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SOCi Platform
The Marketing Platform for Multi-Location Brands. We empower multi-location brands to scale marketing efforts across all digital channels in a way that's brand directed, locally perfected, and data connected. As one central place to scale marketing, SOCi is the only platform built for both enterprise and local teams
Reviews (4035)
Isaac E.
Easy to Use with Plenty of Information and Options
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
The ease of use and the amount of information and choices that are available
What do you dislike about the product?
I think one downside could be accessibility.
What problems is the product solving and how is that benefiting you?
It is helping a brand I work for with visability
Management Consulting
Works well.
Reviewed on May 29, 2026
Review provided by G2
What do you like best about the product?
Useful and informative. Touch points and access are user friendly.
What do you dislike about the product?
Touch points and access are user friendly. Comprehensive data and knowledge are accessible. Easy way to respond to questions. Provides date for team development.
What problems is the product solving and how is that benefiting you?
still learning the access. so far so good.
Logan H.
Field Marketing Manager
Reviewed on May 28, 2026
Review provided by G2
What do you like best about the product?
Easy to use, and very streamlined for organizational posting and social media management!
What do you dislike about the product?
Not much to dislike! It has been a great onboarding and tool for our marketing team to use.
What problems is the product solving and how is that benefiting you?
Helping us with faster posting for Franchise Partners on their social media platforms
Environmental Services
Business Development Manager
Reviewed on May 27, 2026
Review provided by G2
What do you like best about the product?
Haven't had a chance to use it yet. I will start using it.
What do you dislike about the product?
I haven't used the platform just yet. I just created my account and will start using it now.
What problems is the product solving and how is that benefiting you?
It will solve being able to post across all networks.
Joseph H.
Streamlined Product Design with Helpful Training Materials
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
Streamlined product design and helpful training materials
What do you dislike about the product?
Training doesn't walk you through the posting features
What problems is the product solving and how is that benefiting you?
Helping me grow and expand my outreach ability in regards to my position as a leasing specialist
Excellent product - very easy to set up and use!
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
It helps with the day-to-day posting on social media!
What do you dislike about the product?
There really isn't anything that I dislike about Soci. It works well and saves me hours during the day.
What problems is the product solving and how is that benefiting you?
It helps with my social media.
Marketing and Advertising
SOCI Keeps Social and Listings Organized for Multi-Location Management
Reviewed on May 20, 2026
Review provided by G2
What do you like best about the product?
SOCI allows me to keep all of my social and listing tools in one platform, which helps me stay productive and organized. I’ve used SOCI at two different companies in a few different ways, and both times it’s been very helpful for managing multi-location portfolios from both a social and listings point of view.
What do you dislike about the product?
From my personal experience, sometimes the reporting can be challenging to use and the metrics differ from native platforms such as Meta.
What problems is the product solving and how is that benefiting you?
SOCI allows for listings updates to be made in one platform which is super helpful when updating 300+ locations at once. The Genius tool has also been very helpful to mass update at once.
Vanessa S.
user-friendly platform for social media & business marketing management
Reviewed on May 15, 2026
Review provided by G2
What do you like best about the product?
I like being able to use SOCi within one application. The posting to social media pages is great because of the efficiency and how much it saves time for me. It's pretty easy to set up.
What do you dislike about the product?
I wish SOCi could link more applications and social pages that are compatible, especially more job boards that are becoming more popular, not just the basic ones that are offered.
What problems is the product solving and how is that benefiting you?
SOCi links all social pages, saving me time by allowing postings without doing it individually.
Great way to manage reviews.
Reviewed on May 13, 2026
Review provided by G2
What do you like best about the product?
Managing reviews with ease and tracking them.
What do you dislike about the product?
have not experienced a downside just yet.
What problems is the product solving and how is that benefiting you?
Manage reviews
Hospitality
All-in-One Platform with Helpful AI and Smooth Integrations
Reviewed on May 08, 2026
Review provided by G2
What do you like best about the product?
It blends all platforms into one, making it easier for us to track all data. The AI feature also helps as we do not need to waste time to write reviews. The performance and the inbuilt integrations definitely help. As of now we are using the free version, hence we are not paying anything yet.
What do you dislike about the product?
It’s disappointing that I’m not able to integrate with Medallia; that would have been really helpful.
What problems is the product solving and how is that benefiting you?
It helped me ease my time and focus on other important tasks.