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Effortless Creation with Love, No Downsides
What do you like best about the product?
it creates everything so you don't have to work really hard
What do you dislike about the product?
i have no dislikes about text. it is a wonderful program
What problems is the product solving and how is that benefiting you?
It helps me be able to answer reviews quickly
Yext for Google Business Management
What do you like best about the product?
Yext is meant to help you with managing your Google business profiles. I like it most for doing a bulk update or announcement on a lot of profiles at once. That is the main feature I like. Also being able to add multiple drop off points for a location, such as for walking or pick up.
What do you dislike about the product?
Yext is very costly and I’ve found I still need to update and uploads to Google anyways. I sometimes am doing double work to make sure it’s done.
What problems is the product solving and how is that benefiting you?
It helps to bulk update some of or our provide profiles. We have 1500+ and they cannot all be on Yext, due to the cost.
Effortless Setup, Powerful Local Optimization
What do you like best about the product?
I find Yext extremely beneficial for managing local listings for franchise businesses. It effortlessly maintains consistency across all listings, addressing the specific needs of both brands and franchises. The easy setup process adds further convenience to using Yext regularly.
What do you dislike about the product?
I find the reporting feature in Yext to be somewhat difficult to navigate. It would greatly improve my experience if the process for creating power listing reports for current clients was more straightforward.
What problems is the product solving and how is that benefiting you?
Yext simplifies optimizing listings for large franchises, maintaining brand consistency and meeting specific needs. It is easy to set up, enhancing operations for franchise businesses.
Reliable platform that makes managing business listings easy
What do you like best about the product?
Yext makes it simple to keep our business information consistent across multiple platforms. I like how intuitive the dashboard is and how quickly updates go live on Google, Facebook, and other major directories. The reporting and analytics features are also very helpful for tracking visibility and engagement. Overall, it saves a lot of time and ensures accuracy
What do you dislike about the product?
The platform can feel a little overwhelming at first with the number of features available, and the pricing can be a bit high for smaller businesses. Some integrations take a little extra setup time. However, once you’re familiar with it, the benefits outweigh these challenges
What problems is the product solving and how is that benefiting you?
Yext helps us manage accurate and consistent business information across all of our locations, which saves significant time compared to updating each platform manually. It ensures our customers always see the correct hours, contact info, and promotions no matter where they search. The platform also improves our visibility in local search results and gives us useful insights into how people are finding and engaging with our business online. This has reduced errors, strengthened our brand presence, and made it easier to track performance across multiple locations.
Reliable and User-Friendly Solution
What do you like best about the product?
I’ve had such a great experience with Yext! Their platform makes it so easy to manage business information across multiple sites, and it’s always accurate and up to date. The tools are user-friendly, support is responsive, and I really appreciate how much time it saves me. Highly recommend Yext for anyone who wants a reliable and efficient way to manage their online presence.
What do you dislike about the product?
There isn't anything I don't like about Yext.
What problems is the product solving and how is that benefiting you?
Yext brings everything together in a single platform. When you update your information once, those changes are automatically reflected across all channels. This ensures that customers always have access to the most accurate details about your business. You no longer have to spend time searching for and correcting errors on different platforms. As a result, you gain more trust, improved visibility, and a smoother experience for your customers. In essence, Yext addresses the problem of 'online identity chaos,' helping you save both time and potential lost business.
Solid tool for managing business listings and online presence
What do you like best about the product?
Yext makes it very easy to manage and sync business information across multiple platforms. Instead of updating dozens of directories one by one, I can push changes out instantly, which saves a lot of time and reduces the risk of errors. The dashboard is straightforward, and I like that analytics are included so I can track how often people are engaging with my listings.
What do you dislike about the product?
The pricing feels high compared to alternatives, especially for small businesses. Some features are locked behind higher tiers, which can be frustrating if you only need one or two of them. Also, there’s a bit of a learning curve at the beginning, and support response times could be faster.
What problems is the product solving and how is that benefiting you?
Yext helps centralize the management of business information across multiple locations. Instead of logging in to different directories and platforms individually, I can update hours, addresses, and details in one place. This saves time, keeps data consistent, and helps ensure customers always see accurate information online, which reduces confusion and increases trust
Great product for listings
What do you like best about the product?
Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings.
What do you dislike about the product?
I wish it was a little easier to use, especially with connectors and configuration. Higher tiers can get a support team to help rush or implement things on your behalf, but I don't have that tier so it's a bit trickier. There's also issues with various publishers, that you sometimes don't have control over.
What problems is the product solving and how is that benefiting you?
Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings. It helps me to not have too many tabs open and just have one login for everything for the most part.
Very happy with Yext
What do you like best about the product?
I love the ease of use in the platform and the capabilities/functionality within the platform. The support is also very helpful and responsive. We found it easy to implement and integrate as well.
What do you dislike about the product?
Even though it's pricey, it's not as expensive as other options out there, which was surprising.
What problems is the product solving and how is that benefiting you?
reputation management, listings publishing and onsite search for finding a provider.
Good customer support once on the phone, some frustrations with editing website and lag on edits
What do you like best about the product?
The customer support agents were very helpful each time I spoke to them and were eager to help, the core things I needed to do were straightforward
What do you dislike about the product?
There were some things that weren't very intuitive in terms of performing edits and I wish there was a bit more customization ability
What problems is the product solving and how is that benefiting you?
creating and maintaining an advisor website
Enterprise solutions for a complex business model
What do you like best about the product?
We appreciate the product at Yext and believe it serves our needs well.
What do you dislike about the product?
Their enterprise support was lacking but has improved in the last year
What problems is the product solving and how is that benefiting you?
Yext's API is integral to us providing the best experience possible for our network owners.
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