Sold by: Yext
Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
Overview
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.
Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.
Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.
Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.
Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.
Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.
Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.
Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.
Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .
Highlights
- The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
- With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
- Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20K Searches | Basic Plan | $5,000.00 |
Vendor refund policy
Purchased subscriptions may not be cancelled and all fees paid are non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please visit our help site here: https://help.yext.com/hc/en-us or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/ support@yext.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Financial Services
It works, but it definitely could be more user friendly
Reviewed on Apr 23, 2025
Review provided by G2
What do you like best about the product?
I like that you can preview your changes before submitting them.
What do you dislike about the product?
It's not entirely intuitive or organized. Sometimes I want to change an item on the website, but I'm not sure what section of Yext Editor I should be going to in order to be able to change it. For example, if I want to change an icon, I have to go to the "Overview" section and then if I wanted to change the order of those icons, I have to go to the "Knowledge Graph" section of Yext Editor to rearrange the order.
Sometimes I wish you could view your website as a 3rd party would be viewing it, and then just click on the section you'd like to edit. A more user-friendly, simple version.
Sometimes I wish you could view your website as a 3rd party would be viewing it, and then just click on the section you'd like to edit. A more user-friendly, simple version.
What problems is the product solving and how is that benefiting you?
Yext allows us to have a team website for our Wealth Management practice
Leave a comment0 comments
Restaurants
SMC Pizza Hut User
Reviewed on Apr 23, 2025
Review provided by G2
What do you like best about the product?
Access to many review platforms in one place
What do you dislike about the product?
Complexity in setting up and modifying groups.
What problems is the product solving and how is that benefiting you?
Using Yext allows us to reach out to customers that have had less than stellar experiences. We are able to contact them and ask them to reach back out to us.
Restaurants
I recommend Yext
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
I like that it collates all the reviews from the various different platforms in one place, and makes it easy for me to see and respond to all the review comments.
I also like that it has useful auto-suggestions for responses.
I also like that it has useful auto-suggestions for responses.
What do you dislike about the product?
Honestly, I can't think of any downsides or things I dislike
What problems is the product solving and how is that benefiting you?
Seeing and responding to all the reviews we receive
Financial Services
All my listings in one place
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
Yext makes it so easy to make sure all of our listings are consistent and easy to update. It saves me time and effort! Bonus: The customer support is so fast and helpful.
What do you dislike about the product?
I wish I could turn off some sections in our listing intakes. It would make it easier to focus on the content we need to update instead of scrolling through the long page of options to fill out.
What problems is the product solving and how is that benefiting you?
Making it easy to manage all of our location listings and reviews in one spot saving us time and effort.
Mehmet Soner C.
A great tool for managing your website and social media presence!
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
Yext offers lots of capabilities within itself. It allows me to track how well our web pages are performing. I'm able to get insights and monitor responses to our content. Additional capabilities like Sentiment Analysis are useful in categorizing the feedback in a fast and efficient manner. Analytics capability is also very useful. You can obtain essential information regarding your webpages through the dashboard. Report building capability allows you to dissect and analyze the data in ways that are useful for you. I use Yext a couple of times a month. It's easy to use and the implementation and integration doesn't take much time. Customer support is efficient, and they get back and guide you when you need help.
What do you dislike about the product?
The filters and criteria used in reports can get overwhelming and a bit complicated. There are many perimeters that can confuse first time starters and users. It's always a good idea to get help and some training from Yext employees.
What problems is the product solving and how is that benefiting you?
Yext is able to help us in building employee profiles in a consistent manner. We're also using Yext to track the customer experience of our members that visit our branches. Yext provides us with the data and insights to determine how we should proceed with our SEO and what we should do to optimize our website traffic. Thanks to Yext, we're able to measure, track and improve all these aspects of our website and customer experiences.