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Effortlessly Pulls All Business Listings Into One Place
What do you like best about the product?
The ease of pulling all business listing profiles into one place
What do you dislike about the product?
Pricing is quite high for the platform itself
What problems is the product solving and how is that benefiting you?
With hundreds of locations throughout the UK, it pulls everything into one place while keeping consistency across multiple networks
Multiple Locations - Easy to view data
What do you like best about the product?
I really like the ability to preplan and set up my postings out days, weeks and months and be able to go back and see what I have set-up for the week as well as be able to categorize by location as some locations will need different types and times of marketing than others. This makes sure I have a good balance for each location.
What do you dislike about the product?
I do wish I could somehow duplicate a post that I have made and just make minor changes. At least for how our company uses it, I am unable to copy a post and repost it for another location unless I start completely from scratch again. This increases chances for inaccuracies as well as time used. I know you can post the same post to multiple locations, however the hashtags for each location are different and if I am mentioning a site address in the post then I can't use that feature as the information would be incorrect.
What problems is the product solving and how is that benefiting you?
It does offer a lot of ways to track different metrics. Previously having to go to each site and pull information and here it collects data and allows me to quickly see what type of media is performing the best and what is not worth doing again. This helps me to make decisions quickly when creating upcoming posts.
Simple Interface, Effective Google Responses
What do you like best about the product?
I like the simple interface of Yext. I find that the responses for Google are well done and I haven't encountered any problems. The initial setup went smoothly, it's easier for us.
What do you dislike about the product?
The full menu: widgets entities etc.
What problems is the product solving and how is that benefiting you?
I use Yext to manage our opening hours and respond to Google My Business reviews. The responses for Google are well done.
Fast Auto-Replies, but No Clear Bio Approval Notifications
What do you like best about the product?
They send automatic replies to me quickly.
What do you dislike about the product?
I did not see any notification that they approved my bio from them. I had to follow up months later.
What problems is the product solving and how is that benefiting you?
I needed my professional bio approved.
Empowers Reputation Management Seamlessly
What do you like best about the product?
I really appreciate Yext's simple back end that makes it easy to make changes, which is super helpful given our large volume of healthcare workers. The dashboard is easy to work with. I also find that the content management process is an easy workflow, which makes things run smoothly.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Yext for marketing and reputation management, especially in healthcare. It simplifies making changes with a user-friendly backend and streamlines content management workflows.
Effortless Review Management, High Recommendation
What do you like best about the product?
I like Yext's review management feature, which makes it quick and easy for anyone to manage reviews and respond with auto-generated response ideas. The ability to see reviews quickly and post to certain platforms is also valuable. Plus, the initial setup of Yext was very simple.
What do you dislike about the product?
I think it would be better if there was a feature for AI to automatically read the review and respond based on what was said.
What problems is the product solving and how is that benefiting you?
Yext makes review management quick and easy, allowing me to see reviews and respond promptly. Its auto-generated response ideas simplify the task, making it accessible for anyone.
Ease of Use Makes Yext a No-Brainer
What do you like best about the product?
I like how Yext solves everything for me, and I find the ease of use particularly valuable. It makes the process easy and doesn't frustrate me. The initial setup was very easy as well.
What do you dislike about the product?
there’s nothing I don’t like
What problems is the product solving and how is that benefiting you?
Yext solves everything for me and is easy to use, making it not frustrating.
User-Friendly UI Ensures Accurate Updates
What do you like best about the product?
I like the UI of Yext. I think it's simple to understand and very user-friendly, making it easy to use.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Yext to update entities like schools and ensure our website pages are accurate.
Eases Marketing with Simple Setup, Some Listing Delays
What do you like best about the product?
I love how Yext allows me to access every listing and link every social media account I have. It's way easier for me, especially since I'm not a pro in informatics. Yext saves me a lot of time, making management simpler by letting me make one post and share it everywhere. It also helps with the type of picture I need to put in, showing me the right size to ensure it looks good on the website. The initial setup of Yext was very easy, to be honest.
What do you dislike about the product?
Sometimes it's still a bit complicated, and it takes too much time to update on the real website.
What problems is the product solving and how is that benefiting you?
I use Yext to manage my stock and marketing. It helps a lot with marketing advertising, saves time, makes it easy to streamline social media posts everywhere, and ensures pictures are the right size for the website.
User-Friendly Platform with Flexible, Powerful Data Visualizations
What do you like best about the product?
The platform isn't perfect, but generally it is user friendly. I also love the way data is visualized with the ability to cut it a bunch of ways.
What do you dislike about the product?
Very few things. I would prefer to have a single account contact that can handle my issues rather than emailing the helpdesk individually.
What problems is the product solving and how is that benefiting you?
We have 189 stores and most stores have another entity within. Being about to manage the hours of operation, reviews, and pages of all those entities is business critical and Yext makes it relatively easy.
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