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    Yext Digital Presence Platform

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    Sold by: Yext 
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
    Listing Thumbnail

    Yext Digital Presence Platform

     Info
    Sold by: Yext 

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    869 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Jason D.

    Great for businesses with 5+ locations, not for anything less

    Reviewed on Dec 03, 2024
    Review provided by G2
    What do you like best about the product?
    It's great for keeping things consistent and saving you from endless updates. It's automation features are good too.
    What do you dislike about the product?
    It can be pricey for small businesses with only 2-4 locations.

    Canceling the subscription is also a headache—once you stop, your listings can vanish or become outdated with zero context of how to update them yourself.
    What problems is the product solving and how is that benefiting you?
    As a small business owner, Yext simplifies managing my online presence. Instead of juggling updates across platforms like Google, Yelp, and Facebook, I update once, and Yext syncs it everywhere. It saves time and eliminates errors.
    Jason D.

    Great for businesses with 5+ locations, not for anything less

    Reviewed on Dec 03, 2024
    Review provided by G2
    What do you like best about the product?
    It's great for keeping things consistent and saving you from endless updates. It's automation features are good too.
    What do you dislike about the product?
    It can be pricey for small businesses with only 2-4 locations.

    Canceling the subscription is also a headache—once you stop, your listings can vanish or become outdated with zero context of how to update them yourself.
    What problems is the product solving and how is that benefiting you?
    As a small business owner, Yext simplifies managing my online presence. Instead of juggling updates across platforms like Google, Yelp, and Facebook, I update once, and Yext syncs it everywhere. It saves time and eliminates errors.
    Meekail K.

    Good platform, in fact, we re-sold a few Yext packages via our CRM which is an attractive feature

    Reviewed on Nov 29, 2024
    Review provided by G2
    What do you like best about the product?
    The ability to track customer feedback & re-sell Yext pacakges for an affiliate payment
    What do you dislike about the product?
    Many of the features offered by Yext are also offered by our CRM, GoHighLevel. Would appreciate more features for a better reach
    What problems is the product solving and how is that benefiting you?
    Solving the ability to track customer communications effectively and re-selling.
    Arts and Crafts

    Solid product for managing brand awareness

    Reviewed on Nov 24, 2024
    Review provided by G2
    What do you like best about the product?
    It simplifies our approach to getting the word out about our various companies.
    What do you dislike about the product?
    It's not super cheap, but few things that are worthwhile in this space are.
    What problems is the product solving and how is that benefiting you?
    It streamlines our approach to media management and helps my coworker by being easy to understand.
    Arts and Crafts

    Solid product for managing brand awareness

    Reviewed on Nov 24, 2024
    Review provided by G2
    What do you like best about the product?
    It simplifies our approach to getting the word out about our various companies.
    What do you dislike about the product?
    It's not super cheap, but few things that are worthwhile in this space are.
    What problems is the product solving and how is that benefiting you?
    It streamlines our approach to media management and helps my coworker by being easy to understand.
    View all reviews