Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
4.4
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
Top
10
In Natural Language Processing
Top
25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
joseph F.
Sprout Social does analytics SO SO WELL!
Reviewed on Dec 12, 2025
Review provided by G2
What do you like best about the product?
Great interface especially on the mobile app!
Analytics are always a breeze to obtain and the tagging feature is SO SO great. I work with 6-9 lines of business and tagging is critical to how we report social content.
I've used a lot of platforms and sprout does the basics and fundamentals VERY VERY WELL!
Analytics are always a breeze to obtain and the tagging feature is SO SO great. I work with 6-9 lines of business and tagging is critical to how we report social content.
I've used a lot of platforms and sprout does the basics and fundamentals VERY VERY WELL!
What do you dislike about the product?
Would love to have better Google Analytics and Ads integration!
What problems is the product solving and how is that benefiting you?
Aggregating social content data across 10+ user profiles - this is HUGE for us!
Jamie E.
Enhances Social Media Management with Intuitive Design
Reviewed on Dec 11, 2025
Review provided by G2
What do you like best about the product?
I find Sprout Social useful for managing and scheduling our social media and monitoring brand health. I appreciate its collaboration, scheduling, integrated AI, and data sharing capabilities. I like the desktop and app features, and the clean user interface makes it easy to navigate. It's great for our semi-remote team; we can see work, manage projects like a jigsaw puzzle, approve entry-level employees' work, and update on the go. The initial setup was easy, too.
What do you dislike about the product?
At times we have difficulty with editing/ accessing prior posts and I'd like to see an ICS feature to export to Outlook.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage and schedule social media, monitor brand health, facilitate collaboration, and seamlessly share data with my team, even while remote.
Tom A.
Fast Setup, Comprehensive Social Monitoring
Reviewed on Dec 11, 2025
Review provided by G2
What do you like best about the product?
I like that Sprout Social is very fast to set up and provides good connections with major social media platforms. It's valuable because maintaining our own API to six major social media platforms across eight profiles would be time consuming and costly, so Sprout Social's business-ready connectivity is incredibly helpful. We also use the API connect function to export our data into Google Big Query, which works well for our needs. The initial setup was smooth thanks to a knowledgeable team member who helped onboard us correctly with setup calls.
What do you dislike about the product?
We don’t use the posting tools - ideally the price is split between use. We pay full price but only really use ½ the product.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of collecting large amounts of data from multiple social media platforms. It provides business-ready connectivity, saving us time and cost of maintaining our own APIs.
Chemicals
Comprehensive Customisation and Reporting Make It a Top Social Management Tool
Reviewed on Dec 09, 2025
Review provided by G2
What do you like best about the product?
On the upper-tier plans, the profile customisation plans are very comprehensive. The ability to create custom reports is also very handy, and the social listening tool is also useful for more niche situations.
What do you dislike about the product?
It is expensive, but if your business can afford it, it is probably the best social management tool available. The process for post approvals being locked in each group is a bit annoying.
What problems is the product solving and how is that benefiting you?
As a business, we have around 30 social media pages / accounts. Sprout lets us schedule and manage everything in one place without having to log in and out of different accounts. it is also better from a security perspective when we're working with external freelancers.
Victoria B.
Automates Social Commerce Seamlessly
Reviewed on Dec 07, 2025
Review provided by G2
What do you like best about the product?
I like the strong automation capabilities of Sprout Social. The automatic replies and workflow automation are particularly beneficial. Also, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
Direct Instagram posting limitations
What problems is the product solving and how is that benefiting you?
I use Sprout Social to address inconsistent posting on social media and enjoy its strong automation capabilities like automatic replies and workflows.