Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
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10
In Natural Language Processing
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25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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4737 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Rissie D.
User-Friendly, Empowering Social Media Management
Reviewed on Nov 01, 2025
Review provided by G2
What do you like best about the product?
I absolutely love using Sprout Social, as it has been an integral part of my workflow for the past two years. The reports it generates are particularly impressive, making complex social media data digestible and understandable for my superiors, which greatly aids in decision-making. I also appreciate the employee advocacy feature, which empowers our internal team to effectively disseminate information, thereby expanding our coverage. Furthermore, I enjoy having the autonomy to select our own influencers, which gives us greater control over our social media strategy. The listening element of Sprout Social is immensely beneficial, as it helps us identify emerging trends and assists in crisis communication. Additionally, I find Sprout Social to be very user-friendly, even for individuals without extensive social media experience, ensuring that its basic functionalities are easy to use for everyone on our team.
What do you dislike about the product?
I would like to have more sessions on building out the listening capabilities and not have an customer experience manager at an additional cost
What problems is the product solving and how is that benefiting you?
Sprout Social creates digestible reports, supports employee advocacy to widen coverage, and offers autonomy in influencer selection. It is user-friendly even for those with minimal social media experience.
Rachel R.
Great Tool for Social Media Teams, Mobile App Needs Work
Reviewed on Oct 31, 2025
Review provided by G2
What do you like best about the product?
Sprout Social is the best tool for our team to share content across multiple platforms and channels, engaging with customers through the inbox, and tracking performance. Tools like "Team Conversations" allow our team to work more efficiently in assigning tasks, problem solving in responding to guests, and ensuring content is completed.
What do you dislike about the product?
While Sprout Social on desktop is great, the mobile app is more challenging to navigate. Features like "shorten links" are not available, and all of the tools are harder to find. Posting to instagram through the mobile app is often impossible due to "sizing issues" even when they're resized in the Sprout app. This makes it hard to post on-the-go during events, which is a big part of the posting strategy of our team.
What problems is the product solving and how is that benefiting you?
Our team often has trouble keeping track of large amounts of content and information between channels and platforms, and which team member is responsible for each piece of content. Sprout has allowed us to streamline our processes to better plan out our calendars, and have internal discussions through the platform for necessary updates, changes, and assignments.
Sprout has allowed our team a better way to see all of our messages at once to better ensure we're engaging with every customer, while still allowing us to narrow down to specific topics and dates and find specific messages easily.
Sprout has allowed our team a better way to see all of our messages at once to better ensure we're engaging with every customer, while still allowing us to narrow down to specific topics and dates and find specific messages easily.
Real Estate
All-in-One Publishing and Review Platform with Smart Message Tracking
Reviewed on Oct 31, 2025
Review provided by G2
What do you like best about the product?
How it seamlessly brings together publishing, reviewing and the ability to leave comments in one platform. Reports tools are clear and customizable
What do you dislike about the product?
I love the smartbox - but there's a lot of instances where messages even though replied to doesnt show up as replied. I have to manually go into Meta to reply to the messages.
What problems is the product solving and how is that benefiting you?
Cross team cordination - from scheduling posts, tracking analytics to customer support. All can be managed within one platform is what is benefiting our teams
Paper & Forest Products
Executive Assistant
Reviewed on Oct 31, 2025
Review provided by G2
What do you like best about the product?
Easy to share my postings to different sites
What do you dislike about the product?
Logs out on a device when you login to a different one
What problems is the product solving and how is that benefiting you?
Posting and scheduling simultaneously
Higher Education
All-in-one social management, but UI could benefit with an update
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
The ability to have all the social media applications we use in one platform for management.
What do you dislike about the product?
The UI feels a bit dated at times. It's difficult to find the particular places you need to go to.
What problems is the product solving and how is that benefiting you?
Instead of navigating for ways to manage social media support in each platform (e.g., sharing login for each social media account), Sprout allows us to have everything under one umbrella in an easy-to-read format for private messages, DMs, and more.