Highly recommend Sprout Social
What do you like best about the product?
The Sprout Social tool and Employee Advocacy tool are a great combination to amplify your message to increase brand awareness and easily coordinate your social calendar. The reporting capabilities gives you great insight on engagement and how you are growing your presence across platforms. My implementation manager Jane was great to work with building confidence in the team to get full use of this product suite.
What do you dislike about the product?
Looking forward to future product capabilities for social listening on Linked-In.
What problems is the product solving and how is that benefiting you?
Sprout will give us better visibility to our social prescence and make it easier to respond to comments which will increase our engagement.