SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci brings simplicity into multifamily
What do you like best about the product?
Soci analyzes our data on our paid ILS's and recommend changes needed to gain more traffic to our sites. Integration was easy and customer support has been very hands on and straight forward.
What do you dislike about the product?
I don't dislike anything about SOCi, nothing to dislike
What problems is the product solving and how is that benefiting you?
SOCi helps me navigate all ILS's and spot check, review and audit.
Love SOCi
What do you like best about the product?
I love the ease of posting to all of my properties social media accounts using one platform! Being able to engage and respond while scheduling posts and resident activity all through on platform makes my job so much easier!
What do you dislike about the product?
My only dislike is that my accounts unlink themselves from SOCi and it can implact scheduled posts and can cause them to go out late or not at all.
What problems is the product solving and how is that benefiting you?
Before we started utilizing SOCi I had to go onto our properties Multiple different platforms to create posts which cost me several work hours to get all the posts up and the delay would sometimes result in the community engagement would suffer. I now can just do one posting and it is out ontime and the quality is much better.
First Soci Experience
What do you like best about the product?
What I like the best about Soci is the Scheduler. I can schedule social media posts in one sitting for a wee, a month or even for months.
What do you dislike about the product?
I would say the downside is if I would like to view the published posts on FB, I would need to log in to a facebook account, which I dont really have access to. I wsih I could go on FB or Instagram without liggin in to an account if I were using Soci.
What problems is the product solving and how is that benefiting you?
Social Media Management through Soci is very convenient. Posting in 3 different platforms takes a lot of time whereas with Soci, its like hitting 3 birds in one stone. I have not explored the reporting yet, but for sure it will be very helpful if I would be needing to use it.
This platform is super helpful and very easy to use.
What do you like best about the product?
This platform is super easy to use and navigate it, I reccomend it to everyone.
What do you dislike about the product?
There isn't enough information or training on how to explain the use of this to newer employees it needs to be introduced immediately and proper training given.
What problems is the product solving and how is that benefiting you?
it helps with our marketing and social media needs which is beneficial for marketing purposes
Everything you need all in one place
What do you like best about the product?
It's nice to be able to see all reviews both bad and good all in one place. Love the AI generated responses for the reviews too to help with the all the guess work.
What do you dislike about the product?
Some of the AI generated responses need a little work but still helpful.
What problems is the product solving and how is that benefiting you?
It helps with all the guesswork of responses to the multiple reviews we get in a day/month. Plus it helps to make sure we aren't saying the same responses to every review as well.
Value Added
What do you like best about the product?
Reputation Management with multiple review platforms
What do you dislike about the product?
No downsides on our end. Nothing negative
What problems is the product solving and how is that benefiting you?
Helping us with customer communications and interactions.
Convenient, Comprehensive, -slightly Confusing?
What do you like best about the product?
Encompasses all platforms into a single location for ease of Business use from one location emcompassing all needs.
What do you dislike about the product?
It's tough to know exactly WHAT we're posting and WHEN it's posting. I've been slightly confused in my few times using it!
What problems is the product solving and how is that benefiting you?
They've made it easy to integrate multiple channels into a single platform.
SOCI has been very helpful and easy to use!
What do you like best about the product?
I love that I can schedule posts for as far out as needed. It helps us keep track of our engagement as well as regular posting to all of our socials with just a couple clicks! The AI feature has also been great for generating meaningful, unique captions on our posts!
What do you dislike about the product?
That you cannot delete posts (if needed) from SOCI once they have been posted.
What problems is the product solving and how is that benefiting you?
It helps our day-to-day tasks. Instead of having to log on to each social platform, multiple times a week, we can set aside an hour or two once a month and schedule posts for several upcoming weeks.
I have enjoyed it more than other platforms used in the past
What do you like best about the product?
The stats it gives on times to post and how well posts have done
What do you dislike about the product?
There is just a lot on on soci to the point where it can get overwhelming at times.
What problems is the product solving and how is that benefiting you?
Soci gives me more time in my day to do other things
Love how easy it is to navigate
What do you like best about the product?
How easy it is to navigate and post & create
What do you dislike about the product?
I love everything about soci and would not say there is anything i dislike.
What problems is the product solving and how is that benefiting you?
Reviews- makes it easier to respond
social media- easy to create content and post
social media- easy to create content and post
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