Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
Top
10
In Natural Language Processing
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25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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4113 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Prateek G.
provides comprehensive social media management
Reviewed on Aug 29, 2025
Review provided by G2
What do you like best about the product?
their support team, and robust analytics reports on post performance, audience engagement and more
What do you dislike about the product?
wide array of features were overwhelming at first, especially for us coming from TalkWalker which was a limited social media analytics tool
What problems is the product solving and how is that benefiting you?
dashboard is easy to understand for our managers. we also like the notifications about recent post activity as we sign in to the account
Lewis V.
Robust Scheduling for Socials!
Reviewed on Aug 29, 2025
Review provided by G2
What do you like best about the product?
There are a number of different features, making scheduling easier and more efficient. The ability to schedule custom posts for individual platforms under one post is huge for me.
What do you dislike about the product?
I wish you could integrate VidIQ with it as it's something we use with our YouTube videos; therefore, we have to schedule our YouTube videos separately. Also, the cost for additional users is outrageous to me.
What problems is the product solving and how is that benefiting you?
Allowing us to schedule most of our platforms all under one, making it more time efficient.
Information Technology and Services
Very detailed Platform
Reviewed on Aug 29, 2025
Review provided by G2
What do you like best about the product?
I can really appreciate how many tools Sprout has fit into their platform while still making it very intuitive. I don't usually have much issue finding what I'm looking for despite the many option. I also appreciate the amount of support I've recieved during onboaring. The team has really focused on making sure I'm using the platform to its potential and it's been very easy connecting all our social media accounts to the platform. I pretty much use Sprout every day now.
What do you dislike about the product?
I haven't been using Sprout long enough to really find anything that I dislike about it. The only thing I have to compare it to is Hootsuite, and even though I still really like Hootsuite, Sprout is much more beneficial for what I need from this type of platform.
What problems is the product solving and how is that benefiting you?
Sprout is making it much easier for me to understand the industry my company is in with its social listening skill. I wasn't very familiar with the industry before, and what is important to our audience, but now I have a better idea and can keep watch on any important news or trends.
Nelvitia P.
Comprehensive and Dynamic Social Media Control App, Though Financially Demanding
Reviewed on Aug 28, 2025
Review provided by G2
What do you like best about the product?
Sprout Social has an impressive and diverse analytical capabilities
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
What do you dislike about the product?
Sprout Social is exceptional in performance, but highly premium
Any additional features calls for extra subscription amount
Any additional features calls for extra subscription amount
What problems is the product solving and how is that benefiting you?
Sprout Social helps us bring multiple social media platforms in a central space, where we manage them successfully
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
Non-Profit Organization Management
Sprout Social has the potential to change the game for my organization!
Reviewed on Aug 28, 2025
Review provided by G2
What do you like best about the product?
The customer service has been top-notch. From my sales rep to support chat, everyone is there to help and it is so refreshing.
What do you dislike about the product?
It is not as intuitive as I would have originally thought, so there is a bit of a learning curve. I really appreciate all of the detailed articles and walk-throughs of the site, though!
What problems is the product solving and how is that benefiting you?
Sprout is freeing up capacity for me with scheduling tools. Also, sprout's analytics will be next-level when I start regularly pumping out content.