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    SOCi Platform

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    The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams

    Ratings and reviews

    4.5
    4949 ratings
    0 AWS reviews
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    4949 external reviews
    External reviews are from G2 .

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    Reviews (4949)
    Real Estate

    Clear Post & Engagement Analytics—and a Great Start with SOCI

    Reviewed on Oct 19, 2026
    Review provided by G2
    What do you like best about the product?
    I really like that you can see all of the analytics from your posts and engagements on SOCI.
    What do you dislike about the product?
    I personally don't have any downsides to SOCI. I am also still learning how to use SOCI but so far, I like it!
    What problems is the product solving and how is that benefiting you?
    SOCI allows me to post to my works social media, see all of the activity in one place, and keep track of all my posts.
    Construction

    It has been good so far

    Reviewed on Oct 17, 2026
    Review provided by G2
    What do you like best about the product?
    The connectivity to multiple networks makes it easier to post
    What do you dislike about the product?
    Editing the details for each post is tedious
    What problems is the product solving and how is that benefiting you?
    Managing too many social networks
    Retail

    An Easy Way to Schedule Posts Across Multiple Social Media Platforms

    Reviewed on Oct 17, 2026
    Review provided by G2
    What do you like best about the product?
    Easy way to schedule posts across multiple social media platforms
    What do you dislike about the product?
    Nothing comes up to mind, it meets my needs
    What problems is the product solving and how is that benefiting you?
    Increase my productivity by streamlining postings
    Leisure, Travel & Tourism

    Soci User (newbie)

    Reviewed on Oct 16, 2026
    Review provided by G2
    What do you like best about the product?
    easy to use and good formatting thank you
    What do you dislike about the product?
    none so far but if there is something i
    What problems is the product solving and how is that benefiting you?
    to access my facebook page
    Marketing and Advertising

    SOCI is Easy-to-Use for Facebook Post Approvals

    Reviewed on Oct 15, 2026
    Review provided by G2
    What do you like best about the product?
    I like how easy it is to use the calendar planner. We mainly use it for Facebook so it's easy to see what is approved and what hasn't been yet.
    What do you dislike about the product?
    I have noticed glitching after the Facebook posts go up. On my personal account, when the posts we schedule through SOCI come across my feed they are missing the text of the post. When I click on the profile, the text is there but it's difficult to say how many people will go out of their way to read the post.
    What problems is the product solving and how is that benefiting you?
    SOCI is allowing us access to our company Facebook page to aid in local marketing initiatives at a store level. This helps us increase our store sales and create a rapport with our guests.
    Libraries

    I am very new to the platform, but I have already recommended it to a colleague.

    Reviewed on Oct 15, 2026
    Review provided by G2
    What do you like best about the product?
    I am looking forward to working with OverDrive to develop more marketing content.
    What do you dislike about the product?
    I don't have anything negative to say at this point.
    What problems is the product solving and how is that benefiting you?
    We have a limited staff, and we are hoping that SOCi helps expand our ability to market our offerings.
    Olivia E.

    A helpful time-saver for a busy local business

    Reviewed on Oct 15, 2026
    Review provided by G2
    What do you like best about the product?
    Having one place to manage social media. Between scheduling customers, answering phones, and handling marketing, anything that helps me stay organized and save time makes a difference. Being able to plan and schedule posts ahead of time helps us maintain a consistent presence while I focus on day-to-day office responsibilities.
    What do you dislike about the product?
    Sometimes it takes a few extra steps to find the setting or feature I need. I’d appreciate simpler navigation and more flexibility when customizing posts for different platforms. When I’m balancing marketing with other office responsibilities, a quicker workflow would make a big difference.
    What problems is the product solving and how is that benefiting you?
    SOCi helps me manage social media alongside my other responsibilities at a local HVAC business. Having our connected social accounts in one dashboard and scheduling posts ahead of time helps me stay organized and keep our pages active during busy weeks. The biggest benefit is time saved, which lets me focus more on customers and daily operations. I haven’t measured a direct financial return, but spending less time managing individual platforms is valuable for a small team.
    Emilee S.

    Immediate Review Updates That Really Shine

    Reviewed on Oct 14, 2026
    Review provided by G2
    What do you like best about the product?
    The immediate review updates are the best.
    What do you dislike about the product?
    There is nothing I have at this point that I do not like.
    What problems is the product solving and how is that benefiting you?
    It is allowing us to have more immediate feedback to help train our team and also praise them.
    Howard County A.

    Effortless Social Scheduling, with Room for Better Tagging

    Reviewed on Oct 14, 2026
    Review provided by G2
    What do you like best about the product?
    SOCi has completely transformed how I manage our online presence. It helps me save time and eliminate the daily stress of social media. Our marketing team provides great content, and SOCi is the magic engine that lets me put it all together. Its intuitive platform lets me schedule and create a full month’s worth of posts in virtually no time. It’s a one-stop shop for everything digital marketing. It streamlines our workflow, keeps our brand consistent, and makes maintaining an active online presence effortless. I also like how easy it is to connect the real estate agents’ social media pages, which helps my agents have more of a social media presence. The initial setup was easy, too.
    What do you dislike about the product?
    I wish I could tag people who follow our business page directly from SOCi. It would create more exposure and save me time from having to go into Facebook every day to tag followers.
    What problems is the product solving and how is that benefiting you?
    SOCi saves me time and daily social media stress. I can create and schedule a month of posts in virtually no time, keep our brand consistent, and help my agents build their social media presence. I’d like to tag followers in SOCi to save time and create more exposure.
    Cassie C.

    SOCi Keeps Posting and Results All in One Place

    Reviewed on Oct 13, 2026
    Review provided by G2
    What do you like best about the product?
    SOCi helps keep everything in one place from posting and results!
    What do you dislike about the product?
    I would like if I could re-size images better
    What problems is the product solving and how is that benefiting you?
    It is solving not having to go post media in all different channels.