Sold by: Yext
Deployed on AWS
Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
4.4
Overview
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.
Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.
Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.
Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.
Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.
Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.
Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.
Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.
Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .
Highlights
- The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
- With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
- Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20K Searches | Basic Plan | $5,000.00 |
Vendor refund policy
Purchased subscriptions may not be cancelled and all fees paid are non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please visit our help site here: https://help.yext.com/hc/en-us or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/ support@yext.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Headless Content Management System
Structured content management system built on real-world entities and their relationships with Connectors framework and Content Delivery API for unified content distribution
AI-Powered Search Engine
Natural language understanding-based search with multi-algorithm approach for website, app, and digital touchpoint query resolution
Multi-Publisher Distribution Network
Integration with 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta for brand data syndication
Review Management and Monitoring
Tools for monitoring and analyzing reviews, intelligent response methods, and first-party review generation across locations, people, and products
Large Language Model-Powered Chatbot
LLM-based conversational interface that answers user questions based on platform content, collects inputs, and executes configured automated tasks
Enterprise Security and Compliance
ISO 27001 certified, HIPAA compliant, and aligned with NIST and ISM3 best practices with document-level access and permission controls
Real-Time Intent Understanding
AI-enriched index that understands user intent and context in real time across enterprise content
Flexible Deployment Architecture
Deployment options ranging from no-code tools like Hosted Search Page Builder to custom UIs with full API and SDK access
Native Enterprise Platform Integration
Native integrations with Salesforce, ServiceNow, SAP, and other enterprise platforms without requiring data migrations
Analytics and Optimization Engine
Real-time analytics engine that tracks clicks, queries, and conversions to enable relevance tuning and identify content gaps
Social Media Management
Enables management and deployment of localized content at scale across multiple locations while maintaining brand consistency at enterprise and local levels.
Business Listings Management
Manages business listings at scale with capabilities for syncing, updating, custom audits, profile recommendations, and local manager updates with corporate oversight to optimize online presence and local search rankings.
Automated Review Management
Aggregates reviews from over 20 key networks in a centralized platform and provides automated, customizable, intelligent review responses using artificial intelligence technology with on-brand training models and localization capabilities.
Multi-Channel Advertising Analytics
Provides reporting and insights at account, group, and location levels for social advertising campaigns, enabling tracking and comparison of spend across regions and individual locations with metrics on spend, reach, engagement, demographics, and ad placement.
Conversational AI Chatbot
Delivers localized, proactive responses through Facebook, Google, and SMS messaging channels with capabilities for call-to-action including calls, website clicks, appointment setting, and purchases.
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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No security profile
Standard contract
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Customer reviews
Yolandi J.
Streamlined Locations Management with Stellar Support
Reviewed on Mar 06, 2026
Review provided by G2
What do you like best about the product?
I really like how Yext allows us to push updates to multiple platforms and have access to all our listings in one place. The bulk edits feature is great, and the ability to do bulk uploads and schedule updates for future dates saves a lot of time. It's a very easy tool to use, and having the reviews done with AI assistance also saves a lot of time. The initial setup was very easy and interactive, and the support from Bryony and Albert was great.
What do you dislike about the product?
I find that the AI tool for review responses could be improved. Sometimes the responses seem similar, even when I try to decrease the length, and it doesn't change as expected. It can be glitchy in these ways.
What problems is the product solving and how is that benefiting you?
I use Yext to manage our Google locations, push updates to multiple platforms, and access all our listings in one place. Bulk edits save time, and AI-assisted reviews streamline our process. It's an easy tool that simplifies scheduling updates.
Josh B.
Extremely Helpful for Managing Digital Directories from a Single Source of Truth
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
Extremely helpful managing and updating digital directories from a single source of truth.
Also has great connectivity with our guest experience team to manage reviews.
Also has great connectivity with our guest experience team to manage reviews.
What do you dislike about the product?
Some functions are difficult to manage and discover.
What problems is the product solving and how is that benefiting you?
Keeping our restaurants up to date across digital directories, this allows us to action changes quickly and keep our guests up to date on any changes.
Ryan B.
Essential for Managing Multi-Location Listings
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
I find Yext incredibly easy to use, making it simple to post updates to Google and other social channels. The analytics dashboards are great because they let us segment for core and franchise stores, monitor reviews, and optimize our store locations. It’s amazing to see clear spikes in traffic and user actions, which really help us justify key decisions about store hours and services. I also love the support we get; it’s amazing and any issues are easily resolved. There’s a lot of learning documentation available that supports bulk updates, which makes things easier. Finally, Yext connects seamlessly to our Google Business Profile and Apple Business Connect profiles, allowing us to make updates effortlessly.
What do you dislike about the product?
For a brand new employee, Yext could be a bit overwhelming. The UI could be improved to make it clearer.
What problems is the product solving and how is that benefiting you?
I use Yext to manage over 1000+ store locations, ensuring accurate store hours across platforms like Google Maps. It saves us time by instantly updating all locations, which couldn't be done manually, and offers simple updates to social channels and useful analytics dashboards for optimization and decision-making.
Jono D.
Streamlined Local Listing Management, But Pricey
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
I really like Yext's integration with third-party platforms like Bing, Facebook, Apple, and Google. It simplifies the task of maintaining up-to-date information across all these platforms. Their competitive search intelligence is also really useful for proving impact and demonstrating opportunities. I appreciate how it allows us to update all third-party platforms across our locations in one simple, easy-to-use location. With Yext, responding to reviews has become a lot more simple, making the process more efficient even for those for whom it's not a full-time job.
What do you dislike about the product?
They are reasonably expensive compared to competitors. There's definitely a big element where you need to invest in your team or internal teams to use the platform and understand the value.
What problems is the product solving and how is that benefiting you?
Yext simplifies updating information across over 400 locations on third-party platforms, saving us time. It keeps all our data in one easy-to-use place, making it simpler for our team to manage listings and respond to reviews.
Cosmetics
Easy-to-Use Platform for Managing Hours, Reviews, and Updates in One Place
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
Easy to use platform. Can adjust shop hours, monitor reviews and reply and post updates all in one place. We use it almost every day.
What do you dislike about the product?
Nothing really, it seems to work well as a platform.
What problems is the product solving and how is that benefiting you?
Monitoring reviews and seeing data all in one place is great.