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SOCi Platform
The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams
Reviews (4674)
Health, Wellness and Fitness
asked
Reviewed on Aug 31, 2026
Review provided by G2
What do you like best about the product?
It's still too early to tell what I like best
What do you dislike about the product?
Email notification can be several days/weeks after reviews
What problems is the product solving and how is that benefiting you?
I'm not seeing much benefit yet
Food & Beverages
Great source
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
responses to inquiries and how problems are addressed
What do you dislike about the product?
It took me over a month to gain access to this
What problems is the product solving and how is that benefiting you?
not sure
Bella K.
Excellent Learning Materials That Help You Get the Most Out of Soci
Reviewed on Aug 26, 2026
Review provided by G2
What do you like best about the product?
I appreciate all of the learning materials provided by Soci, which have helped me understand how to use the platform and get the most out of my experience.
What do you dislike about the product?
Interface is not super aesthetically pleasing
What problems is the product solving and how is that benefiting you?
Post management across different teams.
Food & Beverages
Franchisee
Reviewed on Aug 25, 2026
Review provided by G2
What do you like best about the product?
I Like that it shows me my Google reviews
What do you dislike about the product?
I do not have much experience with SOCI
What problems is the product solving and how is that benefiting you?
It helps me to respond to bad reviews immediately
Hospital & Health Care
quick review
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
Helps organize uploads in a timely manner
What do you dislike about the product?
The process to getting my account took a long time to load
What problems is the product solving and how is that benefiting you?
Soci is solving our issues for not uploading enough content
Jeff L.
SOCi Delivers Instant Multi-Platform Feedback and Consistent Content at Scale
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
Instant feedback on customer feedback across multiple platforms
What do you dislike about the product?
It can make local marketing feel too generic. SOCi is very good at pushing consistent content across many locations
What problems is the product solving and how is that benefiting you?
Helping speed up the process between receiving reviews and submitting to the site by analyzing them first
Real Estate
Amazing!
Reviewed on Aug 14, 2026
Review provided by G2
What do you like best about the product?
It is very user friendly, and easy to use
What do you dislike about the product?
there are no downsides to this site that i see so far
What problems is the product solving and how is that benefiting you?
Reaching a broader audience
its good and helpful with the replies
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
the replies templates which are editable
What do you dislike about the product?
I do not see any downside yet, have just started using it
What problems is the product solving and how is that benefiting you?
helps in seeing reviews and reply with templates
Restaurants
owner
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
Haven't used it yet, will let you know..
What do you dislike about the product?
Haven't used it yet, will let you know..
What problems is the product solving and how is that benefiting you?
we will see
Primary/Secondary Education
Still learning the platform
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
I am on my first contact cannot give clear answers
What do you dislike about the product?
Not applicable. Can not give a preview now
What problems is the product solving and how is that benefiting you?
May be my social media interaction