SOCi Platform

What do you like best about the product?

SOCi appeals most to me because it provides a solution for integrating all of my local marketing campaigns, social media activities, online reputation management, and location-based customer engagement into one platform. Automation technology coupled with comprehensive analytics and multi-location management tools makes SOCi more manageable in order to ensure brand consistency in every aspect of my marketing campaign.

What do you dislike about the product?

nothing to add this time from my side everything seems fine

What problems is the product solving and how is that benefiting you?

SOCi addresses the problem of organizing and coordinating local marketing efforts, social media presence, online reputation management, and customer interactions across different locations for businesses. The advantages that SOCi offers to its users include having all the aforementioned elements organized on a single platform, which makes the organization of these processes easier.

What do you like best about the product?

I like that I was able to use the Google review. It is very valuable because there are other social media management tools that don't have that availability. Having templates to respond makes it more efficient and easier to respond and get everything taken care of in a day or less than a few hours. So, that was great for me.

What do you dislike about the product?

I had an issue where it wasn't clear with the analytics. It didn't give me good reporting. And, it wasn't user-friendly. When I started using it, it wasn't straightforward. It wasn't easy to go in and post. Many of the theaters on their end had problems understanding the program.

What problems is the product solving and how is that benefiting you?

I use SOCi for social media management, scheduling multiple posts, and creating groups to streamline processes, like managing movie theater launches efficiently.

What do you like best about the product?

I don't know yet. I haven't tried it yet. I just registered.

What do you dislike about the product?

I don't know yet. I haven't tried it yet. I just registered.

What problems is the product solving and how is that benefiting you?

I don't know yet. I haven't tried it yet. I just registered.

What do you like best about the product?

I like that SOCi is streamlined and used throughout my company. It really helps me focus my time on the operations of the company instead of managing social media posts. The training platform is good because it's very informative, and I can skip parts that don't apply to my user permissions, which makes it easier for me.

What do you dislike about the product?

There was a dead link within the training where it told me to skip and then when I clicked on the link, it did not work. It actually just said page not found and closed me out of the training, so I had to start over.

What problems is the product solving and how is that benefiting you?

I use SOCi for posting to social media, which frees up my time to focus on company operations. It's streamlined, used company-wide, and the training is informative and user-friendly.

What do you like best about the product?

It is a monitoring, review, social and listing platform in one.

What do you dislike about the product?

There tends to be a lot of errors when responding to Instagram comments.

What problems is the product solving and how is that benefiting you?

It allows our team to work in one platform for monitoring and reputation.

What do you like best about the product?

The ease of use and the amount of information and choices that are available

What do you dislike about the product?

I think one downside could be accessibility.

What problems is the product solving and how is that benefiting you?

It is helping a brand I work for with visability

What do you like best about the product?

Useful and informative. Touch points and access are user friendly.

What do you dislike about the product?

Touch points and access are user friendly. Comprehensive data and knowledge are accessible. Easy way to respond to questions. Provides date for team development.

What problems is the product solving and how is that benefiting you?

still learning the access. so far so good.

What do you like best about the product?

Easy to use, and very streamlined for organizational posting and social media management!

What do you dislike about the product?

Not much to dislike! It has been a great onboarding and tool for our marketing team to use.

What problems is the product solving and how is that benefiting you?

Helping us with faster posting for Franchise Partners on their social media platforms

What do you like best about the product?

Haven't had a chance to use it yet. I will start using it.

What do you dislike about the product?

I haven't used the platform just yet. I just created my account and will start using it now.

What problems is the product solving and how is that benefiting you?

It will solve being able to post across all networks.

What do you like best about the product?

Streamlined product design and helpful training materials

What do you dislike about the product?

Training doesn't walk you through the posting features

What problems is the product solving and how is that benefiting you?

Helping me grow and expand my outreach ability in regards to my position as a leasing specialist