Sold by: YextÂ
Deployed on AWS
Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
Overview
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.
Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.
Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.
Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.
Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.
Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.
Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.
Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.
Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .
Highlights
- The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
- With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
- Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20K Searches | Basic Plan | $5,000.00 |
Vendor refund policy
Purchased subscriptions may not be cancelled and all fees paid are non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please visit our help site here: https://help.yext.com/hc/en-us or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/ support@yext.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Content Management
Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
Search Capabilities
AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
Third-Party Integrations
Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
Web Page Generation
High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
Conversational AI
LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
AI-Powered Search
Advanced AI engine that understands user intent and context in real-time across enterprise content
Content Unification
Single AI-enriched index that consolidates enterprise content without requiring complex data migrations
Machine Learning Integration
Native support for retrieval and scalability using foundational large language models (LLMs)
Enterprise Platform Compatibility
Native integrations with enterprise platforms including Salesforce, ServiceNow, and SAP
Security Framework
ISO 27001 certified platform with document-level access controls and compliance with HIPAA, NIST, and ISM3 standards
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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Standard contract
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Customer reviews
0 ratings
0 AWS reviews
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926 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Food & Beverages
User-Friendly Platform That Centralizes All Reviews
Reviewed on Nov 17, 2025
Review provided by G2
What do you like best about the product?
It's user friendly and makes it easy to access all reviews in one place.
What do you dislike about the product?
Nothing immediately comes to mind, this platform is great as is :)
What problems is the product solving and how is that benefiting you?
By reporting reviews, as a business, we can analyze said reviews to increase customer satisfaction.
Jazmine C.
Effortless Setup and Multi-Platform Capabilities
Reviewed on Nov 14, 2025
Review provided by G2
What do you like best about the product?
I greatly appreciate Yext for its ability to utilize multiple platforms, which truly enhances the reach and versatility of our customer engagement process. The feature that allows customers to have a platform to leave feedback is invaluable as it facilitates a direct communication channel, helping us understand and improve based on real user insights. Additionally, Yext presents an average score feature, which provides a clear and concise summary of customer reviews, aiding in quick assessment of overall sentiment and performance. The initial setup of Yext was very easy, significantly streamlining the onboarding process and allowing us to integrate it swiftly into our operations. Overall, these features contribute significantly to our ability to manage and leverage customer feedback effectively.
What do you dislike about the product?
I think the website layout of Yext could be more condensed.
What problems is the product solving and how is that benefiting you?
I use Yext to provide a platform for customer feedback, facilitating the use of multiple platforms and presenting an average score, which enhances our review management.
Dominico M.
Efficient Review Management Made Easy with Yext
Reviewed on Nov 14, 2025
Review provided by G2
What do you like best about the product?
I find Yext particularly beneficial because it enables me to easily keep up with customer reviews, especially the newest ones for my store. This feature is extremely important to me as it allows me to promptly address any customer issues or experiences that need to be resolved. The platform's ability to make reviews readily accessible is something I find very efficient, as it aids in quickly identifying and resolving customer problems. Additionally, the initial setup of Yext was seamless and straightforward, requiring just a login due to our corporate structure already having it set up. I appreciate how these features help me stay informed and react swiftly to customer feedback, which enhances my store management significantly.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Yext to manage customer reviews efficiently, resolving issues quickly and keeping up with the latest feedback effortlessly, which helps me improve customer experiences at my Cox shop.
Individual & Family Services
Effortless to Use with Outstanding Customer Support
Reviewed on Nov 13, 2025
Review provided by G2
What do you like best about the product?
Ease of use, and the customer support...
What do you dislike about the product?
I have not experienced anything that I do not like
What problems is the product solving and how is that benefiting you?
It is helping us manage our business facebook account
Aiser N.
Effortlessly Engages Local Customers
Reviewed on Nov 13, 2025
Review provided by G2
What do you like best about the product?
I love using Yext for my restaurant because it allows me to easily access and navigate through customer reviews, which is crucial for understanding customer feedback and improving our services. The platform has significantly expanded my brand's reach through social media and other platforms, which helps in attracting more local customers and increasing our visibility. I particularly appreciate the ranking system and how it aids in brand promotion. Yext is also more user-friendly compared to the previous software we used, Toast, making it a preferable choice. Additionally, the initial setup was really easy, and this ease of use has made the transition smooth and efficient. Overall, my experience with Yext has been extremely positive, with no issues encountered so far.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
Yext simplifies customer review management and boosts local customer reach, enhancing brand expansion through social media and platforms.