Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
Top
10
In Natural Language Processing
Top
25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
|
5530 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Tom O.
Great UX and Reliability, But Reporting Needs Improvement
Reviewed on Nov 21, 2025
Review provided by G2
What do you like best about the product?
It works well, rarely any bugs, and the UX makes total sense
What do you dislike about the product?
The reporting could be much much much better. They have the data, they're connected to our social accounts, but they just don't analyze it enough. I wish I could see so many more reports and interesting insights about our past performance.
What problems is the product solving and how is that benefiting you?
Managing our social media channels more than what we can do with the native apps.
Cale A.
Easy Multi-Account Posting, But Setup Can Be Challenging
Reviewed on Nov 21, 2025
Review provided by G2
What do you like best about the product?
It's ease of use, and ability to post to multiple accounts quickly.
What do you dislike about the product?
It can be time consuming/challenging adding new accounts and users.
What problems is the product solving and how is that benefiting you?
The ability to post to multiple accounts quickly, and tracking analytics.
Higher Education
Intuitive Dashboards and Seamless Integration Make Sprout a Standout
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
The thing that we like most about Sprout is the ease of use. The dashboards are very intuitive and allows for seamless integration into our operations.
What do you dislike about the product?
I have, in the past, found it a little difficult to get what I need when I have a billing/payment question or need to switch account administrators, things like that. We ultimately get there but I feel like it takes a bit longer than I'd like.
What problems is the product solving and how is that benefiting you?
We are a higher ed institution so Sprout allows us to monitor what our current and prospective students are saying about us. This is a very important part of brand management and customer service.
Jennifer L.
Empowering Content Creation and Trend Analysis with AI
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
I enjoy using Sprout Social for several reasons. Firstly, the AI features stand out to me as they are incredibly helpful in understanding trends and interacting with customers effectively. This makes my experience with the platform particularly valuable. Additionally, I find that Sprout Social excels in helping me create, schedule, and publish content across various platforms, which is essential for my workflow. The platform also enables a quick setup, which means getting started is a hassle-free experience. These aspects collectively make Sprout Social a tool I would highly recommend.
What do you dislike about the product?
I find the mobile access of Sprout Social less effective. It needs to work faster on mobile devices for a seamless experience.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to analyze performance, schedule and publish content efficiently, understand trends with AI, and interact with customers, enhancing our social media strategy.
Jose L.
Easy Setup and Intuitive Interface for Social Management
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
I really appreciate how easy Sprout Social is to use, which makes managing social media postings and running campaigns for our business and clients a smooth experience. The UI/UX of the platform is very clean, enhancing my ability to understand and utilize the dashboards effectively. Moreover, the post scheduling feature stands out as particularly beneficial, streamlining the process and making my social media management tasks more efficient. I found the initial setup very easy, which added to my positive experience with the platform. Overall, I think almost everything works well in Sprout Social, enabling me to handle my responsibilities conveniently without any significant challenges.
What do you dislike about the product?
Costly for small business organizations
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage social media postings and analytics. It provides an easy-to-use interface, clean UI/UX, and efficient post-scheduling features, making social media campaign management seamless.