Listing Thumbnail

    Yext Digital Presence Platform

     Info
    Sold by: Yext 
    Deployed on AWS
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.

    Overview

    Play video

    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

    Sold by

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    100
    In Natural Language Processing
    Top
    10
    In Research
    Top
    10
    In Natural Language Processing

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Management
    Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
    Search Capabilities
    AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
    Third-Party Integrations
    Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
    Web Page Generation
    High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
    Conversational AI
    LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
    AI-Powered Search
    Advanced AI engine that understands user intent and context in real-time across enterprise content
    Content Unification
    Single AI-enriched index that consolidates enterprise content without requiring complex data migrations
    Machine Learning Integration
    Native support for retrieval and scalability using foundational large language models (LLMs)
    Enterprise Platform Compatibility
    Native integrations with enterprise platforms including Salesforce, ServiceNow, and SAP
    Security Framework
    ISO 27001 certified platform with document-level access controls and compliance with HIPAA, NIST, and ISM3 standards
    Social Media Management
    Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
    Review Aggregation and AI Response
    Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
    Business Listings Optimization
    Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
    Local Web Page Deployment
    Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
    Advertising Insights
    Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    892 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Taylor B.

    Yext for Google Business Management

    Reviewed on Oct 02, 2025
    Review provided by G2
    What do you like best about the product?
    Yext is meant to help you with managing your Google business profiles. I like it most for doing a bulk update or announcement on a lot of profiles at once. That is the main feature I like. Also being able to add multiple drop off points for a location, such as for walking or pick up.
    What do you dislike about the product?
    Yext is very costly and I’ve found I still need to update and uploads to Google anyways. I sometimes am doing double work to make sure it’s done.
    What problems is the product solving and how is that benefiting you?
    It helps to bulk update some of or our provide profiles. We have 1500+ and they cannot all be on Yext, due to the cost.
    Audrey S.

    Reliable platform that makes managing business listings easy

    Reviewed on Sep 30, 2025
    Review provided by G2
    What do you like best about the product?
    Yext makes it simple to keep our business information consistent across multiple platforms. I like how intuitive the dashboard is and how quickly updates go live on Google, Facebook, and other major directories. The reporting and analytics features are also very helpful for tracking visibility and engagement. Overall, it saves a lot of time and ensures accuracy
    What do you dislike about the product?
    The platform can feel a little overwhelming at first with the number of features available, and the pricing can be a bit high for smaller businesses. Some integrations take a little extra setup time. However, once you’re familiar with it, the benefits outweigh these challenges
    What problems is the product solving and how is that benefiting you?
    Yext helps us manage accurate and consistent business information across all of our locations, which saves significant time compared to updating each platform manually. It ensures our customers always see the correct hours, contact info, and promotions no matter where they search. The platform also improves our visibility in local search results and gives us useful insights into how people are finding and engaging with our business online. This has reduced errors, strengthened our brand presence, and made it easier to track performance across multiple locations.
    Popi W.

    Reliable and User-Friendly Solution

    Reviewed on Sep 30, 2025
    Review provided by G2
    What do you like best about the product?
    I’ve had such a great experience with Yext! Their platform makes it so easy to manage business information across multiple sites, and it’s always accurate and up to date. The tools are user-friendly, support is responsive, and I really appreciate how much time it saves me. Highly recommend Yext for anyone who wants a reliable and efficient way to manage their online presence.
    What do you dislike about the product?
    There isn't anything I don't like about Yext.
    What problems is the product solving and how is that benefiting you?
    Yext brings everything together in a single platform. When you update your information once, those changes are automatically reflected across all channels. This ensures that customers always have access to the most accurate details about your business. You no longer have to spend time searching for and correcting errors on different platforms. As a result, you gain more trust, improved visibility, and a smoother experience for your customers. In essence, Yext addresses the problem of 'online identity chaos,' helping you save both time and potential lost business.
    Hospital & Health Care

    Great product for listings

    Reviewed on Sep 25, 2025
    Review provided by G2
    What do you like best about the product?
    Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings.
    What do you dislike about the product?
    I wish it was a little easier to use, especially with connectors and configuration. Higher tiers can get a support team to help rush or implement things on your behalf, but I don't have that tier so it's a bit trickier. There's also issues with various publishers, that you sometimes don't have control over.
    What problems is the product solving and how is that benefiting you?
    Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings. It helps me to not have too many tabs open and just have one login for everything for the most part.
    Lauren A.

    Very happy with Yext

    Reviewed on Sep 25, 2025
    Review provided by G2
    What do you like best about the product?
    I love the ease of use in the platform and the capabilities/functionality within the platform. The support is also very helpful and responsive. We found it easy to implement and integrate as well.
    What do you dislike about the product?
    Even though it's pricey, it's not as expensive as other options out there, which was surprising.
    What problems is the product solving and how is that benefiting you?
    reputation management, listings publishing and onsite search for finding a provider.
    View all reviews