Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
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In Natural Language Processing
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25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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4156 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Ashley L.
Time saving, user friendly, I couldn't live without it, social media management tool!
Reviewed on Sep 23, 2025
Review provided by G2
What do you like best about the product?
In addition to the personal support, the vast library of resources available is helpful in figuring out any question you might have regarding the tool and its capabilities. I use this tool every day and I couldn't imagine scheduling social content for publication, responding to comments and messages, or analyzing results and data without it.
What do you dislike about the product?
There's nothing specifically that I can pinpoint that I dislike about this tool. Knowing that most of my "wish list" items are not available due to API limitations has helped me understand what I can use Sprout for and what I have to do in native platforms (not a lot but enough that I wish the platforms would be a little more giving with their connections).
What problems is the product solving and how is that benefiting you?
I am a one person social media shop at my company. Without Sprout's tools, I'd be lost. Scheduling content is so easy! Varying the content by platform is so easy! Responding to messages and comments is so easy! You get the idea.
Ann Y.
Great dashboard for managing multiple social media accounts
Reviewed on Sep 23, 2025
Review provided by G2
What do you like best about the product?
It's easy to see what account you're in and what your calendar looks like
What do you dislike about the product?
Like any platform, you have to figure out what the functions are called, where the buttons are and what function can be automated and how.
What problems is the product solving and how is that benefiting you?
Multiple people need to review and approve posts — how to we get them to everyone, make necessary edits
Scheduling posts
Maintaining a consistent posting schedule
Scheduling posts
Maintaining a consistent posting schedule
Dan O.
Sprout stuff
Reviewed on Sep 23, 2025
Review provided by G2
What do you like best about the product?
Tagging has made our reporting stronger. We leverage Advocacy a lot.
What do you dislike about the product?
There are some things you just have to try and learn on your own, especially in a niche B2B space. It's not a one size fits all.
What problems is the product solving and how is that benefiting you?
Making out sales team more comfortable with posting online.
Computer Software
An all-in-one Social Media Analytics platform
Reviewed on Sep 22, 2025
Review provided by G2
What do you like best about the product?
I do love that Sprout Social has sections for almost everything - publishing, listing, reporting. The analytics are very in-depth, with the ability to tag posts under certain categories and track campaigns. Post scheduling is very easy to understand and you can differentiate specifics of the posts by platform now, which is an excellent feature. We use this tool on my team daily for scheduling and share of voice reporting. Our customer support contacts are always on top of it, and give us answers to any questions in a timely manner. They also help us build out reports.
What do you dislike about the product?
I do not like the fact that some key features of posting are missing from the platform. I cannot schedule polls on LinkedIn or X, and I cannot schedule threads on X, Threads, or Bluesky. This forces us to use the native platform weekly. They can be a little slow to bring in new and emerging social media platforms like Bluesky to the platform. This is an API issue, but no listening for LinkedIn is a huge missed opportunity.
What problems is the product solving and how is that benefiting you?
They are helping us with calendar management and post scheduling, post and profile analytics, competitor reports and social media share of voice tracking, influencer tracking, and executive tracking.
Robert L.
Sprout Social - Invaluable to my team's daily workflow
Reviewed on Sep 22, 2025
Review provided by G2
What do you like best about the product?
I believe Sprout is truly invaluable for running multiple social media platforms simultaneously. It's really easy to link all the different social accounts and I have never looked back once after the company started using it. Now it's an essential part of our workflow on that front alone, but it also has a lot of other features I use regularly and enjoy a lot.
What do you dislike about the product?
Honestly, the settings in Sprout can really be a lot to understand and work through. Every time I have to add a new user it feels like I have to relearn where everything is. I'm not really sure if there's a solution to the problem because the reason there are so many settings is because the platform itself is so versatile, but that's just an occasional frustration. I would also say I dislike the Sprout messaging features for responding to users who direct message our socials. I actually tend to reply to them directly through the individual platforms rather than through Sprout due to this.
What problems is the product solving and how is that benefiting you?
Sprout saves a lot of time on all of the fronts which I personally use it. First is the obvious time-saver of simultaneously posting to multiple platforms. Gone are the days of having five Google tabs open just to make one post on different socials. And then the niche, specific way my team has incorporated Listening has proven to be invaluable for keeping an eye on various social media accounts in the area for news and information coming out. And then lastly, Sprout is simply the best way to create any report regarding social media analytics. It's better than the built-in analytics toolson most of the social platforms themselves, which says a lot, not to mention that they're all gathered together in one place.