you dislike about the product?
I'm not sure just yet, but maybe the reporting features could be more extensive. I think easy implementation of new features like integrating with Glassdoor and Indeed or posting to YouTube would be helpful.
What problems is the product solving and how is that benefiting you?
SOCi provides an all-in-one hub for social media and reputation management, with AI features like auto responses and a learning agent. I appreciate the reporting and AI features, which enhance our workflow.
Easy and User Friendly when responding to client reviews.
What do you like best about the product?
My favorite feature is the ability to generate a response based on the review as well as the ease to personalize responses.
What do you dislike about the product?
The number of steps it takes to log in to get to SOCi to leave a response to a review. Often times, there is a message denying access.
What problems is the product solving and how is that benefiting you?
It gives us the opportunity to respond to reviews on social media, which lets our clients know that we are listening to their feedback and able to improve our brand. It also brings additional clients to the office when the are able to see the office rating and performance of the staff.
Convenient website and app for uploading business content for social media
What do you like best about the product?
Easy to schedule social media content via the app
What do you dislike about the product?
Does not link to CompanyCam or certain other platforms to make reels easier
What problems is the product solving and how is that benefiting you?
Benefits my business by allowing the public to see our work
Not enough experience to determine
What do you like best about the product?
Still new so not enough experience to say
What do you dislike about the product?
Not enough experience yet to determine preferences.
What problems is the product solving and how is that benefiting you?
Hope for it to assist in marketing the business
getting used to it
What do you like best about the product?
Automatic postings are helping so I don't have to remember to post at least once weekly
What do you dislike about the product?
That I cannot have automatic posts more than once a week
What problems is the product solving and how is that benefiting you?
Helping me post without thinking about it
Very easy to navigate
What do you like best about the product?
Very easy to navigate and user friendly.
What do you dislike about the product?
Only being able to upload 10 pictures at one time.
What problems is the product solving and how is that benefiting you?
NA
Travel Advisor
What do you like best about the product?
I love all of the available content and scheduling capablility.
What do you dislike about the product?
I think the approval process and set up can be a bit redundant.
What problems is the product solving and how is that benefiting you?
It helps me stay consistent and organized with content.
I love soci
What do you like best about the product?
Marketing on different platforms at once
What do you dislike about the product?
I havent found anthing that I dislike at the moment
What problems is the product solving and how is that benefiting you?
Marketing
Exceptional Support and Easy Setup with SOCi
What do you like best about the product?
I use SOCi for social media creation and posting, review and reputation management, and SEO optimization. It saves me time, gives me inspiration and fresh ideas, and provides convenient reporting. I really like the people at SOCi; each individual I've spoken to cares about the company and my experience. Their willingness to step in and assist with anything, whether that's marketing strategy, technical support, or whatever else comes our way, is something I really appreciate. Additionally, the initial setup of SOCi was very easy, which was a great start to using the platform. I love my SOCi team!
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
SOCi saves time, provides inspiration and fresh ideas, and offers convenient reporting.
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