SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,967 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy Posting with a Great Content Library and AI Assistant
What do you like best about the product?
I like how I’m able to post, and have options from the content library. If my wording doesn’t sound great I’m able to us AI assistant.
What do you dislike about the product?
Not being able to comment back to our guest.
What problems is the product solving and how is that benefiting you?
Helps organize all my posts in advance.
Plenty of B2B Interaction Options, but Navigation Can Be Confusing
What do you like best about the product?
Has a lot of different options for interacting with other businesses. Offers videos and support if needed.
What do you dislike about the product?
Website is a little confusing. Hard to find exactly what I'm looking for without clicking multiple tabs.
What problems is the product solving and how is that benefiting you?
Allowing us to manage which posts are on our social media
Makes Posting to Our Social Media Channels Easy
What do you like best about the product?
It being able to make posts to our social medias
What do you dislike about the product?
There is no way to post our monthly ads to our facebook page without creating an ad and paying for it.
What problems is the product solving and how is that benefiting you?
Making it easier to post to facebook and instagrams. Sometimes creating posts can be time consuming, but Soci helps take time off of that task.
SOCi: User-Friendly All-in-One Platform to Boost Local Visibility and Engagement
What do you like best about the product?
SOCi has proven to be an extremely valuable platform for managing and strengthening our digital presence. One of the biggest advantages of SOCi is how user-friendly the platform is. The interface is intuitive and easy to navigate, making it simple for teams to manage multiple tasks such as posting content, responding to reviews, and monitoring online engagement without requiring extensive training.
The platform centralizes many essential marketing tools into one place. With SOCi, we are able to manage social media accounts, monitor online reviews, maintain accurate business listings, and track analytics across multiple platforms all within a single dashboard. This level of integration significantly improves efficiency and helps teams stay organized while maintaining consistent brand messaging across locations. 
Another major benefit is how SOCi helps drive traffic and visibility for the business. By optimizing local search listings, managing customer reviews, and consistently publishing engaging social content, the platform plays a key role in increasing online visibility and customer engagement. These capabilities help businesses strengthen their online reputation and attract more customers through digital channels. 
Overall, SOCi has been a reliable and effective solution that supports both operational efficiency and business growth. Its ease of use, combined with powerful marketing tools and analytics, makes it a strong platform for businesses looking to improve their online presence and ultimately drive more traffic into their locations.
The platform centralizes many essential marketing tools into one place. With SOCi, we are able to manage social media accounts, monitor online reviews, maintain accurate business listings, and track analytics across multiple platforms all within a single dashboard. This level of integration significantly improves efficiency and helps teams stay organized while maintaining consistent brand messaging across locations. 
Another major benefit is how SOCi helps drive traffic and visibility for the business. By optimizing local search listings, managing customer reviews, and consistently publishing engaging social content, the platform plays a key role in increasing online visibility and customer engagement. These capabilities help businesses strengthen their online reputation and attract more customers through digital channels. 
Overall, SOCi has been a reliable and effective solution that supports both operational efficiency and business growth. Its ease of use, combined with powerful marketing tools and analytics, makes it a strong platform for businesses looking to improve their online presence and ultimately drive more traffic into their locations.
What do you dislike about the product?
Nothing. SOCI has proven to have all the functions I currently need.
What problems is the product solving and how is that benefiting you?
Digital presence.
Effortless Multi-Platform Posting with SOCi
What do you like best about the product?
I like that SOCi is very user-friendly and straightforward. It's very easy to set up, which makes it a valuable tool for posting updates and events for my business across multiple platforms.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
SOCi helps me post updates and events across multiple platforms. It's user-friendly and straightforward, making it easy to use.
Intuitive Social Media Management with Room for Discovery
What do you like best about the product?
I like SOCi for the easiness of posting. The layout of options, including timing and comments, stand out to me. I also appreciate the ability to keep changing things or deleting items if need be.
What do you dislike about the product?
I typically don't know what else SOCi could be used for other than posting, which makes me feel like I am missing out on most of the platform and the possible possibilities of reaching more engagement with the community. Maybe a possible pop-up when your mouse hovers over the tab to know what it could be used for would help.
What problems is the product solving and how is that benefiting you?
I use SOCi for Facebook posting and community engagement, which helps me reach different groups in the community. I like the ease of posting, with flexible options for timing and commenting, and the ability to modify or delete posts.
Love the Concept—Clear Value in the Service
What do you like best about the product?
We love the concept! We see the value in the service.
What do you dislike about the product?
The Ai sometimes changes things that it shouldn't and creates work for us to go back and correct on Facebook.
What problems is the product solving and how is that benefiting you?
We really want to use the service for the reviews from our customers. We have 19 stores under the same concept, so staying on top of feedback is time consuming.
Helpful AI Responses and All-in-One Review Management
What do you like best about the product?
The AI responses are so helpful. I enjoy that I can see all reviews and other interactions all in one place, and effectively respond to them. The platform is easy to use, very user friendly. I have had no issues thus far.
What do you dislike about the product?
There is sometimes a delay in receiving notice of new reviews. I've noticed that sometimes it seems faster, but some are slower to arrive to my inbox. My company likes us to respond to reviews within 8 hours, but that is harder to do if it is not coming to me in a timely manner.
What problems is the product solving and how is that benefiting you?
Responding to reviews effectively.
SOCI: Easy to Use, Frequently Reliable, and Well Implemented
What do you like best about the product?
SOCI is a very easy tool to use with, I use it frequently and it has a very good implementation.
What do you dislike about the product?
So far no downsides. We just had an upgraded version, and I need to find out how it differs from the previous version.
What problems is the product solving and how is that benefiting you?
I like the several options it has but I still need to discover the new version. It is an upgrade so I might like it better.
Easy Multi-Platform Post Scheduling with a Handy Photo Library
What do you like best about the product?
Allows pre-scheduling of posts across platforms (Insta, FB, Google). Like as a franchise to have corporate post this store local account. Easy access to photo library. Can respond to reviews across many platforms (without having to log into each - like Google or Yelp).
What do you dislike about the product?
Like any software it has some bugs on occasion, but they are reasonably responsive and address things.
What problems is the product solving and how is that benefiting you?
Allows posting to many accounts without repeat logins or manually creating each post + review responses in a single forum. Also profile optimization. Honestly, we really appreciate this platform at this store.
showing 1 - 10